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Welcome! We're excited to hear how we can help elevate your business. When sharing your feedback, paint us a picture of the challenge you're facing and how solving it would impact your day-to-day operations. The more context you give us, the better we can craft solutions that truly work for your unique needs. Together, we're building the future of self-care business management.

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7136 results found

  1. We would like the ability to manage client notes more granularly. Specifically:

    Allow staff to add notes to a client’s record.

    Restrict staff from deleting existing notes.

    Provide an option to designate who can delete notes, with management having exclusive access to do so.

    This would help maintain note integrity while still allowing staff to document client interactions.

    1 vote

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  2. CLICS (Color Lab Inventory Control System) completely optimizes the way salons formulate, dispense, and manage hair color. The innovative computer-controlled vending platform was created to take the guesswork out of color formulation—and deliver increased profitability and client satisfaction.

    1 vote

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  3. The new wallet feature for vouchers is confusing to staff. When looking at it if there is two services in one package you cannot easily see those details like you could before. you have to click to edit the package to see what is in there.

    2 votes

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  4. It would be nice if there was an easy way to split the total between two people for one booking. Currently, the only way to split a service (including two services booked under one appointment) is to manually do the math and charge one card, then the other. However, manually splitting the total doesn't account for the service fee for credit cards nor the tips. It gets confusing and makes it uncomfortable having to ask them individually how much they want to tip on their card.

    2 votes

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  5. When staff members need to communicate about clients via EMR. Or as task list for staff, for example doctor needs to message nurse about following up with a client in 2 weeks. The doctor puts that task in the EMR, and then in 2 weeks, that task pops up for the nurse to do.

    4 votes

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  6. If a client needs to move their appointment on the same day I would like a notification. I can't check the schedule while I'm in service so I would like a text notification. Technically they cancelled, but we do a courtesy for first time clients and don't charge so it ends up being rescheduled instead of cancelled.

    3 votes

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  7. This ability would allow the front desk staff to quickly reference and monitor the number of members they have in each status category, and take action when and however needed.

    2 votes

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  8. Businesses need the ability to purge a client's data from their records to comply with with data privacy requests.

    2 votes

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  9. Ability to include a Merge Tag in Phrases (ex. Client Name)

    1 vote

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  10. Boulevard currently doesn’t allow membership account credits to expire, which creates challenges for practices using banked-style memberships. Without an expiration or limited rollover option, credits can accumulate indefinitely, complicating financial tracking and program fairness. The current workaround—manually monitoring usage reports—isn’t sustainable. Adding a configurable expiration setting (e.g., credits expire after 3–6 months or a set number of rollovers) would give businesses flexibility to manage liability, improve client accountability, and align Boulevard’s memberships with industry-standard functionality found in other POS systems.

    2 votes

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  11. We need to submit forms to insurance companies sometimes, so it is imperative that we are able to cleanly print the ENTIRE notes - including any addendums made - without overlap or cutoff

    2 votes

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  12. It is recommended that staff be granted the ability to view their personal time clock summaries directly, rather than having to access through the reports.

    1 vote

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  13. Create a library of forms/charts/phrases that people have created. Give them the option to add the form/chart to library to share with others. Create a button for others to share to the library so everyone doesn't have to build from scratch.

    2 votes

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  14. Being able to create an automated campaign to ask for google reviews, etc - would be great.

    2 votes

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  15. 1 vote

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  16. Need to be able to view net sales less account credits similar to the net sales less vouchers option

    1 vote

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  17. We would like to able to set monthly memberships to show as account credit for each client, but there is no way to set what that account credit is to be used for. We don't want every service to be able to use the credit accrued from memberships.

    1 vote

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  18. Add product units as something to purchase and redeem within a package.

    1 vote

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  19. self explanatory i take many before and after pictures different angles and i have to add them one by one it is not convenient

    2 votes

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  20. Reports for memberships should include a date for when a Paused or Cancellation Scheduled membership is set to resume and become active again. This enables the business to be able to more accurately report on their future active memberships and track churn more correctly.

    1 vote

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