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Welcome! We're excited to hear how we can help elevate your business. When sharing your feedback, paint us a picture of the challenge you're facing and how solving it would impact your day-to-day operations. The more context you give us, the better we can craft solutions that truly work for your unique needs. Together, we're building the future of self-care business management.

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7138 results found

  1. I’d like the ability to create a drip-style membership program where clients automatically receive different vouchers, perks, or rewards on specific months of their membership. For example, one month might include a voucher for service A, while another month could include a voucher for service B. The goal is to have these benefits distributed automatically based on a set schedule, rather than all at once.

    3 votes

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    0 comments  ·  Other  ·  Admin →
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  2. When a client books with my business for the first time, I need them to receive our new client form. I currently have the form setting configured to send with the first appointment. However, if the client has visited any other business that uses Boulevard, the system recognizes them as an existing Boulevard client and does not attach the form, even though they are new to my business. This is becoming more common as Boulevard grows in popularity.

    Can the system treat “new client” status on a business level, not across all Boulevard users, so that every client who is…

    2 votes

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  3. Ability to block gift cards from being used to pay for tips at checkout, and instead prompting the client to use a different payment method.

    1 vote

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  4. It would be great if we could link profiles together as married or children. When children come in we give them their own profile no matter the age so if we could link them to the mom i feel like that would be easier.

    2 votes

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  5. It would be helpful for location groups to be surfaced in the dropdown menu for easy navigation as another option apart from the search function!

    2 votes

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  6. Currently, staff must be assigned to locations one by one. With new location groups, it would be great to be able to select an entire group and the staff member is then active at all locations within that group.

    1 vote

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  7. Currently, staff must be assigned to locations one by one. With new location groups, it would be great to be able to select an entire group and the staff member is then active at all locations within that group.

    1 vote

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  8. when a client refunds product their loyalty points on that product should also should beautomatically refunded also

    1 vote

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    0 comments  ·  Other  ·  Admin →
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  9. Having an option if the client has a account credit that all monthly membership dues will b epulled from account credit first then charging the card on file

    1 vote

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  10. We need the ability to apply offer codes to product credit so people who are banking large purchases of Tox can utilize offers

    1 vote

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  11. Combine Sales and Payment Reporting.

    • Need to see clients who have purchased units and did not treat same day

    • Additionally, needs additional filters for Payment Methods on Commission Reporting to exclude certain payment methods.

    1 vote

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    0 comments  ·  Reporting  ·  Admin →
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  12. Please offer Android option for markup charting with pad.

    1 vote

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    0 comments  ·  Forms & Charts  ·  Admin →
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  13. The banner image in mobile view eats up so much of the screen that, depending on the size of the client's phone, only a line or two of the descriptive text is visible after the service heading. We would like the ability to turn off the banner graphic for mobile view to resolve this problem.

    4 votes

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  14. I wish there was a way to 1) access the texts you have with clients on the desktop browser in the mobile app and 2) continue texting clients within the app from the businesses dedicated phone number instead of it pulling up your phone's text messaging app and using your personal phone number.

    6 votes

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  15. Overview:
    We would love the ability to send an automated, customizable email to clients based on the specific service they book. This email could include details unique to that service, such as booking confirmation, pre- and post-care instructions, and personalized savings or membership opportunities.

    Current Challenge:
    Currently, once clients complete forms, they no longer have access to them — meaning they can’t easily reference important pre- or post-care information later. Team members must manually follow up with clients to resend details or reminders, which is time-consuming and inconsistent.

    Proposed Solution:
    Add a feature that allows businesses to create and attach…

    2 votes

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  16. 1 vote

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    1 comment  ·  Other  ·  Admin →
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  17. We have so many clients coming in and sometimes I am away from my desk. I would love some kind of alert on my screen to let me know a walk in or someone who is scheduled has arrived WITHOUT having to go to Front desk to try to figure it out.

    1 vote

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  18. Prevent admin from double booking room, and or device with an alert. Mistakes happen especially when you have several rooms and busy.

    6 votes

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  19. Users are trying to filter an email marketing list for a specific service provider to target clients who have seen that provider at least three times.

    Currently, when using a filter to a certain staff member and adding a second filter for visit history 3+ the system pulls clients who have visited three times total, regardless of which provider they saw.

    t would be helpful to add the ability to filter based on visits with a specific provider only, as the current setup can be misleading and limits targeted marketing.

    4 votes

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  20. When merging clients, there should be a "scan" option for the system to find multiples.

    6 votes

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