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Welcome! We're excited to hear how we can help elevate your business. When sharing your feedback, paint us a picture of the challenge you're facing and how solving it would impact your day-to-day operations. The more context you give us, the better we can craft solutions that truly work for your unique needs. Together, we're building the future of self-care business management.
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8138 results found

  1. New chart sign off is AMAZING - but would be better if you could filter charts by charts that have not been started as well as in progress notes

    1 vote

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    0 comments  ·  Forms & Charts  ·  Admin →
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  2. The ability to permanently delete services

    2 votes

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  3. We'd love to see an option for staff to sell and deliver digital gift cards directly from the Boulevard backend.

    Right now, the only way to send a virtual gift card is for the client to purchase it themselves online. This creates a frustrating experience because we frequently have clients in the salon who want to buy an e-gift card for someone else. Many people prefer digital gift cards over physical ones.

    For example, today a client wanted to purchase a digital gift card for her sister while she was in the salon. I tried to complete the purchase for…

    6 votes

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  4. Clients have the ability to choose add on services at check in screen. Example: wax, cut, condition, treatments

    1 vote

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  5. I want to be able to quickly see my clients on my lock/Home Screen instead of login in on the app

    1 vote

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  6. We need to be able to block guests from online booking services with two different stylists in the same appointment. For example, cut with Jane at noon, Root Touch up with John at 1pm

    3 votes

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  7. We are trying to pull a report for true commission clawbacks. The report that we pulled shows all clawbacks, including voids and refunds that happen on the same day as the original transaction. So these do not truly impact commission payouts since another transaction is processed in their place.

    1 vote

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  8. If a form with an expiration date is tied to a service and has previously been filled out, it would be very helpful to be able to see that form (and it's expiration date) along with the others in the appointment.This way we would not have to click out of the appointment, go into patient chart, old forms and look that way. For example, our Medical History Form is set to once per year however I still want to easily be able to look at it, review it, and make edits if needed with each visit. Thank you

    1 vote

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  9. It would be super helpful to have a "connected field" for the date/day of treatment. As of now, there is none and the chart gets timestamped with the date of submission rather with no record inside the chart of what day the treatment was. If we could build in a connected filed for "date" that would solve the problem.

    1 vote

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  10. The business would like the ability to customize the content of text message order receipts.

    2 votes

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  11. I’m looking for a feature within the charting software that identifies any required charts or forms that have been assigned to a client’s profile but have not yet been completed or missed by the staff.

    1 vote

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  12. This essential for promos for specific clients

    1 vote

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  13. We have so many duplicate clients that are registering as "new" because they book online with a different email but same phone number. There needs to be a way the system recognizes the duplicate phone number and alert that this client already exists

    5 votes

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  14. It would be helpful to route a note or a message to a specific personl to eithe complete or read as an fyi

    1 vote

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  15. The new tab Clinical tab for Medications is helpful. However, there is no ability to edit Medication Notes-- they can only be deleted. Please add the ability to edit.

    2 votes

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  16. If a chart is completed a day or two later than the appointment, I want it to still be dated/filed for the appointment date, but time stamped that it was signed/completed on the actual date. What happens now is that a chart signed a day or two later gets filed and listed chronologically rather than when the appointment was completed. I think it makes more logistic sense to get filed along with the appointment date it is associated with. (obviously the goal is to complete the day of the appointment, but we are human and that doesn't always happen)

    5 votes

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  17. The new saved signature should not populate in areas for patients to sign. When I go to have a patient sign a consent in the office, my saved signature automatically pops up. It should only pop up for provider not the patient. Our consents are in CHARTS because we don't want patients to sign off on them out of office without our ability to review it in office with them.

    1 vote

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  18. Instead of having to type in beginning/ end of shift for each day, for each employee, having a calendar view where admin can just click and drag start to end time for a shift. A more visual way to plan would be helpful.

    1 vote

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  19. Currently, when a client clicks "Book Now" on a business's website, they're taken to the separate Boulevard booking page. Once they're there, it's not easy to get back to the business's website if they want to browse services, read about staff, check policies, purchase products, or find other information. This creates a disconnected experience.

    It would be great if Boulevard could offer an option for businesses to keep the booking experience more integrated with their website. Some ideas include:

    Opening the booking page in a new tab so the business website stays open.
    Adding a prominent "Return to Business Website"…

    1 vote

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  20. 1 vote

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