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Welcome! We're excited to hear how we can help elevate your business. When sharing your feedback, paint us a picture of the challenge you're facing and how solving it would impact your day-to-day operations. The more context you give us, the better we can craft solutions that truly work for your unique needs. Together, we're building the future of self-care business management.
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7778 results found

  1. Patient Basic Info... Name, Date of Birth, Address, Email, Phone number, etc once collected in Blvd should auto populate onto new forms so the patient isn't entering those items each time.

    1 vote

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    0 comments  ·  Forms & Charts  ·  Admin →
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  2. Our Providers work on the mobile app on iPads, they've suggested it would be easier if they were able to see the name of the Patients recently completed appointment vs. needing to open each appointment individually to see which service rendered. Would save a lot of time and make workflow more efficient.

    1 vote

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  3. The ability to select "ship to patient's address" when ordering a prescription on ScriptSure.

    1 vote

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  4. being able to view the whole view of the day in the boulevard iphone app without scrolling, it’s a pain to have to scroll and slows me down significantly when looking at my clients/schedule for the day

    1 vote

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  5. The ability to set a preferred provider within the client profile.
    The heart is too easily remove accidentally.
    MD-Ware would state 'this appointment is being booked with a different provider than preferred' and force you to acknowledge before continuing.

    1 vote

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  6. When using the Boulevard Professional App on Android with enlarged system font sizes, the Save button on the time block screen becomes hidden and cannot be accessed. This happens because the layout does not scale with larger accessibility fonts.
    This makes it difficult to create time blocks without temporarily reducing the phone’s font size, which is inconvenient for users who rely on larger text for readability.

    1 vote

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  7. When using the Boulevard Professional App on Android with enlarged system font sizes, the Save button on the time block screen becomes hidden and cannot be accessed. This happens because the layout does not scale with larger accessibility fonts.
    This makes it difficult to create time blocks without temporarily reducing the phone’s font size, which is inconvenient for users who rely on larger text for readability.

    1 vote

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  8. The ability to create multi-day recurring appointments at once.
    Example: Service @ 10am - Mon, Wed, and Fri.

    2 votes

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  9. Prevent Double Booking
    Prevent admin from double booking room, and or device with an alert. Mistakes happen especially when you have several rooms and busy.

    1 vote

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  10. 1 vote

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  11. Please make it easier to export client data and forms so that we can use the data for follow-up, sending post-care and pre-care, and day-of-appointment info, and to send emails and texts with suggested skincare products and the suggested treatment plan. As of now, I can't export forms and charts to be able to do these things.

    1 vote

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  12. When a membership is canceled, it would be helpful if we could customize the automated message or email sent to the client. Right now, there is no customization, and it would be helpful to customize that message. We spend a lot of time as a business nurturing the relationship and working with clients, and to send such a simple and cold email just does not seem fitting.

    1 vote

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  13. Currently, custom payment methods are entered at each location via the Manage tab. All locations could be using the same payments such as Alle, Aspire, etc but must be entered every time a new location is added. Additionally, the payment method name must be entered exactly (upper cases, no extra spaces) in order for them to be recognized as the same in reporting across locations.
    Because multi-locations often only use the payment methods offered by corporate, it makes more sense to have this set up via the gear icon, and each location and toggle on the ones they will be…

    1 vote

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  14. Service Payment Links & Prepaid Service Checkout

    Overview
    Allow businesses to generate and send a payment link to a client for a specific service, package, membership add-on, or custom bundle of services, enabling clients to pre-pay before their appointment.

    Use Cases

    A client wants to purchase a single treatment before scheduling.
    A provider recommends a treatment plan during a consultation and wants to send a payment link afterward.
    A client wants to prepay for a package of services.
    Front desk staff need a simple way to collect payment from clients who are not physically present.
    Clinics want to secure commitment…

    1 vote

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  15. Clients should be able to access the forms they previously signed on the blvd app or website through their login, as it often includes consent forms and details about pre/post care

    1 vote

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  16. It would be great to have our add-ons sit under specific groups for online booking, as well as having the ability to make it a requirement for each specific group (similar to Service Modifiers).

    Use Case: Nail clients are required to select a design (or no design) and removal services (or no removals) for each time they book online. Reasons for this is because some clients do not select designs or removals, but want/need them, and it becomes inefficient having to reach out to clients to inquire about these two add-on services, then needing to reschedule appointments to accommodate.

    While…

    1 vote

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  17. 1 vote

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  18. Fixing IPAD checkout issues.

    -Fix the issue where if the Ipad app is not on, it should not allow you to checkout the client (currently it automatically charges the card on file without asking for gratuity).
    -allow clients to still leave a gratuity after applying a full credit (i would have to leave a penny as a balance in order for it to allow a gratuity)
    -If clients use the same phone number for multiple profiles, allow them to check in for ALL of them (families, partners, etc)

    1 vote

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  19. MAJOR upgrades to the mobile app.

    Allowing us to:

    -open up our schedule through the app
    -refund clients from the app
    -checkout/apple pay with the app
    -block out the entire day without having to do it individually for each staff

    1 vote

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  20. If a client pays cash and no change can be given, it should automatically be placed as a credit on the patient's account to be used toward in the future.

    1 vote

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