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8138 results found

  1. Currently, when booking online, when you select a Service Category > service> if no available times populate, clients have to back track to other service categories to select a different service. We find this to be very confusing and unintuitive to our client base and want to see available services, with available times populate as suggested alternatives.

    1 vote

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  2. This would be the ability for a business to set goals or benchmarks for certain metrics for staff. Additionally, tis would allow them to track how staff are performing against those set goals and see their progress in a report.

    1 vote

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  3. This would include the ability to build a report in the dashboard and have that report sent daily, weekly, etc. via email to one or more recipients.

    3 votes

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  4. we should be able to sell a single service from the sales menu, that shows up as prepaid and as a voucher. rather than having to schedule the appointment and assign a credit to the account. adding a single session to packages is also not ideal because then calling that category packages is misleading

    1 vote

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  5. it should be easier to access the charts that can be filled out by the provider treating the patient. it should submit a prompt or pop up or something, or display the number of charts that require attention to be signed off

    1 vote

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    0 comments  ·  Forms & Charts  ·  Admin →
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  6. group more than one product per service. right now only one product can be linked to a service to be deducted from inventory. at my practice, we use multiple high ticket items for one service, it would be nice to be able to link more items to a service

    3 votes

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  7. With this new product summary interface that just updated, can you PLEASE bring back the ability to click into the specific product sale date to see the transaction from the Prodcut page backend. This feature was available and taken away. Now you have to run a report. Sometimes, you just need to find a client name quickly or check to see if the product was rung up correctly...I find this feature removal extremely bad for quick and speedy retail management. Being able to quickly click from a product into the actual sale and receipt can save a lot of time.

    3 votes

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  8. We need the ability to see more insights for our Text Message and Email Campaigns. I would like to know number of Opens, Clicks, etc and be able to drill down on each. For instance what part of the email was click, if there were unsubscribes or bounces, who unsubscribed, who bounced etc. Because of the ability to segment each list BLVD could be a powerful tool, but I find myself continuing to use other marketing platforms as BLVD is lacking the insights I need.

    2 votes

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  9. Have a pop up or some similar system to ensure you don't close the New Product window without saving the details.

    2 votes

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  10. 2 votes

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  11. The new product screen is helpful for "tab" jumping between lines. It would be nice if the "category" drop down allowed you to start typing and showed hints with those letters. As it is you get in a flow of type, tab, and then have to go back to the mouse to click. I would really love to just keep my hands on the keyboard for as much of the process as possible!

    2 votes

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  12. One of my most common tasks is duplicating a product as it is often easier than creating a new product from scratch. Adding "duplicate" as an option in the three dot menu beside each product would be a great time saver.

    2 votes

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  13. Full Integration with Google calendars. In all the other systems I use, I log in to my Google calendars and tell the apps which calendars in Google I want to see in the app and post bookings to.

    I run multiple businesses each with their own calendar system. I cannot use i system for them all because the are business specific apps/calendars

    It should also update automatically in realtime. There shouldn't be a 24 hour wait. I recently added the link to a gcal and after 48 hours it still hadn't shown up in BLVD

    1 vote

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  14. Would love to see clearer reporting on New Client Metrics. This is such a crucial number to track. I don't appreciate having to pull 3 other reports to do my own math on a metric that seems easy to activate. There should be clear New Client Retention, and New Client Prebooking rates. I had both on other systems.

    2 votes

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  15. when we have a promotion/ or gifting a voucher to multiple clients it would be nice to be able to do it all at once, instead of going through all clients and adding the voucher.

    1 vote

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  16. Provide more flexibility in payroll reporting and commission settings, including the option to calculate commissions based on the full retail price of services and products without automatically deducting the cost of goods or service costs. This would allow businesses to customize payroll to match their compensation structure, simplify payroll processing, and better support the wide variety of commission models used across the aesthetics and wellness industry.

    5 votes

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  17. This report would allow their admins to track how many forms and charts have been signed off and completed by their medial directors.

    1 vote

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  18. People always immediately ask about the option to tip upon seeing the FIRST page of Duo checkout. Add the tip on first page.

    1 vote

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  19. Add date ranges to the default names for downloaded reports. The old Summaries used to do this and it is so helpful to have that information right in the file name.

    It also helps when you need to run the same report for different time periods to not end up with report.csv, report(1).csv, report(2).csv and then try to remember which is which.

    1 vote

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  20. When a client has a gift card for less than the total of the order, the gift card "charge" line defaults to the total amount. We then have to click on the line and change the charge to be the total on the gift card. I propose making the default the lesser of the amount on the gift card or the order total to save clicks and typing.

    6 votes

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