7783 results found
-
Booking first time clients
There is a problem with one of the new rollout features, the appointment scheduling window. The system should prevent the select time button on the schedule from being pressed more than once. There is a delay now, since the new feature is searching the entire database for the client. The new feature was intended to solve the problem of multiple profiles, but it created a bigger issue. Since there is no indication that the system is searching the database, people repeatedly hit the button, creating multiple booking instances. An option would be to show an indicator that something is happening,…
1 vote -
Ability for Staff to view Client Service History (regardless of Provider) but have the Calendar only show their own appointments
Customer would like the ability to configure permissions that would grant Staff to only see their Calendar/Schedule of upcoming appointments but still be able to see a Client's full history of appointments, regardless of who performed the services.
Currently there is a Permission for Appointments > Everyone's > Summary/Detail. If this is enabled, Staff will be able to view a Client's History of services regardless of which Staff performed that service. However, this also applies to the Calendar/Schedule of upcoming providers and Staff then has a lot of noise to wade through when they just want to see what their…
2 votes -
FlexScanMD Integration for Inventory Management
Many aesthetic & medical practices using Boulevard also use external inventory management systems such as FlexScanMD for injectable, consumable, and lot/expiration tracking.
An integration between Boulevard and FlexScanMD would significantly improve workflow efficiency by allowing:
- injectable usage syncing
- lot number tracking
- consumable depletion
- inventory accountability tied to patient encountersThis would reduce duplicate data entry between systems and improve operational accuracy for med spas and medical aesthetic practices using Boulevard as their primary scheduling/EHR/POS platform.
1 vote -
FlexScanMD Integration for Inventory Management
Many aesthetic & medical practices using Boulevard also use external inventory management systems such as FlexScanMD for injectable, consumable, and lot/expiration tracking.
An integration between Boulevard and FlexScanMD would significantly improve workflow efficiency by allowing:
- injectable usage syncing
- lot number tracking
- consumable depletion
- inventory accountability tied to patient encountersThis would reduce duplicate data entry between systems and improve operational accuracy for med spas and medical aesthetic practices using Boulevard as their primary scheduling/EHR/POS platform.
1 vote -
See projected sale ammount
System adds all upcoming services and gives projected sales data. Ex: By friday all services add up to x amount.
1 vote -
appointment service change history
It would be great if we could see what services have been changed on an existing appointment
2 votes -
Back end integration of AI
Have an AI integrated for business management purposes. I am thinking a way to conversationally take care of tasks that sometimes take quite a while to set up manually like:
"change Suzie's schedule to start at 3:00 instead of 3:30 for every Thursday for June, July and August, also put in a 30 minute break wherever it fits after 5:00"
or
"Update Bill's service timing to add a 15 minute transition time to every service he is currently open for except services that are only 15 minutes long"
1 vote -
remove cancel button
Remove the option to cancel appointment on the client's end
1 vote -
Remove resource name from service appointment
Booking a service which requires a resource, the appointment shows long name beginning with resource. In this case the Client/service name is the important data and the resource is a background requirement. The Client/service name should come first or omit the resource name from the appointment.
1 vote -
waitlisted for services in the client profile
A section in the client profile to say if they are waitlisted for services or not and a waitlist button inside their profile, similar to the booking button
2 votes -
Gift card sales are counted as income when the gift card is sold. When the client redeems the gift card, it is NOT counted as income again —
Gift card sales are counted as income when the gift card is sold. When the client redeems the gift card, it is NOT counted as income again — it is only a form of payment. This needs to be corrected in the reports and summaries. It makes it look like the gift card was purchased again as a sale.
1 vote -
Add automatic flag or reminder notification if a chart has not been completed.
Add automatic flag or reminder notification if a chart has not been completed by the end of the day. Sometimes i get so busy with my day , I assume I documented all patients but some slip through and i miss it. I know someone posted this idea in 2023,but we are in 2026 and no option has been added.
1 vote -
We need the ability to create invoices for open sales orders
We have open carts where people owe us for products/services but slipped out the door because the desk was busy. I am now taking the info from open carts, typing it into a Work document template and mailing the statements. Having the ability to track open carts and create/send invoices would be a game changer for Boulevard and simplify out lives!
1 vote -
Customizable Membership Cancellation Reasons
This would be the ability for a business to create a set list of membership cancellation reasons that are required for a client to submit when requesting to cancel their membership. These reasons would also be reportable to help identify trends and inform win-back campaigns.
1 vote -
Autofill patient/client names and date of Birth on Forms they must sign, just like it is autofilled on charts.
Autofill patient/client names and date of Birth on Forms they must sign, just like it is autofilled on charts. Many clients complain that filling out their names and DOB over and over again on multiple forms is time consuming and annoying.
2 votes -
Client search should allow a wildcard search for phone number
The client search bar should locate the client list by any part of the phone number, ie by searching the last 4 digits of a phone number.
Having to start with area code + prefix is far slower as salon locations are regional, thus the majority of clients share common area code + prefix.
Searching via last 4 digits and confirming visually from the list should be possible and preferred.Searching gmail.com works for email, why not phone numbers?
2 votes -
API: Set location overrides for menu prices, service durations
Many locations have specific settings that deviate from the business defaults, such as:
- Service prices
- Service durationsAnd service overrides specific to staff, such as commissions.
It would be helpful to be able to update this via the API based on the tiers that exist in the company outside of Boulevard.
Otherwise, it is an individual update to each changed item.1 vote -
Take Prepaid Visa and Master card gift cards as a form of payment
BLVD needs to accept prepaid credit cards Visa/Master Card/AMEX as a form of payment. This is very inconvenient for our clients and embarrassing when it shows that the card has in sufficient funds.
3 votes -
Give language options for intake forms.
We have clients come in that speak many languages come to use our services and we want to ensure they fully understand the intake forms and liability release form they are signing. Would be ideal for clients to be able to select a language they understand when completing forms.
1 vote -
demographics banner
Like an EMR, the client name, age, allergies, or any specific notes should be on the demographics banner, even when your documenting in a chart. Most clinicians type a patient age first, and you need to come out of screens to find it then go back in,
1 vote
- Don't see your idea?