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Welcome! We're excited to hear how we can help elevate your business. When sharing your feedback, paint us a picture of the challenge you're facing and how solving it would impact your day-to-day operations. The more context you give us, the better we can craft solutions that truly work for your unique needs. Together, we're building the future of self-care business management.
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7785 results found

  1. It would be amazing to have an option where new clients are automatically directed to the first available provider or appointment slot when booking online. Right now, new clients often select specific providers, which can delay booking availability and create gaps in schedules. This feature would help maximize booking capacity, improve client experience with faster availability, and better distribute new client traffic across the team. Even having this as an optional toggle in settings would be incredibly helpful.

    2 votes

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  2. Please add prices and service durations to both service menus (gear & manage). This would be so helpful to see this info a quick glance. Maybe there could be other categories we could view there, too.

    1 vote

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  3. MULTIPLE PHOTO UPLOADS FOR UPLOADING BEFORE AND AFTERS. ITS TOO TIME CONSUMING TO INDIVIDUALLY UPLOAD AND RUINS WORK FLOW.

    5 votes

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  4. give cumulative totals for hours worked. Should not have to manually add up hours.

    3 votes

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    0 comments  ·  Reporting  ·  Admin →
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  5. Offer "dynamic pricing" which would offer discounted (or higher pricing) depending on the day. This is important to encourage booking for slower days, as well as to capitalize on busier days.

    5 votes

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  6. Facial Lounge would like the ability to easily contact members whose vouchers are about to expire.

    2 votes

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  7. please place more than 3 options for the tip suggestions 4-5 options allows people to tip more, or not feel guilty when they cant. Its a fact that if there are button options listed for you the client is more likely to choose one than to put a custom amount and if its available on the screen they're more likely to just click on the screen and sign. This would be making it easier on the client at checkout and only having 3 options limits them. 18% 20% 22% 25% is better than 18% 20% 25% or 15% 20% 25%…

    1 vote

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  8. Front desk can't create schedule blocks

    1 vote

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  9. Every time I refresh the Dashboard Calendar or make any appointment changes, all resource calendars automatically reappear and get selected. This is really frustrating because we don’t use the resources calendar at all, it’s irrelevant because we can see what resources are being used in the staff calendar, and there’s no reason for them to show up. Please add a setting so resources do not auto-select or auto-display after refresh or appointment edits.

    6 votes

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  10. 1 vote

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    0 comments  ·  Forms & Charts  ·  Admin →
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  11. Precision Scheduling lacks the option to distribute clients by seniority when "First Available" is selected. This is super unfortunate since I feel like most salons and spas operate that way. It's becoming a serious issue with my senior estheticians when all of the new bookings are going to my newer estheticians even when they have the availability. I've adjusted the Precision Scheduling to distribute clients evenly but this is a HUGE PROBLEM that I hope can be fixed ASAP!

    3 votes

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  12. Offering digital gift cards with an auto generated gift card number would be great! We do not offer physical gift cards. So, the only way for us to sell gift cards at the salon is through the salon website via Boulevard.

    3 votes

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    0 comments  ·  Other  ·  Admin →
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  13. I would like an option (like in Square) for my stylists to approve or decline an appointment that was booked online. Sometimes there are scheduling conflicts, and this would help prevent that. Currently we have to reach out directly to clients to reschedule.

    2 votes

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  14. When a membership is paused and scheduled to resume, clients should receive an automated email reminder 24–48 hours before the charge date.

    This would help prevent unexpected charges, reduce support issues/refund requests, and improve overall customer experience.

    Ideally, the reminder would include the membership details, resume date, and a link to manage or modify the membership.

    4 votes

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  15. When a form or chart is set to send for "All services" and new services are then created, those new services should be auto added to the forms and charts that have "all services" selected

    2 votes

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  16. Our salon needs commission tiers with a layered structure, e.g., $1-2500 = 40% of that amount. Then, the amount between 2500-3500 could receive 45%, and 3500-5000 = 50%, and so on. This should also include an hourly and commission option to fulfill state minimum wage requirements that can be reflected in the commission totals. (minimum hourly rate; or rate desired would work randomly with the commission totals showing that the hourly totals could be nullified by commission amounts if desired.)

    3 votes

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  17. An automated email from the building system would provide options for information, including daily totals and summaries. These options may include retail staff numbers or selections to be checked, as well as a synopsis of the total day, week, month, or year.

    5 votes

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  18. THIS SMALL INTEGRATION MAKES IT WORK ON THE BOULEVARDS SIDE, GIVING THE SALON A FULL LEVEL OF REVENUE AND NEW CLIENTS FROM OTHER NEIGHBORHOODS. MANY PAY NORMAL SERVICES TOO, AND PAYMENTS WHEN INTEGRATED IS BI-WEEKLY. THE INTEGRATION MAKES SURE THE CLIENTS FILL SLOW SPOTS AS WELL AS ALL LATE APTS , LAST MIN CANCELATIONS, AND NO-SHOWS ARE ALL PAID IN FULL

    2 votes

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    1 comment  ·  Other  ·  Admin →
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  19. It would be great if there could be a report that populates referral sources for clients. This would be a great tracking tool to see how effective SEO campaigns are.

    2 votes

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    1 comment  ·  Reporting  ·  Admin →
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  20. Create an option in automated reminders to a specific group of tagged clients. For example, our clients who are doing HRT will be reminded in 6 months to get bloodwork done.

    4 votes

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