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Welcome! We're excited to hear how we can help elevate your business. When sharing your feedback, paint us a picture of the challenge you're facing and how solving it would impact your day-to-day operations. The more context you give us, the better we can craft solutions that truly work for your unique needs. Together, we're building the future of self-care business management.

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7123 results found

  1. Automatic voicemail box to visual text would be so helpful to see when business is closed.

    1 vote

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  2. Control over locking start times based on staff, category, or service.

    A universal start time can be set for example all appointments are at the top of the hour. However, some of our services are not a full hour long, or others require more setup time and cannot begin at the top of the hour when sharing a resource with daily operations.

    It would be great to have a way to have controls over start times that had more adaptability.

    1 vote

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  3. Having an option to bypass tax collection on a sale when selling to an individual who has tax exempt status. This would differ from an Other payment type in that it would not give the front desk an option to create another open-text field.

    3 votes

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  4. Ability to only include the Location Name in client communications to avoid confusion as to which location they have booked for.

    2 votes

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  5. Ability to have OTB emails or texts created for multiple location and have the merge tags dynamically update to fit the correct location name and business name when sending to clients across multiple locations.

    1 vote

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  6. 2 votes

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  7. 4 votes

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    0 comments  ·  Other  ·  Admin →
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  8. Split merchant processing to allow for franchise royalties to be deducted directly from franchisees' transactions and sent to the franchisor's account, while sending the remainder to the franchisee's merchant account.

    1 vote

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  9. I would like you to add additional fields to the Reports. Specifically related to cancellations. It would be great to see # of No Shows, # of Cancellations and Reschedules so I can add them to the report I pull.

    2 votes

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    0 comments  ·  Reporting  ·  Admin →
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  10. I’d love if Boulevard offered an Ambassador Program option that works like the referral program but allows us to assign unique codes with adjustable discounts and rewards per ambassador, in addition to the current blanket give X get X setup. This flexibility would make it easier to tailor incentives and better support influencer partnerships.

    1 vote

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  11. What we really need is a way to ensure that, for specific services (like Botox, filler, microneedling, laser resurfacing, IPL, vitamin shots, mid-depth chemical peels, micro laser peel, dermaplaning, and sclerotherapy), a medical professional signs off that the client is medically cleared to receive treatment.

    We want this to be automated for the Medical Director to signoff on annually per patient.

    2 votes

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  12. Add a birthday perk to unlock the month of DOB to memberships

    1 vote

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    0 comments  ·  Other  ·  Admin →
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  13. The image displayed in the self-booking overlay is extremely dark and there are no options for cropping when uploading to ensure it's centered on the part you would like displayed. Please add more options for this image.

    5 votes

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  14. it is more intuitive to have white areas on calendar to be when staff is available and gray when they aren't

    3 votes

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  15. Allow different services to have unique booking cutoff times (e.g., standard services bookable 1 hour before, but permanent makeup requiring 24 hours). This would give businesses flexibility, prevent last-minute bookings for complex services

    1 vote

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  16. Need to be able to set a date range under Schedule --> Form status: Needs review...instead of having to click through each date. Would save me LOTS of clicks and I could be sure I've reviewed everything and didn't miss one more easily.

    1 vote

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    0 comments  ·  Forms & Charts  ·  Admin →
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  17. Would like the ability to hide product unit costs from certain permission groups, but still allow them to see product catalog & do inventory.

    1 vote

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  18. Currently, the membership fee collected is counted as sales, and when the same credit is redeemed, it is reported as a separate sale. It essentially counts the same sales twice. This is grossly incorrect, for both legal and accounting purposes. Please consult with your tax advisor and consider correcting the platform as soon as possible. Thank you.

    1 vote

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  19. It would be great to have a section like a paystub where you can insert a note to each employee for the pay week. It would be great to write reminders or correction reason on their report. I had an incident where my stylist added her tip with all her service charge, I don't take tip on credit card. She could have received her commission with more money since she had already received her tip in cash from the register. A reminder in a note section would clarify the difference in pay before assuming she was missing money from her…

    1 vote

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    0 comments  ·  Reporting  ·  Admin →
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  20. It would speed up the checkout process if a client pays in cash- to be able to enter the amount of cash given to you and have the system show you the cash back to give to the client.

    4 votes

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