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Welcome! We're excited to hear how we can help elevate your business. When sharing your feedback, paint us a picture of the challenge you're facing and how solving it would impact your day-to-day operations. The more context you give us, the better we can craft solutions that truly work for your unique needs. Together, we're building the future of self-care business management.
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8138 results found

  1. Be able to require deposits for services that are scheduled in store

    1 vote

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  2. have a backbar section completely separate from retail. where we can scan the backbar products out of inventory and then it will update what we have in stock for backbar

    1 vote

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  3. When creating a new product in the Product Builder, the field for 'Brand' should not be a text field, it should be a list and offer the ability to add a new brand, if needed. This would help cut down on naming discrepancies and help keep data for products cleaner.

    2 votes

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  4. When creating a new product using the Product Builder, the lists of Suppliers and Product Categories should be in alphabetical order.

    2 votes

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  5. Currently when you duplicate a chart to make a new one there is only a publish button. I want to save a draft that I'm still working on without publishing it.

    2 votes

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  6. It would be nice to pull up an upcoming client and assign them forms. Also to be able to prompt them to fill out the forms by (ReSend) Forms.

    1 vote

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  7. When adding a new product from the location menu the flow is:
    Click new product
    Add some details
    Save changes
    Close the edit window
    Search for new product
    Click on product
    Click "Edit Business settings"
    Then edit business settings.

    The old method cut out like 4 of those steps by allowing you to edit the business settings as soon as you added the name in the location menu. There is just way too much clicking involved in this flow.

    I understand that adding from the business menu works faster and takes care of some (But not all!) of the location…

    1 vote

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  8. Feature Request: Automatically add/remove clients from a Marketing Audience when a specific tag is applied or removed from their account.

    Use Case: It would be extremely helpful if Boulevard could automatically updated a Marketing Audience based on client tags.

    For example, if we tag a client "VIP", "Hydrafacial", or "Male HRT", Boulevard could automatically add that client to the corresponding marketing audience. If the tag is removed, the client would automatically be removed from that audience as well.

    Why this would be valuable: Currently, tags are a great way to organize and identify clients, but there doesn't appear to be…

    3 votes

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  9. When adding a new service, there should be a way to add a price range, not just a single price. Not all patients get the same treatment; i.e., facial filler can range depending on the number of syringes used.

    2 votes

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    0 comments  ·  Other  ·  Admin →
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  10. Please include appointment date on the "appointment ticket" print out for easy references.

    2 votes

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  11. Please include appointment date on the "appointment ticket" print out for easy references.

    1 vote

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  12. It would be awesome to see a patient's headshot/profile photo in the Overview section of their Client Profile for easy recognition by our team members at check-in and by providers during appointments.

    4 votes

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  13. The ability to remove the gray scale over the banner image on online booking.

    1 vote

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  14. I should not have to perform two factor authentication multiple times per day on the same device if I had multiple tabs open. Please have a remember this device checkbox. I have my log out time set to maximum but I'm still being signed out and asked to sign in with 2FA more then once.

    2 votes

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  15. I would love to see Boulevard add more control over how new patients are able to book online.

    Currently, a brand-new patient can book almost any service we offer without first being evaluated or having a consultation. For a medical spa, this can create workflow and clinical issues because many treatments require us to review medical history, contraindications, treatment goals, candidacy, and expectations before the actual procedure is scheduled.

    Ideally, Boulevard would offer one or both of the following options:

    New Patient Booking Restrictions
    Allow businesses to designate certain services as unavailable to new patients until they have completed a…

    4 votes

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  16. My stylists want to be able to cross reference their paychecks. They want to see what their commission is after business charges and commission overrides are. The only way that is possible now is by giving them access to commission reports, which is not ethical to give them access to other stylists numbers.

    1 vote

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    0 comments  ·  Reporting  ·  Admin →
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  17. This would be a report to show the text messages sent and received by a business, for all locations, including timestamps, content of messages, and client name.

    1 vote

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  18. The old summaries would keep a date range (last month, 2 week pay period, etc..) as your selected date until you chose a new date range, no matter what summaries you looked at.

    I wanted that feature for the reports, but it never made it.

    Now the new reporting looks to be going either back to the old method, or it may even be keeping the range from the last time you used the report.

    The more useful (at least for me) is to keep the date range I manually select and keep that for my entire reporting session, or…

    1 vote

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    0 comments  ·  Reporting  ·  Admin →
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  19. Hi! I wanted to submit a request regarding the recent messaging update.

    Before the update, stylists and assistants could go directly into a client’s profile and click the messaging icon to text that client from their personal phone. This allowed them to communicate with their own clients without having access to the salon’s general front desk messaging inbox.

    With the new update, that messaging icon is gone and there is now only a call option. The only way for staff to send messages through the Professional App is to give them Messages: View & Send access, which also gives them…

    2 votes

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  20. Please alphabetize consent forms! It would make it so much easier when we need to update one to not have to look for it over and over.

    Thank you so much!

    2 votes

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