Managing consumable products on Client Profile and Client Portal
Includes added functionality to managing consumable products on the client profile and better support exchanging of banked products. Additionally, include configurations to dictate if their banked amounts are visible on client portal
I would like to be able to add prepaid product units directly to a client's wallet. There needs to be more ways to add credits with notes into a patient's account.
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3CX API
commented
There should be an easy way to see the redemption history for a client's PPU without having to pull a report.
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Ayaka Minoura
commented
We allow patients to split 100 units of botox they "bank." Please allow for product units to be transferred between clients. thank you
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Lexi Burton
commented
when clients pre-purchase Botox Units to have the option to set an expiration date/void the units instead of contacting Boulevard team to remove them for you.
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Joseph Freda
commented
We want to create a "TOX Bank" for patients to pre-purchase units of TOX and have them in the system to use throughout the year. It would be great if they could see their balance in the client portal.
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Ashley Brazwell
commented
An owner or admin of the account should have full access to their MR system in voiding credits or changing credits. SO often patients pre pay for syringes of filler and change what filler they want but they cant use their credit appropriately and i cant void their banked units. Or they pre pay for sculptra and choose radiesse etc. We need a way to be able to adjust product units that are banked!
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Kashmira McGowan
commented
Summary:
Add functionality to fully remove product listings from client profiles when orders are deleted, preventing lingering entries with 0 units from appearing in accounts.Description:
Currently, when orders containing product units are deleted, the product listing remains visible in client profiles even with 0 units. This creates confusion for both clients and staff. A new feature would:- Allow complete removal of product listings when associated orders are deleted
- Maintain cleaner client profiles without zero-unit entries
- Prevent confusion about product availability and redemption status
- Streamline the order deletion and cleanup process -
Ashley Brazwell
commented
I would like to see a feature where banked products units can be used toward multiple items. EX If a customer bus 500 units of botox but ends up loving dysport, i want them to be able to use their units on dysport too. Or if a customer banks 3 syringes of kysse and only needed 2 they can use the 3rd syringe on a different filler!
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AdminKaya Vidangos
(Admin, Boulevard)
commented
Gift cards, vouchers, and account credit can be easily adjusted as needed in the client's profile. When adjustments need to be made with prepaid units, there are several steps required via a new order, so being able to easily make any changes in the profile will be extremely helpful.
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AdminKaya Vidangos
(Admin, Boulevard)
commented
When a client pre-pays for units at a discount, they are added to the profile with the full list price indicated as the value. It would be good to easily be able to refer to how much they actually paid instead of having to go through their orders to find the original purchase.