394 results found
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Rescheduling Notifications!
There needs to be a way for staff to be notified if there has been a reschedule! Without this notification, there is no way to be filling last minute holes. There is only a cancellations report, not a rescheduling report. Please help!!!
118 votes -
Credit card link
I don't like taking peoples credit cards over the phone, but we require a credit card on file. I would love if we could send a link to their phone number so they can fill out credit card form.
417 votes -
Automatic waitlist notifications
Add a feature where you can automatically push out waitlist opening notifications to patients on the waitlist. .
121 votes -
Front Desk Screen Should Indicate If Consents/Paperwork Hasn't Been Completed.
It would be very helpful if the Front Desk screen that shows patients where they're at in the Queue indicated if there was still paperwork/consents pending.
97 votes -
Rescheduling notifications
We need notifications for clients who reschedule - there is currently no way to know if a client changes their appointment unless you go in and manually check yourself. Having notifications would allow to fit in last minute clients or to lengthen sessions for clients that wanted a longer session but took what they could get based on what was available at time of booking
20 votes -
43 votes
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Staff to get notified when a client reschedules their appointment.
Staff should get notified when a client reschedules their appointment, especially when this is happening same day and the provider is unaware.
159 votes -
Internal communication.
Ability to message/ add notes/ set reminder/or highlight a task from provider-to-provider.
36 votes -
Disable the "email update to client" box when adjusting or looking up an appointment
It would be helpful if we were given the chance to manually check the "appointment update email" to the client instead of it manually sending them an email or text. Sometimes we adjust timing, processing, etc on the backend which the client doesn't need to know, and if unchecked, they're getting every little update we do behind the scenes.
23 votes -
no show
If a patient no shows or cancels same day or within the time frame of the cancellation policy, it should show no showed in their appointment history instead of cancelled so we can differentiate between the two.
15 votes -
Staff Notifications for Rescheduled Appointments
Service Providers should receive text notifications that their clients have rescheduled or that front desk has rescheduled a client. They do not receive anything except new bookings and cancellations.
10 votes -
Keep Cancellations on visual schedule
be able to keep canceled appointments on schedule but be greyed out/crossed out so new appointments can book. Just so there is better visual representation of what happened that day and so it does not disappear off the schedule
8 votes -
5 votes
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New Patient Booking Restrictions / First-Visit Flag
I would love to see Boulevard add more control over how new patients are able to book online.
Currently, a brand-new patient can book almost any service we offer without first being evaluated or having a consultation. For a medical spa, this can create workflow and clinical issues because many treatments require us to review medical history, contraindications, treatment goals, candidacy, and expectations before the actual procedure is scheduled.
Ideally, Boulevard would offer one or both of the following options:
New Patient Booking Restrictions
Allow businesses to designate certain services as unavailable to new patients until they have completed a…7 votes -
group more than one product per service
group more than one product per service. right now only one product can be linked to a service to be deducted from inventory. at my practice, we use multiple high ticket items for one service, it would be nice to be able to link more items to a service
7 votes -
Rescheduling notifications for staff
We DEFINITELY NEED to be notified when clients are rescheduling!!!!
PLEASE PLEASE PLEASE!!!! Thank you43 votes -
Option to toggle 'accepting new clients' on or off. Giving management the option to turn off new client booking for select service providers
This would give me (salon owner) the option to turn off new client bookings on select service providers. This would help me build new service provider's books, while keeping established service provider's books open to their regular clients.
4 votes -
Add a TimeStamp for "Active" Appointments
When an appointment is moved to "Arrived" BLVD records a timestamp in the appointment details. It would be helpful to also record a timestamp when the appointment is moved from "Arrived" to "Active". This would make it easier to properly track appointment start times and how long each client is waiting before being serviced
4 votes -
Would you be able to send a notification when an appointment gets changed to the provider? They currently do not get notified of a change.
Would you be able to send a notification when an appointment gets changed to the provider? They currently do not get notified of a change.
4 votes -
select time on calendar should select the correct resource automatically!
When using the select time on calendar button which is the easiest way to book an appointment, the correct resource should be automatically applied. it is extremely annoying to need to assign resources manually using this button. There should also be a pop up window whenever something is double booked!!!!
2 votes
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