8133 results found
-
Break down Products into different categories for more complex inventory tracking
Currently, Boulevard categorizes sales into Services and Products. It would be incredibly helpful if Products could be further divided into two categories for more precise reporting. For example, in an aesthetic practice, we sell physical products that clients take home, such as skincare and hair care items. We also sell in-office products, like injectables, that are used on the client during their visit. Having separate categories for these would improve tracking and reporting efficiency!
134 votes -
Change adding the products back to the way it was
Seems like we are working harder now then smarter to enter and manage products. Whatever the change is, it makes us now toggle on tax, an added step, and then also makes us go to a completely different place to adjust quantities. Seems like double the work then we were doing last week with this same system.
6 votes -
For the Therapist- allow notifications of MOVED appointments
For the Therapist- allow notifications of MOVED appointments- Currently staff do not know if an appointment has been moved, they are only notified of Cancelations & new appointments.
6 votes -
link for card on file collection like MangoMint
it would be great to be able to send a secure link for clients to add their card of file the way mangomint does.
17 votes -
Check out and redeem a package in the same order
A patient will sometimes buy a package and want to use the first item of the package the same day they buy it. currently, you have to do 2 individual orders to complete it. this makes it much more complex and takes extra time at checkout and can be confusing in the patient summary.
17 votes -
The ability to send a form to someone at anytime, not just through a booking.
It would be helpful to send a form to a client at anytime without having a booking. When someone books for someone else, it takes time to cancel the booking, rebook under the other parties' name just to send the form.
49 votes -
Search button for services
Our office provides a lot of services, and we get a lot of calls for pricing. It's difficult to retrieve pricing from the master list of services because there is no search function.
38 votes -
Internal staff messaging and task assignment
need an option to assign tasks to staff members and send internal staff messages
23 votes -
It should be possible to sell/send E-gift cards in store
We'd love to see an option for staff to sell and deliver digital gift cards directly from the Boulevard backend.
Right now, the only way to send a virtual gift card is for the client to purchase it themselves online. This creates a frustrating experience because we frequently have clients in the salon who want to buy an e-gift card for someone else. Many people prefer digital gift cards over physical ones.
For example, today a client wanted to purchase a digital gift card for her sister while she was in the salon. I tried to complete the purchase for…
6 votes -
Client Portal Account Credit
I love that clients can see their available vouchers on the client portal as well as what their membership perks are. I would like them to also be able to see their account credit balance on the portal.
240 votes -
Streamlining Client Profiles
We have so many duplicate clients that are registering as "new" because they book online with a different email but same phone number. There needs to be a way the system recognizes the duplicate phone number and alert that this client already exists
5 votes -
If setting a recurring appointment, Boulevard should flag if one of those upcoming times is unavailable.
If setting a recurring appointment, Boulevard should flag if one of those upcoming times is unavailable.
Example: We set a recurring appointment for 12 visits at 1PM on Thursdays. If there are 2 Thursdays that are unavailable at that time, the business should be notified and unable to book those times.
This would increase the efficiency when booking recurring appointments and prevent double booking from occurring. Our business heavily relies on batch booking sessions and consistently have 5-6 clients coming in/out at a time. If a team member has to book week by week for each client, it takes up…141 votes -
10 votes
-
A communication platform for staff internally
We would love a slack type work platform for communicating internal tasks to the team.
13 votes -
ability to have automated post treatment instructions sent at the time of checkout so paients can review them after they leave.
This feature allows patients to automatically receive personalized post-treatment instructions immediately after they complete their checkout. Instead of relying on verbal reminders or paper handouts (which can be misplaced or forgotten), the system sends clear, standardized, and customizable aftercare instructions directly to the patient’s email or via text. This ensures they have easy access to care information once they leave the spa.
How It Works
Checkout Trigger
At the time of checkout, the front desk or provider selects the treatment(s) performed from a drop-down menu (e.g., Botox, Morpheus8, Laser Hair Removal, HydraFacial).
Each treatment is already linked to a pre-built…
40 votes -
Alert reception when arriving a client that paperwork is not complete
Need to have an alert box or something pop up for Reception staff when a client has not completed their paperwork to prompt Reception to ensure it gets completed. Also, the option to delay sending the arrival text to the provider until after paperwork is completed.
8 votes -
Consent Forms
Allowing patients to sign consent forms after their appointment has passed without having to create a new appointment
53 votes -
Increase Gift Card Amounts
Please allow gift cards of larger amounts to be sold. we have multiple services $500 + and that is the max amount currently able to be sold.
also, please allow 'walk-ins' or patients who call to purchase a gift card for a friend/family members account.
scenario: we had a patients daughter call and want to purchase a giftcard for her moms upcoming visit ($1000)
we had to checkout a $1000 account credit on the moms account and use the daughters card to do so. So now, I have no record that the gift card was purchased by her daughter, and…
26 votes -
new client report
to pull clients who have visit the spa for the first time
48 votes -
Make online booking easier for clients
Clients get so frustrated booking more than 1 appointment online, it is very time consuming and not user friendly at all. It's one of our biggest complaints.
4 votes
- Don't see your idea?