7698 results found
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1 vote
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1 vote
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Add a Select All button to the Staff, Services page.
To edit settings for individual staff members you have to change them one at a time. Settings like Price, assignability and online book capabilities should be assignable in bulk. One at the time is very click heavy and time consuming.
1 vote -
Customize who can accept tips
I as a Nurse Practitioner do not accept tips, but my aestheticians do. In Aesthetic Record we could turn this option off/on per provider. I recommend the ability to do this in Boulevard.
1 vote -
Express check out product only without any appointment
You should be able to check out product without appointment. some client walk in to purchase product without any appointment need.
1 vote -
Invoicing Clients
Ability to allow digital invoices to be sent to clients via email, SMS, or shareable links directly from Boulevard. Then clients can pay using cards, Apple Pay, Google Pay and/or bank transfers. This would be similar to what Square offers.
1 vote -
Ratings Scale
It would be helpful, especially for older clientele, if the rating message indicated which star indicated the higher rating.
We've had lovely reviews, when because they clicked that star on the left- it game us 1-star, when it was clearly meant to be 5-stars.
Maybe this could be an optional feature to show 1-5 beneath the stars or something similar.1 vote -
Location-Aware Offers
Ability for franchisees to create their own offers for their locations, with approval from corporate/franchisor.
Ability for corporate to review offers active by location, by applicable type (service, product, etc.)
Ability to filter offers by active/inactive, location, offer type, and see redemption count.
1 vote -
The ability to check a text message that needs to be responded to or complete
It would be great to have the ability to mark a text "needs response" or "completed"
1 vote -
add a global search bar on the patient booking site so they do not have to click every tab to find a service.
A search bar for patient to search for services when trying to book.
1 vote -
Insurance billing should be integrated.
Before a client submits their co-pay, insurance should be billed first to get the claim auto sent through.
1 vote -
Convert Text Conversations into Client Profiles
Add the ability to create a new client directly from a text conversation in Messages. When creating the client, any available information from the message thread (such as name, phone number, email, and other identifiable details) should automatically populate the new client profile to reduce manual data entry and streamline lead conversion.
1 vote -
Prebook Defaults
Prebook Defaults to have the ability to enter more than 3 defaults, as we can have follow-ups as follows; 2wks, 4wks, 6wks, 8wks, 12wks, and 6mos. By having more multiple defaults it would make it easier for front desk prebooking.
1 vote -
Color services should have the option to require a finish service like modifiers
When scheduling online a client should not be able to book a color service without selecting a finish ie "haircut" "blow-dry" "wash and go" like in modifiers. This would solve a lot of double booking problems, client error, and keep the services separate for providers individual timing and price. A client is unable to book without a modifier (if selected) but every color needs a finish time even if just for a shampoo. Without it being required in the online scheduling, I feel clients will easily overlook. It is also not their job to ensure we have the appropriate time…
1 vote -
appointment metrics report
A report, not a summary, that shows cancellation rate, new patient leads, leads contacted, appointments scheduled, and appointments completed. This is critical to track.
1 vote -
Online Booking Issues
I have noticed that we have appointments booked online outside of the scheduled window aka no availability. Online booking has also staggered group appointments without informing the guest that the appointments are at different times and not booked together. We have had an instance where one guest's card on file was charged for an unrelated guest's services and we did not attach them and can't figure out how it happened.
1 vote -
Online Booking Issues
I have noticed that we have appointments booked online outside of the scheduled window aka no availability. Online booking has also staggered group appointments without informing the guest that the appointments are at different times and not booked together. We have had an instance where one guest's card on file was charged for an unrelated guest's services and we did not attach them and can't figure out how it happened.
1 vote -
Can I create a standalone intake/inquiry form that lives at a public URL and creates a client profile without requiring an appointment first
We are a medical aesthetics practice running application-based model call programs where prospective clients comment a specific keyword on a post to apply for discounted treatment. When someone comments the trigger word we need Instagram to instantly DM them a short message and a link to a pre-screening application form hosted outside of ManyChat.
The core flow is:
- We post a model call on Instagram with a CTA telling followers to comment a specific word to apply
- Someone comments that word on the post
- ManyChat instantly fires a DM to that commenter with a brief branded message and a form…
1 vote -
Immediate deposit retrieval options
Instead of having to go to the client's profile to add a deposit or "credit", an option to take it while booking the appointment should populate. It seems like a lot of steps to fully book the appointment and then have to go to their profile to take a deposit for said appointment. Not streamlined and takes too much time
1 vote -
Applying Referral Program Account Credit Rewards to Membership Renewals
Ability for an existing client to apply account credits they have been rewarded through the Referral Program to their recurring membership renewals.
1 vote
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