8143 results found
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Make the CREDITS tab more visible for check out.
When checking out client the CREDITS tab at the bottom needs to be highlighted to show there is a credit to be used.
3 votes -
When you refund a membership or package with account credit/vouchers, automatically remove the voucher/account credit
When you refund a membership or package with account credit/vouchers, automatically remove the voucher/account credit
52 votes -
2 votes
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Direct Category Booking Links for Clients
I think it would be super helpful if Boulevard had direct shareable links for booking categories/services.
For example, instead of only sharing the main booking site link and having clients click through each category themselves, it would be amazing if we could directly send a client to a specific category like facials, laser hair removal, injectables, etc. especially through email or SMS.
I think it would make the booking experience much smoother and quicker for clients looking for specific services. Just wanted to share the idea in case it’s something your team may consider in the future!
2 votes -
Missing Charts
I’m looking for a feature within the charting software that identifies any required charts or forms that have been assigned to a client’s profile but have not yet been completed or missed by the staff.
1 vote -
make a service private but have direct booking link
This essential for promos for specific clients
1 vote -
Route a note or message
It would be helpful to route a note or a message to a specific personl to eithe complete or read as an fyi
1 vote -
Saved Signature Tweak
The new saved signature should not populate in areas for patients to sign. When I go to have a patient sign a consent in the office, my saved signature automatically pops up. It should only pop up for provider not the patient. Our consents are in CHARTS because we don't want patients to sign off on them out of office without our ability to review it in office with them.
1 vote -
Click and drag for staff scheduling
Instead of having to type in beginning/ end of shift for each day, for each employee, having a calendar view where admin can just click and drag start to end time for a shift. A more visual way to plan would be helpful.
1 vote -
Adding a prominent "Return to Business Website" button or link within the booking flow.
Currently, when a client clicks "Book Now" on a business's website, they're taken to the separate Boulevard booking page. Once they're there, it's not easy to get back to the business's website if they want to browse services, read about staff, check policies, purchase products, or find other information. This creates a disconnected experience.
It would be great if Boulevard could offer an option for businesses to keep the booking experience more integrated with their website. Some ideas include:
Opening the booking page in a new tab so the business website stays open.
Adding a prominent "Return to Business Website"…1 vote -
front desk can’t easily see availability across both locations when booking, i would like to be able to see location dashboards side by side
i would like to be able to see location dashboards side by side
1 vote -
manually correct payroll
Would like to have the option to manually adjust payroll. For example, we don't want our employees to be paid for a discounted service but instead the full service price.
3 votes -
give providers a notification when a rating was submitted for their appointment
Allow staff specific notifications to go out to a staff member when they get a rating for an appointment they completed rather than just sending notifications to the location email
2 votes -
edit auto confirmation texts
I HATE the auto confirmation and reminder messages and I want to be able to edit them fully. I hate that you guys charge so much for text messages, even when it doesn't cost you anything. I hate that it's 5 segments for one reminder text. So that's my feedback
6 votes -
patients want to see what they have had done previously on their account
I have had several patients request to see what they have had done previously on their account.
1 vote -
Individual Appointment Time Client Reminders
Clients should receive appointment reminders/confirmation texts & emails 24 hours before THEIR scheduled appointment time (or however many hours a business states in their cancellation policy). Boulevard sends out batch notifications and 5:30pm the day before a scheduled appointment. This is unintuitive for clients who want to self manage an appointment. Please change this feature!
1 vote -
flag charts that have not yet been completed by providers
Providers will need to complete charts before seeing the patient again- prompting the provider to complete charts in a timely manner.
1 vote -
Stronger wording for No-Show Cancellation Notifications
No-Show cancellation notifications need stronger and more assertive language other than "Your appointment has been cancelled". "You have been recorded as a No-Show for missing your appointment" and then verbiage about all of the fees and policies that kick in should follow in the text.
1 vote -
API: Edit and delete tags from gear icon > Tags
Tags can be leveraged the via API to trigger other actions outside of Boulevard, which is extremely useful. For example, a tag placed on an appointment can trigger a text to be sent to the client via a third party connection.
Specific locations may request that a new tag be made for a specific text trigger that may later need to be edited (i.e. typos) or deleted (i.e. it was only even temporary in the first place). These can only be done manually via the dashboard, not via the API, making management for hundreds of locations quite inefficient.
1 vote -
minimize side menu
Simply give the users the function to minimize the left side menus to allow a larger view of the main screen. This is important when working on inventory or other 'manage' functions.
1 vote
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