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Welcome! We're excited to hear how we can help elevate your business. When sharing your feedback, paint us a picture of the challenge you're facing and how solving it would impact your day-to-day operations. The more context you give us, the better we can craft solutions that truly work for your unique needs. Together, we're building the future of self-care business management.
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8223 results found

  1. We are unable to create and sell PPU based packages online. We want to do fixed units for botox at a set price and the units be tracked under credit. We can't do this at the moment

    1 vote

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  2. It would be helpful if it was possible to message clients who have international numbers via Boulevard. We often have clients who are from the EU or similar locations and we have to use whatsapp and lose the booking reminder text functions.

    1 vote

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  3. Have the appointment duration automatically update based on the client’s checkout time, so the schedule reflects the actual time the provider spent with the client. This would improve schedule utilization and appointment-length tracking without requiring staff to manually adjust anything.

    1 vote

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  4. Ability to add custom text to email clients receive when appointments are cancelled.

    1 vote

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  5. A user may need access to all locations to perform some actions, but should only have the MOST access in one of them (because it's their "home" location). For example, they may be able to book appointments, close out orders, and visit reports in their main location, but only be able to book appointments at any other location.

    1 vote

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  6. Add 12 weeks and 16 weeks to the prebooking options

    1 vote

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  7. some clients have two memberships, one where they specifically accrue account credit. They'd like to use that account credit to pay for their other membership, monthly

    1 vote

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  8. Utilization currently includes non service providers, which makes the stat inaccurate. Please remove non service providers from the utilization stat since they do not complete services and end up with a 0% utilization, which makes your utilization stat on the new dashboard incorrect. Why would they be included in the utilization score?

    1 vote

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  9. Allow us to message providers like an instant message through boulevard with things that come up as clients check in or out and ask questions without all the providers needing to be at the desk.

    2 votes

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  10. It would be nice to include a picture of our products that can be used for online sales.

    1 vote

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  11. Feature Request: Annual Paperwork Review and Attestation Option

    I would love to see Boulevard add an optional setting that allows businesses to streamline the annual renewal of client paperwork while still maintaining expiration requirements and supporting compliance.

    Currently, clients may be required to completely refill out paperwork once it expires, even when little or no information has changed. This can create frustration for clients and has resulted in frequent complaints about having to repeatedly complete the same forms year after year.

    It would be extremely helpful to have a setting that allows paperwork to continue expiring after one year, but…

    3 votes

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  12. 1 vote

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  13. Make the patient's birthdate part of the patient's profile that comes up on the mobile app.

    1 vote

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  14. First time clients can book most appointments online but we would benefit if there was a way to stop specific treatments from booking directly online, instead it would refer them to make a consultation or call the office.

    1 vote

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  15. My services and products have taxes automatically applied at checkout. When a client pays cash, I currently remove the tax by using a custom payment method I created called “Tax Free.”

    I’d love to see a “Tax Free” or “Remove Tax” button directly at checkout. This would allow us to remove the tax from a transaction when appropriate without having to create a separate payment method that gets counted as additional income.

    1 vote

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  16. Have the software automatically round cash transactions to the nearest nickel. That will make our cash registers more accurate, help us comply with the U.S. Treasury, and let us phase out pennies.

    1 vote

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  17. Allow individual providers to see their forecasted numbers.

    1 vote

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  18. Positive reviews (4 stars and up) should automatically be published on the business website for prospective clients to see. Ratings and reviews are critical for small businesses. Booker (who we were previously with) had this as a widget for the website and we had THOUSANDS of reviews. This is imperative for small local businesses trying to scale and get referrals!

    1 vote

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  19. With the recent 2FA outage, I kind of wish I had set up an authenticator rather than the text (Although I didn't know the authenticator was an option until later)

    Being able to self-setup both methods would make it much easier for us to try them out and decide which one works best for us without having to go to support.

    Bonus if you can offer both (I know this will add a screen to the login, but I have some websites that have up to three authentication methods and this is very helpful to have a choice for the…

    1 vote

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  20. exspansion tab to allow greater view of practice schedule to accommidate staffing needs and patient preferences for particular times and dates to coordinate appts. two week and month would be ideal.

    1 vote

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