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Welcome! We're excited to hear how we can help elevate your business. When sharing your feedback, paint us a picture of the challenge you're facing and how solving it would impact your day-to-day operations. The more context you give us, the better we can craft solutions that truly work for your unique needs. Together, we're building the future of self-care business management.
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8473 results found

  1. Have several thousand of past due balances from an old system. Right now we just have a scheduling alert, but this is an easy misstep to overlook or not accurately update if the patient is doing a partial. We have an order line item called "past due balance" but again, this doesn't yell that it needs to be complete because even on the order history there isn't anything there.

    1 vote

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  2. set up a way where I can easily attach a standard discount to all services and products to my discount reasons such as friends and family.

    2 votes

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  3. Add a requirement to patients booking with a certain provider in terms of $ amount

    2 votes

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  4. I'd like to see the ability to manage all communications & leads from one platform. Text messages, instagram messages, facebook messages, webchat, missed calls, etc. Something similar to Podium. Podium basically copied your EMR and is now marketing a comprehensive all in one solution. They are actively poaching BLVD clients and are having lots of success.

    Furthermore, if BLVD also integrated reports into this all in one communication/lead platform, BLVD would have a huge leg up on all like kind systems. Being able to determine lead sources, conversion rates, cost per click etc would be extremely beneficial especially as an…

    2 votes

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  5. bring back small modal of quick text when clicking text message button on top right hand corner of client profile. it used to open up a small box on bottom right hand corner so you can see entire schedule and message, and now it takes you to the messages tab and it takes up half the screen. bring this feature back please

    3 votes

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  6. There should be a way to access the eScript and "favorite" a medication for faster prescribing.

    1 vote

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    0 comments  ·  Other  ·  Admin →
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  7. please make the add-on menu totally visible and able to be added to any service on the back end at checkout (without needing to associate it with a base service)

    1 vote

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  8. Allow Gift Certificate Sales from Desktop

    1 vote

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  9. Export Service Commission Reports in Chronological order.

    1 vote

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    0 comments  ·  Reporting  ·  Admin →
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  10. we have patients who request their signed copies of medical history intake, consent forms, etc and it's a pain to print them all since the formatting never fits regular paper (a different issue in general). if they could view their own signed consents and forms that would be ideal

    2 votes

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  11. Bring back the old text message pop up that allowed you to keep your message on the screen while looking through the schedule. The new update makes it very difficult to multitask while texting, if i click out of my message, i lose my entire text. I end up having to keep 3 tabs for boulevard open so i can go back and forth which is annoying

    4 votes

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  12. On aesthetic record when you put in botox or dypsort the chart calculates how many units for you. WHICH is a huge time saver.

    3 votes

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  13. Ability to connect field in Charts for the Pharmacy within the Client/Patients Clinical tab.

    4 votes

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  14. Make it so we get notifications on the Boulevard mobile app when a client messages us.

    5 votes

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  15. Ability to payout gratuities instantly from within the dashboard. Many businesses have staff who would like to make use of their tips from the day that very same day.

    1 vote

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  16. Charts should allow copying from a previous chart for unchanged fields, rather than disallowing all fields to be copied over if one field (eg. multiple choice field) is updated or modified.

    2 votes

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  17. While I appreciate the platform's focus on security, I would like to suggest adjusting the session logout cadence. Extending it to a longer window (e.g., weekly or every 30 days) or allowing account administrators to configure it directly would be much more effective. Daily desktop logouts are redundant since our devices are already secured with passwords and biometrics (FaceID, TouchID).

    Requiring daily logins creates a single point of failure; if 2FA goes down, we risk losing access to our schedule, patient communications, and payment processing.

    Please reconsider these protocols and consider allowing account admins to set their preferred security levels.

    3 votes

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  18. 6 votes

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  19. Each service and each staff member should be able to have their own set of scheduling rules applied to it. For example, only having certain services be available to book online for same-day appointments, or only certain staff members. Should be able to change how far in advance someone can book online for each service and for each staff member.

    1 vote

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  20. Ability to assign a seller to an order line item when prepaid units are being sold to a client.

    Businesses need this to track which seller deserves credit for the sale of PPUs.

    1 vote

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