8143 results found
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card confirmation
Would love if clients call to book, to have them prompted with a booking confirmation link to put a card on file. We don't love having to ask brand new clients to provide card details over the phone, to ensure a card on file for no shows or late cancellations. Having this be automated would be perfect for both staff and client experience!
3 votes -
Time Clock improvement
When tallying up the hours for each day, the total should NOT include any time the employee arrives early. ie employee is to start work at 9AM but they clock in at 8:55AM. The shift worked should start at 9AM. If the employee clocks out beyond the scheduled shift, there should be a field where they can post the reason for clocking out late. ie pt arrived late, need to clean the room etc. If they clock out late and there is not reason, then the extra minutes in the office should not be counted to the total time worked.
1 vote -
gift card expiration
our old system had a feature to set expiration dates for gift cards. we had that set at 1 year. we need a feature on boulevard to set expirations for gift cards
2 votes -
REPORTING MORE THAN 1 YEAR!
Be able to do custom date rages on reports that are more than 1 year so we can look at total data!
1 vote -
Lifetime Client Retention
RETENTION: We need to be able to look at lifetime client retention of more than just 180 days. This is important to understand how long patients are staying in the clinic, whether that be months or years!
2 votes -
Service history.
In the client history, we could see the service name listed and service person as a column. Can you add the 2 columns back so we quickly see service history
1 vote -
Tags in the Client List
Franchisees would like the ability to see a client's tag when viewing clients in the Clients tab (without having to search/filter by tag). They want tags to show after they search for a client so they can quickly choose the correct parent or child account based on relevant tags.
2 votes -
Client Profile Credit Card Update
If a client wants to update their credit card, they cannot update it without booking a new appointment.
Would love an option where the client can add a new credit card on their own and a make it so there must be 1 card on file at all times. (Cannot delete original card without uploading new one)
3 votes -
Provider Specific scheduling link
Provider Specific scheduling link
1 vote -
Partial Product/unit Checkout & Tracking
Partial-unit product usage is critical for medical aesthetics. We regularly use and charge fractional quantities of injectable products, such as 0.5, 0.75, or 1.5 syringes of dermal filler.
Currently, products added directly at checkout only accept whole-number quantities, which prevents accurate billing and inventory tracking for partial syringes. This forces practices to create duplicate workaround products, manually override prices, or leave inventory inaccurate.
Please allow decimal quantities for products and product usage, including:
Partial units at checkout, such as 0.5 syringe
Automatic prorated pricing based on the product’s unit price
Automatic inventory deduction for the exact quantity used
Support for…1 vote -
Birthday Notification
An alert to pop up or report option for monthly birthdays or birthday today, this month etc when scheduling clients as well!! Should not have to do this manually!!
1 vote -
Reporting
I would like to see reporting on the app. The current reporting is dificult to understand how much money was made per day and how much is being deposited. There are ways but it does not feel reliable.
1 vote -
Update the APP
The app is very basic. At the minimum, include access into reporting.
1 vote -
Say what service is being booked when a push/text notification is sent out that a client has been booked, whether it be online or in house.
One of my favorite Blvd features is getting a notification when a client books. However, I perform many different services so it would be great if I didn't have to stop what I am doing, open the app, go to that date and then see what they booked. If I was just notified so and so booked a whatever on this date that would be great, Right now all I get is so and so booked an appointment on this day in the future.
1 vote -
sell retail only from app
It would be great if Boulevard allowed retail-only transactions directly from the mobile app, without requiring an appointment or service. This would be especially useful for pop-up events, community events, or any time we're working outside the office and only have access to the app. It would allow us to sell skincare and other retail products on the go while keeping inventory, sales reporting, and customer purchase history synced within Boulevard.
2 votes -
Allow more granular form filtering on the schedule view
The schedule view is helpful but missing a key feature for us: The ability to separate forms and charts in the filtering. The main use is to see what forms and charts are not completed, but I cannot separate the two in the filtering.
Looking for which ones are completed fall into two main buckets for us: Before the day starts we see which guests need to complete FORMS.
At the end of the day we see what providers need to complete CHARTS.
The filtering only names "forms" but it looks at both forms and charts. Thus, a person with…
1 vote -
Allow editing when asking about using an existing client
When creating a new client there is the new popup asking if you want to use an existing client. This is super helpful to prevent duplicates, but sometimes isn't helpful when a client has a change of name or email address.
If a client has a new last name I end up either creating a whole new client and then merging later (if I remember) or I end up using the old one and hoping to remember the new last name to update it. On rare occasions I can use the old client profile and update the name immediately, but…
1 vote -
Option to organize client files by title, not by date uploaded
I am uploading old client files from a system we are getting rid of. Because this takes time, the old files are listed higher on the list than their most recent visits. This is a huge issue for practitioners trying to accurately treat clients. There really should be a way to organize by title, so I can control what is at the top by the title I put in!
1 vote -
Audit Log
Add to the Audit Log the "Event Type" > whenever someone Adds a Form to an appointment
1 vote -
add the option for more than one photo on charting.
It's nice to have different angles of before and afters available when charting.
2 votes
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