99 results found
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Client ID number
With the lack or internal notes/messages, sending requests outside the dashboard (ex: via email) would need a searchable account ID to remain HIPPA-compliant
16 votes -
Having a connection between parent and child profiles
Ability to link a parent's client profile to a child's client profile and have children's appointments appear in the parent's client portal and in the History tab of their profile.
11 votes -
10 votes
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Delete Old Clients
Delete clients that no longer live in your state/expressed they no longer want your services to ensure you are only reaching out to real customers
17 votes -
A way to capture leads that click to "book now" and start the booking process but do not complete it
It would be great to be able to capture warm leads that do not complete the booking process.
9 votes -
add photo next to client name
I would like to see a picture of the client/patient when they are on the schedule
11 votes -
7 votes
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Pronunciation field for client names
Add a pronunciation field for client names
8 votes -
Report for first time clients per day
Make it easy to identify and report on clients who are scheduled for their first visit in the next day (whole business). Right now, the Clients list filters don’t reliably match ‘upcoming first visit’ for a specific date range, so we have to manually scan the Calendar and look for the star icon next to new clients. A simple filter or report view that combines ‘upcoming appointment date’ + ‘first visit’ would save a lot of time.”
5 votes -
middle initial
Ability to add middle initials to account. We have many clients that have the same exact name (crazy, right), and having a way to list a middle initial to differentiate these clients would make check in much more swift.
5 votes -
Checking receipts in profile history being able to get back to purchase history without starting over
When I'm searching through a patient's payment history and going into an order I want to be able to get directly back to that clients order history...but once you open an order you can't go back and need to start over by searching for the client again. Would save a ton of time when searching through an individual's orders for something
25 votes -
There needs to be a way to enroll a client in text notifications even if the office makes the appt by sending a separate consent for texts
Text enrollment even when office makes appt
7 votes -
Pop-Up Alerts for Critical Patient Notes
It would be really helpful if sticky notes or chart alerts could pop up automatically when opening a patient profile or appointment.
For example, if a patient has an important note like “Allergic to numbing cream”, “Patient frequently passes out" or “Red flag patient”, it would be ideal for that information to appear immediately rather than relying solely on tags or digging into the patient record.
Tags are great for categorization, but pop-up notes would ensure that urgent or safety-related information is seen right away by anyone working with that patient.
11 votes -
profile organization colors
we would love more colors to assign to staff profiles to avoid confusion and mistakes!
2 votes -
Show more details in a client's history for cancelled appointments
Rather than just showing "cancelled" as a blanket term I would like it to show if it was a late cancel, a now show, or cancelled by staff/client. It would help us be able to track clients show rate more accurately and when to potentially intervene on a chronically late guest, or chronic canceller.
2 votes -
waitlisted for services in the client profile
A section in the client profile to say if they are waitlisted for services or not and a waitlist button inside their profile, similar to the booking button
2 votes -
Client search should allow a wildcard search for phone number
The client search bar should locate the client list by any part of the phone number, ie by searching the last 4 digits of a phone number.
Having to start with area code + prefix is far slower as salon locations are regional, thus the majority of clients share common area code + prefix.
Searching via last 4 digits and confirming visually from the list should be possible and preferred.Searching gmail.com works for email, why not phone numbers?
2 votes -
Client profile photo and or upload drivers license to profile. Have the photo near the patients name like other portals such as vagaro, AR,
Have a photo present to the patient's profile rather than having to go into the patients chart and looking in that gallery.
2 votes -
Reducing duplicates by requiring both email and phone number
Reducing duplicates by requiring both email and phone number for online booking. People use different email addresses (work email or personal) to book online. If a person uses an email address that's not been used before it will create a new client ID. Online booking should require both email and phone number, this way the phone number would still match an account in the database and not create a new client ID.
3 votes -
sticky note on clients account
sticky note on clients account-pops up when a client is searched
2 votes
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