7785 results found
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rating text message
Have the ability in the Ratings Text Message sent to clients post appointment to replace the Boulevard Rating Link with a link to our Google Review page. This is more powerful and useful for the business. Clients respond well the ratings link, but many believe they are leaving a google review or the rating gets passed to Google. So now the Team Member has to reach out ans ask them to do it again.
5 votes -
Ability to track appointment booked through text marketing link
I have just recently started using the text marketing feature. I have to be strategic with how often we use it due to cost. Currently it only tracks how many clients have "clicked the link" in the text message. Our clinic needs to know if those clients are actually booking an appointment through the link, not just clicking it. The ability is already there within the automated campaigns. It would be a beneficial update for the blast campaigns to show the same data.
1 vote -
Provide a link to safely and securely send to the client so they can add their credit card to their profile.
We need a link to to send to the client so they can add their own credit card info to their account without us having to call them
1 vote -
Separate permissions for viewing all appointments and viewing all client history
Separate permissions so that employees can view all client appointment history without viewing all appointments on the calendar
4 votes -
1 vote
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Ability to give gift cards
Gift cards sold in-person should have the option to GIFT or transfer to a recipient.
It defaulting to the purchaser is a glorified account credit.4 votes -
have the name transfer over in forms/charts. I often need to retype name inside of chart- and I have to go back and forth
I would like the client name to automatically appear on the forms and charts- I often have to toggle out to remember spelling when I am inside of my forms/charts
2 votes -
Let us change the wording in the automatic text sent out for ratings.
I like to give my clients $10 off if they leave us a five star rating on Google, but I cannot rely this to them in the ratings text message that is sent out
1 vote -
Add cancellation and no show rate to reports
Add cancellation and no-show rate to reports
1 vote -
gift card fraud
There's a message now when you buy a gift card warning of fraud and we need to remove it or change the language because it's causing customers to be afraid of buying gift cards online
3 votes -
making it easier to flip through old charting so you can see patient history easily
Make it easier to see patient history, like how many units of botox they has previous appointments or maybe just a way to flip through the old charts instead of having to open and close each one... we need the system to be more user friendly and faster for busy schedules
4 votes -
Referral
It would be beneficial if, when creating a new client profile and selecting ‘Referral Source’ as ‘Another Client,’ the system automatically activates the referral program once the referring client is searched and added. This would mirror how the referral program is triggered when a referral link is used.
This improvement is important because most referrals happen through word of mouth, and clients typically do not use the referral link. Automating this step would ensure referrals are properly tracked and rewarded without adding extra effort for the client or the team.
5 votes -
Inventory & Retail Optimization
Predict product demand by brand + stylist, suggest reorder timing, and recommend retail pairings per client
1 vote -
3 votes
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No Show appointments remain on calendar
No Show appointments remain on calendar just maybe turned red? This way it doesnt look like a provider had no one booked. Right now it just is taken off the calendar and negatively effects utilization of schedule .
2 votes -
Cookie Consent Banner
For ad tracking, need the ability to add a cookie consent banner or Google Consent Mode on the booking overlay or hosted booking pages.
1 vote -
Prevent loyalty points from being used with other offers
We would like the ability to reject using loyalty points on a sale, if another offer is already applied. For example, we have 20% off some old packaging on products, but clients are also able to apply their loyalty points, and then we make no money on the sale. We would like the ability to limit the amount of discounts a client can apply to one sale.
1 vote -
add ons
I would really like for massage clients to be able to add on a sauna or sauna clients to be able to add on a massage. We have a lot of services that can be grouped together but are not performed by the same practitioner. It would be nice to be able to suggest add ons for specific services and allow different providers to perform the add ons
5 votes -
appointment notification emails for all provider bookings to main office email
with AR, there was a way where the office email was sent an email anytime a patient booked, rescheduled or cancelled an appointment so the front office staff/owners can see who is booking with providers, etc. not just sending an email to that provider only. I don't want to constantly search a provider schedule or search patients to find out their booking history.
2 votes -
Show what dates have appointments available in calendar view of booking widget
In the booking widget, when a client clicks on the calendar to scroll through dates, it should highlight the dates that appointments are available instead of playing a guessing game clicking on the date to see if there is anything available.
2 votes
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