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Welcome! We're excited to hear how we can help elevate your business. When sharing your feedback, paint us a picture of the challenge you're facing and how solving it would impact your day-to-day operations. The more context you give us, the better we can craft solutions that truly work for your unique needs. Together, we're building the future of self-care business management.

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7096 results found

  1. Our current membership clients don't have the option to take advantage of new treatments that are added, if they signed up prior.

    1 vote

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  2. Businesses should have greater flexibility in setting parameters that limit, allow, or disable clients from canceling or modifying appointments online. Increased control over these settings helps reduce last-minute changes and cancellations, protecting daily operations and revenue.

    1 vote

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  3. Businesses should have greater flexibility in setting parameters that limit, allow, or disable clients from canceling or modifying appointments online. Increased control over these settings helps reduce last-minute changes and cancellations, protecting daily operations and revenue.

    1 vote

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  4. An example the Blvd Duo was off line and we could not take credit card payment it would have been nice to be able to send the customer an invoice of what was owed.

    1 vote

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    0 comments  ·  Other  ·  Admin →
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  5. Make it where we can book reoccuring appointments on every third thursday of the month for example not just every four weeks.

    1 vote

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  6. I need ASAP to know the appointments being booked day by day, and I contacted the BLVD person and she is telling me that this is not available inside BLVD and that only can be selected by person performance which is not what I need. I need a report of all appointments being booked day by day to make sure that appointments have been entered appropriately, scheduled with right services. I can’t be going day by day to see who was booked and what services they did because I have new employees on training still and this is a new…

    4 votes

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    0 comments  ·  Reporting  ·  Admin →
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  7. It would be very helpful to have a visible icon or indicator on each appointment to show whether a client has completed their required forms.

    Currently, we have to click into each client’s profile to check if their forms are filled out. Having a quick visual cue (for example, a red alert icon if forms are incomplete and a green check if they are complete) would save time and help ensure all paperwork is in order before the appointment.

    3 votes

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  8. We like saving cards for our guest. But think it is wrong to ask them for the credit card information over the phone. We also don't want to direct them to go book online if they already chose to call in. So, under their profile where you can save their card information, there should be a link we can send to them for them to fill out the card information and it directly get stored as is .

    10 votes

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  9. Hello Skin does not currently have a way to address a special price per unit for services like botox and filler without creating separate services. Instead, they must translate this into a percentage discount within their membership offer settings. Unfortunately, we only support discounts as a whole number. If they have the ability to create a discount such as 10.83% for example, they can be more aligned with the dollar savings they are trying to closely replicate.

    2 votes

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  10. We need a report that shows a period of time, such as a year, but as a month-by-month comparison. We would also like to be able to compare periods from different years to more easily understand growth.

    6 votes

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    1 comment  ·  Reporting  ·  Admin →
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  11. It would be very helpful to have options available as to how the online booing services are displayed to clients (lowest to highest, alphabetical, highest to lowest, etc) rather than only having one option of highest to lowest which could deter first time clients who see the highest listed price points first when selecting a service.

    1 vote

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  12. we need the system to deduct loyalty points when services are refunded

    3 votes

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  13. Add a table or chart option for charts so I can see what i did every time i pelleted a patient or what dose of GLP1 was given each month vs having to look back at every note for this information. Easier to navigate note.

    1 vote

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    0 comments  ·  Forms & Charts  ·  Admin →
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  14. Our state doesn't tax sales over $500. So being able to manually turn off tax for certain services in one clients checkout would be amazing! I have to finagle the amounts every time which takes up a lot of time.

    2 votes

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  15. Allowing admin or really any staff to see inside of an appointment if service times have been edited at all. For example, If someone edits the customized service time for a provider to less time.

    2 votes

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  16. change needs to be included on printable receipts

    1 vote

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  17. Have a set deposit dollar amount instead of a percentage. Having to figure the percentage for every service price is time consuming and never equals the exact $50 we charge.

    1 vote

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  18. Ability to set a limit/cap for Membership sales so X amount of clients can purchase.

    Ex. Sell 100 Founding Memberships - once goal is met, no more sales.

    1 vote

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  19. The prices being shown on online booking often makes the client think they are being charged right then and there. There is a tiny blurb about how the CC isn’t going to be charged but most people overlook that. There needs to be an option to switch this off. I’m running ads and it’s losing me clients on the back end

    3 votes

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  20. 4 votes

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    1 comment  ·  Other  ·  Admin →
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