8143 results found
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Allow a user group assigner to assign to a group with settings they don't have
An HR user is responsible for employee onboarding and should be able to assign new employees to various user groups, but they don't necessarily NEED or should have access to the same things, such as client information, that the assigned group would need.
It would help streamline role access for groups to be able to assign to other specific groups (an approved list) without themselves having those same privileges.1 vote -
Staff Notifications for Rescheduled Appointments
Service Providers should receive text notifications that their clients have rescheduled or that front desk has rescheduled a client. They do not receive anything except new bookings and cancellations.
3 votes -
Allow "Copy Previous Chart" Across Template Versions
We love the Copy Previous Chart feature, but there is one limitation that significantly impacts clinical workflows.
Currently, if a chart template is modified (for example, by adding a new field, checkbox, consent item, or assessment section), previously completed charts can no longer be copied until the patient has one visit completed using the new version of the template.
For medical practices, chart templates are living documents that are continuously improved. We frequently add new assessment fields, safety questions, documentation requirements, or treatment options as our protocols evolve. Every template update temporarily breaks the ability to copy previous charts for…
2 votes -
Designate appointment start time for each service in its settings.
Being able to designate the start time options for an appointment in it's description would help manage calendars. Espeically helpful for providers whose appointments are large blocks--for example, i take 2 new clinets and 2 touchup daily. The new client blocks are 3 hrs. the touchups are 30 minutes. There is no efficient way for me to ensure new clients can only book at 9 & 12 and touchups can book 3 and 3:30. I am having to do parlour tricks in the calendar to allow clients to self book and I am having to manage all my touchups directly.
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1 vote -
require a photo at booking and show the photo automatically in the booking alert
By requiring clients to submit photos of the area they desire us to work on, we are able to save clients and providers time and frustration by weeding out poor candidates before they come to their appointment. Photo submissions are already a feature--but providers are not notified and the photos are difficult to access from a workflow perspective. This will make it quick and easy to clients and providers alike. Saving time, frustration and reducing lost revenue from clients booking time slots they should not.
2 votes -
Automatically Link online gift card purchases to recipient's wallet
If a client already has a profile, it would be great if gift cards purchased for them online were automatically linked to their wallet.
1 vote -
gift card
I need gift card options for much greater than $500. I frequently have sold them for $5,000.
1 vote -
Have the Client Profile show an AI summary of client history
Our staff is finding they have to do a lot of digging with each client before seeing them (for example, we always hear "how many treatments have I done on my brazilian" for laser clients and similar) so they find themselves digging through each previous chart, or to see history of settings etc. would be nice to have some kind of AI summary (Weave users know how it summarizes calls - something similar would be incredible!)
2 votes -
Ability to set a goal for charts completed by NPs, set by a manager or admin
This would allow a manager of nurses to establish a set number of charts that each nurse would need to complete in a given day or week, before submitted to the medical director for sign-off.
1 vote -
Auto apply offer codes can be seen on self booking overlay
When there is an offer code with auto apply turned on, let the client be able to see the discounted price on the self booking overlay, currently if they meet the criteria for an offer code it still shows the retail price and not the discounted price, make it to where they can physically see the discounted offer on there end and not just our end when we are checking them out.
1 vote -
Automatically apply the cancellation fee based on the policy we already set
I understand that Boulevard allows us to set a 48-hour cancellation deadline and a cancellation fee, but the current workflow does not make operational sense for a medical aesthetics practice.
If a client cancels after the 48-hour cancellation deadline has already passed, the system should be able to automatically apply the cancellation fee based on the policy we already set. Otherwise, the cancellation policy becomes more of a manual reminder than an actual enforceable setting.
The current process creates several issues:
- Clients may still be able to cancel after the cancellation deadline has passed and avoid the fee completely.
- Staff…
2 votes -
Multiple Locations - Control Which Clients Can Book Online at Which Location
We have one instance of Boulevard with two locations. One location is open for the general public and the second location is a fully different brand that is members-only. When we allow online booking for the second location, any current or prospective clients can select and book at the members-only location.
Ideally, Boulevard would have the option to create a new site/URL for each separate location so that the members-only salon is a separate URL that we can share with members.
Another feature that would be helpful for this use case is if the online booking had an option to…
1 vote -
Feature Request: Date-Specific Notes Box on the Schedule View
We'd love a text/communication box pinned to each day's schedule — specific to that date and visible to all staff without clicking into an appointment or client chart.
Right now, day-of operational details (provider running behind, equipment issues, VIP arrivals, group bookings, day-specific reminders) have to live inside individual appointment notes or get communicated through texts and sticky notes outside of Boulevard.
A date-specific notes box would keep the whole team aligned at a glance. Ideally it would be movable/draggable so it never blocks schedule info, editable by permitted staff, timestamped with the author, and visible on both desktop and…
1 vote -
Provider Scheduling
We need service-specific provider availability rules. Example: Provider A is available for online booking Tuesdays 9-5, but Laser Hair Removal should only be bookable with that provider Tuesdays 9-12, while Electrolysis should remain available 1-5. Current provider shifts, service-level settings, resources, and Precision Scheduling do not enforce this provider/service/time intersection.
2 votes -
blast campaigns should have a recurring send feature
Would love to be able to set recurring blast campaigns - for example, being able to send out a welcome email on a recurring weekly basis for first time appointments or being able to send out a "botox reminder email" to those that have had it more than 3 months ago -- but keep it recurring.
1 vote -
App: Should support messaging.
Clients are messaging and I don't see it until I'm in the office. There should be a tab to support that platform within the app.
3 votes -
create sales offer for new and existing clients referring clients
introducing our service at affiliate medical wellness center with lifetime payment of $99 on all preferred services
1 vote -
Payment collection without online booking
Medical aesthetics practices frequently collect reservation fees before the appointment. Many of us intentionally don't enable online booking because consultations require screening and scheduling by staff. We need the ability to generate a secure, appointment-specific payment link via SMS or email without requiring online booking or a processor migration. The payment should automatically apply to the appointment reservation and update the appointment status.
1 vote -
Enable searching clients in messages.
Enable searching clients in messages.
2 votes -
enable phrases inside the patients profile.
enable phrased inside the patients profile.
1 vote
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