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Welcome! We're excited to hear how we can help elevate your business. When sharing your feedback, paint us a picture of the challenge you're facing and how solving it would impact your day-to-day operations. The more context you give us, the better we can craft solutions that truly work for your unique needs. Together, we're building the future of self-care business management.
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7489 results found

  1. Being able to send out marketing blast emails at a specific time. Not just the standard 9am.

    1 vote

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  2. We would really like a report that shows ratings (number of stars the client gave, location visited, service provider, and if they clicked to post the rating on google)

    1 vote

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    0 comments  ·  Reporting  ·  Admin →
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  3. I need an option for clients to request a time for a service outside of providers scheduled work hours and have them decide if they want to come in of not.

    1 vote

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  4. I would love for the clients to be able to check out from home using there cc and not have us input it. can I integrate a processing system?

    1 vote

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  5. Direct booking link for any promos we want to run, currently this isn't an option

    1 vote

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  6. There needs to be a drop down menu for pricing on services on the main scheduling page for pricing reference.

    1 vote

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  7. Make it easy to identify and report on clients who are scheduled for their first visit in the next day (whole business). Right now, the Clients list filters don’t reliably match ‘upcoming first visit’ for a specific date range, so we have to manually scan the Calendar and look for the star icon next to new clients. A simple filter or report view that combines ‘upcoming appointment date’ + ‘first visit’ would save a lot of time.”

    1 vote

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  8. Let certain services be booked on certain days. For example I want people to only book Botox on Mon Wed Fri.

    1 vote

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  9. When someone purchases a gift card in person, there's no option to send a digital gift card to a recipient. It only sends the purchaser a receipt. We don't want to carry physical gift cards, but there should be an option to send this digitally.

    1 vote

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    0 comments  ·  Other  ·  Admin →
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  10. Hi [Boulevard Team / Support],

    I’d like to request a feature enhancement for automated messaging within the booking system.

    Currently, automated confirmations and reminders are not customizable by service type. This has created some confusion for our patients—specifically, clients are showing up in person for virtual check-ups because the messaging does not clearly distinguish between in-person and virtual appointments.

    It would be extremely helpful to have the ability to create custom automated messages tied to individual services (or service categories). This would allow us to provide clear, service-specific instructions (e.g., virtual appointment links, preparation steps, arrival expectations), improving the patient…

    3 votes

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  11. INSTEAD OF TWO TRANSACTIONS IT SHOULD STAY AS ONE, lets say someone is getting botox and wants to also purchase a package. instead of two transactions it should just stay in the one transaction and then you can do it all together... deduct the package and sell them the botox and sell the package all in one. you feel me??

    1 vote

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  12. Sell a package and reedeem in one transaction in checkout instead of doing two steps and refreshing the page!! This should all be seamless so we dont have to go back and forth from page to page it should sell it and deduct it all in one

    1 vote

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  13. Cancellations fees are not a true discount. For accounting purposes, this data is inaccurate. It is actually revenue. It should be listed separately from discounts.

    1 vote

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  14. Ability to add middle initials to account. We have many clients that have the same exact name (crazy, right), and having a way to list a middle initial to differentiate these clients would make check in much more swift.

    1 vote

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  15. When you run a subscription report, any client that has more than one subscription will show up blank. This defeats the purpose of the report because you then have to look at each client individually to determine their status.

    As an example, if a client has previously canceled a membership, but started a new one, their status on the Subscription report will be blank.

    1 vote

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  16. There needs to be a way for staff to be notified if there has been a reschedule! Without this notification, there is no way to be filling last minute holes. There is only a cancellations report, not a rescheduling report. Please help!!!

    2 votes

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  17. 1 vote

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  18. Would like staff to be able to add services, products, packages etc in the checkout window of an existing appointment w/o the permission to complete checkout.

    1 vote

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  19. It would be very nice to be able to set limits on certain types of appointments. I would like to be able to limit how many of certain types of appointments can be booked in a day.

    1 vote

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  20. It would be amazing to have an option where new clients are automatically directed to the first available provider or appointment slot when booking online. Right now, new clients often select specific providers, which can delay booking availability and create gaps in schedules. This feature would help maximize booking capacity, improve client experience with faster availability, and better distribute new client traffic across the team. Even having this as an optional toggle in settings would be incredibly helpful.

    1 vote

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