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Welcome! We're excited to hear how we can help elevate your business. When sharing your feedback, paint us a picture of the challenge you're facing and how solving it would impact your day-to-day operations. The more context you give us, the better we can craft solutions that truly work for your unique needs. Together, we're building the future of self-care business management.
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160 results found

  1. Option to select multiple photos to upload at once, rather than having to upload photos one at a time, which is very time consuming, especially when there are at least 5 photos to be uploaded.

    191 votes

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    Waitlisted  ·  13 comments  ·  Other  ·  Admin →
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  2. 28 votes

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    3 comments  ·  Other  ·  Admin →
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  3. Internal messaging within employees, like a chat or inbox. To remind them to call/follow up with a patient. Or a "Hey your patient is ready for you". It would be very helpful.

    9 votes

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    0 comments  ·  Other  ·  Admin →
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  4. need an option to assign tasks to staff members and send internal staff messages

    12 votes

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  5. My salon uses time blocks to let certain employees know about tasks that need to be done at that time / for that day. We want to be able to add notes to the time block, instead of it just being one long title that runs off the edge of the note.

    Ideally we can open a time block and see a longer note inside of it, just like notes on a client's appointment.

    28 votes

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    1 comment  ·  Other  ·  Admin →
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  6. There needs to be a way to assign tasks to providers. If a provider needs their nurse or assistant to call in a medication for a pt, there should be a way to the provider to assign that task to the nurses profile.

    15 votes

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    Waitlisted  ·  4 comments  ·  Other  ·  Admin →
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  7. Inventory audits are TIME CONSUMING! Currently physical counts are then manually compared to Boulevard counts, which adds up to hours of time investment each month. Would love the option to upload a form that includes our physical counts, which would then auto-flag items with discrepancies. This would save a tremendous amount of work. (This functionality exists in other software brands, so would also help to keep Boulevard in par with its competitors) :)

    22 votes

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    0 comments  ·  Other  ·  Admin →
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  8. There should be a way to auto-toggle staff as assignable when creating new services. Or assign to specific roles.
    Ex: new Massage service -> toggles all providers within Massage Therapist role.

    6 votes

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  9. Would like to be able to set tasks to call a patient, or review labs when results arrive, etc etc w due date

    10 votes

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  10. There’s no way to expire gift cards. For example the system should allow us to put in our states guidelines and the gift cards automatically expire…

    3 votes

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    1 comment  ·  Other  ·  Admin →
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  11. It would be great our clients were able to purchase packages to gift to other people like gift cards.

    8 votes

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    0 comments  ·  Other  ·  Admin →
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  12. Offering digital gift cards with an auto generated gift card number would be great! We do not offer physical gift cards. So, the only way for us to sell gift cards at the salon is through the salon website via Boulevard.

    3 votes

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    0 comments  ·  Other  ·  Admin →
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  13. THIS SMALL INTEGRATION MAKES IT WORK ON THE BOULEVARDS SIDE, GIVING THE SALON A FULL LEVEL OF REVENUE AND NEW CLIENTS FROM OTHER NEIGHBORHOODS. MANY PAY NORMAL SERVICES TOO, AND PAYMENTS WHEN INTEGRATED IS BI-WEEKLY. THE INTEGRATION MAKES SURE THE CLIENTS FILL SLOW SPOTS AS WELL AS ALL LATE APTS , LAST MIN CANCELATIONS, AND NO-SHOWS ARE ALL PAID IN FULL

    2 votes

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    1 comment  ·  Other  ·  Admin →
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  14. It would be nice to have tabs for multi-tasking. Thank you

    3 votes

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    1 comment  ·  Other  ·  Admin →
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  15. When I start a help session I am first greeted by Billie. 9 out of 10 times Billie is not able to help me, and I get passed to a human agent. When I get passed to the human agent, I get to rate how my experience was with them, but not how my experience was with Billie.

    Often Billie is frustrating and not helpful and it takes me pulling my hair out to get to a human agent. I would like the option to provide that feedback as part of the survey at the end.

    I think the assumption…

    2 votes

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    0 comments  ·  Other  ·  Admin →
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  16. Typed messages to clients should stay in the message line even if they are not yet sent. Sometimes we get interrupted while typing a message to a client and have to leave that screen. The messages delete automatically and then we have to start over.

    2 votes

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  17. Offer access to messages, client contact info. I like that it lets you message someome but it comes from your personal phone number and not the blvd texting number. Can't view their birthday or address on the app client profile. Just more features on the app like online has.

    2 votes

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  18. 8 votes

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    1 comment  ·  Other  ·  Admin →
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  19. Self explanatory in question. You can put in compensation for everything other than what an employees hourly rate is even though they're on the clock. If they're on the clock, most likely they are receiving an hourly wage in addition to commission.

    3 votes

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  20. Built in reminders for Follow up calls

    5 votes

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