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Welcome! We're excited to hear how we can help elevate your business. When sharing your feedback, paint us a picture of the challenge you're facing and how solving it would impact your day-to-day operations. The more context you give us, the better we can craft solutions that truly work for your unique needs. Together, we're building the future of self-care business management.

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7137 results found

  1. We would like for there to be an icon/button where we can search for a service/product/membership/package and it would display the price. There isn't an easy way to search for a service/product/membership/package and to find the price.

    85 votes

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  2. Customizable packages to accommodate annual voucher sales so that clients can choose which services they would like to purchase and how many of each service. It would be helpful to have it set up so that when they redeem the service, it is accounted for as a payment type and does not alter the dollar amount of the service, so that commission is still paid out accordingly.

    2 votes

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  3. It would be extremely helpful to have internal-only forms — ones that are not visible to clients — so we can set up documents like medical authorizations with a built-in annual expiration date. Alternatively, if it's easier, enhancing the current chart functionality to include an optional expiration setting would allow us to manage these internal forms more effectively without exposing them to clients.

    3 votes

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  4. Add additional availability on professional app. When we see we're booked up for the day, service providers want the ability to add additional availability to accommodate more clients.

    Right now, this can only be done via the desktop (Adjust shift)

    1 vote

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  5. we offer services for certain months and want them to auto expire and not be booked outside of certain dates

    2 votes

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  6. It's helpful to have the option to accept appointments once they're created on the client end. Our previous software had this feature which was extremely helpful with clients booking and us having the ability to accept or decline with an attached message. I'm not sure why this wouldn't already be a feature.

    1 vote

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  7. I would love the ability to create pre-treatment time (e.g., numbing) that is part of the patient’s appointment but does not block the provider’s schedule.
    For example:
    A patient books Sculptra from 10:00–11:30.
    From 10:00–10:30, the patient is numbing in the treatment room, but the injector is not needed yet.
    The injector should remain available to see another patient until 10:30, when the injection portion begins.
    Right now, if I build numbing into the service duration, the provider is blocked unnecessarily. If I split numbing into a separate service, patients can’t easily book both online in one step.

    2 votes

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  8. Lab and e-prescribing integration

    3 votes

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    0 comments  ·  Other  ·  Admin →
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  9. Asking for the ability to print service and other descriptions from Boulevard

    4 votes

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  10. We would like an option to toggle the calendar view for resources. Currently, if no resources are selected in the Calendar view and you select an applicable service - a resource is then added back to the calendar view.

    We would like a toggle to keep resources unselected.

    2 votes

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  11. When a new member joins, and they are prompted to sign their membership agreement, which SHOULD be a signature, not just an "I agree" button. The client should automatically be emailed a copy of the contract they just signed.

    2 votes

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  12. Embed entry for potential patients to input their information with questions on a contact form on our website— but I want it to sync into boulevard. This should be added to marketing. It would help new leads massively

    1 vote

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  13. It seems like product managers and engineers are a little out of touch with how people are using the software. A day of shadowing a customer would probably open their eyes to some of the rougher edges of the software.

    Many of the "feature requests" on here could almost be categorized as bugs. They aren't the software not working as designed, but they are the software not working as expected by users.

    We run our businesses in a wide variety of ways, and Boulevard has many assumptions about how the business should operate that just aren't true (one assumption I…

    3 votes

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    0 comments  ·  Other  ·  Admin →
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  14. Rather than always giving new patients something for being referred, the referrer should get their credit separately without having to give something to new patients. That might not effectively work if you're not always doing a campaign for new patients to always give them 15% off all the time. They should be allowed to be turned on and off individually instead of being on together

    2 votes

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  15. automate new appointment information - we have auto confirmation texts why not simplify the process for us and them. if they call, we should gather first name, last name, phone number. select the time and day they have their appointment and then let them know the appointment is pending on the schedule until they "click the link (that this idea would create lol)" and fill out their credit card information - once that information is filled in the appointment would be officially set - and then theyd get the confirmation text 24 hours ahead as well. its a lot of…

    2 votes

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  16. It would be great to have the option to add Zip Codes to the Payment and Refund report to have it be filtered to Payment Method.

    1 vote

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    0 comments  ·  Reporting  ·  Admin →
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  17. There’s no built‑in feature documented that lets you turn off gratuity just for one specific staff member (provider).

    3 votes

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  18. 24 votes

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  19. printable service ticket with appointment history, product purchases, and future appointments to be suggested to the team. It would streamline the tracking of services in our salon to be able to have a paper to edit or change things on.

    4 votes

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  20. When a customer is checking in and enters their phone number, the arrow button at the top should turn green, so that they don't move forward with entering their email address, as it begins to confuse the customer and trips them up, Every Single Time!!!

    4 votes

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    0 comments  ·  Other  ·  Admin →
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