On mobile, the booking flow becomes unclear when a service includes add-ons or required options.

It isn’t obvious that guests need to scroll to select required options. The top banner remains fixed and takes up a significant portion of the screen, which makes the scrollable area very small and easy to miss.

If a guest doesn’t scroll, required selections and related error messages aren’t visible. When they tap “Select Professional” or try to move forward, nothing appears to happen, which can feel broken or unresponsive rather than instructional.

This creates confusion and friction in the booking experience and likely contributes to drop-off, especially for first-time guests. Clear visual cues (such as a scroll indicator, dynamic banner behavior, or inline prompts) would greatly improve usability and clarity on mobile.