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Welcome! We're excited to hear how we can help elevate your business. When sharing your feedback, paint us a picture of the challenge you're facing and how solving it would impact your day-to-day operations. The more context you give us, the better we can craft solutions that truly work for your unique needs. Together, we're building the future of self-care business management.
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55 results found

  1. I would love the ability to create packages that include both services and retail products as part of a single bundled offering.

    Current Limitation:
    At the moment, packages are limited to services only. This creates friction when trying to sell results-driven programs that require both in-spa treatments and consistent at-home care.

    Why This Matters:
    For many of us in the skincare industry, results come from a combination of professional treatments and homecare. Being unable to bundle products into packages makes it harder to:

    • Create true transformation programs (e.g., acne, pigmentation, anti-aging)
    • Increase retail sales in a structured, intentional way
    • Simplify…
    8 votes

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  2. One of my most common tasks is duplicating a product as it is often easier than creating a new product from scratch. Adding "duplicate" as an option in the three dot menu beside each product would be a great time saver.

    2 votes

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  3. Right now there is no way to add more than one product to service. For example, when creating the Dermal Filler Service, the only way to add the type of filler done is by adding on an additional service. You can't track inventory that way. For something like Sculptra, there is only one option so you are able to add the product on and track inventory. For Filler or Wrinkle relaxers, there are several options to choose from

    5 votes

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  4. Right now only 1 product can be added to Product Usage for a service.

    2 votes

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  5. When creating a new product in the Product Builder, the field for 'Brand' should not be a text field, it should be a list and offer the ability to add a new brand, if needed. This would help cut down on naming discrepancies and help keep data for products cleaner.

    2 votes

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  6. When creating a new product using the Product Builder, the lists of Suppliers and Product Categories should be in alphabetical order.

    2 votes

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  7. When creating new monthly "specials" it's easy to forget to link the intake forms necessary for the since its on a completely different tab in the settings menu. It would be nice to have a "add an existing intake form" box/drop down selection on the newly created service so it is not missed.

    2 votes

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  8. Have a pop up or some similar system to ensure you don't close the New Product window without saving the details.

    2 votes

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  9. The new product screen is helpful for "tab" jumping between lines. It would be nice if the "category" drop down allowed you to start typing and showed hints with those letters. As it is you get in a flow of type, tab, and then have to go back to the mouse to click. I would really love to just keep my hands on the keyboard for as much of the process as possible!

    2 votes

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  10. When updating product quantities on the new product page layout the "tab" jumping between fields is much less convenient than the old page layout. If I was in the adjustment column on the old page, entered a number, and hit "tab" it would take me to the adjustment column on the next line. Now it takes me to the updated qty, then the save button for the line, then to the adjustment column on the next line. The old format was much more useful.

    Second item: when updating product inventory the "save" button at the top now closes the entire…

    1 vote

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  11. The ability to permanently delete services

    2 votes

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  12. Many businesses—ours included—run promotional packages that are intended to be limited-quantity offers. Currently, Boulevard allows expiration dates for packages but does not allow us to cap how many times a package can be sold.

    Having the ability to set a maximum number of package sales (e.g., “only 10 available”) would create urgency, support scarcity-based marketing, and help us manage inventory and demand during promotions. This is especially important for high-value seasonal offers and limited-run services.

    We would love the option to specify a total number of units available per package, after which the package can no longer be purchased.

    8 votes

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  13. The ability to attach one add-on service to another add-on service. For example, Add-on A is attached to Base Service B. Once Add-on A is selected, Add-on C would appear as an available add-on. Add-on C would only be available after Add-on A has been added to the base service.

    1 vote

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  14. Having to constantly check the waitlist is time consuming, if we remember to do it at all. Sending the provider a notification that there is availability on their schedule for someone on the waitlist would be super helpful.

    2 votes

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  15. Ability to move columns, sort and filter when updating inventory rather than having to scroll to update each item

    9 votes

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  16. have a backbar section completely separate from retail. where we can scan the backbar products out of inventory and then it will update what we have in stock for backbar

    1 vote

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  17. When inventory is in the negative, and you bulk add products, purchase orders automatically fill in the qty desired field with the amount that is negative and I would like to be able to turn this feature on or off.

    2 votes

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  18. When adding a new product from the location menu the flow is:
    Click new product
    Add some details
    Save changes
    Close the edit window
    Search for new product
    Click on product
    Click "Edit Business settings"
    Then edit business settings.

    The old method cut out like 4 of those steps by allowing you to edit the business settings as soon as you added the name in the location menu. There is just way too much clicking involved in this flow.

    I understand that adding from the business menu works faster and takes care of some (But not all!) of the location…

    1 vote

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  19. For services such as neurotoxin, it would be very helpful to have the option to check a box that would put “price varies” in the price section when booking a service.

    16 votes

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  20. It would be helpful to see the menu pricing when booking appointments. As of right now, if clients have questions about how much certain services cost, the only way to check on the computer is to fully book an appointment and go to check them out. It would be convenient if you could just add all the services they were interested in, and be told the total. (Because fully booking notifies all of the staff that they are booked and cancelled and it just gets messy and is a lot of steps) Doing it on the computer is so much…

    11 votes

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