8485 results found
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Saved Signature Tweak
The new saved signature should not populate in areas for patients to sign. When I go to have a patient sign a consent in the office, my saved signature automatically pops up. It should only pop up for provider not the patient. Our consents are in CHARTS because we don't want patients to sign off on them out of office without our ability to review it in office with them.
2 votes -
Ratings Scale
It would be helpful, especially for older clientele, if the rating message indicated which star indicated the higher rating.
We've had lovely reviews, when because they clicked that star on the left- it game us 1-star, when it was clearly meant to be 5-stars.
Maybe this could be an optional feature to show 1-5 beneath the stars or something similar.3 votes -
Late cancel and open balance blocks next online booking
This would be a way to block clients from booking their next appointment if they have an outstanding balance due, including a late cancel/no show charge.
1 vote -
Book with card on file in-dashboard
Require a payment method on file when booking in the dashboard, on behalf of a client. This extra measure would help businesses ensure they have a payment method on file in the event a client late cancels or no shows.
1 vote -
Find a way to have emails go to primary inbox.
Currently, specific to gmail, any marketing emails sent end up going into the "promotions" folder leading to almost no one opening the emails. I feel like it has to do with the domain being titled as "marketing.blvd.me". I struggle with sending general announcements or posting model calls due to this. Additionally, It would be great if we had the ability to save a template we regularly use instead of starting from scratch each time we want to send out a marketing email. I used to have GlossGenius before Blvd and had more success with clients receiving my emails than they…
1 vote -
Email campaigns
Please place the email subject line at the top of the email template and not way at the bottom in a very tiny font. It should be clear where to make these sorts of edits—I created my first email campaign with Boulevard and didn't see that the subject line remained the name of the campaign name, even after I changed the campaign name. It's very easy to miss that sort of thing, especially when you're a new user of the software.
1 vote -
Bring Back the Text Bubble!
Whoever’s idea it was to get rid of the feature where we can open a separate text message bubble and minimize it was so stupid. It is extremely inconvenient to not be able to view the calendar and not be able to minimize and go back to the message. It now only allows us to message guests from their profile. This blocks the entire screen, and you have to exit out rather than minimize. So if you get interrupted by someone needing to checkout or if you need to look at the calendar you have to edit out then go…
1 vote -
Auto populate for custom fields on forms. We need one for medical and surgery history to carry from form to form.
Auto populate for custom fields on forms. We need one for medical and surgery history to carry from form to form.
7 votes -
prevent staff from seeing EVERY form
I would love for my therapists to only see the service intake and medical form - not the client contact form. I have been asking for years for this.
1 vote -
allow staff to text clients without seeing their phone number
Id love to let my staff message clients if they are running late without giving them client contact info. Can they message without seeing every clients phone number?
1 vote -
In "Forms" in the appointment add "Mark as Complete" in the dropdown menu in addition to "Open in New Tab", "Print" or "Delete"
For clients that fill out paper forms and are then scanned and attached to the client profile, we would like to mark the digital forms as complete so we don't constantly see the forms reminder on their profile and appointment. Thank you.
1 vote -
Klarna
When Credit Companies advertise on our BLVD platform it should offset our BLVD monthly fees. I can't believe that Klarna and Affirm have an advertisement showing on BLVD everytime a client checks in. I don't offer these payment options and I never will. BLVD is expensive and if other companies are going to advertise to MY clients I want the choice to opt in and get paid for advertising placement, or opt out entirely. My business is supposed to be high end and these advertisements give 90's infomercial.
1 vote -
Back-to-Back Restriction for Specific Procedure
We have one specific procedure, that shouldn't be scheduled back-to-back for the same person because it is very physically demanding. There must be at least a 1.5-hour break between appointments for this procedure for the same person.
Would it be possible to add a scheduling rule so that, once a person is booked for this specific procedure, she cannot be booked for another appointment for the SAME procedure for 1.5 hours before or after that appointment, while still being available for other procedures during that time?4 votes -
Please make the Waitlist more Useful.
Please create a more efficient Waitlist Option, that shows all upcoming Waitlist Clients and not just the Same Days. An easier way to delete passed Waitlist appointments other than going through each one individually would be ideal too!
12 votes -
Allow providers to edit appointment service duration without creating appointments
Right now, the permission “Edit appointment’s service duration” requires Own appointments: View, create & edit to be enabled.
Because of this dependency, providers who need to adjust timing (base duration, processing time, finishing time, transition time) must also be given permission to create their own appointments.
Our workflow requires providers to:
View their own appointments
Edit appointment details and service duration when neededBut we do not want providers to create or book appointments themselves.
A separate permission that allows editing service duration without appointment creation would give us much better control over scheduling while still letting providers adjust timing…
1 vote -
Enhanced Client Receipts for Treatment Transparency
Implement an updated receipt format that itemizes injectable services by including the exact number of units administered (for example, neurotoxin treatments).
Currently, clients frequently call requesting documentation of how many units they received. The only way we are able to provide this information is by taking a screenshot from the chart and emailing it manually, which is time-consuming and inefficient.
5 votes -
I suggest you put a google review link in the follow up text after a service.
I love that customers can do a review in their follow up texts, but it would be even better if they had a link to give us a review on google. Otherwise, these reviews are only seen internally. I would like these great reviews to be seen by everyone.
40 votes -
Have services that can only be booked as part of a group appointment
We offer Side By Side massages. These require two clients, two staff members, and our Side By Side room to all be available.
The current system allows guests to book a singe "side by side" massage and then be disappointed when it isn't for two people.
We put lots of warnings with the service description, but it still happens every week.
When we don't offer it for online booking, we get people complaining that we don't offer the service.
Please Please Fix group booking to ensure that these are booked properly!
5 votes -
Pop ups on client charts
On various EMR systems I’ve used, there has always been an option to add a “sticky note” to a client’s chart that automatically pops up when you open their profile. I’ve found this to be extremely helpful for important information such as client allergies, name pronunciation, pronouns, or other details that staff may need to be aware of before interacting with the client.
I would love to see an option like this added where a sticky note could be attached to a client’s chart and would require the user to physically click out of it, helping ensure that the message…
1 vote -
update method for refund for account credits
Right now, when removing account credits from the checkout window, it indicates that the refund will go back to client_card. This should be updated to be 'client walle't or 'account credits' to remove confusion
1 vote
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