7195 results found
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Link walk-in client data
When walk-in clients check in on the iPad, it should automatically pull their info if they've been to the salon before. It shouldn't make them enter in their email or name every single time they walk in. We should also be able to determine what data we want from the customer. Maybe email isn't something we want.
1 vote -
1 vote
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Do not include tech Names in reminder emails/text for “Anyone” bookings
When a client selects “Anyone” instead of a specific technician, it means they agree to be seen by any available technician as part of our rotation system. In this case, technician names should not appear in reminder texts or emails. Including a technician’s name can create the expectation that the client will be seen by that specific technician, which can disrupt rotation fairness and scheduling flow.
1 vote -
Add client's last visit to the overview tab in the client profile pop up.
Have a new line named "Client Last Visit" between "Scheduled Appointments" and "Scheduling Alert".
1 vote -
Daily option for time block
On the time block you can repeat it but there is not an option for daily
3 votes -
Treatment Recall Alerts / Smart Follow-Up Reminders
A configurable system that automatically flags and notifies:
Staff when a patient is due for a specific treatment
Patients with an optional prompt to schedule or call2 votes -
Check out and redeem a package in the same order
A patient will sometimes buy a package and want to use the first item of the package the same day they buy it. currently, you have to do 2 individual orders to complete it. this makes it much more complex and takes extra time at checkout and can be confusing in the patient summary.
3 votes -
Create a report for cancellations and no shows
it'd be useful to be able to create a report or summary that shows the number of canceled appointments for a specific window of time, i.e. the number of no-show's for the month, late cancellations, etc.
right now, you can only look one day at a time through the cancellations button on the front desk view.
3 votes -
Patient Print out for the day of visit
when patients arrive it will be nice to have all there information and previous visits and notes from last visit . A simple print out for each patient with this basic information and what there here for the day of.
2 votes -
Hours booked and future hours sold
We need a report where I can do future forecasting to know how many hours my staff is scheduled and out of those hours how many booked hours are scheduled with appointments. This helps us build their productivity/utilization.
2 votes -
New Payment processing System
The payment processing is clunky and doesn’t allow the mobility of on the fly check outs. I had a pt complain today that our set up with a seperate monitor is the most risky for fraud. Having a true compact processor (like stripe or godaddy has) and ability to swipe on the phone would be much more streamlined.
1 vote -
ByPassing booking/deposits for clients who have vouchers/packages
For current clients who currently have vouchers and packages, they should be able to bypass the booking fee online for their treatment rather than being charged for the deposit, as they already have the voucher to use.
1 vote -
Connect with Faire for easy inventory additions
It would be great to be able to upload inventory from faire. They have connection with Shopify, clover and square.
1 vote -
"clipboard" to easily reschedule appointments
If there could be an option added to move appointments to a "clipboard' to easily reschedule the appointments. We were using booker before and that feature made it so easy so appointments that needed to be rescheduled wouldn't forget to be cancelled and you didn't have to create a whole new appointment.
1 vote -
Internal way of grouping appointments
Right now there is not a way to group appointments when they are booked internally. When clients schedule online and are having people join them that appears but if the appointment is scheduled internally there is no way to group them.
3 votes -
Repeat Lunches
I like the way you can set up schedules for team in boulevard but something that could make it better would be to have a lunch section in the scheduler. Right now having to set up to repeat is not very efficient.
1 vote -
Mobile app schedule for receptionist
Have a way on mobile app for team, who isn't service provider, to be able to look at their schedule. We have receptionist and were using a third party for them to clock in/out and post schedules. Since joining boulevard we are trying to centralize everything. With the receptionist team we are always making changes to schedule and it would be convinent for them to be able to access their schedule via the mobile app. As of right now you can only see schedules if you log in on the desktop.
3 votes -
Loyalty Points visible to clients
Would love if clients could view how many loyalty points are in their account through the client portal, to encourage them to come back in and use them. Also a brief description of how many points are earned on products vs services.
4 votes -
Valid credit card for all clients when scheduling
We have had several clients schedule without a valid credit card on file and they no show. I just recently found out that if the client already has their name and info in BLVD from another spa that they are not required to input info. This is big issue since we have had 5 clients no show with no way to charge them.
3 votes -
notification sound for new text
`notification sound for new text message to alert the staff/receptionist and be able to answer text in a timely manner.
2 votes
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