8467 results found
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43 votes
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Send a secure link to add credit card info from their client profile
For clients who reach out to the salon directly vs. booking online, adding a feature from the profile we create for them that sends a secure link (or sends when prompted) to add their cc info so we have it on file. This would support our booking and cancellation policies without having to ask them for their cc info over the phone, via text or email.
346 votes -
Birthday Icon
Add a birthday icon in Boulevard's Front Desk and calendar views to remind staff to wish the client "Happy Birthday" when they present for service(s) on their special day.
171 votes -
CLIENT'S NAME/DOB/TODAYS DATE PREFILLED ON FORMS
We have SOOOOOO MANY clients complaining that their name/dob/the date are not prefilled on forms in their chart. It makes no sense at all to make them do it every time-it literally can't be anyone else's form if it is in their chart! I have client's griping about daily, sometimes multiple times a day. I know this is not impossible to do, as other softwares have this feature and have for a long time. BLVD needs to get this done ASAP!
28 votes -
Form Update Once Per Year
After the intake form expires once per year certain information should auto populate so that a patient does not have to refill out the entire form just check off if anything has changed.
22 votes -
Staff to get notified when a client reschedules their appointment.
Staff should get notified when a client reschedules their appointment, especially when this is happening same day and the provider is unaware.
160 votes -
31 votes
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Staff to staff messaging
Our business recently moved from an EHR system to Boulevard. In our previous system, staff could send internal messages directly within a patient’s chart to share updates, concerns, or important information about that client.
Right now, Boulevard’s Messages feature is designed for client communication, so there isn’t a built-in way for staff to message each other inside a client profile. This makes it harder to keep patient-related communication organized and tied to the correct record.
A feature that allows staff-to-staff messaging attached to a client profile would help our team collaborate more efficiently and keep all patient communication in one…
31 votes -
Having a connection between parent and child profiles
Ability to link a parent's client profile to a child's client profile and have children's appointments appear in the parent's client portal and in the History tab of their profile.
31 votes -
Gratuity Toggle
Implement a role based gratuity toggle that allows gratuity to be enabled or disabled depending on the provider’s position. In a medspa setting, certain team members may accept tips while others do not, so the system should support this distinction.
47 votes -
Reviews
I checked myself out and I was NOT promoted to also leave a review on Google. The boulevard ratings NEED to sync with Google / yelp reviews. Surely there is a code. We have had sooooo many great ratings on boulevard, but none of them are leaving Google reviews
79 votes -
Internal communication.
Ability to message/ add notes/ set reminder/or highlight a task from provider-to-provider.
36 votes -
Managing consumable products on Client Profile and Client Portal
Includes added functionality to managing consumable products on the client profile and better support exchanging of banked products. Additionally, include configurations to dictate if their banked amounts are visible on client portal
I would like to be able to add prepaid product units directly to a client's wallet. There needs to be more ways to add credits with notes into a patient's account.
55 votes -
We should be able to answer/respond to text messages through the blvd app
We should be able to answer/respond to text messages through the blvd app
441 votes -
Two Step Verification
Making two-step verification mandatory to view payment processing information is quite possibly the worst idea you have had. I turned it on and all of my staff then required to get a texted code to my cell phone! While I was traveling, thus having my entire staff locked out of the system and clients sitting and waiting. I just switched to this system from another b/c of terrible ideas such as this.
10 votes -
Ability to Reopen Ticket After Refund
Sometimes we accidentally select the wrong checkout option. For example, under “Other” payments we may use Alle points and forget to switch the payment type when charging the remaining balance. This results in the entire transaction being checked out under “Other,” and we then have to refund the payment and redo it.
Currently, the only way to recharge the client is to create a new appointment, which adds unnecessary steps and makes it look like the client came twice. It would be helpful if, after refunding the original ticket, there were an option to reopen the encounter so we could…
31 votes -
Ability to send an invoice to a client for payment
It would be helpful to have an option to send a client an invoice to complete payment at a later date. We would use this in our clinic for product purchases.
83 votes -
10 votes
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Make it possible to send out automated messages with pre and post appointment instructions based on appointment type.
Make it possible to send out automated instructions based on appointment type. For example, pre-appointment instructions for hair removal, and then post-appointment instructions telling them how to report any issues. Right now we have to hand them paper to give them written instructions, or send it by hand.
96 votes -
More Customizable Payroll Reports
Provide more flexibility in payroll reporting and commission settings, including the option to calculate commissions based on the full retail price of services and products without automatically deducting the cost of goods or service costs. This would allow businesses to customize payroll to match their compensation structure, simplify payroll processing, and better support the wide variety of commission models used across the aesthetics and wellness industry.
11 votes
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