7573 results found
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automation for membership savings on ipad before checking out
I would like an automation during check out, after confirming total purchase another pop up to show clients what their total savings would be from today's purchase and from the last year total if they joined the VIP program and asking if they would like to join yes or no
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Remote Calendar
Allow for practices to set up a "remote calendar" for the purposes of off-site visits. This would not tie appointments to a specific physical location, and we could transfer appointment parameters (i.e., appointment type and time needed) when working at off-site locations. Likewise, clients could have the same great booking experience across all sites, including physical and remote.
1 vote -
Gift Card
Increase the value of gift card maximum, and allow for multiple gift cards to be purchased in one online session with the option to send to multiple individuals.
1 vote -
Chart Review in waiting
One location for all authorized providers to be able to review any pending charts rather than having to go by 1 day at a time to review charts that need review. This allows multiple providers to help clear the list at any given time and a push notification to the providers that there is a chart waiting for review pending.
1 vote -
1 vote
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gratuity prompts don’t show for gift card payments
Instead of Manual set up for gratuity if a client is using a gift card, Gratuity Prompts should show for gift card payments on the Duo app.
1 vote -
keep typed messages that aren't sent yet
Typed messages to clients should stay in the message line even if they are not yet sent. Sometimes we get interrupted while typing a message to a client and have to leave that screen. The messages delete automatically and then we have to start over.
1 vote -
More features on the app.
Offer access to messages, client contact info. I like that it lets you message someome but it comes from your personal phone number and not the blvd texting number. Can't view their birthday or address on the app client profile. Just more features on the app like online has.
1 vote -
Be able to block off the schedule for certain services on certain days.
Be able to block off the schedule for certain services on certain days. For example: we have events on Thursdays and Fridays a couple times a month at a location other than our office that require appts. But we can't block our schedule for the day. People book other services than our event and we have to immediately reschedule because we won't be in person at the office. Does that make sense??
1 vote -
request
There needs to be a feature to mark clients as request or non-request. This is VITAL to have fair books and balancing the books to ensure all service providers have a fair shot of building their clientele. Our old booking system allowed us to mark each individual appointment as request or non request with a clear color on the appointment to make it visable. The only way to on boulevard is adding a color tag, which adds to every service the client books (not helpful if they're seeing multiple service providers on the same day)
1 vote -
text message confirmation
Our clients do not know that they need to go to the manage appointment to complete forms. Everyone that comes in, do not have their forms completed which is time consuming in the spa. I suggest putting a "complete paperwork" button above the manage button in the appointment confirmation text.
1 vote -
Pro App Metrics
It would be great to be able to see in the metric area of the app, a breakdown of each product sold and the price. To track income better as a commission stylist, and having a receptionist checking out guests.
1 vote -
Currently Lacking Enough Permission Control
Currently, it appears that the ability to edit products, SKUs, services, and related operational settings requires granting “Manage Business” access through the gear icon. The concern is that this also appears to give the user access to areas they should not necessarily control, including permission groups and staff privilege settings.
This creates an internal-control and security issue for businesses that need to delegate operational setup tasks without also delegating access-control authority.
A business may reasonably need a manager or operations staff member to:
- Create and edit products
- Add or edit SKUs
- Manage inventory-related product details
- Create and edit services
- Update…
1 vote -
control manage business
Right now, it appears that the ability to edit products, SKUs, services, and other operational settings requires granting “Manage Business” access through the gear icon. The problem is that this also gives the staff member access to areas they should not control, including the ability to edit permission groups and potentially change their own or other users’ privileges.
For our practice, this creates a real internal-control and security issue. We need to delegate operational setup tasks to trusted managers — for example:
Creating and editing products
Adding or editing SKUs
Managing inventory-related product details
Creating and editing services
Updating service…1 vote -
Add "Client Rescheduled" to cancellation tab
Add the option to select "client rescheduled" when choosing cancellation reasons. Also, when a client does reschedule, it would be great if that was visible in their history.
1 vote -
Staff to staff messaging
Our business recently moved from an EHR system to Boulevard. In our previous system, staff could send internal messages directly within a patient’s chart to share updates, concerns, or important information about that client.
Right now, Boulevard’s Messages feature is designed for client communication, so there isn’t a built-in way for staff to message each other inside a client profile. This makes it harder to keep patient-related communication organized and tied to the correct record.
A feature that allows staff-to-staff messaging attached to a client profile would help our team collaborate more efficiently and keep all patient communication in one…
1 vote -
Tips & Invoices
You should have the option to let the business owner modify which service only asks the patient for Gratuity after the appointment. Not all our services must require a tip. The option you have is to disable or enable it only.
Also kindly add a feature where we can create invoices and send it to our clients/patients. Especially if it pertains to unsettled appointments.
1 vote -
Forms should be reflected in the patient's account and can be seen every time and not having them fill it out every single time they visit
So we are just new to this software and we have few ideas that we think might help in improving your features.
As for the Forms & Charts, we created Intake Forms for our business and have it filled out by our patients as they check in. Those intake forms are very essential and must only be completed once. My idea would be to have all the completed forms reflect in the patient's account not just on the day they filled it out but in the future appointments as well.1 vote -
allow single session purchase without booking
Allow customers the option to purchase a single session without having to book an appointment. If there’s a sale and a customer wants to purchase a single session and use later they can’t. Boulevard forces an appointment for all services unless purchased as a package or membership.
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1 vote
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