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Welcome! We're excited to hear how we can help elevate your business. When sharing your feedback, paint us a picture of the challenge you're facing and how solving it would impact your day-to-day operations. The more context you give us, the better we can craft solutions that truly work for your unique needs. Together, we're building the future of self-care business management.

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7207 results found

  1. Alert to notify a business when a client has a card on file with an upcoming expiration date to prompt collecting an updated payment method.

    20 votes

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  2. I checked myself out and I was NOT promoted to also leave a review on Google. The boulevard ratings NEED to sync with Google / yelp reviews. Surely there is a code. We have had sooooo many great ratings on boulevard, but none of them are leaving Google reviews

    15 votes

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  3. By accident, staff can easily book an appointment manually on the schedule with the white background on the calendar. Please let us choose a color for the unavailable hours. Black would be ideal because it is so different from the light background colors of the staff's available hours. Thanks!

    349 votes

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    Waitlisted  ·  16 comments  ·  Admin →
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  4. When trying to tag profiles that still need a card on file, it's a bit tedious to go through each client profile individually. It would be very helpful to be able to create a report that pulls the clients that do/don't have a card on file.

    22 votes

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    0 comments  ·  Reporting  ·  Admin →
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  5. It would be nice to add an "unread" option after opening a chat on text messages. Just as they have implemented on the iPhone. Opening and choosing "unread" with a simple swipe.

    20 votes

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  6. 23 votes

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    3 comments  ·  Other  ·  Admin →
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  7. This will be more efficient and less clicking through for the staff.

    27 votes

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  8. Allowing patients to sign consent forms after their appointment has passed without having to create a new appointment

    28 votes

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  9. Create more than 1000 characters for dot phrases for charting, many of our medical aesthetic treatment charts require more than 1000 characters

    20 votes

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  10. The current chart review process requires the Medical Director to open each individual patient profile, scroll to the chart section, and manually locate the note that needs review. This is inefficient and time-consuming.

    Requested Feature:
    1. Create a single-page dashboard where the Medical Director can see all charts that require review and signature without navigating into each patient’s profile.

    The dashboard should allow the Medical Director to:

    1. View every pending chart in one centralized list

    2. Open each chart directly from that page

    3. Sign off quickly without extra clicks or page navigation

    4. Optionally apply bulk review/sign-off actions

    This would eliminate unnecessary…

    11 votes

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  11. For many medical service providers, pricing depends on individual factors such as complexity, time required, and specific client needs. This is especially true in HIPAA-compliant med spa settings, where services are more technical than typical salon offerings and often require a personalized assessment before quoting an accurate price. A single listed price can be misleading, creating confusion or unrealistic expectations. To avoid this, we currently list all services at $0 with a note that pricing will be discussed during a free consultation. While this ensures clients receive accurate, customized quotes, it also makes checkout cumbersome since staff must manually enter…

    22 votes

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  12. It would be helpful to send a form to a client at anytime without having a booking. When someone books for someone else, it takes time to cancel the booking, rebook under the other parties' name just to send the form.

    21 votes

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  13. Please let us edit automated client emails like receipts and confirmations, in more detail. They sound generic, and it’s wild that this basic feature costs extra- as much as a phone bill! We just want our messages to sound like our brand. Many other platforms I compared you to offer client communication at no additional cost or at much higher quantities per tier. Please update this!

    10 votes

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  14. My salon uses time blocks to let certain employees know about tasks that need to be done at that time / for that day. We want to be able to add notes to the time block, instead of it just being one long title that runs off the edge of the note.

    Ideally we can open a time block and see a longer note inside of it, just like notes on a client's appointment.

    24 votes

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    1 comment  ·  Other  ·  Admin →
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  15. 15 votes

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    1 comment  ·  Reporting  ·  Admin →
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  16. I need for appointment modification tracking and auditing capabilities.

    I find it dissapointing that there isnt tracking done on an appointment from start to finish. I need to be able to check for mistakes , See when a change was made , See who made the change. This will make it easy incase someone accidently messes up a book and may need tracking to back track.

    I am shocked this is not a thing. How do you excpect managers to manage appointments without a feature like this?

    23 votes

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  17. This feature allows patients to automatically receive personalized post-treatment instructions immediately after they complete their checkout. Instead of relying on verbal reminders or paper handouts (which can be misplaced or forgotten), the system sends clear, standardized, and customizable aftercare instructions directly to the patient’s email or via text. This ensures they have easy access to care information once they leave the spa.

    How It Works

    Checkout Trigger

    At the time of checkout, the front desk or provider selects the treatment(s) performed from a drop-down menu (e.g., Botox, Morpheus8, Laser Hair Removal, HydraFacial).

    Each treatment is already linked to a pre-built…

    16 votes

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  18. We DEFINITELY NEED to be notified when clients are rescheduling!!!!
    PLEASE PLEASE PLEASE!!!! Thank you

    14 votes

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  19. It would be helpful if I could pause new client online booking for myself only and still allow my employee to get new clients. If I pause online booking for me it will not allow my current clients to book online.

    20 votes

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  20. If the client's appointment is already confirmed, the Forms Reminder email should look different than the confirmation email. Including the subject line, it all reads like another confirmation email so clients will ignore it because they think "I've already confirmed," often times they don't think to scroll down and see that forms are missing. At the very least, the subject line should indicate the difference.

    8 votes

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