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Welcome! We're excited to hear how we can help elevate your business. When sharing your feedback, paint us a picture of the challenge you're facing and how solving it would impact your day-to-day operations. The more context you give us, the better we can craft solutions that truly work for your unique needs. Together, we're building the future of self-care business management.
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8138 results found

  1. Tentatively Block Schedule When Admin is Booking, so Online Clients Cannot Steal the Spot.

    When I am speaking to a client via phone, an online booking client can steal the spot/I have to regroup with client via phone.

    1 vote

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  2. I wish we could grab all the individual appointments in a group, then reschedule them together (rather than going back & forth/one by one).

    3 votes

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  3. Working in Aesthetics and Wellness, D.O.B should be visible in every aspect of Boulevard. We should be able to see D.O.B. when viewing both Calendar and Front Desk tabs. Such a small change would make so much of a difference in accessibility and ease.

    1 vote

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  4. The new business summary report has some wonderful insights! One small change I would like to see in the logic:

    When looking at "[time period] to date" reports, the previous period is based on how many days you are seeing. So a week to date report for today(Friday) is showing 6 days for the week, but the previous period data is showing 6 days prior. So I am comparing Monday to Tuesday, Tuesday to Wednesday, etc... Year to date right now shows data from 212 days prior, which becomes very meaningless.

    The logic for the "previous period" in these cases…

    2 votes

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    0 comments  ·  Reporting  ·  Admin →
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  5. In the past week:

    The Duo checkout window had a visual update and rearranged where things are and how it acts

    Both product editing screens had visual updates and changes to how they operate.

    Neither of these updates were listed in the official changelog (which is really just marketing updates). I have, for years, asked for a true changelog that shows EVERY change to the software. We are paying lots of money and spending hours per day working with this software and we don't get the courtesy of knowing that our workflow is changing or even that it has changed.

    4 votes

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  6. 4 votes

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  7. Currently, APIs can only show initially assigned staff on an appointment. This means that staff swapped at checkout or swapped on an order cannot be seen in our APIs

    1 vote

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  8. This would be the ability to take bulk action on offers codes to remove multiple at a time.

    3 votes

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  9. 2 votes

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    0 comments  ·  Other  ·  Admin →
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  10. I would love to see some changes to the Form builder, specifically refinement of spacing. If you look at what the patient sees there is so much wasted spacing and "weird" spacing. It makes consents for example sometimes be twice as long as they need to be. It would be nice to have more control over each paragraph sizing to allow the final product the patient sees to look more professional, rather than something that looks like it has multiple paragraph breaks, etc.

    4 votes

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  11. There should be a much more streamlined way to setup a new service. As it is now, first you have to create the service in Settings. Then you have to add/edit additional settings in Manage, and then to complicate things further you have to remember to go to Forms/Charts to add the new service to each relevant form and chart. This workflow is not only inefficient but it also allows for error in service setup with the potential for critical pieces to be overlooked. Forms/Charts should be part of each service setup -- where you could just toggle on the…

    4 votes

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  12. It would be helpful to be able to adjust forms for a certain time window before they're locked and cant be edited. that way things can be adjusted or things can be added after the fact in case it's submitted too early, treatment was added, etc. the time window can be set by the admin (3 months, 6 months, etc).

    2 votes

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  13. I have families that come to me, I'm talking, mom, dad, kids. It would be nice to be able to use a package that was purchased by the parent for any family member as long as they have the same email or phone number on file. Or even if I type in the clients name that bought the package, in case they want to gift a facial to someone. This would be great so I can also chart on the right client instead of the one who purchased the package.

    2 votes

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  14. When updating product quantities on the new product page layout the "tab" jumping between fields is much less convenient than the old page layout. If I was in the adjustment column on the old page, entered a number, and hit "tab" it would take me to the adjustment column on the next line. Now it takes me to the updated qty, then the save button for the line, then to the adjustment column on the next line. The old format was much more useful.

    Second item: when updating product inventory the "save" button at the top now closes the entire…

    1 vote

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  15. We need to be able to have clients view when their credits/vouchers expire on their end and possibly if they can receive an email/text 30 days in advance when it is going to expire. We have 6 or 12 month exp periods and that is a LONG time. I think it is also inconvenient to have the client put it in their calendar too themselves when our system should automatically notify them.

    1 vote

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  16. With a few modifications the (new/beta)commission line item report can become a much more powerful payroll report:

    • add a "discount name" column so we can see what each discount is
    • add a checkbox of some sort to choose if the discount is to be paid or not

    I know that many people pay for some discounts and not for others. This change would allow all of this processing to happen within Boulevard instead of outside

    Just adding the discount name would save me having to run a second report just for discounts, I could do everything with the one report…

    2 votes

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  17. For the new reporting system (in beta) - allow freezing the first column(s) of the report when scrolling to the side on larger reports. Similar functionality exists in Excel and is super helpful.

    1 vote

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  18. Additional status options to choose from under the History tab within the client profile.

    1 vote

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  19. Seems like we are working harder now then smarter to enter and manage products. Whatever the change is, it makes us now toggle on tax, an added step, and then also makes us go to a completely different place to adjust quantities. Seems like double the work then we were doing last week with this same system.

    6 votes

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  20. Customer would like Boulevard reviews to automatically sync or be shared to external platforms such as Google.

    2 votes

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