7208 results found
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Improve client forms formatting on mobile phones, difficult for clients to complete
Currently the Client forms are difficult to complete on their phones. We have received feedback from several clients that it is hard to see and also to select drop down options.
2 votes -
"At Check-In with Duo" option for Forms should Restrict the form until check in
Within Form settings the option for "At Check -In with Duo" should restrict that Form from populating before the client checks in. We have a specific Form that we want the client to only fill out at the appointment and not before the appointment. If the client accesses their client portal to complete outstanding Forms, they can see, access, and complete all available Forms.
2 votes -
No phone number for check in
We have several clients whose minor children come in for appointments, and we need a way to check them in without using a phone number. We're currently using their parent's number, but then the parent's appointment reminders get confused
2 votes -
Automated Dynamic Pricing Rules for Peak & Off-Peak Demand
Boulevard currently does not offer a native dynamic pricing feature that allows services to automatically adjust based on demand, such as discounting slower days or applying higher pricing during peak times, weekends, or holidays. Introducing variable pricing rules based on day, time, or date range would allow salons to manage demand more strategically without duplicating services or relying on manual add-ons and policy text to explain price differences.
Dynamic pricing would help salons incentivize bookings during low-demand periods while accurately valuing high-demand time slots, improving schedule utilization, revenue consistency, and pricing transparency for clients at checkout. This capability would reduce…
2 votes -
Enhanced Booking Interface Customization & Visual Branding Controls
We would love to see expanded customization options within Boulevard’s booking interface to better support brand-forward salons. The ability to apply custom brand colors throughout the booking flow—such as buttons, accents, and highlights—would help create a more cohesive experience between a salon’s website and its booking platform.
It would also be extremely valuable to allow service example photos within the booking process. Adding 1–3 reference images per service would help clients visually understand what they are booking, reduce incorrect bookings, and create a more intuitive, confidence-building experience—especially for visual services like installs, braids, silk presses, and treatments.
Additionally, a more…
2 votes -
prevent booking a service if the service requires a consult, first
If a particular service requires a consult, first, do not allow booking a service (ie: laser hair removal) if the client has yet to have a consultation (which our practice requires a consultation prior to getting treated.
Or...create a setting which would allow existing clients to receive certain services and book them on-line while preventing new clients from booking certain services on-line (because they might need a consultation, first OR the service may not be the right thing for that client and they would only know this if they had a consultation).
1 vote -
define a staff's services for the day
I have staff who perform certain tasks (laser hair removal vs skin care) on certain days. In order to make the schedule work, I needed to create 2 separate profiles for each of them. You should be able to define their services for the day so that a business only needs 1 profile but clients don't inadvertently book a service on a particular day when the staff is not available.
We operate skin care in a particular room (rooms are not interchangeable based on LHR vs skin care) so it is not enough to know that a staff member will…
2 votes -
offers auto apply to remaining offer
Pls make it so you can auto-apply discounts to the REMAINING appointments, not all of them. No one ever wants to discount already-booked bookings. The goal is always to make more money, not less.
In general, pls fix the offers and make them more usable- not stackable. We cannot even use the auto apply at all because it can be stacked.1 vote -
Privilege toggle to disable calendar sync (prevents PII leakage + strengthens access controls)
Boulevard lets any employee enable Google/iCloud calendar integration in My Settings. Even when a business restricts Boulevard access to a salon’s static IP, the calendar feed exports appointments with client full name + phone number to personal devices off-network—bypassing owner security settings.
Why implement: This is a high-impact, low-effort improvement that reduces privacy/liability risk, supports off-the-clock boundaries, and makes Boulevard easier to sell to security-minded multi-location operators.
Request: Add a Privilege Group toggle to disable external calendar integrations (and revoke existing feeds), or enforce redacted calendar details (first name + last initial / no phone / “Client Appointment”).
1 vote -
commission per service instead of percentage
The ability to input FLAT commission amounts per service, instead of percentages.
2 votes -
Have an alert for the credit balance. Already paid for service.
An alert at check out for service that has already been paid for when booked on line.
1 vote -
gift cards
Gift cards should not have a monetary limit, which is currently set at $500, or a day limit (2 per day). We often have people purchasing gift cards well above the limit which means we have to do several transactions over several days to accommodate them.
2 votes -
Add Unread Message Management Tools to Messages Inbox
Boulevard’s Messages inbox currently lacks essential unread message management features, including:
A global “Mark all as read” option
An Unread filter
The ability to search or sort conversations by unread status
For high-volume practices that batch outbound texts daily, client replies may arrive days or weeks later and become buried deep in the inbox. Staff must manually scroll and open each conversation to locate unread messages, which is inefficient and error-prone.
Impact
This limitation creates operational risk and inefficiency:
Unread client messages can be missed entirely
Response times are delayed
Staff spend unnecessary time managing the inbox instead of supporting…
3 votes -
Autosave Marketing Campaigns While in Edit Mode
Autosave email/text marketing campaigns while you are working on them, or provide a save button to save any changes while in editing mode. In the case the screen refreshes or logs you out - you won't have to start all over again.
1 vote -
I need to be able to pull products for inventory by scanning with sku gun!
We have to search products by name when changing inventory amounts and this takes forever when big orders come in. I should be able to search this with the sku
3 votes -
Cancelling a specific date range of recurring appointments instead of cancelling either all or one.
We should have the ability to cancel a specific date range on recurring appts just like we have the option to choose the specific date range when booking recurring appts.
When a guest takes a leave for a specific amount of time (ex 2 weeks... but they are booked out for the year) we have to either cancel all future appointments or go into each appt manually and remove it. Either way we are doing more work than necessary when this comes up.
2 votes -
Hours scheduled take into account Unavailable Shifts
We are tracking our providers' utilization % of their hours scheduled. Unfortunately when a shift is marked as unavailable (due to a holiday), it does not subtract those hours from their hours scheduled. For example, if i have an employee that normally works 36 hours a week and one day is a holiday, it will still say their hours scheduled is 36 and even if the other four days of the week were fully booked, their utilization % will look like they had a completely empty day. This means holiday weeks/months have to be done manually.
2 votes -
We should get notified of an online sale
For example I did a xmas sale and had no idea I sold the online packages didn't get an email or text to anything. an email should be sent to us notifying of any online sales without manually having to go in there and click it.
3 votes -
Service/dates or day of the week setting
Botox only on Wednesdays or First Friday or ...
Special Event Services only able to be booked for specific date of said event.
Without having to set up seperate resources and schedule them accordingly. When you have a ton of resources already for all of your rooms and specific equipment, having to create resources just for a specific and occasionally used services it's clunky and cubersome1 vote -
Cancellation Charges for specific problem clients only. Not all of our client base.
Cancellation Charges for specific problem clients only. Not all of our client base.
1 vote
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