8464 results found
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Reporting for which Phrases have been sent and by whom.
They want to track phrase usage because staff are sending specific phrases to patients when turning them away at the clinic when they are fully booked. This report would allow them to retarget those patients who have been turned away due to being fully booked.
1 vote -
select time on calendar should select the correct resource automatically!
When using the select time on calendar button which is the easiest way to book an appointment, the correct resource should be automatically applied. it is extremely annoying to need to assign resources manually using this button. There should also be a pop up window whenever something is double booked!!!!
2 votes -
MD signoff for multiple dashboards
For a Medical Director of multiple Boulevard businesses, there should be a more streamlined way for bulk signoff on charts without having to log out of one dashboard and log into another. Perhaps an MD can have a single set of log-in credentials and see a dropdown menu of different dashboard he/she can access, to avoid having multiple sets of credentials.
1 vote -
Management Appointment Notifications
Allow management to get practice-wide provider specific appointment notifications. For example, a client cancels and the service provider and practice manager would get notified via email/push/text option(s).
1 vote -
make new charts available outside of appointments
enable a way to add a new chart outside of an appointment for any possible contraindications or adverse reactions that happen between appointments, that we need to keep track of.
3 votes -
finishing time on the clients end
I think it would be best if finishing time was not included in the total duration for the client to see for the appointment length. As at our spa, we want to utilize the finishing time as a clean up period for the therapist and for the client to be "unavailable" while switching between services. It is not additional time for their appointment.
1 vote -
Finishing Time
I would like it if the finishing time on the appointments could be dashed similar to how transition time is shown visually on the calendar to avoid confusion for the timing of appointments.
1 vote -
Earliest Morning Appointment/Earliest afternoon appointment
We like to schedule from morning to afternoon. Example; if 9am, 10am, and 11am are all available I only want the person booking online to see the 9am slot so that we can book from top to bottom. Many patients pick the middle slot and then there isn't enough time to book people around that because they chose the middle. Same thing with the afternoon appointments. I don't want a 4pm slot booked if 2pm and 3pm are still open.
1 vote -
Ability to publish Charts to the Client Portal
This would be the ability for businesses to publish completed Charts to their clients' Client Portal. Businesses could use this to share before and after photos taken at their treatment, callout which treatments and add-ons were used, and leave them with any other relevant notes.
1 vote -
Permissions to Merchant Account
Ability to provide permissions to manage disputes, but restrict permissions to updating merchant account details.
1 vote -
Clients should not receive messages when their accounts are merged, stating if they did not make this change to call the salon.
Your system should be able to differentiate when changes are made from salon accounts versus a hacker, and not automatically send the client a message about these changes and to call the salon if they did not make them. I should not have to contact every client that has duplicate accounts that we have made these changes to prevent them from panicking that their account was hacked. Especially since you charge for messaging.
2 votes -
When creating a package, we should be able to designate what each part of the package is worth/charged
Sometimes different people perform different parts of a package so it would be nice to be able to designate how much each part of the package is worth so each person gets paid accordingly.
1 vote -
have a price spot for standalone vs add on
We saw podiums back end and it was nice that each service had a spot for the price of that treatment as a stand-alone and another spot if it was an add on so you didn't have to make two different services just to have an addon. It also had a time slot as a standalone vs a time slot if it was an add on since adding on usually takes less time than doing it alone.
2 votes -
Monday.com
Please create a direct integration with Monday.com. This would be extremely beneficial to any practice, to directly plug client information into the system so that we can create robust tracking systems and automations.
1 vote -
make offer codes more user friendly
offer codes should be made to be applicable towards "credits". we sell botox banks and want to make it easier to apply an offer code to the bank rather than manually discounting it each time.
1 vote -
Profile photo of the patient on the calander tab as well as the patient overview tab in the their profile, same section as their contact inf
Profile photo of the patient on the calander tab as well as the patient overview tab in the their profile, same section as their contact info. This will save time from having to open up everything just to get to the gallery and try to find a photo of the patient for identification and reference purposes.
1 vote -
Create the ability to disable replies to booking confirmation texts so clients must call to cancel
Add the option to disable replies to booking confirmation texts so clients must call to cancel
1 vote -
Bookable online option for Virtual / Phone appointments
Ability to uncheck the bookable online option for Virtual or Phone appointments only. We do not want clients to be able to book virtual or phone appointments online.
1 vote -
VOUCHERS: The Ability To Sell A SINGLE Voucher
We need the ability to sell a SINGLE Voucher (Pre-Paid Service) to a client at checkout / or add vouchers to a clients account if necessary (Manager/Owner only). We have many client events/pre-sales where we offer discounts on pre-purchased services. Selling a client random "Account Credit" isn't precise enough because that can be used for anything on the menu, and listing hundreds of services under "packages" is also extremely tedious and confusing.
1 vote -
Default markup pencil color
Can the default color for the pencil in the markup be changed to black?
1 vote
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