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Welcome! We're excited to hear how we can help elevate your business. When sharing your feedback, paint us a picture of the challenge you're facing and how solving it would impact your day-to-day operations. The more context you give us, the better we can craft solutions that truly work for your unique needs. Together, we're building the future of self-care business management.
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8142 results found

  1. Remove the ability to leave gratuity for medical providers (i.e. NPs, PAs etc). It’s illegal to receive tips for medical services.

    7 votes

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  2. It would be nice to have the ability to see the number of vouchers or account credits a client has on the app. I take phone calls to book appointments 24/7 and not always near a computer to view that info if a client asks how many more vouchers and how much credit they still have on their account.

    1 vote

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  3. I want to be able to add a negative account balance for clients who late cancel/no show who do not have a card on file

    1 vote

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  4. Tabs that stay open and allow us to toggle between tabs. For example, schedule tab and calendar tab open at the same time in tabs.

    2 votes

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    0 comments  ·  Other  ·  Admin →
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  5. 1 vote

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  6. It is still far to easy to double book resources (the pop up warning when initially booking is nice, but limited to initial booking, rescheduling will still allow a resource to be double booked unintentionally)

    It would be great to have a forward looking report to let me know any resources that are double booked in the next n days or weeks. Then I can solve the problem before it becomes a crisis.

    2 votes

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  7. It would be helpful to understand if/how clients interact with automated comms like confirmation and reminder emails by including them in Marketing Campaign Performance reporting.

    2 votes

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  8. 6 votes

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  9. Right now only 1 product can be added to Product Usage for a service.

    2 votes

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  10. It would be so nice after certain appointments are complete if there was an automatic form that could send with aftercare instructions for the client!

    4 votes

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  11. Please create a form of HIPAA compliant messaging to communicate with patients.

    3 votes

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  12. Please add a Date of Birth field to the initial online booking ‘Book Now’ new-client signup flow. Right now, new clients can only enter name, phone, email, and password during booking, so we have to collect DOB separately afterward. Adding DOB at signup would help us capture complete client info upfront and reduce follow-up steps.

    1 vote

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  13. There are a lot of back facing/Past reporting with detail that needs to exist in same format for forward facing/future. To enable forecasting for needed product by each service type, revenue, marketing etc. The current one future report that lumps all services into a number is really useless.

    2 votes

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    0 comments  ·  Reporting  ·  Admin →
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  14. The face diagram used for charting saves a blank copy and the marked up copy every time we chart. We have to delete the blank one each time. It should only save the marked up version, not the blank one.

    1 vote

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    0 comments  ·  Forms & Charts  ·  Admin →
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  15. Please add support for an MCP (Model Context Protocol) connector, or at minimum a documented API/export, so AI tools like Claude can read booking, client, and sales data directly from Boulevard. A lot of CRMs and POS systems (Shopify, HubSpot, Square) already support this. It would let us pull daily briefings, client history, and appointment data into AI workflows without manual exports.

    2 votes

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    1 comment  ·  Other  ·  Admin →
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  16. Being able to add medication and allergies from the app instead of having to go to my desktop/laptop to enter. Creates more work

    2 votes

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  17. Suggest we have the capability to turn off showing pricing to customers in online booking, in an easier more streamlined way.

    2 votes

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  18. Thank you for building the time clock. Unfortunately, we cannot use it as it is missing fundamental compliance pieces.

    -You need to be able to set limits on clock-in and clock-out, i.e., you cannot clock in 3 hours before the shift.
    -It needs an auto clock-out if someone leaves or goes beyond the time period.
    -It needs to be operated by an NFC tag OR by the iPad/APP.
    -It needs to track paid breaks.
    -Ideally, you have geo-fences and IP restrictions for clock-ins.

    We are legally swinging in the wind here. If you cannot build this, pls intergrate with something…

    1 vote

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  19. be able to keep canceled appointments on schedule but be greyed out/crossed out so new appointments can book. Just so there is better visual representation of what happened that day and so it does not disappear off the schedule

    7 votes

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  20. An HR user is responsible for employee onboarding and should be able to assign new employees to various user groups, but they don't necessarily NEED or should have access to the same things, such as client information, that the assigned group would need.
    It would help streamline role access for groups to be able to assign to other specific groups (an approved list) without themselves having those same privileges.

    1 vote

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