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Welcome! We're excited to hear how we can help elevate your business. When sharing your feedback, paint us a picture of the challenge you're facing and how solving it would impact your day-to-day operations. The more context you give us, the better we can craft solutions that truly work for your unique needs. Together, we're building the future of self-care business management.
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62 results found

  1. One of my most common tasks is duplicating a product as it is often easier than creating a new product from scratch. Adding "duplicate" as an option in the three dot menu beside each product would be a great time saver.

    4 votes

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  2. I would love the ability to create packages that include both services and retail products as part of a single bundled offering.

    Current Limitation:
    At the moment, packages are limited to services only. This creates friction when trying to sell results-driven programs that require both in-spa treatments and consistent at-home care.

    Why This Matters:
    For many of us in the skincare industry, results come from a combination of professional treatments and homecare. Being unable to bundle products into packages makes it harder to:

    • Create true transformation programs (e.g., acne, pigmentation, anti-aging)
    • Increase retail sales in a structured, intentional way
    • Simplify…
    10 votes

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  3. Right now only 1 product can be added to Product Usage for a service.

    4 votes

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  4. When creating a new product in the Product Builder, the field for 'Brand' should not be a text field, it should be a list and offer the ability to add a new brand, if needed. This would help cut down on naming discrepancies and help keep data for products cleaner.

    3 votes

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  5. When creating a new product using the Product Builder, the lists of Suppliers and Product Categories should be in alphabetical order.

    3 votes

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  6. Right now there is no way to add more than one product to service. For example, when creating the Dermal Filler Service, the only way to add the type of filler done is by adding on an additional service. You can't track inventory that way. For something like Sculptra, there is only one option so you are able to add the product on and track inventory. For Filler or Wrinkle relaxers, there are several options to choose from

    6 votes

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  7. When creating new monthly "specials" it's easy to forget to link the intake forms necessary for the since its on a completely different tab in the settings menu. It would be nice to have a "add an existing intake form" box/drop down selection on the newly created service so it is not missed.

    3 votes

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  8. The new product screen is helpful for "tab" jumping between lines. It would be nice if the "category" drop down allowed you to start typing and showed hints with those letters. As it is you get in a flow of type, tab, and then have to go back to the mouse to click. I would really love to just keep my hands on the keyboard for as much of the process as possible!

    3 votes

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  9. Please give an option for Product Units to expire.
    For example we use Product Units to allow patients to pre-pay for Dysport units however we only allow our patients one year until their prepaid vouchers or product units expire.
    Currently we have to track this by hand to see if they have remaining units past one year and then manually remove the product units through an expired service checkout process we created to work around the issue.

    2 votes

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  10. When updating product quantities on the new product page layout the "tab" jumping between fields is much less convenient than the old page layout. If I was in the adjustment column on the old page, entered a number, and hit "tab" it would take me to the adjustment column on the next line. Now it takes me to the updated qty, then the save button for the line, then to the adjustment column on the next line. The old format was much more useful.

    Second item: when updating product inventory the "save" button at the top now closes the entire…

    2 votes

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  11. The ability to permanently delete services

    3 votes

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  12. Have a pop up or some similar system to ensure you don't close the New Product window without saving the details.

    2 votes

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  13. Businesses with multiple locations and franchisees can have different services, products, memberships, and packages. This means they need the flexibility to add, edit, and customize which items belong in each location's catalog. In order for their locations to move swiftly and manage their own offerings, they need the ability to add, edit, and remove items for their own location without impacting others.

    1 vote

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  14. When searching for products, entering a similar name, SKU, or UPC should surface results that are a close match, not only exact matches.

    1 vote

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  15. Purchase orders need to have additional fields for information & costs of items like TAX, VENDOR SHIPPING, GRATIS, and MISCELLANEOUS ITEMS. Purchase order info needs to be entered so that it matches the actual P.O.

    This can get very confusing for managers/accounting when what they are seeing as the "received" total doesn't match the total of what was ordered? Not every spa tracks backbar, nor do we want to enter it all as "Product" but it would be nice to have a place to log it on the purchase order and know that it arrived if we needed to double…

    1 vote

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  16. It would be nice to have search bar inside the "services" menu to make editing services much easier than having to scroll down a long list.

    1 vote

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  17. having each filter know what has already been filtered would be helpful. Example:

    Choose Category=Shampoo as first filter
    choosing a second filter of "Brand" will only show the brands that have products in the shampoo category. (or show the number of products each brand has in that category)

    1 vote

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  18. Please have product units show the original value paid similar to vouchers. (In both wallet and checkout)
    At our practice we pay providers a commission on Injectable Services performed however they get a percentage based on the cost paid by the patient, not always the full cost value.
    We allow our patients to pre-pay for injectable product units on sale to store in their wallet for later use.
    When they come in to redeem their treatment we would like the checkout to reflect the original valued paid for those units (while also not interfering with their correct dollar amount due…

    1 vote

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  19. Many businesses—ours included—run promotional packages that are intended to be limited-quantity offers. Currently, Boulevard allows expiration dates for packages but does not allow us to cap how many times a package can be sold.

    Having the ability to set a maximum number of package sales (e.g., “only 10 available”) would create urgency, support scarcity-based marketing, and help us manage inventory and demand during promotions. This is especially important for high-value seasonal offers and limited-run services.

    We would love the option to specify a total number of units available per package, after which the package can no longer be purchased.

    8 votes

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  20. The ability to attach one add-on service to another add-on service. For example, Add-on A is attached to Base Service B. Once Add-on A is selected, Add-on C would appear as an available add-on. Add-on C would only be available after Add-on A has been added to the base service.

    1 vote

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