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Welcome! We're excited to hear how we can help elevate your business. When sharing your feedback, paint us a picture of the challenge you're facing and how solving it would impact your day-to-day operations. The more context you give us, the better we can craft solutions that truly work for your unique needs. Together, we're building the future of self-care business management.
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8138 results found

  1. Expose the full history of review events for a chart (not just the latest state of a single overwritten record) via the data share or API, so multi-stage review workflows (e.g., senior nurse review → NP sign-off) can be distinguished and timed.

    1 vote

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    0 comments  ·  Forms & Charts  ·  Admin →
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  2. Provide a write endpoint for chart review sign-off (with auth scopes, rate limits, and sandbox access) so partners can submit completed reviews back to Boulevard.

    1 vote

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    0 comments  ·  Forms & Charts  ·  Admin →
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  3. It would be great to give us the option to pay stylists their full commission when discounts are applied. I know there is a work around with closing to other but having the system be able to handle it at checkout leaves less room for human error.

    3 votes

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  4. A report with current service prices by location to show the location-level price overrides in place.

    1 vote

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  5. The app could have a toggle switch once you click a specific day, and you could click it on and off, to mark your whole day off, if you do not have any clients that day. This would be a lot easier than having to create block off times. Also, make it where stylist can change the times of their work day on the app instead of having to create block off times.

    1 vote

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  6. I told my clients that boulevard does not have an app for clients to book appointments yet but that would be so much easier if there was an app for them!

    1 vote

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  7. When the same phone number is used to book a group appointment, then checking in at the Duo with that phone number should check in all the clients with that number.

    1 vote

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  8. We would love to add a picture of the client to their profile

    3 votes

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  9. 4 votes

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  10. This new update has made check-outs take longer than they did when duo is linked. You used to be able to click out of duo when using credits or card way quicker and now it makes you click like 4 different things to get out of it.

    Being able to upload more than one photo at a time. It shouldn't be one photo at a a time.

    1 vote

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  11. I'd love to see wallet credit become much more visible during checkout. It's easy to overlook that a client has existing credit in their wallet, which can result in accidentally completing a transaction without applying it.

    A great solution would be an automatic pop-up during checkout whenever a client has available wallet credit, asking:

    "This client has an available wallet credit of $XX. Would you like to apply it to this transaction?"

    It would also be helpful to make wallet credit available on the client-facing POS screen so clients can choose to apply their available credit themselves during checkout, just…

    2 votes

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  12. I'd love to see locations have the ability to manage Precision Scheduling settings directly within the dashboard, rather than contacting Support for every adjustment.

    It would also be incredibly helpful if these settings could be customized per employee, instead of only at the location level. Every provider may have different schedules, appointment cadences, and booking preferences. For example, one provider may only want online bookings at fixed appointment times, while another may prefer more flexibility.

    Giving locations the ability to adjust settings such as Optimization Level, First Available, preferred appointment times, and Group Booking preferences for each provider would…

    1 vote

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  13. This would allow clinical businesses to order lab tests for their patients and review their results within their dashboard. Ideally, they would also be able to trigger reminders and set follow up labs too.

    2 votes

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  14. Could you please add a permanent 100% off discount option at checkout, similar to the existing preset options for 10%, 20%, 25%, and 50%? I have to manually enter 100% multiple times throughout the day, so having it as a preset option would save a lot of time and make the checkout process more efficient.

    1 vote

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  15. Add a place for business notes with client ratings. Allows us to capture additional feedback from guests, or to even just note that you called them back if they left negative feedback.

    1 vote

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  16. Be able too add multiple products to 1 service in the product usage. Ie a client gets a Myer's drip, I need inventory to be accounted for IV fluids, tubing, tegaderm, needles, etc.

    1 vote

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  17. Would like to create and offer that would make a service a set dollar amount and not a percentage off/dollar off.

    3 votes

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  18. Right now, all of our members have cards on file. But when they book online, there is no option to let them book without asking for a card again. It is redundant and a point of very loud frustration from our members. Can you give us the option to turn off the credit card required for online booking when they have a card on file already?

    2 votes

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  19. Access admin or management level reporting via the app

    3 votes

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  20. Ability to charge for a membership on a weekly basis.

    1 vote

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