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Welcome! We're excited to hear how we can help elevate your business. When sharing your feedback, paint us a picture of the challenge you're facing and how solving it would impact your day-to-day operations. The more context you give us, the better we can craft solutions that truly work for your unique needs. Together, we're building the future of self-care business management.

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7101 results found

  1. When merging clients, there should be a "scan" option for the system to find multiples.

    6 votes

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  2. I would like to suggest editable referral codes. The auto generated codes are lengthy and not easy to post on social media. Many of my clients use social media to share their experience and the auto generated code is not easy for viewers to remember.

    1 vote

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  3. Please add a way for clients to only add themselves to a waitlist on days that providers are actually scheduled to work. We get tons of people that add themselves to the waitlist on days that our providers don't even work.

    2 votes

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  4. It would be nice that if we update a form it automatically will trigger clients to fill out the new form at their next appointment. Right now the way the system is we have to either manually add for each appointment or have the form filled out every time for each client. Also if you make the form expire it should trigger to have clients fill out an updated form.

    2 votes

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  5. Clients dont need to know this and it upsets many of them. It isnt necessary info!!!

    2 votes

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  6. I would like to completely move away from Mailchimp and use the email marketing from BLVD. To do so, I would love for more analytics to be added on the backend. I would like to see what was clicked on in the email and then if there were any appointments and how much money came from that appointment. Additionally, I would like to be able to click on the current analytics like unsubscribed and failed, to see what clients these are. Thank you!

    1 vote

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  7. This access would allow the business to load a free package or other items onto a client profile via an online sale, without triggering a notification to the client.

    1 vote

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  8. When blocking time on schedule, the existing area to block is antiquated. Either have a dropdown or an hour and minute section AND have an option to select ALL DAY.

    2 votes

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  9. This would allow a business to apply additional offers to a client's appointment, when the client has applied a single offer code when they booked their appointment initially.

    1 vote

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    0 comments  ·  Other  ·  Admin →
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  10. Loyalty points are visible in the client profile via the dashboard but not on the Pro App. Most employees use the app so they should show the same info.

    3 votes

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  11. Loyalty app would be more valuable with more actionable functionality, such as being able to pull points via the API. This way, custom comms could be built around points reached to encourage clients to return to redeem them

    2 votes

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  12. Marketing campaigns should have more flexible options including multiple date and time options, the ability to resend a campaign, and the ability to schedule campaigns to send on multiple dates and times.

    1 vote

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  13. Be able to exclude already scheduled clients from receiving last minute opening marketing emails.

    1 vote

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  14. Currently, BLVD does not support awarding different commission amounts or percentages based on the specific membership tier sold. The system allows for a single, universal commission rule to be applied across all memberships, regardless of tier.

    We want the ability to assign unique commission logic per tier (e.g., x membership= $10 bonus, y membership = $15, z membership = $20)

    1 vote

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  15. In order to quickly look at the clients purchase history, this would reflect more accurately if it showed all the services done. Currently it only shows the service total for only what was booked. If a svc was added on to that appt, it doesn't reflect there at all and only at the order history section all the way at the bottom of the history section. Then you have to click into it in order to see the services which make this hard to find information as it only reflects the total with no detail.

    1 vote

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  16. dynamic pricing needed with multiple products for backbar/stylist. inventory needs to be overhauled

    1 vote

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    0 comments  ·  Other  ·  Admin →
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  17. Clients need to be able to access their account credits when they book a service online that requires a deposit.

    1 vote

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  18. Allow text boxes to be used on charting on images. Ensure the text box is "sticky" this will allow for cleaner unit charting for services such as botox and fillers. Handwriting between providers varies and the pin box causes too much chaos on an image. its not precise or clean. This would also allow for laptop charting to be more efficient. This is a med spa must.

    1 vote

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    0 comments  ·  Forms & Charts  ·  Admin →
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  19. New location setup is manual since it comes completely blank. it would be great to be able to duplicate an existing settings, including "Location Details" selections, and active services, products, memberships, and packages. This would help save time in the setup process, especially since most of those are exactly the same across all locations.

    1 vote

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  20. Allow the use of dot phrases in the comment box when signing off charts

    2 votes

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