Client Communication Customization
Please let us edit automated client emails like receipts and confirmations, in more detail. They sound generic, and it’s wild that this basic feature costs extra- as much as a phone bill! We just want our messages to sound like our brand. Many other platforms I compared you to offer client communication at no additional cost or at much higher quantities per tier. Please update this!
Ashley Vicencio
shared this idea
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Christine Hermosillo
commented
Boulevard administration - is there any update on this topic??? If you need help understanding or are interested in discussing further I would advise you look into PatientNow as they really do have a nice set up when it comes to the client being able to build how unique the client experience is. my advice is to avoid anything standard and allow the client to use their own brand tone, etc... just the way boulevard does for their own candles, boxes, marketing material they send to clients as well as for their online presence. we should not be linked to boulevard websites and we should be able to have a company that we pay fight to let us stand out and improve our own SEO, etc... very disappointed in the lack of responses from administration here.
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Christine Hermosillo
commented
THIS IS SO IMPORTANT. THIS IS OUR BRAND, OUR PRACTICE, OUR TIME, OUR EFFORTS. BOULEVARD IS TAKING THIS ALL AWAY.
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Christine Hermosillo
commented
I couldnt agree more!!!! WAy to many boulevard standardizations and not enough personalized practice management operations.