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  1. When searching for a product in a location's product page, businesses need the ability to search for all results. This makes it more efficient for them to quick find the result they are searching for and can discern whether they need to activate a pre-existing product or create it as a new product. This is particularly helpful for franchised businesses where a product may be created at one location and not readily visible at other locations.

    1 vote

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  2. The new reporting platform is horrible. Please keep the old reporting system. It is much more user friendly, detailed and streamline.

    1 vote

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  3. The new reporting platform is horrible. Please keep the old reporting system. It is much more user friendly, detailed and streamline.

    2 votes

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  4. its on the confirmation text but you have to scroll all the way to the bottom and my clients dont even know it is there.

    1 vote

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  5. appointments notes now can be seen by both provider and front desk but a new spot where the provider may not see any notes that are strictly for the front desk would be very helpful!

    1 vote

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  6. The new appointment reports bring lots of great visibility to upcoming days. Having a "staff name" column would be excellent for looking at specific staff members upcoming appointments.

    Only having requested staff really limits the usefulness.

    1 vote

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  7. Ability to change status of Forms & Charts, especially from "Completed without review" to "Completed with review" when signed off under the wrong status.

    1 vote

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  8. Voiding a purchase order should adjust the inventory.

    1 vote

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  9. This would give me (salon owner) the option to turn off new client bookings on select service providers. This would help me build new service provider's books, while keeping established service provider's books open to their regular clients.

    2 votes

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  10. That there has to be a card on file at all times... we are recently coming across many people who book an appointment and will avoid the late cancellation fee by removing their cards on file so we have nothing to charge

    2 votes

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  11. Merge provider activity for multiple locations instead of separating all reports and transactions

    1 vote

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  12. It can be cumbersome to merge clients through the client tab, if a client has multiple profiles with the same phone number, it would be convenient to be able to hit the "+1" next to their name in messages and have an option to be brought to the merge client page with client profiles already plugged in.

    2 votes

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  13. Ability to control business settings at the location level, including cancellation policies, booking lead time, gratuity settings, offset, and offers without impacting other locations or business-wide default settings.

    1 vote

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  14. Businesses with multiple locations and franchisees can have different services, products, memberships, and packages. This means they need the flexibility to add, edit, and customize which items belong in each location's catalog. In order for their locations to move swiftly and manage their own offerings, they need the ability to add, edit, and remove items for their own location without impacting others.

    1 vote

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  15. An identifying patient photo next to their name so front desk staff can recognize them immediately to greet them by name - very important for customer service!

    1 vote

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  16. Ability to customize report to add a column for total current loyalty points to Client Loyalty Activity report.

    1 vote

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  17. Currently, you can make a treatment room a resource, but it would be very useful if when optimizing my spas schedule I could assign 2-3 providers to one treatment room. That way we can monitor how utilized the treatment room is. Helping us to better fill and organize our books.

    1 vote

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  18. Feature Request: Ability to Rotate Photos in the Client Gallery

    It would be very helpful to have the ability to rotate photos directly within a client’s photo gallery in Boulevard.

    Sometimes before-and-after or treatment photos upload sideways or in the wrong orientation. Currently, there isn’t an easy way to correct the orientation within Boulevard, which makes reviewing and comparing client photos more difficult.

    Adding a simple Rotate Left / Rotate Right option when viewing or editing a photo would make the gallery much more user-friendly, especially for practices that regularly use photos to document treatment progress.

    Thank you for considering…

    1 vote

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    0 comments  ·  Forms & Charts  ·  Admin →
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  19. We have recently started Boulevard, and as our receptionists are learning, there are times when they make mistakes when closing the drawer. Once they complete the drawer closing, as a manager, I can not edit it to make it correct. At the end of the month, when I report to accountants, my totals are off due to this. Can an option be made for staff categories to edit the drawer closing?

    2 votes

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  20. Can you please consider adding a date to the commission reporting when the data is extracted to Excel please and thank you.

    1 vote

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