7099 results found
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make charting possible on a desktop
Make it possible to chart from a laptop and add forms
2 votes -
Add a button we can check off that would add all cancelled and rescheduled appointments for today as ghost appointments so that we can under
Add a button we can select that will show all cancelled and rescheduled appointments on the day we are on's calendar view so that we can understand openings better and track to make sure clients that cancelled all are rescheduled
1 vote -
Allow tip on Duo at checkout for all forms of payment
It would be nice if the Duo would allow the client to enter their tip amount and that figure would import to the check-out screen on the dashboard. It can be awkward for the receptionist and for the client to have to discuss the tip amount when they are paying cash.
2 votes -
Link and ability to email client forms
Why is there no way to send forms digitally?! My clients are not receiving there forms via email, and our for fill out went from 75% to practically 0. This is very frustrating considering every other system I have worked with has this option. This is a necessity to protect our businesses and not having this done before the client arrives wastes time.
2 votes -
Rescheduling notifications for staff
We DEFINITELY NEED to be notified when clients are rescheduling!!!!
PLEASE PLEASE PLEASE!!!! Thank you8 votes -
Ability to track location-level analytics in the booking flow for GA4 and Meta Pixel
Currently, it is on the Gear icon, not the location level. This can lead to multi-location dashboards to have incorrect data.
1 vote -
Chart formatting when printing or downloading
It is much needed that the free text in the paragraph charting to maintain the format it was written in when sending to print or downloading to send. All of the enter/returned lined merge together. It is imperative for our medical charts to have the enters/returns as it was written by the provider when downloading or printing.
2 votes -
add a pop-up alert with any critical info when opening a patients chart
Add a pop-up alert to charts detailing critical information that providers need to know. Right now any critical info is getting buried in the Allergies, which still requires the provider go look for that information, or put as a scheduling alert which is only seen by the front desk staff and not providers. Risk for error this way is high. For patient safety, there should be a pop-up alert or even a way to pin important info to the top of the chart where it is very obvious for anyone looking at it
2 votes -
1 vote
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product units on account need to have a expiration
when clients pre-purchase Botox Units to have the option to set an expiration date/void the units instead of contacting Boulevard team to remove them for you.
1 vote -
Please return to the log in screen when the system auto logs out for HIPPA
When the system is set for HIPPA compliance it auto logs you out after a certain time but it should reset to the log in screen -
Because (most importantly) all the client information is still visible on the open screen and therefore not truly protected
- It is incredibly frustrating when you are working on a chart or back end experience and then you realize you have been logged out and none of your work is saved.
1 vote -
Enable a way to exclude an item from gaining points in the loyalty program. Some items are very small margin of profit .
Have a box to check when setting up a new product that exempts it from the loyalty program. Items such as Blow Dryers and Curling Irons have little margin and shouldn't be given points.
2 votes -
when you change an appointment type , the system should update any resources attached
When you change an appointment type , the system should update any resources attached.
The appointment stays linked to the resources associated with the other appointment type. This can cause double booking of a device.3 votes -
Charting
It would be nice to be able to write numbers and letters on the face image when charting.
2 votes -
I would like to put in a request to have patients sign invoices prior to treatment.
I would like to put in a request to have patients sign invoices prior to treatment.
1 vote -
Standing appointment
When creating a repeating or standing appointment, it would be extremely helpful if the system displayed a preview list of all the upcoming dates that will be scheduled.
I’ve used another scheduling software that included this feature, and it made a big difference in preventing conflicts. Being able to see all future appointment dates in advance allows you to immediately spot if any fall on holidays or planned vacations. You could then easily adjust the frequency, modify a single appointment, or set an earlier end date before finalizing — instead of having to go back later and make multiple edits.
1 vote -
automate emails to go to patients specific to how many days since they had a specific service.
Automate emails to go to patients specific to how many days since they had a specific service if they have not rebooked for that service. For example, 90 days post botox, 6 months post vaginal rejuvenation, 15 months post lip filler, etc.
1 vote -
Automate notifying a provider when you upload a file to a patient profile
Send a text or email automatically to a provider when a file is uploaded to the patient's portal
1 vote -
Automate notifying a provider when you upload a file to a patient profile
Send a text automatically to a provider when a file is uploaded to a patient's portal
1 vote -
ability to add forms to clients profile
at our med spa we have products for sale that require consent forms. this would be much easier if we could add a consent form, or any form to a clients profile WITHOUT having to schedule them an appointment. our schedules are watched by the company that owns us, so our schedules need to be as accurate as possible.
2 votes
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