140 results found
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Ability to turn tip setting off for specific services
Since we provide aesthetic services and medical spa services. It would be helpful to turn off tip settings for specific services that it is not customary to tip on. For example laser hair removal or botox services. Having the check out screen bypass the tip setting for certain service would be help. A selection option on the service settings that says. "Turn off tipping for this services" would be helpful.
263 votes -
Reviews
I checked myself out and I was NOT promoted to also leave a review on Google. The boulevard ratings NEED to sync with Google / yelp reviews. Surely there is a code. We have had sooooo many great ratings on boulevard, but none of them are leaving Google reviews
68 votes -
Two Step Verification
Making two-step verification mandatory to view payment processing information is quite possibly the worst idea you have had. I turned it on and all of my staff then required to get a texted code to my cell phone! While I was traveling, thus having my entire staff locked out of the system and clients sitting and waiting. I just switched to this system from another b/c of terrible ideas such as this.
6 votes -
Calendar Block Enhancements
The ability to easily drag blocked time up or down on the calendar, along with color-coding blocked time, would greatly improve scheduling clarity and daily workflow management.
25 votes -
Search button for services
Our office provides a lot of services, and we get a lot of calls for pricing. It's difficult to retrieve pricing from the master list of services because there is no search function.
39 votes -
link for card on file collection like MangoMint
it would be great to be able to send a secure link for clients to add their card of file the way mangomint does.
17 votes -
10 votes
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A communication platform for staff internally
We would love a slack type work platform for communicating internal tasks to the team.
13 votes -
Can Boulvard enable a push from Ratings to Google Business Profile???
Can Boulevard enable a pathway for businesses to push their Ratings onto their Google Business profile? It helps BLVD but not our business when they're housed in the Dashboard but not visible to incoming clients.
3 votes -
NEED a Custom support phone number! The help chat is so frustrating, takes way too long and is not enough support
For what we pay as Boulevard members I believe we deserve to have better custom support. The help chat feels like a joke with ridiculous wait times recently have been over an hour, last chat was close to 3 hours. I feel like there should be a way to schedule a call with tech support when we have something we need help on. I understand you guys thrive on "good tech" but you need a human element. We are all in Customer facing businesses and to be able to talk to a live person is invaluable!!!
24 votes -
Fix two factor authentication and allow biometric sign in on mobile
I should not have to perform two factor authentication multiple times per day on the same device if I had multiple tabs open. Please have a remember this device checkbox. I have my log out time set to maximum but I'm still being signed out and asked to sign in with 2FA more then once.
4 votes -
Stay logged in!
I see there was a recent update that logs everyone out each day. I really wish this was optional, as it just causes one more unnecessary step each day.
2 votes -
Have more colors for service providers
More colors for service providers. There are only 13 colors available and we have more providers then that. So we have to repeat the color and it's very confusing when you look at the schedule. Thank you
8 votes -
Offer codes for specific stylists
Ability to limit offer codes by stylist.
11 votes -
commssion levels that are buildable to meet salons diffirent sturcture. Our salon needs commission tiers with Layerd Tier s
Our salon needs commission tiers with a layered structure, e.g., $1-2500 = 40% of that amount. Then, the amount between 2500-3500 could receive 45%, and 3500-5000 = 50%, and so on. This should also include an hourly and commission option to fulfill state minimum wage requirements that can be reflected in the commission totals. (minimum hourly rate; or rate desired would work randomly with the commission totals showing that the hourly totals could be nullified by commission amounts if desired.)
6 votes -
Klarna/Affirm
Please make the Klarna/Affirm a business option. We will NEVER offer it and should be able to turn it off in our system.
3 votes -
Extend Session Log Out Window Options
While I appreciate the platform's focus on security, I would like to suggest adjusting the session logout cadence. Extending it to a longer window (e.g., weekly or every 30 days) or allowing account administrators to configure it directly would be much more effective. Daily desktop logouts are redundant since our devices are already secured with passwords and biometrics (FaceID, TouchID).
Requiring daily logins creates a single point of failure; if 2FA goes down, we risk losing access to our schedule, patient communications, and payment processing.
Please reconsider these protocols and consider allowing account admins to set their preferred security levels.
2 votes -
4 votes
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Scribe and Treatment plan creator for Providers and Staff for all Consults
I have my Staff create plans for all of our clients after a consult. From a Med spa perspective it would be nice if they could have a scribe take notes and then convert them into a 3, 6, 9, 12 month skin care plan, Health plan,
2 votes -
Multiple consumables tied to a service that appear as a single, clean service on the client receipt.
Would like a way to offer a service that's comprised of multiple consumables trackable for inventory (ie. Microneedling service + topical exosomes with associated microneedling cartridge and exosome dose) - presented as a single, clean service to the client without showing the client the internal consumables on the receipt. Having a top-level service with associated add-on services configured with product usage allow for proper inventory decrementing, but would like to hide the internal consumables from client view.
6 votes
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