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Welcome! We're excited to hear how we can help elevate your business. When sharing your feedback, paint us a picture of the challenge you're facing and how solving it would impact your day-to-day operations. The more context you give us, the better we can craft solutions that truly work for your unique needs. Together, we're building the future of self-care business management.
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8143 results found

  1. Show.patient DOB in mobile app only for confirming with patient live.

    3 votes

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  2. Currently, you have to click into a chart to see if it is fully completed. This would be two separate icons that indicate if they’re good on completing chart and want “its done/locked”.

    2 votes

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  3. This would be to show patients during appointments not before/after, but take a picture and use it to talk treatment options.

    2 votes

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  4. Currently, Boulevard sends an email out to past due clients with a link to update their payment method. This link takes them to a page in which the client can enter card details, but this isn't found on the client portal and not available via the API - only via this one email!
    It would be great to be able to send additional custom emails out to clients if they still haven't updated their card info, essentially recreating the Boulevard email, but the API needs to be available to be able to send the client to a card update page.

    1 vote

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  5. Appointments that are a late cancellation or a no-show should automatically trigger to charge.

    1 vote

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  6. Within the client profile, there should be a setting that allows you to turn on or off online booking for select services. For example, only allowing return clients to be able to book for services meant only for existing clients.

    2 votes

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  7. I’d like a report that shows how many new appointments were created each day.

    This should be based on the date the appointment was created/booked, not the date the appointment is scheduled for.

    This would help us understand how successful our marketing campaigns are by showing which days actually generate the most new bookings.

    For example:
    Monday: 25 appointments were created
    Tuesday: 32 appointments were created
    Wednesday: 18 appointments were created

    It would also be helpful if this could be connected to marketing sources or campaigns, so we can better track which campaigns are bringing in real appointments.

    2 votes

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    0 comments  ·  Reporting  ·  Admin →
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  8. When a client is purchasing a giftcard, it automatically saves the card on file, Id like for it to be a check box that they understand this , and maybe a link to the policies (cancellation / no show etc) , instead of having to click the privacy policy. This will avoid head aches of clients saying they didn't consent because it was a gift card purchase

    2 votes

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  9. It's time consuming assigning existing staff to new services, whether at a new or existing location. You must: go to the staff profile, click into the service "Customize" button, check off "Assignable", and save. With trainings and clearances happening regularly with both new and existing employees, this can take a lot of time to manage.
    NakedMD is building a custom certification tool that lists all services for easy check-off and approval when a provider is cleared for a new service. If an API were to become available, this should then update the assignable services in the Boulevard dashboard, helping to…

    1 vote

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  10. Allow technicians to turn off online booking for new guests but make it available for current guests. That way new guests don't even see the technician as an option when booking online. it also allows current guests to book online if their technician isn't taking new guests.

    4 votes

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  11. You should be able to put in an hourly rate and not just commission.

    1 vote

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    0 comments  ·  Other  ·  Admin →
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  12. There should be far more training at the beginning.

    2 votes

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    0 comments  ·  Other  ·  Admin →
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  13. 3 votes

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  14. I would like to suggest adding an "In Service" status/category to the Front Desk Dashboard. This feature would allow front desk staff and management to easily track when providers are actively with clients and monitor the amount of time spent in each room or service.

    2 votes

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  15. When a client books for themselves and others, the forms all get put on the profile of the person booking. It would be nice to move that form to the respective client.

    2 votes

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  16. I need to station share my existing chairs with an unlimited number of stylists. Blvd needs to allow stylists to enter their schedule and still allow clients to book online by letting blvd assign them an open station...

    1 vote

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  17. 2 votes

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  18. This would give businesses the ability to record whether a client has completed a good faith exam and has been granted medical clearance on the client profile. The date of completing the GFE and granting medical clearance should be recorded and visible as well. Finally, the status should reset annually to prompt the business to complete a new good faith exam.

    1 vote

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  19. We have MANY clients complaining that they are forced to use the client portal to view their emailed receipts. Some clients very adamantly do not want to use the portal at all. We need a way for their receipt to show on the email without the portal.

    1 vote

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  20. We use Resource Scheduling to prevent double-booking devices and rooms. Currently, when a selected resource is unavailable, Boulevard automatically assigns the first available resource without notifying the scheduler.

    We would like an option to display a warning or confirmation popup when the originally selected resource is unavailable before reassigning the appointment to a different resource.

    This would help prevent accidental device and room scheduling conflicts and improve operational awareness for front desk staff.

    2 votes

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