8140 results found
-
Adding a prominent "Return to Business Website" button or link within the booking flow.
Currently, when a client clicks "Book Now" on a business's website, they're taken to the separate Boulevard booking page. Once they're there, it's not easy to get back to the business's website if they want to browse services, read about staff, check policies, purchase products, or find other information. This creates a disconnected experience.
It would be great if Boulevard could offer an option for businesses to keep the booking experience more integrated with their website. Some ideas include:
Opening the booking page in a new tab so the business website stays open.
Adding a prominent "Return to Business Website"…1 vote -
front desk can’t easily see availability across both locations when booking, i would like to be able to see location dashboards side by side
i would like to be able to see location dashboards side by side
1 vote -
Ability to create offer code for specific service provider
This would be the additional condition for an offer code to only be applicable for a specific service provider. The idea is that a business may want to spotlight a certain service provider and offer a promo for only them.
5 votes -
More Marketing Options for Targeting and Reporting
I would like more insight into my marketing programs. For example, I would like to see which patients click on the emails, unsubscribed, etc.
I would also like the ability to resend an email to users that didn't open the previous email.
2 votes -
Adding more than one product to a service
I really would love to be able to add more than one product to a service at a time. It would help keep inventory and pricing accurate. I have a custom 'cocktail' using multiple products/services I offer. I would love to be able to add all of the products to the service so it keeps the inventory tracking accurate.
2 votes -
patients want to see what they have had done previously on their account
I have had several patients request to see what they have had done previously on their account.
1 vote -
Forced Advertisement for Affirm and Klarna
If a business is not participating with Affirm or Klarna as a payment option, this SHOULD NOT be advertised in client notifications. It is confusing to clients if they believe this is a new payment option for them but the business is not offering it.
8 votes -
Individual Appointment Time Client Reminders
Clients should receive appointment reminders/confirmation texts & emails 24 hours before THEIR scheduled appointment time (or however many hours a business states in their cancellation policy). Boulevard sends out batch notifications and 5:30pm the day before a scheduled appointment. This is unintuitive for clients who want to self manage an appointment. Please change this feature!
1 vote -
flag charts that have not yet been completed by providers
Providers will need to complete charts before seeing the patient again- prompting the provider to complete charts in a timely manner.
1 vote -
Stronger wording for No-Show Cancellation Notifications
No-Show cancellation notifications need stronger and more assertive language other than "Your appointment has been cancelled". "You have been recorded as a No-Show for missing your appointment" and then verbiage about all of the fees and policies that kick in should follow in the text.
1 vote -
3 votes
-
Gift Cards need to be visible in the client portal
PLEASE ADD GIFT CARDS TO THE CLIENT PORTAL!!! Everyone wants to see their gift card balance in their portal. It is a waste of our time to have a discussion with every client wondering where their gift cards are.
2 votes -
we'd like the ability to share before and after photos with the patient within Boulevard, whether by text or email.
We'd like the ability to share before and after photos with the patient within Boulevard, whether by text or email. Right now there's no ability to send attachments within the texting platform.
2 votes -
API: Edit and delete tags from gear icon > Tags
Tags can be leveraged the via API to trigger other actions outside of Boulevard, which is extremely useful. For example, a tag placed on an appointment can trigger a text to be sent to the client via a third party connection.
Specific locations may request that a new tag be made for a specific text trigger that may later need to be edited (i.e. typos) or deleted (i.e. it was only even temporary in the first place). These can only be done manually via the dashboard, not via the API, making management for hundreds of locations quite inefficient.
1 vote -
minimize side menu
Simply give the users the function to minimize the left side menus to allow a larger view of the main screen. This is important when working on inventory or other 'manage' functions.
1 vote -
Convert Gift Card Sales Location
Ability to shift liability and sale of a gift card sold via one location to another location. This would allow a location that has sold a gift card, but will not be the location where that card is redeemed to move the sale and liability of the gift card over to another location for redemption purposes.
1 vote -
Ability to send a unique text reminder/confirmation for select services
We have such a variety of services (mineral baths, massages, facials, yoga, etc) that we need unique text reminders to tell them how to prepare for appointments, what to bring, etc.
1 vote -
Tracking Prescribed Visits
I need to be able to track visits. For example, a client is prescribed 12 visits of physical therapy by their physician OR they have 10 visits that have to be used within 30 days (whichever come first). I need to be able to track that and know when a client is running out of visits. Vouchers won't work because this isn't something that people will prepay for. They would pay for each visit individually.
1 vote -
Default card on file
I have a lot of clients that put multiple cards on file. Please make a feature that allows us to put one as their default card so we don't accidentally charge the wronge card.
2 votes -
Google Calendar
Allow external google Calendars to block off times on BLVD Calendars, like if i have a doctors appointment scheduled on my google calendar i want it to block it on my boulevard schedule
1 vote
- Don't see your idea?