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Welcome! We're excited to hear how we can help elevate your business. When sharing your feedback, paint us a picture of the challenge you're facing and how solving it would impact your day-to-day operations. The more context you give us, the better we can craft solutions that truly work for your unique needs. Together, we're building the future of self-care business management.

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23 results found

  1. Offering businesses more flexibility to assign a cash value to vouchers

    148 votes

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  2. 69 votes

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  3. For services such as neurotoxin, it would be very helpful to have the option to check a box that would put “price varies” in the price section when booking a service.

    8 votes

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  4. I would like to do a bulk edit for the service menu. If I can edit and add add-on's to multiple services at once, that would be a huge help.

    7 votes

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  5. Ability to move columns, sort and filter when updating inventory rather than having to scroll to update each item

    3 votes

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  6. Remain on the products page you were on, even after submitting any edits such as price change, new product input, etc. instead of having it reset to Page 1. Any sort of mass price change from a brand requires many products updated. It becomes frustrating having to be taken back to Page 1 every time.

    3 votes

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  7. This ability would allow the front desk staff to quickly reference and monitor the number of members they have in each status category, and take action when and however needed.

    2 votes

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  8. It would be helpful to see the menu pricing when booking appointments. As of right now, if clients have questions about how much certain services cost, the only way to check on the computer is to fully book an appointment and go to check them out. It would be convenient if you could just add all the services they were interested in, and be told the total. (Because fully booking notifies all of the staff that they are booked and cancelled and it just gets messy and is a lot of steps) Doing it on the computer is so much…

    3 votes

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  9. 3 votes

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  10. Create a report that shows detail for account credit adjustments and transactions that also includes comments in the reasons section.

    OR create a cue or different term for the word "Adjusted" that's in the Action column when you click "View History" from the Account Credit section of the client's profile.

    4 votes

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  11. Hello Skin does not currently have a way to address a special price per unit for services like botox and filler without creating separate services. Instead, they must translate this into a percentage discount within their membership offer settings. Unfortunately, we only support discounts as a whole number. If they have the ability to create a discount such as 10.83% for example, they can be more aligned with the dollar savings they are trying to closely replicate.

    2 votes

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  12. We should have an internal change log to show who and when service details have been updated. Sometimes our service details revert and change and our team is unable to tell who's updated what and when.

    3 votes

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  13. This advanced integration would carry membership status from BLVD to a client's online experience on Shopify. And, any sales a client makes online through Shopify should be reflected in BLVD, including peptides and other products.

    2 votes

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  14. Some products can only be ordered in 3's or 6's. Additionally, suppliers may offer discounts when items are ordered in 12's.
    This would be easier to manage if there were the ability to enter a required unit quantity in the product profile which would be used as a rule when creating purchase orders.

    2 votes

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  15. Inventory level tracking for each treatment room and inventory storage location. Minimum thresholds should be established per SKU with alerts when on-hand inventory falls below the threshold and a purchase order or transfer is needed.

    3 votes

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  16. Show product cost at counter sale checkout.

    1 vote

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  17. Ability to create one package at multiple price points to accommodate different roles/individuals (e.g. Level 1 vs Master). Essentially, customizing price like you would Services.

    1 vote

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  18. Would love the ability to have example photos of the service and a preview of the starting price on the client landing page of services. This allows quick access to price info for clients who are just browsing and example photos of the service aid in easier navigation when determining what service is what. As a hairstylist, this is common on platforms like square, acuity, vagaro, and gloss genius

    2 votes

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  19. Its very manual to go into each location, then each service or staff to understand who is assigned to which services. At over 100 locations, this becomes very overwhelming. It would be very impactful to have an admin view of who is assigned to services, which services are bookable online, which are even active at what locations, etc.

    2 votes

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  20. Our suppliers often update packaging etc and end up with a new UPC. In the transition you can end up with multiple UPCs of the same product on the shelf. A way to merge those products once the old packaging is fully gone would be amazing. It would help us manage reporting better as sales will be totaled for the unified product.

    It would also help clean up the catalog with fewer products listed.

    1 vote

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