8464 results found
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New report view is BAD
Get rid of the new reporting view. Its horrible and not user friendly. There are way more important updates needed in BLVD.
2 votes -
notifications for manager
Ability for new appointment notifications to be sent to managers with certain filters, such as notifications for first time appointments for specific services.
1 vote -
Forms Not Able to Submit on Mobile Device
We've now heard from at least 8 patients over the last week that they tried to submit the forms on their mobile device and the submit button isn't visible or they hit submit and it doesn't go through. There doesn't appear to be any active incidents according to Chat, but we can't be the only one. We haven't updated our forms in months and this has just recently started.
3 votes -
Appointment Tag audit list
Please add the "appointment tag" to the audit. We use the heart emoji for staff request. Some times, staff/ receptionist would abuse this privilege and tag themselves with the heart emoji if the client tips as well. By having this tag feature audited we can better determine which staff is abusing this feature.
1 vote -
request staff order
Allow the order of staff to be changed during the client request or possibly have a randomized option in the ordfer. We noticed who ever is first in alphabetical order typically gets the most "requests", but when they come in they don't actually know or care. We just want everyone to get a more fair chance.
1 vote -
Create report to print out client's appointment schedule
Need the ability to print a client's appointment schedule easily. Our clients book for 4-5 months.
2 votes -
Messaging Time Stamps
We need date and time stamps in Messages. Knowing the exact date and time a message was sent, including past message history date/time stamps, is very important. Everything defaults to 2m when communicating regularly with clients through Messages.
2 votes -
eprescribe
The ePrescribe function is tedious and and annoying with two-factor authentication required for every login, every four hours. Chart access is what we need 99% of the time, with prescriptive ability 1% of the time. With this feature enabled, the two-factor authentication is required too frequently and inconveniently for general Boulevard access. Can this be changed to two-factor authentication only when trying to use the prescriptive feature?
1 vote -
When editing a base service to add an add on only service, the add on should be typeable
Add ons should be searchable when adding at checkout or during the service. The same way we add services or products to checkout, so the provider doesn't have to scroll through check boxes for every add on we have.
1 vote -
Make automated notification of email/phone number change show in message center
I foresee questions about why things changed, and us being clueless as to what profile was changed and who had the number originally. Not having any way of know what automated texts went out to who is just opening us up to look clueless in front of our customers. I already apologize for our software daily, so I am used to it, but I would love to have fewer reasons to apologize.
1 vote -
Can we get some flexibility on the automatic notifications when phone numbers and emails change?
I just saw that clients will now get an automated text and/or email when the information on file changes.
I agree with the intent of this, and applaud being proactive for it, BUT, there are some issues with how clients are actually in our system that will probably cause some issues (or make things messier as we work around them:
the spouse - we have times that spouse A books an appointment with their phone number and Spouse B's name. They then want us to change the phone number to be Spouse B's phone number at the appointment. So Spouse…
1 vote -
create your own automated text/email campaign
Create your own automated text/email campaign using specific audiences. There are currently only prebuilt ones. We should be able to customize automations as well
3 votes -
1 vote
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email connected field
Connected field in Forms for Email
1 vote -
Maintain sort order on product page
When in Manage-products, you can choose a sort order (lowest inventory to highest for example). If you then want to update inventory from that view, it resets to an alphabetical by product name view. The update inventory should maintain the same view that is currently on the screen.
1 vote -
Get rid of the lines attached to the units injected. You can't see the exact spot you injected multiple injections in the same area
Get rid of the lines attached to the units injected. For instance when you botox the whole lower face, it all runs together.
1 vote -
Allow negative filters on product page
The product page filters only allow you to include categories. Two issues come up with this: Sometimes I want all BUT one category, so then I have to figure out how to mark them all.
Sometimes I want to exclude a small number, but include a much larger number, and the list doesn't show all the categories. So, I need to then remember ALL of the categories I need to choose and then search and select them.
Neither option is nearly as useful and just excluding one or a small number of categories.
1 vote -
Consistent Naming in new reporting
I was looking all over for a product sales report and just saw it is "retail sales" If they are called products everywhere else in the system, then "product" seems to make the most sense in the report.
1 vote -
Search Bar in Booking Widget
It would be helpful if there was a search bar somewhere in the booking widget that allowed the clients to search for services. Every business categorizes them differently and I think a lot of people know what they are looking for when booking and it would reduce the click times. Unless the booking widget is getting a whole revamp :)
1 vote -
Pt hasn't gotten X in Y amount of time
There's currently no option that I can find to see what patients havent had a certain treatment or bought retail products in a certain amount of time.
It only allows you to see who bought or didn't buy a treatment and filter by their last appointment.
For instance, if a patient got Sculptra 18mo ago but comes in regularly for Botox, I can't filter that patient into a list that says they haven't gotten sculptra in the last year.
This is a huge opportunity for patient reactivation that we're missing from the current functionality.
1 vote
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