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Welcome! We're excited to hear how we can help elevate your business. When sharing your feedback, paint us a picture of the challenge you're facing and how solving it would impact your day-to-day operations. The more context you give us, the better we can craft solutions that truly work for your unique needs. Together, we're building the future of self-care business management.
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8466 results found

  1. We would like a report that allows you the ability to report on service modifiers used.

    Currently, you can report on service add-ons but not modifiers.

    1 vote

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    0 comments  ·  Reporting  ·  Admin →
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  2. In the Forms & Charts > Settings > "Send this form". I would like an option to send a form to a client who had a service provided that requires "Post Care". I would like to be able to create a Form with Post Care instructions and send it to them AFTER the service.

    1 vote

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    0 comments  ·  Forms & Charts  ·  Admin →
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  3. There should be a record of all patient communication accessible from the patient's chart even if it was sent via email. It doesn't work that we can click a button from the client profile to email them, but there's no record of the conversation.

    1 vote

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  4. Forms and Charts currently fall under the same permission category, we would like it for them to be a little more separate so we can make it so staff has more access to charts but we can still restrict access to forms containing sensitive client data.

    1 vote

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  5. We should be able to require a credit card for services but turn them off for others. EX complementary consultation- the credit card is a wedge for people- but someone who is booking a filler or true service.... Yes we need a CC on file.

    1 vote

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  6. Create an alert for when patients reschedule

    2 votes

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  7. We have a lot of clients that book online and because they already have a Boulevard account with a credit card, they're not asked for one to make the booking. We end up with a lot of no-shows that we can't charge for. It would be nice if they have to input a card number every time or at least confirm last 4 digits or something like that. Or some way that allows business to charge no shows or late cancelations for people that booked online.

    1 vote

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  8. We would like to have memberships that exist for a set number of months, i.e. 3 months, 6 months, etc. We have designed programs for our services that will be 3 or 6 months long. An automatic start and stop date would ensure the client is able to receive their benefits each month and payment processed. Additionally having automated emails when benefit vouchers are set to expire, payment is coming up and the option to renew at the end of the plan would be helpful as well.

    1 vote

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  9. Apply product charges to $0 services (e.g., redos) so they reduce the provider’s total commission

    Current Issue
    When a service is rung up at $0, such as a redo, Boulevard doesn’t apply the service’s product charge. A product charge can only bring a provider’s payout on that service down to $0, never below it. Because a $0 service has no payout to reduce, the product cost is lost from commission calculations.

    Salons still use real (often extra) product on redos, so managers have to work out the product charges by hand after each pay period and take them off the…

    1 vote

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  10. When checking in, it should show the client their demographics (address, phone, etc.) and give them the option to update.

    1 vote

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  11. In order to get credit for my sales I must wait until the patient is checked out and I have to go into each order and tag my name. I cannot go back to the day I'm working on as the calendar auto populates to the day of. Incredibly frustrating and so many extra steps

    1 vote

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  12. For clients logging into their client portal, if they have multiple profiles associated with the email or phone number used to login, they must first select which profile they want to review first. This can make it challenging to see of their appointments in one place, especially for parents logging into the client portal to review their children's upcoming appointments.

    1 vote

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  13. It would be helpful if BLVD did not automatically add newly created or updated consent forms to appointments that have already been completed.

    For example, if we add a new consent form months after a client’s appointment, the consent may appear as missing or unsigned when we review the bulk list of forms that are not started or are in progress. This makes it appear as though the client failed to complete required paperwork, even though the consent was added after their visit and was not applicable at the time.

    Ideally, new consent forms would only apply to future appointments…

    1 vote

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    0 comments  ·  Forms & Charts  ·  Admin →
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  14. 1 vote

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  15. We need to ability to unsend messages.

    1 vote

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  16. Allow business to add a voucher to a clients profile and allow the business to change the cost of the voucher for commission purposes.

    1 vote

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  17. Do not send a notification to the client when merging information.

    2 votes

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  18. Not allow clients to add themselves to the wait list for a specific stylist outside of that stylist's working hours.

    2 votes

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  19. For our Bridal and Birthday packages due to the need for a few confirmation steps prior to a client booking or paying deposit we want a package in our system that isn't fully online so any client can book but we need the ability to send them a link to that package directly so they can pay for it and to pay a 50% deposit in order to reserve their date and package. There is no reason for packages that are not available to all to not have the ability to have a link. The link is what will allow…

    1 vote

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  20. Boulevard books appointments beautifully for salons, but field services need the same calendar shaped differently: teams, trucks and time windows instead of chairs.

    A crew calendar that books an inspection or a repair by crew and truck, with travel time between jobs built in, would cut double-bookings overnight. A roofing waukegan office booking the week's inspections and repairs by crew would see the whole season at a glance.

    Recurring maintenance visits and weather holds could sit on the same calendar.

    1 vote

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