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Welcome! We're excited to hear how we can help elevate your business. When sharing your feedback, paint us a picture of the challenge you're facing and how solving it would impact your day-to-day operations. The more context you give us, the better we can craft solutions that truly work for your unique needs. Together, we're building the future of self-care business management.
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8483 results found

  1. Can Boulevard enable a pathway for businesses to push their Ratings onto their Google Business profile? It helps BLVD but not our business when they're housed in the Dashboard but not visible to incoming clients.

    6 votes

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  2. Hi Boulevard Team,

    We’re hoping you can help us determine whether there is a cleaner workflow for an issue we’ve encountered with our twice-yearly promotional sales.

    We are a medspa/wellness practice and use Boulevard Packages for our Summer and Winter Sales. This works extremely well for nearly all of our services because patients can shop all sale offerings in one place online, purchase a package, and automatically receive the appropriate vouchers in their account.

    The exception is Botox and Dysport.

    During our sales, we typically offer:

    30 units of Botox for $300
    90 units of Dysport for $300

    Historically, we…

    2 votes

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    0 comments  ·  Other  ·  Admin →
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  3. There should be a way to collect a flat fee at time of online booking, rather than having to manually enter a % of the list price. If I want to collect a $50 deposit for all my services, I shouldn't have to figure out what % 50$ is for each of my services.

    3 votes

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  4. Working on transition timing for providers.

    When a provider is turning over a room, the transition time should be added/populated onto the end of the appointment time without impacting the patient and ensuring they're not waiting in a weird limbo time.

    1 vote

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  5. There have been many instances where an issue arises and it takes 15-20 minutes before a human jumps into the chat after the bot gives me the steps to try and fix it on my own. Because it is a chat there are times where what they are asking you does not make sense and for them to go into further detail then it takes a longer response time, following pictures etc. when a phone call would be faster for step by step insturctions.

    3 votes

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    0 comments  ·  Other  ·  Admin →
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  6. Not all providers are eligable for tipping. An option to turn tipping on and off for individual providers would be very helpful.

    9 votes

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  7. Just let people who originated the note be able to edit the note!!!!!!!!!!!!!!!!!!!

    1 vote

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    0 comments  ·  Forms & Charts  ·  Admin →
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  8. If the client is new they should have to do a deposit. If they are not they shouldn't.

    3 votes

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  9. This would allow businesses to edit the copy and structure of the confirmation and reminder emails and text messages sent to clients when they book an appointment.

    Example: If clients are booking a virtual consult or a telehealth appointment, this would give them the ability to remove the physical location of the spa or clinic where the appointment is booked from the transactional notifications.

    1 vote

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  10. This would give businesses the ability to add $$ to a gift card when a qualifying amount is purchased. Example: Buy $100 gift, get $25. This would automatically add the $25 for gift cards purchased over the $100 amount.

    2 votes

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  11. It takes so much longer to have to manually add new products when we used to be able to duplicate the product which lessens efficiency. Please bring it back!

    2 votes

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  12. Allow the team to request off and pick up shifts and it automatically refresh the calendar after being approved by management

    1 vote

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  13. Add a set up time to facials so clients don't show up until we're done setting up and we don't have to ask them to come in later. This allows the client to book 10 minutes later than is available and add in an automatic set up time.

    1 vote

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  14. Add a rotate picture option on photos not just a zoom in and zoom out option

    1 vote

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    0 comments  ·  Other  ·  Admin →
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  15. Email address should fill in on client profile if its not already there. Also there should be a way to opt into marketing on client intake form that connects because not everyone has a online profile and we cant opt them in when they book over the phone....

    4 votes

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  16. For recurring guests save completed form to profile so they don't need to complete every time

    3 votes

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  17. we would like the offer code to be worth ZERO dollars- that way when someone sees an offer online like grand opening promo they can put it in their appt when booking and the provider knows to give the offer

    2 votes

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  18. The ability for units to be auto-calculated in charts. EX: SP entered 50 units using markup, and that is automatically added up in the chart so they don't have to do this manually. Bonus if the unit total on the chart can then be automatically applied at check out.

    2 votes

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  19. For example, clients can only book four hours out, but sometimes there is availability within those four hours. The ability for Beau to auto-transfer whenever a client is requesting a same-day appointment would be great instead of sending a client a link that isn't going to show anything available.

    1 vote

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  20. Print or download a list of all service and package pricing to help with making rack cards as well as keep record of past prices as adjust.

    4 votes

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    1 comment  ·  Other  ·  Admin →
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