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Welcome! We're excited to hear how we can help elevate your business. When sharing your feedback, paint us a picture of the challenge you're facing and how solving it would impact your day-to-day operations. The more context you give us, the better we can craft solutions that truly work for your unique needs. Together, we're building the future of self-care business management.
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8143 results found

  1. A 'Classes' booking option is essential in the wellness center/club world! The wellness world is growing and thriving and more in depth than ever. Incorporating small group classes or pop-ups is a normal practice in our spaces and we need a seamless booking process internally and for the clients.

    1 vote

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  2. Area in clients file to save Insurance Information.

    1 vote

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  3. It would be great to have a report that has package to membership conversion data

    1 vote

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    0 comments  ·  Reporting  ·  Admin →
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  4. It would be incredibly helpful to have an option for business managers or owners to receive a real-time text or email notification when a credit card is successfully processed and when a charge fails.

    Having an instant alert in real time, helps monitor sales, also gives real time info to help trouble shoot transaction that declined/fail/card expired. etc.

    1 vote

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  5. It would be great if we could have something for employees to REQUEST time off / a blocked schedule, so that we can approve of deny. This would allow us to track time off / requests off way easier!

    1 vote

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  6. We would love an easier way to add a client to multiple dates on the waitlist instead of having to individually enter multiple dates. Example Jane Doe wants to see Elena any day through the week in August.

    1 vote

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  7. Please provide an option to completely disable the ability for clients to cancel their own appointments online, even if they are trying to do so outside of the late-cancellation window.

    Giving businesses the ability to turn off client-side cancellations entirely forces all clients to call or text the business directly to make changes. This keeps our front desk in complete control of the schedule, improves client retention through live rescheduling conversations, and prevents unexplained gaps on our calendar.

    1 vote

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  8. Right now you cannot see the clients DOB in their profile when using the professional app. This makes it challenging to work from your phone and call in prescriptions etc. for clients when all important info can't be viewed from the app.

    4 votes

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  9. The signature in a form or chart that requires a sign-off should be connected to the "/phrase" option so the provider doesn't have to type their name and credentials.

    1 vote

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    0 comments  ·  Forms & Charts  ·  Admin →
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  10. It is hard to make the banner on the scheduling link customized to our brand when there is the black overlay with no option to remove it.

    1 vote

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  11. a place to leave client information regarding their name - sounder client notes on their profile maybe having an additional tab similar to the like allergies/medications and having a spot for name pronunciations or adding a tag to hover over someones name that can be edited to reflect a preferred nickname or pronunciation as right now the best spot is in the alert section but that can get crowded fast

    2 votes

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  12. The tip screen is being skipped when it is toggled on in settings to prompt the client when using a cc. all of a sudden this feature is being skipped and our service providers are being negatively impacted by the system not automatically prompting tip at check out - please assist as all the settings are on correctly and this is hurtful to our staff

    1 vote

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  13. i would like a report that list the reason or note attached to any expense or deposit. If im able to see the "notes" or "reasons" for the week or a day i can easily account for shortages removed from the register or overages/ payins and their reasons. It helps account for cash ins and outs for the day or the week of the register with out having to search through the register dates when it could all just be in one report for the date range selected

    2 votes

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    0 comments  ·  Reporting  ·  Admin →
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  14. A confirmation text is sent to the client 72 hours before their appointment. They have 24 hours within receiving the confirmation text to confirm their appointment or the appointment is canceled. This takes the guess work out of whether or not the client will show up and the stylist will be able to then have a bigger window to fill the appointment slot.

    1 vote

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  15. What we don't like

    Freehand drawing is clunky, especially for injection mapping.
    Marks connect unintentionally and are difficult to place accurately.
    Providers can't easily indicate different products on the same image, so charts end up looking "like a toddler colored it."
    There's no way to add clean text or a legend, forcing providers to hand draw letters and labels.
    Charting takes significantly longer, enough that they're paying providers extra time to complete documentation.
    We feel the current tool is built more for simple annotations than medical aesthetic charting workflows.

    What we'd like to see

    Text boxes that can be placed…

    5 votes

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  16. The option to require a handwritten signature only for the forms and charts signature

    1 vote

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    0 comments  ·  Forms & Charts  ·  Admin →
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  17. Admin/Owner permissions should be able to see the entire business performance on the performance tab in the app.

    2 votes

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  18. Ability to create an invite to a dashboard that last longer than 24 hours. Businesses invite new hires during their employee onboarding, but they may not accept the invite until they are ready to log in and begin using BLVD. This would allow the invite to be sent without expiring in one day.

    1 vote

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  19. I would like for there to be a section on the staff page for their dismissal date

    1 vote

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  20. It would help if staff could view the cost of products from the app so if a client asks how much a product is before they come in for an appt they are prepared on the cost

    1 vote

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    0 comments  ·  Other  ·  Admin →
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