8467 results found
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Response to auto message in open messages
Can a response to an auto message become an open message so it can be seen immediately rather than checking Closed messages throughout the day?
1 vote -
Client Messaging Management - organize convos, push notifications for new messages
LET US KNOW A CLIENT MESSAGED US! We dont know when a client responds unless we check manually every 30 minutes. Push notifications or some sort of alert is much needed. Relevant conversations get pushed down when text blasts or appointment reminders are sent, we have to dig deep to find messages. Allow us to search by client name to find previous messages that are unread or need updating. The tool is helpful but not being used nearly to the capacity in which we all need
2 votes -
Reporting: Add Service to Appointment %
SERVICE COUNT ÷ APPOINTMENT COUNT
That way we can determine if a service provider/location is providing more than 1 service per ticket. Currently this has to be manually calculated.
1 vote -
Professional App Reporting- Client Request Count
Service Providers should have access to how many clients are their OWN requests. The Professional App Report is very slim.
1 vote -
why do employee not working still appear on their day off?
Would it be possible to not have providers on the schedule on their day off?
2 votes -
2 factor authentication
Instead of using this feature every time we sign in, have it able to set for certain sensitive information areas. For offices with HIPAA it is frustrating to wait on the text code every time.
1 vote -
Link for newsletters
Auto generate a link for newsletter marketing campaigns that we can post on social media and include in texts.
1 vote -
Offer Code and Discount Updates
- One code that can have multiple options.
Example: code SUMMER could apply 20% off a service and 50% off a specific package.
- Ability to exclude certain audiences from discounts or give tiered discounts to different audiences.
Example: 10% Off Packages, 20% Off for Members.
Currently, the system does not allow us to set this up automatically and though we can make a promo available for members only, we cannot exclude members, meaning BLVD takes 20% off package and then another 10% off that same package for members.
- Quantity based discounts that apply automatically.
Examples: Buy 2 products, get 1 50%…
1 vote -
lock patient charts
There should be an option to lock patients charts that require a password to log in for those that have done sensitive procedures.
1 vote -
gfe
A docovia integration for GFE's would be incredibly beneficial to our practice.
1 vote -
1 vote
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1 vote
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Restore the 'Email this report' option in new reporting
The email icon is no longer available after the recent reporting update.
2 votes -
Purchase Orders : Additional Information Fields
Purchase orders need to have additional fields for information & costs of items like TAX, VENDOR SHIPPING, GRATIS, and MISCELLANEOUS ITEMS. Purchase order info needs to be entered so that it matches the actual P.O.
This can get very confusing for managers/accounting when what they are seeing as the "received" total doesn't match the total of what was ordered? Not every spa tracks backbar, nor do we want to enter it all as "Product" but it would be nice to have a place to log it on the purchase order and know that it arrived if we needed to double…
1 vote -
accounting summary
A report that breaks down the monthly activity into debits and credits for input into an accounting program seems to be a basic feature of every other software I have used...the program syncs to Quickbooks online, so it knows what is needed, just create a report that summarizes it for desktop users.
2 votes -
bring back Client Frequency! We need to see returning clients at a quick and easy glance as it was before! Too complicated now!
I check client frequency regularly for a variety of reasons. With the new update client frequency was removed and now I have to get creative with reports to view client frequency and quite frankly I can't figure it out. And it's important info I need at my fingertips!
1 vote -
the submitt button still does not work
the submit button on forms is hidden on a mobile phone and makes it impossible to submit, can you move the button?
1 vote -
New Client verification at checkout
All business owners like to run "New Client Specials". However Boulevard doesnt have an automated way to check their number and email against the database at checkout. We would like to see this feature so that new clients are checked to ensure they arent an existing customer. (yes people could just use a new email or number, but this would help)
1 vote -
Updates to the Birthday field in Client Forms
It would be helpful if forms stopped people from using today's date for the Birthday entry field. I often have people enter today's date on forms when they are asked to enter their birthday. It would be nice if the form could recognize that it's not possible to be born today or even this month and be at an appointment.
1 vote -
staff not needed for resource
Simplifying the resource set up- we run a resource only spa that does not recquire more than one or 2 service providers. It would be easier to use if there was an option to choose that a resource does not require staff. Also the ability to assign a certain number to a resource rather than creating a separate resource for each possible customer.
2 votes
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