60 results found
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Search button for services
Our office provides a lot of services, and we get a lot of calls for pricing. It's difficult to retrieve pricing from the master list of services because there is no search function.
9 votes -
Bulk Holiday Closure for Location Scheduling
We’d like the ability to block off an entire location’s availability for a specific date (or range of dates) — such as for holidays, weather closures, or staff events — without having to manually update each staff member’s schedule one by one. This would streamline scheduling for large teams and ensure consistency across the calendar and client-facing booking tools.
10 votes -
Streamline a way to block off all service providers for Holidays.
Set holiday closure schedule that reoccurs every year without manually re-entering.
9 votes -
Copy staff schedules
Add functionality to edit staff schedules in bulk. i.e. copy one staff member schedule to another, adjust multiple staff member schedules at one time, etc
10 votes -
A quick access customer service phone number that leads to a person
A quick access customer service phone number that leads to a person, an actual human.
4 votes -
Service Dropbox
Service option near calendar. Makes it easier to retrieve the price list for a quick quote. Doesnt have to be where we edit. Just a service menu dropbox.
8 votes -
Payment methods and memberships
The cards that are store in the payment methods should also be an option to use in the membership payment options. If a client changes the card on file and deletes the old card, the membership still charges that card that was deleted from the payment section. When I added the clients new card to the membership payment it also shows up in the payment section as an option to charge. It should go both ways whatever cards in the payment methods should able to be selected without having to retrieve the card number from the client again. I see…
8 votes -
Reviews
I checked myself out and I was NOT promoted to also leave a review on Google. The boulevard ratings NEED to sync with Google / yelp reviews. Surely there is a code. We have had sooooo many great ratings on boulevard, but none of them are leaving Google reviews
4 votes -
NEED a Custom support phone number! The help chat is so frustrating, takes way too long and is not enough support
For what we pay as Boulevard members I believe we deserve to have better custom support. The help chat feels like a joke with ridiculous wait times recently have been over an hour, last chat was close to 3 hours. I feel like there should be a way to schedule a call with tech support when we have something we need help on. I understand you guys thrive on "good tech" but you need a human element. We are all in Customer facing businesses and to be able to talk to a live person is invaluable!!!
4 votes -
Task list or messaging between staff members
When staff members need to communicate about clients via EMR. Or as task list for staff, for example doctor needs to message nurse about following up with a client in 2 weeks. The doctor puts that task in the EMR, and then in 2 weeks, that task pops up for the nurse to do.
4 votes -
search option in the service screen so you dont have to scroll to see a specific seervice
search option in the service screen so you dont have to scroll to see a specific service
5 votes -
Asking for the ability to print service and other descriptions from Boulevard
Asking for the ability to print service and other descriptions from Boulevard
4 votes -
Ability to add multiple shifts to a single business day for a staff member
Rather than adding time blocks to separate the times a staff member is on-shift, it would be helpful to be able to add multiple shifts for a staff member on a given day.
4 votes -
Practice Management
I am seeing way too much standardization on the business operational backend. We are paying for this service, not the other way around, therefore we deserve to have more options for unique customizations on behalf of our practice that allows us to genuinely express how we will manage them as they move forward with us. Boulevard is NOT a unique experience and actually making it harder for our business to operate
2 votes -
Permission: Products
Separate permission settings so that certain staff can create products, but not edit, and deactivate them.
We want to ensure that our team members cannot change product information (like sell price) or deactivate them at the location, but still have the capacity to support our general inventory processes.3 votes -
Have Owners and Admins get notifications for all booking related activity.
All booking-related notifications are delivered to owners and administrators to ensure seamless business operations
5 votes -
5 votes
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make shift objectives/todos somewhere where the employee will see it before they clock in or out
make shift objectives/todos somewhere where the employee will see it before they clock in or out
5 votes -
allow users to change their shift hours from the mobile app
tap the icon or employee name and the option should come up to add a block or change shift hours.
5 votes -
Permission: Offers and Phrases
Need to let my front desk/patient coordinator staff edit phrases they frequently use, and would also like them to have access to offers and discounts since they are the ones checking people out. Currently can only access this as a business manager.
1 vote
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