7134 results found
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Ability to turn on/off services or products that qualify for rewards points.
Having the ability to turn services or products on and off that qualify for rewards points is really important, especially in the medical space, where rewards for medications can't be given.
2 votes -
Option for a text reminder at 4 days out
Allow a setting to send reminder texts at the 4 days out from appointment, Not just an email option . Not all clients read their emails.
1 vote -
Patient Flow Status Monitoring
We would like to monitor Patient status AFTER their initial check-in so that we can monitor clinic timing to ensure optimal patient experience and clinic flow. For example, once the patient has been "roomed" and their vitals are taken, we would like to be able to mark the patient prepped and ready to see the Provider and then when Patient is ready to check out and we are getting their reports together prior to check out so we can better manage clinic timing and patient flow timing. This option would result in being able to review total Patient Visit Timeline…
2 votes -
Quick user PIN entry to quickly change between receptionists during checkout to accurately track who is processing transactions
Quick user PIN entry to quickly change between receptionists during checkout to accurately track who is processing transactions without completely closing out of and logging back into Boulevard.
2 votes -
1 vote
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Give us ability to amend the way the memberships are alphabetized online or reoganize the online schedule.
Give us ability to amend the way the memberships are alphabetized online or reorganize the online schedule the way we can with our online service menu.
1 vote -
Reviews
I checked myself out and I was NOT promoted to also leave a review on Google. The boulevard ratings NEED to sync with Google / yelp reviews. Surely there is a code. We have had sooooo many great ratings on boulevard, but none of them are leaving Google reviews
4 votes -
Being able to gift packages
It would be great our clients were able to purchase packages to gift to other people like gift cards.
2 votes -
NEED a Custom support phone number! The help chat is so frustrating, takes way too long and is not enough support
For what we pay as Boulevard members I believe we deserve to have better custom support. The help chat feels like a joke with ridiculous wait times recently have been over an hour, last chat was close to 3 hours. I feel like there should be a way to schedule a call with tech support when we have something we need help on. I understand you guys thrive on "good tech" but you need a human element. We are all in Customer facing businesses and to be able to talk to a live person is invaluable!!!
4 votes -
Inventory sorting
Ability to move columns, sort and filter when updating inventory rather than having to scroll to update each item
3 votes -
Ability to toggle back to the date of sales
For this example, imagine it is 11/20/25. I need to look at sales for 11/5/25. I want to check multiple transactions/order #s for that date. After viewing each order to go back to 11/5/25 I need to do the extra step of filtering the sales for that date again. It would be most helpful to be able to return that specific date with a back arrow vs needing to filter all sales again.
3 votes -
1 vote
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Practice Management
I am seeing way too much standardization on the business operational backend. We are paying for this service, not the other way around, therefore we deserve to have more options for unique customizations on behalf of our practice that allows us to genuinely express how we will manage them as they move forward with us. Boulevard is NOT a unique experience and actually making it harder for our business to operate
2 votes -
Show product cost at counter sale checkout.
Show product cost at counter sale checkout.
1 vote -
Offer codes: One criteria must be met for the offer to apply to the second service
Allow a code to be made with a "book _, get %/$ off _" so that one service has to be booked in order for a discount to be applied to the second service. For example, "get 50% off enter service when you also book a enter service in the same appointment!". This would limit the need for manual tracking if an offer is applied to an appointment and one of the two services is cancelled so the client doesn't get the discount they don't qualify for. Also eliminated the need to manually apply the discount at checkout.
3 votes -
voucher for product
Be able to utilize voucher for products tied to services. We have our neurotoxin appointment that has 3 options for add ons with the product of "botox" "dysport" or "xeomin" tied to each add on service. We would love to be able to have clients bank units on their account, but currently are unable as the voucher is only good for the whole appointment and not for the individual product (ex: 42u botox)
1 vote -
PLEASE MAKE IT SO PROVIDERS CAN UPLOAD MORE THAN ONE PHOTO AT A TIME
WHEN OUR NURSE IS CHARTING IT WOULD BE MUCH LESS TIME CONSUMING IF SHE WAS ABLE TO UPLOAD MORE THAN ONE PHOTO AT A TIME.
1 vote -
make it easier to make an appointment online
There are too many clicks to make an appointment. Our patients get super confused. Received a ton of negative feedback regarding our online booking. Fewer clicks so that it's so easy to make an appointment, people almost do it by mistake!
2 votes -
Preferred provider
When a client books a service online and requests a certain provider, it should give you the option to always default to that provider. This way is a client calls in to book and for some reason the front desk didnt ask which provider, they don't have to search forever to find who their normal provider it. Same goes if someone had a terrible experience. The client or staff should be able to block a provider to ensure they are never accidentally booked with them.
1 vote -
1 vote
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