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Welcome! We're excited to hear how we can help elevate your business. When sharing your feedback, paint us a picture of the challenge you're facing and how solving it would impact your day-to-day operations. The more context you give us, the better we can craft solutions that truly work for your unique needs. Together, we're building the future of self-care business management.
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7781 results found

  1. Icon on Appointments to alert when Medical History form needs filled out. Icon should appear for all new clients & again after the Medical History form expires a year later.

    1 vote

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  2. Access to a built in or 3PV for an AI telephone agent to make, change or advise on appointments 24/7. Keeping anyone from going to voice mail or losing appointments afterhours.

    1 vote

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  3. I would like to be able to create drip campaigns to follow up with consultations that didn't book, patients who put a service into their cart but didn't follow through with booking, and patient's who may need additional services

    1 vote

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  4. A task or to do list for the front desk that can be added to daily and checked off when completed. This will help with call backs, reminder, patient prescriptions, etc

    1 vote

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  5. Adding/changing online deposit percentage to dollar amount. When clients get injectables done, often times we don’t know how much they’re going to get or want so it makes it difficult to put a percentage deposit when the client books because they’re price may end up being higher

    1 vote

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  6. desperately need a tipping option specific to the job role. ex. estheticians need to have3 a way to accept them at check out where medical professionals do not

    4 votes

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  7. We provide Head Spa services and use the Resources as head spa stations available. We offer double head spas where two people can be in the same room at the same time. We run into clients booking double head spas with one stylist, but we have to manually go through and make sure another stylist is available. It would be nice if they could select the service and then BLVD selects 2 stylists or makes sure 2 stylists are available.

    Also, clients still cannot book appointments from the portal. I feel like this is important.

    1 vote

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  8. we created a before and after photos form. I would love for the photos to have treatment name and treatment date attached when they upload to gallery.

    1 vote

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    0 comments  ·  Forms & Charts  ·  Admin →
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  9. The manage location and manage business tabs operate differently in a bunch of subtle ways. Please standardize them!

    One example: Manage Location Products can search for an item, press enter and it "encapsulates" the search and shows the results, you can then search for another product to build a short list of a few different products. Manage Business tab only allows one search term at a time so you can only see one set of results.

    Just one of the many inconsistencies throughout the software. It definitely shows that different teams built things and there isn't one person paying attention…

    1 vote

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  10. 2 votes

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  11. When duplicating a form it auto assigns to all of the related services. It would be ideal if it is created as some form of unpublished draft. Most likely we don't want to assign the duplicate form immediately, this would allow us to edit the form and then decide when to go live with it.

    1 vote

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  12. When we hire a new employee, we put them on "New Talent” until they build their speed/skills (that has limited services). Then we switch them over to a regular stylist (that has much more services), but they aren’t “new” anymore. It would be great if I could quickly apply all those services at each location instead of having to do them one by one.

    1 vote

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  13. It would be amazing if there was a search tab in the messages tab to quickly find client conversations. the message tab in the clients profile does not show if a message was delivered or not, and we have so many texts messages coming in and out in a day its very difficult to find client conversations.

    1 vote

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  14. Putting clients on the waitlist should be much easier. There should be an option to add them to the waiting list for multiple days at once. Add them one by one for multiple service is too inconvenient

    3 votes

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  15. I do not see a way to allow staff to access reporting to audit upcoming appts. Say I ask my front desk team to let me know how many tox appointments are scheduled over the next quarter, there is no way to give them schedule summary permissions. They can only run reporting for past/closed out appts. We should be able to give select access to both summaries and regular reports.

    2 votes

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  16. 2 votes

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  17. 1 vote

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  18. Add 'delete all markings' as an option on face treatment sheets.

    Maybe delete all red, blue, green, etc? I like to leave pencil marks for my tox injection patterns to copy into their next chart so I know about where I injected last time. If they have filler, I will draw on using a different color, their injection patterns. Would be nice to be able to erase by color! It's time consuming to delete all my little lines, dashes, arrows, etc.

    1 vote

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    0 comments  ·  Forms & Charts  ·  Admin →
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  19. The new permissions are a great addition to the program.

    I am still struggling to figure out how some of the permissions work based on the descriptions. Having a little help icon on all of the administration pages to show what permission setting controls that page would be very helpful and intuitive.

    The technical descriptions can be useful, but I still can't figure out what permission is required to allow my staff to edit products at the business level (mainly to view and update UPCs/SKUs) Having that permission shown on the page would help me know what to turn on,…

    1 vote

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  20. Some of our providers don't want to fill their slow days but some would. Would love for the option to be able to toggle it for certain client lists

    1 vote

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