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Welcome! We're excited to hear how we can help elevate your business. When sharing your feedback, paint us a picture of the challenge you're facing and how solving it would impact your day-to-day operations. The more context you give us, the better we can craft solutions that truly work for your unique needs. Together, we're building the future of self-care business management.

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7134 results found

  1. Please create a role that allows the editing and creating of forms and charts without giving complete admin access to all other reports and sensitive business operations.

    2 votes

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  2. Allow Service, Product, and other commissions to be added to reports and not just summary, so I can create a detailed staff report showing their sales, commissions, and other scheduel detaisl in one place.

    2 votes

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  3. Customers should be able to see how many available credits they have in their account when they log in to view their profile online. Customers are constantly calling to ask us how much they have.

    1 vote

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  4. We need the option to hide specific services from the public online booking menu while still having an active, bookable direct link to send to clients.

    This feature is essential for clinics and studios that offer:
    • VIP-only or invitation-only services
    • Add-ons or specialty upgrades not meant for general booking
    • Seasonal or trial services
    • Services that we want available only to returning clients or those with specific needs
    • Membership-exclusive treatments
    • Internal-use services we book manually but don’t want clients browsing

    Why this matters:
    Currently, if a service is hidden or unpublished, Boulevard disables its booking…

    1 vote

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  5. We should be able to custom create auto campaigns. I need to send specific emails to patients after they complete specific treatments. For example, send out after care instructions when they finish 1 of many different treatments. Upon check out of selected treatment an email for laser aftercare gets emailed for example. Or an email goes out when they book a specific treatment giving them prep instructions, this should also be a text option. Vagaro provided this service, Im shocked BLVD does not.

    1 vote

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  6. It would be super helpful to have a way to be notified that a chart is not signed-off/finished. Especially, as a medical director, having to page through every chart individually to see if the nurse has the chart completed takes so much time!

    2 votes

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  7. We urgently need the ability to batch-print complete Guest Traveler / Work Tickets for the entire day. Each ticket must contain full service history with pricing paid for at least the last five visits, all retail purchases, the current day’s appointment details, client notes, formula history populated from Vish, birthday and appointment notes, who booked the appointment, and a dedicated space to write down take-home recommendations along with the guest’s next-visit service plan and ideal timing. We are a multi-provider salon model where each guest may interact with several associates, specialists, and stylists in one visit, and everyone needs a…

    1 vote

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  8. Allow new client creation/sales to be conducted on iPad.
    When selling at community events, we have to bring a laptop, an iPad and the Duo. Each device needs to then have a hotspot and to be fully charged for the event. Why not let us create a new client/sale on the iPad AND use the iPad to checkout? It would eliminate the need for 3 devices.

    2 votes

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  9. Currently you can download a compare photo into the device photos, but then have to upload it back in to the client gallery. Have a button allowing it to save directly to the client gallery. Saving some images interferes with HIPPA for medical services.

    1 vote

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  10. 1 vote

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  11. We don't give out loyalty points for services (just product purchase) so there should be a setting that prevents them from being able to use them on services.

    2 votes

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  12. On the Sales > Order > Purchase detail page, include a sidebar callout for the appointment date. This information is already attached through the hyperlink, but would like to see this without an additional dialog box. Allowing to filter by date on the Sales > Orders page would be an added bonus.

    Sometimes appointments are closed out at a later date for various reasons, and this would be helpful when having to investigate issues where this is the case.

    1 vote

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  13. We allow patients to split 100 units of botox they "bank." Please allow for product units to be transferred between clients. thank you

    2 votes

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  14. Currently new patients are encouraged to schedule a NP visit when they are a new patient as a good faith exam. Many miss this step and do not complete this prior to their visit since they have to go into a different location and book the visit in a completely separate transaction within the booking flow due to there being a separate exam location.

    2 votes

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  15. Need to be able to check out for services without booking the service

    2 votes

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  16. create a feature that offers staff to request time off on their schedule. Other staff can 'pick it up' and it automatically adjusts!

    2 votes

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  17. Remove the gift card limit. Allow the practice to set their own amount. Thank you!

    1 vote

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  18. Would like to have two factor authentication available via SMS and email

    1 vote

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  19. I have a client wanting to purchase a $1500 GC and had to break it up into 3 transactions. Super annoying

    1 vote

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  20. Currently, if a memberships terms change in settings, this only goes into effect for new enrollments going forward. Existing members do not see any change, and their existing agreement is still active. If they should be agreeing to the new terms, the existing membership must be cancelled and then resold. This is not scalable, so it would be helpful to indicate that everyone associated with a membership must agree to the updated terms.

    1 vote

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