8137 results found
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Expired Card Report/ Client Filter
We need a way to easily identify clients who have an expired card on file without having to open each individual client profile.
It would be extremely helpful to have either:
A client filter for expired cards
A report/export showing clients with expired cards
The ability to filter by card expiration date (expired, expiring soon, etc.)This would save our team a significant amount of time, especially when we have a large client database. We need to be able to identify clients with expired cards so we can proactively ask them to update their payment information before their upcoming appointments.
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2 votes -
Ability to add an add-on service to another add-on service
This would allow a business to add an add-on to a base service and then an addition add-on service to that add-on service, granting them the ability to stack onto the base service.
1 vote -
Sales Tax Collected Report
A comprehensive report which shows Product, Service, Membership, and Package sales where it is totaled. Basically, the following reports combined in to one:
- "Service Sales by Category"
- "Membership Sales"
- "Package Sales"
- "Product Sales"This would allow a breakdown of each category and a grand total - for reporting purposes to the state when paying sales tax.
Played with the Detailed line item report - but it is lacking (doesn't total, doesn't show all sales tax collected, doesn't show all necessary categories)
1 vote -
Provide Flat Rate Pricing
Hi Boulevard Support or whomever will read this,
On most occasions I usually just pass by these marketing emails. however this time I wanted to take a moment and reply. I genuinely love using Blvd. It has made a real difference in my salon, allowing us communicate with our guests plus also giving me better visibility into my team’s performance and important business metrics. It is a great system, but I am sure as you all are aware it is incredibly expensive.
In addition, what has become increasingly frustrating is that nearly every new feature you all launch comes with…
2 votes -
Needs to be a way to have a new sale for a service that's not on the calendar
Needs to be a way to have a new sale for a service that's not on the calendar.
2 votes -
Ability to restrict who can add notes to charts and forms and who can edit those notes.
Notes are used by Hydration Room for tracking any updates or changes needed for the fields on a chart or form after they have been submitted for review. Occasionally, a team member will edit or delete a note after the fact.
1 vote -
when linking a specific membership, package, or product drectly from website, once overlay opens, you cannot navigate back to categories.
From my website, providing a link directly to a membership, package, or product will open the overlay in that section but you then cannot navigate backwards from that section to categories or the main menu. Then if you close the overlay and try to open the main menu from a standard book now button, it only opens to the direct link section you were in before. It would be very helpful if direct links opened to a specific section of the overlay with the possible function of navigating backwards towards the main menu. Also if you click a link to…
1 vote -
Live transcript of AI Receptionist
When Beau talks to a client have a live transcript on the top of the screen
1 vote -
Indicator when Beau/AI Receptionist is done talking
I think it would be helpful to have an indication of when Beau is done talking to a client during a transfer. There is an awkward pause of the salon not knowing when the client is on the other end of the phone or if their still hearing Beau or the phone ringing on their end
1 vote -
get notification for client waitlist
Admin or front desk be notified when a client adds themselves to the waitlist online. Get a text or email just so we dont miss it.
2 votes -
INCOMPLETE NOTES
We are a soap notes required biz.
WE ARE HAVING ISSUES WITH KEEPING TRACK OF PATIENT NOTES AND IF THEY HAVE BEEN COMPLETED.
IT WOULD BE HELPFUL IF THERE WERE AN INCOMPLETE NOTE/CHART INBOX WHERE NOTES THAT WERE UNFINISHED COULD BE EASILY FOUND AND COMPLETED.1 vote -
PLEASE ENABLE TEXT BOX ON THE FACIAL GRAPHS
PLEASE ENABLE TEXT BOX USE ON A FACIAL GRAPH. THANK YOU
1 vote -
Allow add-on services to be performed by different provider than primary service
Ability to have an add-on service performed by another provider so specialists can be reserved for more specialty services. Example: Prep or blood draw done by phlebotomist while injection or IV is performed by RN, NP, or doctor.
2 votes -
Prioritize assigning certain services first to certain providers
This would give businesses the ability to prioritize scheduling specific services with certain providers to maximize their licensure capacities. Example: Blood draw service is assigned to a phlebotomist first, nurse second, doctor last. All dictated by staff availability.
2 votes -
Buy One Get One Free/50% off, sale/coupon options for marketing. That's one of our most popular sale options.
We need a Buy one get one sale/coupon option! The only options are % or dollar amount discounts. One of our biggest marketing campaigns are BOGO sales. How do we make this an option?
2 votes -
online booking
Being able to set different times in online booking for new clients versus returning clients in the pre-default time of hours prior to being able to book these appointments. For example, we would need 24 to 48 hours for a new client, but a returning client could book within three hours. Also, an overnight booking for first morning appointments. Would like to have a way where somebody cannot book a 9:00 a.m. appointment for a massage at 10:00 or 11:00 p.m. at night. Still have the availability for somebody to be able to book a new client massage or massage,…
1 vote -
AI Receptionist answers after # of rings
Ability to have Beau enabled during business hours but not answer until after X number of rings. This would allow a business's staff to answer first, and have Beau as a fallback answerer.
2 votes -
Ability to assign or add a note to AI Receptionist calls
Businesses would like the ability to designate specific staff members for follow up actions following Beau's calls.
2 votes -
Call tagging in AI Receptionist call log
We’re using the AI Receptionist to handle a high volume of calls, and it would be really helpful to be able to flag or tag each call after reviewing it. For example, labels like “Completed,” “Urgent,” or “Needs Follow Up” would help our team quickly prioritize and organize calls.
Right now, the call log lets us review transcripts and outcomes, but there isn’t a way to manually tag calls for internal workflow. Adding simple tags would make it much easier to track follow‑ups and manage call volume efficiently.3 votes -
Reminders for incomplete charts
Providers should receive notifications and reminders when there are completed appointments that the chart has not been started on or completed. These get missed on busy days and it would be great to have these reminders for them day to day. It's really important to have these completed documentation for records and state laws.
1 vote
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