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Welcome! We're excited to hear how we can help elevate your business. When sharing your feedback, paint us a picture of the challenge you're facing and how solving it would impact your day-to-day operations. The more context you give us, the better we can craft solutions that truly work for your unique needs. Together, we're building the future of self-care business management.

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7136 results found

  1. 1 vote

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    0 comments  ·  Other  ·  Admin →
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  2. Hi there -
    Discussed yesterday on 11/5/25 - that our practice does not have a the Client Visit Frequency Report Available in our Reporting. We also need to be able to filter clients through tags added to their Client Profile (NOT the appointment itself) to be able to track different plans of care needed for that type of patient.

    For example, when a patient has a tag that states "Rehab", we need a report that will generate for that type of patient only (but can filter through multiple tags) and show how many visits per week they are coming in,…

    1 vote

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  3. 1 vote

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  4. I would love if my clients could schedule directly from the client portal. I think this would make the client portal experience better.

    2 votes

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  5. Would like to set branding for marketing emails - i.e. default fonts and colors. Each time we send market blasts we spend so much time changing the font of every box, every button, etc.

    3 votes

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  6. our former booking platform had an Express Booking option. New client would call in, we would get their name and number and book the service with service provider and then while still on the phone we selected "Express book" we would say "did you see that text come through?" OK perfect. Just finish filling that out in the next 10 min and your booking will be confirmed and all set. It is time sensitive so make sure you fill it out completely as soon as we get off the phone. They input the rest (Email cc, correct spelling of their…

    5 votes

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  7. 1 vote

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    0 comments  ·  Forms & Charts  ·  Admin →
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  8. 1 vote

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    0 comments  ·  Forms & Charts  ·  Admin →
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  9. To have a push notification or text sent sent to service providers when another provider books an appointment through the app.

    3 votes

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  10. PLEASE change packages so that you do not have to add an additional incentive as in a perk or voucher to the already discounted package! You can not SAVE a created package unless you add a perk or voucher. Please address ASAP and thank you!

    1 vote

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  11. To have a notification sent to the business when retail products are sold via the booking overlay. So that the staff can prepare the item sold.

    3 votes

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  12. Please allow businesses to personalize their own appointment confirmation emails to include any information that needs to be added for the most successful outcome that is unique to their practice needs.

    2 votes

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  13. Please allow businesses to personalize their own appointment confirmation emails to include any information that needs to be added for the most successful outcome that is unique to their practice needs.

    2 votes

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  14. Would like to be able to sell something to patients outside of an appointment. Can you somehow disconnect the idea that all forms, invoices, etc must be connected to an appointment? It would be more beneficial and business friendly if we were allowed to truly function in the capacity any back office would. Not all services or items that need to be completed are always in relation to an appointment when it comes to primary care which is the way the majority of weight management operates.

    1 vote

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  15. I currently operate with the idea that I am able to send forms to patients independent of appointments such as is the case with month to month follow up for telehealth weight management. I want to be able to send a patient a follow up form through their portal so that they can complete for review and is automatically tied to their chart. I was able to do this with my previous EHR which is a game changer for our practice. We do not have access to forms in any other capacity and so I am currently utilizing google forms…

    3 votes

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  16. Allow clients to pay for appointments through their client portal.

    2 votes

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  17. We need to be able to go in and understand which days will be posted in the future and which ones have already posted in to business account.

    3 votes

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    0 comments  ·  Reporting  ·  Admin →
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  18. Ability to edit a closed invoice.

    3 votes

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  19. We need a way to see if patient charts have been closed. First a quick “lock open or closed” on the front desk page to see if charts are open/closed as well as a report showing open charts. This is super important for proper chart compliance.

    1 vote

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    0 comments  ·  Forms & Charts  ·  Admin →
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  20. Account credits are not currently assigned a location when they are created. This can make location-level liability reporting of the account credits difficult. Having the location where the account credit was created would be helpful for reporting.

    2 votes

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