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Welcome! We're excited to hear how we can help elevate your business. When sharing your feedback, paint us a picture of the challenge you're facing and how solving it would impact your day-to-day operations. The more context you give us, the better we can craft solutions that truly work for your unique needs. Together, we're building the future of self-care business management.
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8483 results found

  1. Make the patient's birthdate part of the patient's profile that comes up on the mobile app.

    1 vote

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  2. First time clients can book most appointments online but we would benefit if there was a way to stop specific treatments from booking directly online, instead it would refer them to make a consultation or call the office.

    2 votes

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  3. My services and products have taxes automatically applied at checkout. When a client pays cash, I currently remove the tax by using a custom payment method I created called “Tax Free.”

    I’d love to see a “Tax Free” or “Remove Tax” button directly at checkout. This would allow us to remove the tax from a transaction when appropriate without having to create a separate payment method that gets counted as additional income.

    1 vote

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  4. Have the software automatically round cash transactions to the nearest nickel. That will make our cash registers more accurate, help us comply with the U.S. Treasury, and let us phase out pennies.

    2 votes

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  5. Allow individual providers to see their forecasted numbers.

    1 vote

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    0 comments  ·  Reporting  ·  Admin →
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  6. Positive reviews (4 stars and up) should automatically be published on the business website for prospective clients to see. Ratings and reviews are critical for small businesses. Booker (who we were previously with) had this as a widget for the website and we had THOUSANDS of reviews. This is imperative for small local businesses trying to scale and get referrals!

    1 vote

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  7. With the recent 2FA outage, I kind of wish I had set up an authenticator rather than the text (Although I didn't know the authenticator was an option until later)

    Being able to self-setup both methods would make it much easier for us to try them out and decide which one works best for us without having to go to support.

    Bonus if you can offer both (I know this will add a screen to the login, but I have some websites that have up to three authentication methods and this is very helpful to have a choice for the…

    1 vote

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    0 comments  ·  Other  ·  Admin →
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  8. exspansion tab to allow greater view of practice schedule to accommidate staffing needs and patient preferences for particular times and dates to coordinate appts. two week and month would be ideal.

    1 vote

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  9. We need either a grid or an outline of a face to line up our patient photos to create consistency in our before and after photos, not only for patient satisfaction but for marketing purposes too.

    1 vote

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    0 comments  ·  Forms & Charts  ·  Admin →
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  10. I want the date of birth clearly visible on the patient profile, ideally besides their name so I know clearly what age profile I am working with

    1 vote

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  11. Have several thousand of past due balances from an old system. Right now we just have a scheduling alert, but this is an easy misstep to overlook or not accurately update if the patient is doing a partial. We have an order line item called "past due balance" but again, this doesn't yell that it needs to be complete because even on the order history there isn't anything there.

    1 vote

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  12. set up a way where I can easily attach a standard discount to all services and products to my discount reasons such as friends and family.

    2 votes

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  13. Add a requirement to patients booking with a certain provider in terms of $ amount

    2 votes

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  14. I'd like to see the ability to manage all communications & leads from one platform. Text messages, instagram messages, facebook messages, webchat, missed calls, etc. Something similar to Podium. Podium basically copied your EMR and is now marketing a comprehensive all in one solution. They are actively poaching BLVD clients and are having lots of success.

    Furthermore, if BLVD also integrated reports into this all in one communication/lead platform, BLVD would have a huge leg up on all like kind systems. Being able to determine lead sources, conversion rates, cost per click etc would be extremely beneficial especially as an…

    2 votes

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  15. bring back small modal of quick text when clicking text message button on top right hand corner of client profile. it used to open up a small box on bottom right hand corner so you can see entire schedule and message, and now it takes you to the messages tab and it takes up half the screen. bring this feature back please

    3 votes

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  16. There should be a way to access the eScript and "favorite" a medication for faster prescribing.

    1 vote

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  17. please make the add-on menu totally visible and able to be added to any service on the back end at checkout (without needing to associate it with a base service)

    1 vote

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  18. Allow Gift Certificate Sales from Desktop

    1 vote

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  19. Export Service Commission Reports in Chronological order.

    1 vote

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  20. we have patients who request their signed copies of medical history intake, consent forms, etc and it's a pain to print them all since the formatting never fits regular paper (a different issue in general). if they could view their own signed consents and forms that would be ideal

    2 votes

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