8464 results found
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Internal Messaging
Internal messaging within employees, like a chat or inbox. To remind them to call/follow up with a patient. Or a "Hey your patient is ready for you". It would be very helpful.
32 votes -
Make online booking easier for clients
Clients get so frustrated booking more than 1 appointment online, it is very time consuming and not user friendly at all. It's one of our biggest complaints.
10 votes -
Remove gratuity for medical providers
Remove the ability to leave gratuity for medical providers (i.e. NPs, PAs etc). It’s illegal to receive tips for medical services.
13 votes -
Add additional form/chart note without needing scheduled appointment.
Need option to add additional medical chart note/form to client chart without it being associated to a visit.
10 votes -
confirmation email for rescheduled appointments
if a client reschedules their appointment themselves they won't get an updated confirmation email and I need this. this has resulted in double booking themselves or just not showing up.
Square has so many features BLVD doesn't and I think you could get a few tips from them? TY!25 votes -
We would love to add a photo of the client to their profile
We would love to add a picture of the client to their profile
11 votes -
add up total tox units on face forms as we're dropping pins and numbers.
Add up the total tox units on the face form as we're dropping pins and unit numbers so we dont have to add them up manually. This was a helpful feature on a different system we used as it took the math out of it.
7 votes -
Alert for products hitting quantity on hand
we need an alert for products that hit our minimum on hand !
8 votes -
More Customizable Payroll Reports
Provide more flexibility in payroll reporting and commission settings, including the option to calculate commissions based on the full retail price of services and products without automatically deducting the cost of goods or service costs. This would allow businesses to customize payroll to match their compensation structure, simplify payroll processing, and better support the wide variety of commission models used across the aesthetics and wellness industry.
10 votes -
Have a "starting at" option for pricing for online booking and appointment confirmation
Have a "starting at" option for pricing
11 votes -
payment link
Service Payment Links & Prepaid Service Checkout
Overview
Allow businesses to generate and send a payment link to a client for a specific service, package, membership add-on, or custom bundle of services, enabling clients to pre-pay before their appointment.Use Cases
A client wants to purchase a single treatment before scheduling.
A provider recommends a treatment plan during a consultation and wants to send a payment link afterward.
A client wants to prepay for a package of services.
Front desk staff need a simple way to collect payment from clients who are not physically present.
Clinics want to secure commitment…12 votes -
Create a report for cancellations and no shows
it'd be useful to be able to create a report or summary that shows the number of canceled appointments for a specific window of time, i.e. the number of no-show's for the month, late cancellations, etc.
right now, you can only look one day at a time through the cancellations button on the front desk view.
34 votes -
Text pricing needs a revisit
All of the SMS additions that are finally coming out have been very much anticipated and I’m happy to see them, however with every one of these “new features” comes a hefty price tag to use them.
If we want to use the text receipts and now the new text for review feature we’ll officially be spending more on texts than we are on BLVD itself. It’s costing us $200 a month just to have confirmations and reminders sent out. For the price point of BLVD to only receive 250 "Free" texts is a bit restrictive in 2024. Every other…376 votes -
Delete Old Clients
Delete clients that no longer live in your state/expressed they no longer want your services to ensure you are only reaching out to real customers
30 votes -
Disable the "email update to client" box when adjusting or looking up an appointment
It would be helpful if we were given the chance to manually check the "appointment update email" to the client instead of it manually sending them an email or text. Sometimes we adjust timing, processing, etc on the backend which the client doesn't need to know, and if unchecked, they're getting every little update we do behind the scenes.
23 votes -
Date of chart completion
If a chart is completed a day or two later than the appointment, I want it to still be dated/filed for the appointment date, but time stamped that it was signed/completed on the actual date. What happens now is that a chart signed a day or two later gets filed and listed chronologically rather than when the appointment was completed. I think it makes more logistic sense to get filed along with the appointment date it is associated with. (obviously the goal is to complete the day of the appointment, but we are human and that doesn't always happen)
10 votes -
Forced Advertisement for Affirm and Klarna
If a business is not participating with Affirm or Klarna as a payment option, this SHOULD NOT be advertised in client notifications. It is confusing to clients if they believe this is a new payment option for them but the business is not offering it.
11 votes -
Annual Alert/Reminder for Good Faith Exam (GFE) Renewal
Annual Alert/Reminder for Good Faith Exam (GFE) Renewal
Summary:
Add an automated reminder system that alerts providers and/or staff when a patient's Good Faith Exam (GFE) is due for annual renewal.Problem:
Currently, there is no way within Boulevard to track or receive notifications for when a patient's GFE is approaching its annual renewal date. As medical providers, we're required to clear patients annually before continuing certain treatments and to update their health information. Without a built-in reminder, this tracking has to be done manually (or not at all), which creates compliance risk and makes it easy for charts to…9 votes -
How is there not a way to print and entire history, product and service report for one specific client?
We are in the medical field, a client may request a whole service history with products. services etc. They may even ask for copies of their clinical notes. There is no way for me to select a client and print their history or notes. I cant believe taking a screen shot is the only way.
8 votes -
Call now button for a service not bookable online
We offer a wide variety of services and some of those are not bookable online due to the complexity of them. It would be helpful to add a button for services like this.
Ex: Client is interested in a color correction. They must select in “call now” to set up the service. Or, client wants extensions but have no idea what application method they should choose. They don’t even know we have those offered as they are not bookable online since it may be a 1hr service or a 6 hour service and they may need to get a color…18 votes
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