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Welcome! We're excited to hear how we can help elevate your business. When sharing your feedback, paint us a picture of the challenge you're facing and how solving it would impact your day-to-day operations. The more context you give us, the better we can craft solutions that truly work for your unique needs. Together, we're building the future of self-care business management.
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201 results found

  1. Option to select multiple photos to upload at once, rather than having to upload photos one at a time, which is very time consuming, especially when there are at least 5 photos to be uploaded.

    229 votes

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    Waitlisted  ·  18 comments  ·  Other  ·  Admin →
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  2. Internal messaging within employees, like a chat or inbox. To remind them to call/follow up with a patient. Or a "Hey your patient is ready for you". It would be very helpful.

    17 votes

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    1 comment  ·  Other  ·  Admin →
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  3. need an option to assign tasks to staff members and send internal staff messages

    18 votes

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    0 comments  ·  Other  ·  Admin →
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  4. 28 votes

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    3 comments  ·  Other  ·  Admin →
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  5. 3 votes

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  6. My salon uses time blocks to let certain employees know about tasks that need to be done at that time / for that day. We want to be able to add notes to the time block, instead of it just being one long title that runs off the edge of the note.

    Ideally we can open a time block and see a longer note inside of it, just like notes on a client's appointment.

    29 votes

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    1 comment  ·  Other  ·  Admin →
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  7. There needs to be a way to assign tasks to providers. If a provider needs their nurse or assistant to call in a medication for a pt, there should be a way to the provider to assign that task to the nurses profile.

    18 votes

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    Waitlisted  ·  4 comments  ·  Other  ·  Admin →
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  8. Would like to be able to set tasks to call a patient, or review labs when results arrive, etc etc w due date

    13 votes

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    0 comments  ·  Other  ·  Admin →
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  9. Why aren't the system updates completed late in the evenings, as these interrupt work hours, processing payments, and/or on-line booking/gift card.

    2 votes

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    1 comment  ·  Other  ·  Admin →
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  10. We need service-specific provider availability rules. Example: Provider A is available for online booking Tuesdays 9-5, but Laser Hair Removal should only be bookable with that provider Tuesdays 9-12, while Electrolysis should remain available 1-5. Current provider shifts, service-level settings, resources, and Precision Scheduling do not enforce this provider/service/time intersection.

    2 votes

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    0 comments  ·  Other  ·  Admin →
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  11. Barcode scanning to add new products would be extremely helpful and would maintain consistency and help eliminate associate errors. Manual entry is not efficient and very time consuming especially when adding a new product line.

    4 votes

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    1 comment  ·  Other  ·  Admin →
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  12. There’s no way to expire gift cards. For example the system should allow us to put in our states guidelines and the gift cards automatically expire…

    4 votes

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    1 comment  ·  Other  ·  Admin →
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  13. Ratings need to connect to google or somehow be made public!!!

    2 votes

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    0 comments  ·  Other  ·  Admin →
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  14. Inventory audits are TIME CONSUMING! Currently physical counts are then manually compared to Boulevard counts, which adds up to hours of time investment each month. Would love the option to upload a form that includes our physical counts, which would then auto-flag items with discrepancies. This would save a tremendous amount of work. (This functionality exists in other software brands, so would also help to keep Boulevard in par with its competitors) :)

    22 votes

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    0 comments  ·  Other  ·  Admin →
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  15. There should be a way to auto-toggle staff as assignable when creating new services. Or assign to specific roles.
    Ex: new Massage service -> toggles all providers within Massage Therapist role.

    6 votes

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  16. Notifications to provider when they have prescriptions that need approval in the queue

    3 votes

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  17. There should be far more training at the beginning.

    2 votes

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  18. Gift cards should not have a monetary limit, which is currently set at $500, or a day limit (2 per day). We often have people purchasing gift cards well above the limit which means we have to do several transactions over several days to accommodate them.

    7 votes

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  19. Adding/changing online deposit percentage to dollar amount. When clients get injectables done, often times we don’t know how much they’re going to get or want so it makes it difficult to put a percentage deposit when the client books because they’re price may end up being higher

    2 votes

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  20. It would be great our clients were able to purchase packages to gift to other people like gift cards.

    9 votes

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