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Welcome! We're excited to hear how we can help elevate your business. When sharing your feedback, paint us a picture of the challenge you're facing and how solving it would impact your day-to-day operations. The more context you give us, the better we can craft solutions that truly work for your unique needs. Together, we're building the future of self-care business management.
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7397 results found

  1. Most platforms don't charge for sms text-why are we charged exorbitant fees on top of the high price of this platform? This makes me consider leaving BVD. We are consistently getting messages to "send text blasts" to clients-it can cost hundreds of dollars. When will BVD address his? There have been so many posts about SMS text charges.

    1 vote

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  2. 1 vote

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  3. Barcode scanning to add new products would be extremely helpful and would maintain consistency and help eliminate associate errors. Manual entry is not efficient and very time consuming especially when adding a new product line.

    1 vote

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    0 comments  ·  Other  ·  Admin →
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  4. We can only add vouchers for services but need to be able to do it for products as well because we often sell packages that have two or three services and some products but have no way of adding the credits to the wallet to ring out the product correctly. We can only add credit in dollars to their wallet but there is no way to note what that money is for. Please add this feature.

    1 vote

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  5. To be able to select certain services for certain days for when a provider wants to split their schedule between service types.

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  6. I would like to get an email notification when a client texts the business number so that if I'm not at the computer I can log on and respond sooner.

    1 vote

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  7. Add a "seller" section at checkout for services so we can track productivity without toggling on gratuity.

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  8. Have certain client notes show up on the popup when you click on their appointment.

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  9. 1 vote

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    1 comment  ·  Forms & Charts  ·  Admin →
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  10. 1 vote

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  11. 1 vote

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  12. Stylists want to see what each client tips them on the app

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  13. I make gift card donations often to local organizations. In order to enter the gift card info, serial number and amount. The sale needs to be closed out and the only option I see is 'other'. For accounting purposes when a sales report is pulled, it looks like the gift card amount is charged, though no monies came into the drawer, as it's a donation. What is the best way to zero out the amount owed without changing the card amount at checkout? Maybe this can be an option or if you have a suggestion I'd love to learn more!

    1 vote

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  14. when checking out a client in a membership, ability to redeem their membership for the month

    1 vote

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  15. I think that having E-prescibing, Lab ordering and the ability to access a full CRM with texting and calling through boulevard would make it fully an all-in-one system. with access to the mobile app to receive texts and calls as well. These three things are really what the aesthetic and wellness spaces need for a seamless system. Also google reviews sent to patients, not boulevard does no one good if you can't see them!

    1 vote

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  16. Make account credits where they can be titled, also if we can have more options to customize credits (ex, only redeemable on services, products, etc.)

    1 vote

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  17. Ability to obtain client photos to pull into a message out to clients with their progress over time

    1 vote

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  18. Ability to replace the "Check in" screen on duo app with a custom screen saver to be able to surface promos or add logo to screen

    1 vote

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  19. only have certain provider's able to get the new client booking online.

    1 vote

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  20. We offer virtual consultations and exams, and we need to have appointment-specific reminder texts for these visits. Currently, our standard reminder text is being sent, which includes our office address and is causing confusion for patients. We would love the ability to have separate reminder texts for virtual appointments so patients are clearly informed that their visit will be conducted online.

    1 vote

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