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Welcome! We're excited to hear how we can help elevate your business. When sharing your feedback, paint us a picture of the challenge you're facing and how solving it would impact your day-to-day operations. The more context you give us, the better we can craft solutions that truly work for your unique needs. Together, we're building the future of self-care business management.
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222 results found

  1. The ability to send your client post-care instructions at checkout would be great! Still handing out paper copies =(

    486 votes

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  2. It would be so helpful to have an icon on the appointment on the calendar page that shows if a client has NOT filled out all of their forms - rather than having to click into the client + their forms tab to see if they've filled them out every time.

    240 votes

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  3. After the intake form expires once per year certain information should auto populate so that a patient does not have to refill out the entire form just check off if anything has changed.

    9 votes

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  4. We have SOOOOOO MANY clients complaining that their name/dob/the date are not prefilled on forms in their chart. It makes no sense at all to make them do it every time-it literally can't be anyone else's form if it is in their chart! I have client's griping about daily, sometimes multiple times a day. I know this is not impossible to do, as other softwares have this feature and have for a long time. BLVD needs to get this done ASAP!

    10 votes

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  5. It would be helpful to send a form to a client at anytime without having a booking. When someone books for someone else, it takes time to cancel the booking, rebook under the other parties' name just to send the form.

    49 votes

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  6. This feature allows patients to automatically receive personalized post-treatment instructions immediately after they complete their checkout. Instead of relying on verbal reminders or paper handouts (which can be misplaced or forgotten), the system sends clear, standardized, and customizable aftercare instructions directly to the patient’s email or via text. This ensures they have easy access to care information once they leave the spa.

    How It Works

    Checkout Trigger

    At the time of checkout, the front desk or provider selects the treatment(s) performed from a drop-down menu (e.g., Botox, Morpheus8, Laser Hair Removal, HydraFacial).

    Each treatment is already linked to a pre-built…

    40 votes

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  7. Need to have an alert box or something pop up for Reception staff when a client has not completed their paperwork to prompt Reception to ensure it gets completed. Also, the option to delay sending the arrival text to the provider until after paperwork is completed.

    8 votes

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  8. Allowing patients to sign consent forms after their appointment has passed without having to create a new appointment

    53 votes

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  9. If a chart is completed a day or two later than the appointment, I want it to still be dated/filed for the appointment date, but time stamped that it was signed/completed on the actual date. What happens now is that a chart signed a day or two later gets filed and listed chronologically rather than when the appointment was completed. I think it makes more logistic sense to get filed along with the appointment date it is associated with. (obviously the goal is to complete the day of the appointment, but we are human and that doesn't always happen)

    5 votes

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  10. Make a form accessible post treatment so that patients can have access to post treatment instructions!!

    7 votes

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  11. What we don't like

    Freehand drawing is clunky, especially for injection mapping.
    Marks connect unintentionally and are difficult to place accurately.
    Providers can't easily indicate different products on the same image, so charts end up looking "like a toddler colored it."
    There's no way to add clean text or a legend, forcing providers to hand draw letters and labels.
    Charting takes significantly longer, enough that they're paying providers extra time to complete documentation.
    We feel the current tool is built more for simple annotations than medical aesthetic charting workflows.

    What we'd like to see

    Text boxes that can be placed…

    5 votes

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  12. If the client's appointment is already confirmed, the Forms Reminder email should look different than the confirmation email. Including the subject line, it all reads like another confirmation email so clients will ignore it because they think "I've already confirmed," often times they don't think to scroll down and see that forms are missing. At the very least, the subject line should indicate the difference.

    18 votes

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  13. Right now you have to upload photos one at a time, going back to your album each time to select the next one. It would save so much time to be able to select and upload multiple photos at once in a single step, similar to how other platforms handle it.

    6 votes

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  14. Annual Alert/Reminder for Good Faith Exam (GFE) Renewal

    Summary:
    Add an automated reminder system that alerts providers and/or staff when a patient's Good Faith Exam (GFE) is due for annual renewal.

    Problem:
    Currently, there is no way within Boulevard to track or receive notifications for when a patient's GFE is approaching its annual renewal date. As medical providers, we're required to clear patients annually before continuing certain treatments and to update their health information. Without a built-in reminder, this tracking has to be done manually (or not at all), which creates compliance risk and makes it easy for charts to…

    3 votes

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  15. When uploading photos in boulevard, it would be helpful to upload multiple photos at once instead of only one pic at a time

    29 votes

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  16. I would love to see some changes to the Form builder, specifically refinement of spacing. If you look at what the patient sees there is so much wasted spacing and "weird" spacing. It makes consents for example sometimes be twice as long as they need to be. It would be nice to have more control over each paragraph sizing to allow the final product the patient sees to look more professional, rather than something that looks like it has multiple paragraph breaks, etc.

    4 votes

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  17. There should be a report that can be run for incomplete charts in the reports tab.

    23 votes

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  18. Create more than 1000 characters for dot phrases for charting, many of our medical aesthetic treatment charts require more than 1000 characters

    29 votes

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  19. When printing a chart, the formatting disappears.
    Taking the time to format a document (or using a formatted 'phrase' ) only for it to condense into essentially a run-on sentence is not appropriate for documentation.

    9 votes

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  20. It would be so nice after certain appointments are complete if there was an automatic form that could send with aftercare instructions for the client!

    4 votes

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