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Welcome! We're excited to hear how we can help elevate your business. When sharing your feedback, paint us a picture of the challenge you're facing and how solving it would impact your day-to-day operations. The more context you give us, the better we can craft solutions that truly work for your unique needs. Together, we're building the future of self-care business management.
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8137 results found

  1. There is nothing under the tip option that says "no Tip" only "dont tip on card" then says thanks for tipping cash. It makes clients feel obligated to tip and is confusing. Especially when we have wellness services that we certainly don't expect clients to be tipping on.

    3 votes

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  2. New Incomplete Forms Feature - Update Color

    We are so used to seeing that a patient is "running late" in red on the front desk page. The new incomplete forms feature is great, but if we could please change the color to something besides red. Now it looks like we have multiple patients running late, and it is really distracting.

    3 votes

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  3. Emails in client intake forms should automatically be linked into patient mail profile. The patient is filling out a client form and the birthday is linked but the email should be as well. We have to go in and manually look at the form and then enter the email provided.

    1 vote

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    0 comments  ·  Forms & Charts  ·  Admin →
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  4. Notifications of need for refills or pharmacy messages should be accessible on the providers main screen. The only way to see them currently is to go and look for them under the clinical tab. Provider should get an email that there are messages or there should be an indicator on the dashboard that a response is waiting.

    1 vote

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  5. You need to have Spa Finder integration. They have an integration app that allows you to redeem gift cards.

    1 vote

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  6. customer wants the option for the ai receptionist to do text only

    3 votes

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  7. We uploaded clients labwork as a file. It would be very helpful to have an option to share (or email) uploaded file with client.

    1 vote

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  8. When a client schedules an appointment online for a $100 service, with an "Add-On" online they see the items listed:
    Add on $20
    Service $100
    No total is provided

    When a client books a modifier online, they see the items listed:
    Service $120
    Modifier $20
    No total is provided

    Both services cost $100, both the modifier and the add on cost $20 but they are shown in two different ways. This is unclear to the client because it is inconsistent to include the up-charge in one situation and not the other yet display the same way.

    Please change this to…

    1 vote

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  9. We'd like another option on the part of the intake form where it asks about referrals, with a textable window where somebody could put in a client's name or how they heard about us if it is not something we already have in there as a clickable advertising referral partner.

    1 vote

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    0 comments  ·  Forms & Charts  ·  Admin →
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  10. 1 vote

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  11. currently when checking out a client with a membership/credits...it does not prompt the client to tip, rather just closes the ticket. Yes you can pre add the tip ONLY if asked by the checkout if they would like to tip, which in our facility is often the provider and they do not want to ask their client for a tip. Adding the prompt would remind the clients instead of asking and manually entering gratuity prior to their checkout.

    1 vote

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  12. Add an option for a 4-week billing cycle for memberships as this will allow for increased revenue and sales

    1 vote

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  13. Add an option for a 4-week billing cycle for memberships as this will allow for increased revenue and sales

    1 vote

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  14. 3 votes

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  15. Customize the sending time for Reminder Text.

    1 vote

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  16. Boulevard currently includes new package sales in Service Revenue when creating the daily QuickBooks journal entry. It separately debits the package liability account when a package voucher is redeemed, but the original package sale never credits that liability account.

    This causes Service Revenue to be overstated and the package liability to be understated, requiring manual corrections in QuickBooks.

    Please add a separate New Package Sales mapping so package sales credit a selected deferred-revenue/package-liability account. When a package voucher is redeemed, Boulevard should debit that liability and credit Service Revenue. This would allow the package liability in QuickBooks to remain aligned…

    1 vote

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  17. This would allow businesses to specify how they would like their deposits' descriptors to read when they are deposited in their bank account. This would allow for easier reconciliation when multiple merchant accounts are linked to the same bank account.

    1 vote

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  18. It would be helpful to be able to filter a client audience by City. We are looking into areas for expansion and having the ability to see how many of our clients already live in that area can be crucial to decision making.

    1 vote

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  19. I have staff that is dedicated to performing what is designated as an add-on service. It would be a huge help if is add on service can be assigned to a specific staff member, and not restricted to the same staff member who performs the main service.

    1 vote

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  20. Boulevard Duo app for cell phones so providers can do individual check out from their devices (ESP card processing)

    1 vote

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