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Welcome! We're excited to hear how we can help elevate your business. When sharing your feedback, paint us a picture of the challenge you're facing and how solving it would impact your day-to-day operations. The more context you give us, the better we can craft solutions that truly work for your unique needs. Together, we're building the future of self-care business management.
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8473 results found

  1. Please make the Service Order Scheduling more streamlined for Services that are not "flexible". Instead of numeric values, please make a flow chart where we can step up "fixed" scheduling options by the name of services and visually see what is first service, second service, third service, etc. Sometimes we have 1 or 2 ways we can schedule a service but it is still not necessarily "flexible" when it comes to other services.

    2 votes

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  2. Hello, I think Boulevard should be integrated with Quest labs. This would allow me as a healthcare provider order, receive and review clients labs with them in office. It will also allow the clients to see and review their own labs.

    3 votes

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  3. Add filters to the messaging inbox to sort communications beyond just "open" and closed" to separate direct guest communications from marketing blasts

    1 vote

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  4. We are having several different issues that having more detailed receipts would help solve. We would also like our busness logo to be on the receipts. When people are submitting their receipts in HSA or insurnce companies they need a lot of detail. Having our logo on there makes it look a lot more professsional.

    6 votes

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  5. We have a lot of clients who want to submit their expenses to HSA and FSA accounts. They keep asking us for a report for the year that has the dates they were here, a detail list of all the services provided on that visit, the cost of each individual service and upgrade to that service, and the payment method used for that visit. We need to be able to "print" or download this as a PDF that looks professional with our company logo and contact information on it.

    2 votes

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    0 comments  ·  Reporting  ·  Admin →
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  6. we need an alert for products that hit our minimum on hand !

    8 votes

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    1 comment  ·  Other  ·  Admin →
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  7. This would give businesses the ability to designate a note that would appear at the top of a client's charts for every appointment. The business case is that they would like to have an alert for their staff about any fluid limitations or dose limits appear for each appointment, in their charts.

    1 vote

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    0 comments  ·  Forms & Charts  ·  Admin →
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  8. Create a drop down menu for everyone associated with that phone number. Client can choose whom they are booking an appointment for. Especially children that they don't want to create an account for.

    2 votes

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  9. Salon businesses utilize the Client Notes to store color formulas. Having the ability to print these would allow their colorists to print the formulas, take them to the back color bar and prep the necessary materials for their color appointments.

    1 vote

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  10. I sometimes apply the wrong amount of account credit to an order and need a way to undo it without adjusting balances or voiding the order.
    I had to charge a client for a deposit instead of transferring it to her second session today and it was painful! I hadnt even finished the checkout, i just had no option to return the credit to her account because i hit "apply". please make it easier to cancel application of credit; it should only take the account credit once checkout is complete.

    2 votes

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  11. Can Boulevard enable a pathway for businesses to push their Ratings onto their Google Business profile? It helps BLVD but not our business when they're housed in the Dashboard but not visible to incoming clients.

    5 votes

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  12. Hi Boulevard Team,

    We’re hoping you can help us determine whether there is a cleaner workflow for an issue we’ve encountered with our twice-yearly promotional sales.

    We are a medspa/wellness practice and use Boulevard Packages for our Summer and Winter Sales. This works extremely well for nearly all of our services because patients can shop all sale offerings in one place online, purchase a package, and automatically receive the appropriate vouchers in their account.

    The exception is Botox and Dysport.

    During our sales, we typically offer:

    30 units of Botox for $300
    90 units of Dysport for $300

    Historically, we…

    2 votes

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    0 comments  ·  Other  ·  Admin →
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  13. There should be a way to collect a flat fee at time of online booking, rather than having to manually enter a % of the list price. If I want to collect a $50 deposit for all my services, I shouldn't have to figure out what % 50$ is for each of my services.

    2 votes

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  14. Working on transition timing for providers.

    When a provider is turning over a room, the transition time should be added/populated onto the end of the appointment time without impacting the patient and ensuring they're not waiting in a weird limbo time.

    1 vote

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  15. There have been many instances where an issue arises and it takes 15-20 minutes before a human jumps into the chat after the bot gives me the steps to try and fix it on my own. Because it is a chat there are times where what they are asking you does not make sense and for them to go into further detail then it takes a longer response time, following pictures etc. when a phone call would be faster for step by step insturctions.

    2 votes

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    0 comments  ·  Other  ·  Admin →
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  16. Not all providers are eligable for tipping. An option to turn tipping on and off for individual providers would be very helpful.

    8 votes

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  17. Just let people who originated the note be able to edit the note!!!!!!!!!!!!!!!!!!!

    1 vote

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    0 comments  ·  Forms & Charts  ·  Admin →
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  18. If the client is new they should have to do a deposit. If they are not they shouldn't.

    3 votes

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  19. This would allow businesses to edit the copy and structure of the confirmation and reminder emails and text messages sent to clients when they book an appointment.

    Example: If clients are booking a virtual consult or a telehealth appointment, this would give them the ability to remove the physical location of the spa or clinic where the appointment is booked from the transactional notifications.

    1 vote

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  20. This would give businesses the ability to add $$ to a gift card when a qualifying amount is purchased. Example: Buy $100 gift, get $25. This would automatically add the $25 for gift cards purchased over the $100 amount.

    2 votes

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