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Welcome! We're excited to hear how we can help elevate your business. When sharing your feedback, paint us a picture of the challenge you're facing and how solving it would impact your day-to-day operations. The more context you give us, the better we can craft solutions that truly work for your unique needs. Together, we're building the future of self-care business management.
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7576 results found

  1. I would like the client name to automatically appear on the forms and charts- I often have to toggle out to remember spelling when I am inside of my forms/charts

    1 vote

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    0 comments  ·  Forms & Charts  ·  Admin →
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  2. I like to give my clients $10 off if they leave us a five star rating on Google, but I cannot rely this to them in the ratings text message that is sent out

    1 vote

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  3. Add cancellation and no-show rate to reports

    1 vote

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  4. There's a message now when you buy a gift card warning of fraud and we need to remove it or change the language because it's causing customers to be afraid of buying gift cards online

    2 votes

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  5. Make it easier to see patient history, like how many units of botox they has previous appointments or maybe just a way to flip through the old charts instead of having to open and close each one... we need the system to be more user friendly and faster for busy schedules

    1 vote

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  6. It would be beneficial if, when creating a new client profile and selecting ‘Referral Source’ as ‘Another Client,’ the system automatically activates the referral program once the referring client is searched and added. This would mirror how the referral program is triggered when a referral link is used.

    This improvement is important because most referrals happen through word of mouth, and clients typically do not use the referral link. Automating this step would ensure referrals are properly tracked and rewarded without adding extra effort for the client or the team.

    2 votes

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  7. Predict product demand by brand + stylist, suggest reorder timing, and recommend retail pairings per client

    1 vote

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  8. 1 vote

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  9. No Show appointments remain on calendar just maybe turned red? This way it doesnt look like a provider had no one booked. Right now it just is taken off the calendar and negatively effects utilization of schedule .

    1 vote

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  10. For ad tracking, need the ability to add a cookie consent banner or Google Consent Mode on the booking overlay or hosted booking pages.

    1 vote

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  11. We would like the ability to reject using loyalty points on a sale, if another offer is already applied. For example, we have 20% off some old packaging on products, but clients are also able to apply their loyalty points, and then we make no money on the sale. We would like the ability to limit the amount of discounts a client can apply to one sale.

    1 vote

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  12. I would really like for massage clients to be able to add on a sauna or sauna clients to be able to add on a massage. We have a lot of services that can be grouped together but are not performed by the same practitioner. It would be nice to be able to suggest add ons for specific services and allow different providers to perform the add ons

    2 votes

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  13. with AR, there was a way where the office email was sent an email anytime a patient booked, rescheduled or cancelled an appointment so the front office staff/owners can see who is booking with providers, etc. not just sending an email to that provider only. I don't want to constantly search a provider schedule or search patients to find out their booking history.

    1 vote

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  14. In the booking widget, when a client clicks on the calendar to scroll through dates, it should highlight the dates that appointments are available instead of playing a guessing game clicking on the date to see if there is anything available.

    2 votes

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  15. The referral program needs to be updated. Right now, referrals are applied as discounts, which reduces the total service amount and directly impacts stylist earnings. Instead, referrals should be handled as a separate payment type (e.g., “other”) so stylists receive full compensation for their services.

    2 votes

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  16. If someone calls and wants to purchase a membership, we don't have a way to send them a link to complete, or send them the agreement to sign. We have to direct them to the website to do it themselves, and we all know if they have to go out of their way they are less likely to do it on their own. Can we have it to where we can complete it for them after it sends them the agreement to sign so we can make sure it gets done? I hope I explained that right. It sounded right…

    1 vote

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  17. I would recommend an alert that pops up on BLVD dashboard when there is a pending prescription to sign. Or there is an option available through Scriptsure that allows you to set alerts through SMS or email when there is a pending prescription - if we could make this option available through the BLVD integration, that would be excellent!

    1 vote

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  18. We'd like a way to block clients from texting us at our salon. We frequently get spam texts or creepy men and would like a way to prevent these non-clients from cluttering our inbox and taking away time from our actual clients.

    1 vote

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  19. Notifications to provider when they have prescriptions that need approval in the queue

    1 vote

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  20. Multiple client's are asking for the ability to see what their account balances are on the client portal.

    1 vote

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