7584 results found
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URL in Confirmation Text
Ability to add a URL to the confirmation text and other client text notifications. This would allow businesses to share additional information with their clients ahead of their appointment.
4 votes -
Create an option for class bookings (pilates, yoga, etc)
Make classes an option in BLVD.
1 vote -
Automatic waitlist notifications
Add a feature where you can automatically push out waitlist opening notifications to patients on the waitlist. .
18 votes -
Ability to upload image files to client gallery via API
This would allow businesses the option to capture photos and other images using an external software and have them stored within a client's profile within their Gallery.
1 vote -
API for triggering and sending SMS messages via Boulevard hosted numbers
The ability to send SMS messages via Boulevard's API so they utilize the same location numbers that have been provided by BLVD.
2 votes -
Please Upgrade the Booking Widget
Look at Mangomint's booking widget. It is way better than Boulevards. I have been with you for 3.5 years and you have not upgraded it once. I have had many clients tell me that I should look for a new booking system because they gave up trying to book something on it. Please. If it doesn't happen soon, I am switching to Mangomint.
4 votes -
We need tabs rather than opening multiple Boulevards in the browser
It would be nice to have tabs for multi-tasking. Thank you
3 votes -
AI phone call assistant to help our front Desk
I see out there have lot of Phone call assistants to help our phone desk, booking automation, phone call and online, without missing any clients booking
1 vote -
Internal Messaging
Internal messaging within employees, like a chat or inbox. To remind them to call/follow up with a patient. Or a "Hey your patient is ready for you". It would be very helpful.
8 votes -
Amend the terms of service to allow us to manage gift cards in accordance with federal and local laws
Section 8 of the payment processing terms states that we are not able to have an expiration date on gift cards. Some states (and federal law) allow expiration of gift cards.
Requiring small businesses to retain this as a liability simply as a term on your terms of service is not a very friendly practice. I would like to see the section updated to include language that we will follow all federal, state, and local laws concerning gift card expiration. This allows me to operate my business in a manner that is appropriate to me and my location without being…
3 votes -
manually correct payroll
Would like to have the option to manually adjust payroll. For example, we don't want our employees to be paid for a discounted service but instead the full service price.
3 votes -
link for card on file collection like MangoMint
it would be great to be able to send a secure link for clients to add their card of file the way mangomint does.
9 votes -
Assign add-on to a different practitioner than who is performing the base service
Sometimes a client is booked for a service with an esthetician that has an add-on but the add-on needs to be performed by a nurse. It would be helpful to assign the add-on to the nurse so they can see it on their schedule. We have just been adding a time block to hold their time.
5 votes -
Add a treatment date column in forms and charts section of client profile
Currently we are only able to see the date the charts are submitted, can we have a column for date of the actual appointment? Also maybe have a time stamp in the chart for when it was signed off on?
1 vote -
Message Center for your boulevard software clients
I know you have a "Change Log", but it would be nice to have a Message Center for your software cleints. This could be where you post communications Boulevard sends out to us. Such as communications regarding the change in how our CC deposits will appear on our bank statement from 5/3 Bank to Boulevard Labs, or the email that was sent our regarding the credit Boulevard was very reasonable in giving us for the software outage last week. Some of my staff got that email, I didn't. As business owners we get hundreds of emails a week. Being able…
3 votes -
Booking an add on with a different staff member other than the base treatment
Would love to offer a complimentary skin consultation add-on with our estheticians when a client books an injectable treatment. Right now this is not possible. Would be a great way to cross promote treatments.
6 votes -
Additional SSO Options
We would like compatibility with other identity providers (IdP) other than Okta for Single Sign On (SSO) capabilities.
The use case would be for businesses that wish to streamline employee access to respective applications and systems. For example, in addition to Boulevard I use Microsoft 365/Entra ID and rippling for authentication. It would be nice to have everything connect to this IdP or Okta.
It would also be great in having SCIM in conjunction with SSO for automation of user provisioning and offboarding would be greatly beneficial as well.
1 vote -
Disable checkout IF forms not signed
If a patient has NOT signed consents, etc... DO NOT allow the checkout to complete until they SIGN the forms. This is a HUGE legal protection for patient and provider
2 votes -
Ability to disable membership confirmation email
Businesses would like the ability to disable the membership confirmation email and other transactional emails related to memberships for them to manage those communications outside of Boulevard, such as using a dedicated tool for client journeys or drip campaigns.
2 votes -
Separate booking logins for new vs. existing patients
Separate booking logins for new vs. existing patients is a very necessary feature to allow our clients to use Boulevard to its full capabilities.
In our office (med spa), we cannot allow new patients to book certain services without having a consultation first. This has caused us to have to disable most of our services in the online booking section since patients will just ignore any notices we put up and book anyway. This is punishing our existing clients who are authorized to book these other services, but since there is no barrier to entry, we can't allow anyone to…
2 votes
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