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Welcome! We're excited to hear how we can help elevate your business. When sharing your feedback, paint us a picture of the challenge you're facing and how solving it would impact your day-to-day operations. The more context you give us, the better we can craft solutions that truly work for your unique needs. Together, we're building the future of self-care business management.
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132 results found

  1. Since we provide aesthetic services and medical spa services. It would be helpful to turn off tip settings for specific services that it is not customary to tip on. For example laser hair removal or botox services. Having the check out screen bypass the tip setting for certain service would be help. A selection option on the service settings that says. "Turn off tipping for this services" would be helpful.

    249 votes

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  2. I checked myself out and I was NOT promoted to also leave a review on Google. The boulevard ratings NEED to sync with Google / yelp reviews. Surely there is a code. We have had sooooo many great ratings on boulevard, but none of them are leaving Google reviews

    65 votes

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  3. Making two-step verification mandatory to view payment processing information is quite possibly the worst idea you have had. I turned it on and all of my staff then required to get a texted code to my cell phone! While I was traveling, thus having my entire staff locked out of the system and clients sitting and waiting. I just switched to this system from another b/c of terrible ideas such as this.

    6 votes

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  4. The ability to easily drag blocked time up or down on the calendar, along with color-coding blocked time, would greatly improve scheduling clarity and daily workflow management.

    22 votes

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  5. it would be great to be able to send a secure link for clients to add their card of file the way mangomint does.

    17 votes

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  6. Our office provides a lot of services, and we get a lot of calls for pricing. It's difficult to retrieve pricing from the master list of services because there is no search function.

    38 votes

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  7. 10 votes

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  8. We would love a slack type work platform for communicating internal tasks to the team.

    13 votes

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  9. For what we pay as Boulevard members I believe we deserve to have better custom support. The help chat feels like a joke with ridiculous wait times recently have been over an hour, last chat was close to 3 hours. I feel like there should be a way to schedule a call with tech support when we have something we need help on. I understand you guys thrive on "good tech" but you need a human element. We are all in Customer facing businesses and to be able to talk to a live person is invaluable!!!

    21 votes

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  10. Ability to limit offer codes by stylist.

    11 votes

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  11. More colors for service providers. There are only 13 colors available and we have more providers then that. So we have to repeat the color and it's very confusing when you look at the schedule. Thank you

    7 votes

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  12. Please make the Klarna/Affirm a business option. We will NEVER offer it and should be able to turn it off in our system.

    3 votes

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  13. Our salon needs commission tiers with a layered structure, e.g., $1-2500 = 40% of that amount. Then, the amount between 2500-3500 could receive 45%, and 3500-5000 = 50%, and so on. This should also include an hourly and commission option to fulfill state minimum wage requirements that can be reflected in the commission totals. (minimum hourly rate; or rate desired would work randomly with the commission totals showing that the hourly totals could be nullified by commission amounts if desired.)

    5 votes

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  14. I should not have to perform two factor authentication multiple times per day on the same device if I had multiple tabs open. Please have a remember this device checkbox. I have my log out time set to maximum but I'm still being signed out and asked to sign in with 2FA more then once.

    2 votes

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  15. Would like a way to offer a service that's comprised of multiple consumables trackable for inventory (ie. Microneedling service + topical exosomes with associated microneedling cartridge and exosome dose) - presented as a single, clean service to the client without showing the client the internal consumables on the receipt.  Having a top-level service with associated add-on services configured with product usage allow for proper inventory decrementing, but would like to hide the internal consumables from client view.

    5 votes

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  16. This would be a QR code for clocking in and out. This QR code would only be present in the salon and would ensure staff members are at the location to clock in/out.

    2 votes

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  17. 3 votes

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  18. More granular permissions with permission groups. For example, allowing staff members to be able to edit products (barcodes) without giving full access to the gear icon.

    8 votes

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  19. It would be great if the professional app had a way to limit the parameters on using the timeclock if they are too far away from the business

    2 votes

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  20. An automated email from the building system would provide options for information, including daily totals and summaries. These options may include retail staff numbers or selections to be checked, as well as a synopsis of the total day, week, month, or year.

    5 votes

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