7700 results found
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Walk-In Appointment Data
Any raw data on walk-in appointments would be helpful. Ideally, anything that can help me determine the likelihood of a walk-in occurring. I basically just want to figure out the peak days of the week and times that they are likely to happen.
1 vote -
API for triggering and sending SMS messages via Boulevard hosted numbers
The ability to send SMS messages via Boulevard's API so they utilize the same location numbers that have been provided by BLVD.
2 votes -
Improve client forms formatting on mobile phones, difficult for clients to complete
Currently the Client forms are difficult to complete on their phones. We have received feedback from several clients that it is hard to see and also to select drop down options.
3 votes -
Enhanced Booking Interface Customization & Visual Branding Controls
We would love to see expanded customization options within Boulevard’s booking interface to better support brand-forward salons. The ability to apply custom brand colors throughout the booking flow—such as buttons, accents, and highlights—would help create a more cohesive experience between a salon’s website and its booking platform.
It would also be extremely valuable to allow service example photos within the booking process. Adding 1–3 reference images per service would help clients visually understand what they are booking, reduce incorrect bookings, and create a more intuitive, confidence-building experience—especially for visual services like installs, braids, silk presses, and treatments.
Additionally, a more…
3 votes -
When checking out with cash- have the amount of cash back to give to client shown.
It would speed up the checkout process if a client pays in cash- to be able to enter the amount of cash given to you and have the system show you the cash back to give to the client.
5 votes -
Card Decline Notification for Memberships
There's no notification that a client's card was declined when ran for their monthly membership, just flags their chart. So if you don't go looking for it, you'll never know their payment wasn't processed. If it notified us, we could reach out to the client sooner to update their card information.
6 votes -
Automated Pre-Visit Email Sequences for New Clients
I would love the ability to build automated email sequences that are triggered when a new client books their first appointment.
Current Limitation:
Currently, communication is limited and not easily customizable into a strategic sequence. There is no built-in way to nurture new clients leading up to their first visit.Why This Matters:
The time between booking and the first appointment is a huge opportunity to:- Build trust and excitement
- Educate clients on what to expect
- Increase show rates
- Pre-frame services and retail recommendations
Ideal Functionality:
- Trigger-based email sequence when a first-time client books
- Ability to create a multi-step flow…
1 vote -
Charting & Permission Setting
Create more granular permission settings in regard to charting. Non Medical providers should not have access to medical charting.
1 vote -
Privilege toggle to disable calendar sync (prevents PII leakage + strengthens access controls)
Boulevard lets any employee enable Google/iCloud calendar integration in My Settings. Even when a business restricts Boulevard access to a salon’s static IP, the calendar feed exports appointments with client full name + phone number to personal devices off-network—bypassing owner security settings.
Why implement: This is a high-impact, low-effort improvement that reduces privacy/liability risk, supports off-the-clock boundaries, and makes Boulevard easier to sell to security-minded multi-location operators.
Request: Add a Privilege Group toggle to disable external calendar integrations (and revoke existing feeds), or enforce redacted calendar details (first name + last initial / no phone / “Client Appointment”).
2 votes -
Report Analytics
Report analytics are important because they provide the data-driven insights needed to make informed decisions, improve performance, and identify new opportunities. The current reporting in Boulevard is just raw data, that we have to export and then create their own analytic reports, which, compared to Square and other POS systems is quite out of date. At a minimum, we need the ability to compare time periods and see change and % change over time.
Here are some ways we would use analytic reports:
Improved decision-making:
Analytics transform data into actionable insights, allowing managers to make strategic and operational decisions based…4 votes -
create a role to edit charts and forms
Please create a role that allows the editing and creating of forms and charts without giving complete admin access to all other reports and sensitive business operations.
4 votes -
Disable checkout IF forms not signed
If a patient has NOT signed consents, etc... DO NOT allow the checkout to complete until they SIGN the forms. This is a HUGE legal protection for patient and provider
2 votes -
Separate booking logins for new vs. existing patients
Separate booking logins for new vs. existing patients is a very necessary feature to allow our clients to use Boulevard to its full capabilities.
In our office (med spa), we cannot allow new patients to book certain services without having a consultation first. This has caused us to have to disable most of our services in the online booking section since patients will just ignore any notices we put up and book anyway. This is punishing our existing clients who are authorized to book these other services, but since there is no barrier to entry, we can't allow anyone to…
2 votes -
hey there im not sure why stylists cannot edit clients formula after client checks out?
i believe after long day we update client fomulas at the end of the day unfortunately not here how can we go about it
1 vote -
Automated email campaign options
We should be able to custom create auto campaigns. I need to send specific emails to patients after they complete specific treatments. For example, send out after care instructions when they finish 1 of many different treatments. Upon check out of selected treatment an email for laser aftercare gets emailed for example. Or an email goes out when they book a specific treatment giving them prep instructions, this should also be a text option. Vagaro provided this service, Im shocked BLVD does not.
4 votes -
Hours scheduled take into account Unavailable Shifts
We are tracking our providers' utilization % of their hours scheduled. Unfortunately when a shift is marked as unavailable (due to a holiday), it does not subtract those hours from their hours scheduled. For example, if i have an employee that normally works 36 hours a week and one day is a holiday, it will still say their hours scheduled is 36 and even if the other four days of the week were fully booked, their utilization % will look like they had a completely empty day. This means holiday weeks/months have to be done manually.
3 votes -
We should get notified of an online sale
For example I did a xmas sale and had no idea I sold the online packages didn't get an email or text to anything. an email should be sent to us notifying of any online sales without manually having to go in there and click it.
3 votes -
Allow us to mark messages as unread
we have multiple people reviewing messages, and want to mark it as unread so others can know that there is a new message and it needs to be addressed
214 votes -
allow the use of phrases in the comment box when signing off charts
Allow the use of dot phrases in the comment box when signing off charts
5 votes -
Partner with a Facial Imaging System
Parter with a company that has existing hardware like Visia or or Aura and allow it to map to clients charts. This would be ground breaking + offer BLVD users in the medical realm or even esthetics to capitalize on client photos with a win/win situation for BLVD + said partner.
1 vote
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