8467 results found
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new reporting platform
The new reporting platform is horrible. Please keep the old reporting system. It is much more user friendly, detailed and streamline.
2 votes -
referral
its on the confirmation text but you have to scroll all the way to the bottom and my clients dont even know it is there.
1 vote -
make a spot where front desk can add notes that are only seen by receptionists and not stylists
appointments notes now can be seen by both provider and front desk but a new spot where the provider may not see any notes that are strictly for the front desk would be very helpful!
1 vote -
change status of forms
Ability to change status of Forms & Charts, especially from "Completed without review" to "Completed with review" when signed off under the wrong status.
1 vote -
purchase order
Voiding a purchase order should adjust the inventory.
1 vote -
Option to toggle 'accepting new clients' on or off. Giving management the option to turn off new client booking for select service providers
This would give me (salon owner) the option to turn off new client bookings on select service providers. This would help me build new service provider's books, while keeping established service provider's books open to their regular clients.
4 votes -
Clients deleting card on file to avoid late fee
That there has to be a card on file at all times... we are recently coming across many people who book an appointment and will avoid the late cancellation fee by removing their cards on file so we have nothing to charge
2 votes -
location providers
Merge provider activity for multiple locations instead of separating all reports and transactions
1 vote -
Add a "merge client" button/pop-up to the "+1" next to client names in messages who have multiple profiles with the same number
It can be cumbersome to merge clients through the client tab, if a client has multiple profiles with the same phone number, it would be convenient to be able to hit the "+1" next to their name in messages and have an option to be brought to the merge client page with client profiles already plugged in.
2 votes -
Location Gating / Location Flexibility
Ability to control business settings at the location level, including cancellation policies, booking lead time, gratuity settings, offset, and offers without impacting other locations or business-wide default settings.
1 vote -
Ability to create and manage location-specific catalogs
Businesses with multiple locations and franchisees can have different services, products, memberships, and packages. This means they need the flexibility to add, edit, and customize which items belong in each location's catalog. In order for their locations to move swiftly and manage their own offerings, they need the ability to add, edit, and remove items for their own location without impacting others.
1 vote -
An identifying patient photo next to their name
An identifying patient photo next to their name so front desk staff can recognize them immediately to greet them by name - very important for customer service!
2 votes -
loyalty report
Ability to customize report to add a column for total current loyalty points to Client Loyalty Activity report.
1 vote -
Assign a Treatment Room resource to providers
Currently, you can make a treatment room a resource, but it would be very useful if when optimizing my spas schedule I could assign 2-3 providers to one treatment room. That way we can monitor how utilized the treatment room is. Helping us to better fill and organize our books.
1 vote -
ability to rotate images in gallery
Feature Request: Ability to Rotate Photos in the Client Gallery
It would be very helpful to have the ability to rotate photos directly within a client’s photo gallery in Boulevard.
Sometimes before-and-after or treatment photos upload sideways or in the wrong orientation. Currently, there isn’t an easy way to correct the orientation within Boulevard, which makes reviewing and comparing client photos more difficult.
Adding a simple Rotate Left / Rotate Right option when viewing or editing a photo would make the gallery much more user-friendly, especially for practices that regularly use photos to document treatment progress.
Thank you for considering…
1 vote -
fix drawer closing after it is closed
We have recently started Boulevard, and as our receptionists are learning, there are times when they make mistakes when closing the drawer. Once they complete the drawer closing, as a manager, I can not edit it to make it correct. At the end of the month, when I report to accountants, my totals are off due to this. Can an option be made for staff categories to edit the drawer closing?
2 votes -
Can you please consider adding a date to the commission reporting when the data is extracted to Excel, please and thank you.
Can you please consider adding a date to the commission reporting when the data is extracted to Excel please and thank you.
1 vote -
"Add to calendar" is an option in the first email for iPhone users.
Clients have reported that they do not have the immediate pop-up in their email confirmation to add their appointment to their digital calendar. This has been particularly prevalent in iPhone users. When the appointment does not immediately transfer to their calendar, clients are more susceptible to forgetting or not marking down their appointment information.
3 votes -
Remove the Gift Card Scam Awareness message
The new Gift Card Scam Awareness message is hurting customer trust and reducing gift card sales. The placement and wording make it seem like there is something unsafe about purchasing from our business.
The wording says gift cards "cannot be used for payments," while our gift cards are literally purchased to be used as payment for services.
Not cool.
5 votes -
Max wait time applicable to same provider
Currently, we can set up a max wait time for clients if we allow an extra gap between services.
For example, if a client want to book back to back services at 1:00pm and 1:30pm but we allow a 30 min wait time, online booking can show availability at 1pm even if the second service doesn't start until 2pm.However, this currently only applies if the client is seeing two different providers for each service. It should be allowed if the client is seeing the same provider.
1 vote
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