8137 results found
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Notify clients of affirm and afterpay options when they book an appointment so they can consider spend prior to appointment.
Many patients would like to know of these new payment options so they are able to budget for their treatments. It is a very popular way of paying and I think these new options should be made clearer to them.
1 vote -
If a client purchases a package, the provider should be notified.
An email should be sent to the business email. The client should also be prompted to book an appointment using the purchased package.
1 vote -
New Reporting - download name should include more details
The downloads for the new reporting do not include date ranges (I always wanted this or beta reports and never got it, but summaries did include it and it was SO useful)
They should also include the name of the custom view if it is different than the current report, some of my views end up very different than the default report and the default name isn't helpful in identifying them once they are downloaded.
1 vote -
New reporting - Downloads don't match current view
The daily Summary report (and presumably others) don't download following the date grouping rules. If I choose Group by Date - monthly and then download a csv, I get all dates with no grouping. It should default to download with the date grouping that is shown rather than the default of all dates.
1 vote -
Demographic update - Need preferred name and MRN
Demographic info for clients/patients needs to have area for First, Middle (not req), and Last names. Also a place for a Preferred name.
Patients should also be assigned a record number that can be used as an MRN with other vendors such as my pathologist and LabCorp.
1 vote -
Re: New Daily Log In Requirement - Going to owner's cell number. Can there be multiple numbers listed for this notification?
Notify a chosen few for Log In Morning Verification. As of now, it only goes to the owner/me and I am not always at the spa in the morning. A multiple person notification or at least two would be helpful and much more feasible.
1 vote -
Timeclock in app, not just in browser!
It would be so nice to have the timeclock in and out button in the app, not just while using the app in the browser.
2 votes -
Website chatbot for patients
A website bot for patients to ask questions about services and booking
2 votes -
Adding products to voucher options when creating packages
We ALWAYS include post-care products with our laser and microneedling packages. It would be appreciated if we were able to add these post-care products to the package vouchers to ensure the patients receive them, and also the clinic can properly manage inventory.
1 vote -
shopping cart
Simplicity is key when dealing with the absence of the shopping cart icon. There must be an easier way for customers to access their cart whether logged in or not. a simple cart icon which would open the cart page, like most other sites, is detrimental. If this exists here, I cannot find it. This needs to happen, and soon.
1 vote -
You need a marketplace so clients can FIND us! I know you have emails, texts, automations. But those are already my clients!
You need a marketplace so clients can FIND us! I know you have emails, texts, and automations. But any way you do it those are already my clients! A marketplace connects me to people I'd never know and would never find us! And it puts Boulevard on the map! Look at it like this... right now we're at a lock-in because everything all your users are doing is staying within the walls of their own already existing clients... and a marketplace opened the doors to the world!
1 vote -
Allow more than one confirmation/reminder appointment message.
Currently there is only one appointment confirmation/reminder message that can be sent. It is not specific. I would like to be able to customize for different types of appointments. I would also like for the message to say what service is schedule and with what provider.
1 vote -
Hate new update on mobile app
Our team HATES that Boulevard removed the ability to directly send a text message to the client from the mobile app. Now, when you hit the 'message' symbol, it opens up the automated chat box within Boulevard instead of directly being able to send the client a direct text message from our own personal phones. The old way allowed us to convert the client into a new contact in our phone but now, there's no way to do this. It has created a lot more work and we are absolutely sickened that this changed.
2 votes -
Add notification settings for business texts in the app
seeing texts in the app is amazing!
I would like to have the option to turn on notifications for texts within the app. This would help me catch important conversations when I am away from the computer without having to log in and look for them.
Bonus points if there are schedule options for the notifications, but I can manage them with do not disturb options if not!
2 votes -
Add a filter for "cash Expenses" and "Cash Deposits" in the new register closeout report
A filter to allow removing $0.00 entries from these columns would allow for summary reports of cash expenses and cash deposits over a time period. As it is you can sort by amount, but then lose the date sorting.
1 vote -
Better format for new Client Waitlist report
The new client Waitlist report is very nice for the ability to filter and sort in new ways.
I would like to see the option to filter by "null" and "not null" for Requested Staff name and Date Removed.
Only being able to pick specific dates or people when there is a "Null" option can make for some weird reports at times.
I am not sure how to put those options in with the standard staff and date pickers, but at least the Date removed null option is VERY useful in order to get a report of people who are…
1 vote -
Data Import: Inventory
Ability to upload a sheet or photo of inventory counts, which will automatically update inventory, without the need to use purchase orders or manual adjustments.
3 votes -
intake forms
Force clients to fill out their intake form(s) as part of the appointment process.
In Vagaro, if a client doesn't have an intake form in the system the are forced to fill one out before they can complete the booking process.
I have a line in every message about filling out the intake form with a link, but we still have people who don't fill them out prior to their appointment
1 vote -
Need ability to see pricing and duration when booking via web, staff facing
Booking takes longer because price and duration aren’t visible in the web calendar service list, there are several extra steps that are needed to confirm pricing with a client that may be trying to book over the phone. Wastes a lot of time.
1 vote -
Require deposit in store
Be able to require deposits for services that are scheduled in store
1 vote
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