8133 results found
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Service Packages with Integrated Product Bundles
I would love the ability to create packages that include both services and retail products as part of a single bundled offering.
Current Limitation:
At the moment, packages are limited to services only. This creates friction when trying to sell results-driven programs that require both in-spa treatments and consistent at-home care.Why This Matters:
For many of us in the skincare industry, results come from a combination of professional treatments and homecare. Being unable to bundle products into packages makes it harder to:- Create true transformation programs (e.g., acne, pigmentation, anti-aging)
- Increase retail sales in a structured, intentional way
- Simplify…
8 votes -
Custom Automated Messages
Hi [Boulevard Team / Support],
I’d like to request a feature enhancement for automated messaging within the booking system.
Currently, automated confirmations and reminders are not customizable by service type. This has created some confusion for our patients—specifically, clients are showing up in person for virtual check-ups because the messaging does not clearly distinguish between in-person and virtual appointments.
It would be extremely helpful to have the ability to create custom automated messages tied to individual services (or service categories). This would allow us to provide clear, service-specific instructions (e.g., virtual appointment links, preparation steps, arrival expectations), improving the patient…
9 votes -
Annual Alert/Reminder for Good Faith Exam (GFE) Renewal
Annual Alert/Reminder for Good Faith Exam (GFE) Renewal
Summary:
Add an automated reminder system that alerts providers and/or staff when a patient's Good Faith Exam (GFE) is due for annual renewal.Problem:
Currently, there is no way within Boulevard to track or receive notifications for when a patient's GFE is approaching its annual renewal date. As medical providers, we're required to clear patients annually before continuing certain treatments and to update their health information. Without a built-in reminder, this tracking has to be done manually (or not at all), which creates compliance risk and makes it easy for charts to…3 votes -
ratings
Ratings need to connect to google or somehow be made public!!!
5 votes -
NEED a Custom support phone number! The help chat is so frustrating, takes way too long and is not enough support
For what we pay as Boulevard members I believe we deserve to have better custom support. The help chat feels like a joke with ridiculous wait times recently have been over an hour, last chat was close to 3 hours. I feel like there should be a way to schedule a call with tech support when we have something we need help on. I understand you guys thrive on "good tech" but you need a human element. We are all in Customer facing businesses and to be able to talk to a live person is invaluable!!!
21 votes -
Offer dynamic pricing for busier days
Offer "dynamic pricing" which would offer discounted (or higher pricing) depending on the day. This is important to encourage booking for slower days, as well as to capitalize on busier days.
8 votes -
Hide pricing from online booking
For many medical service providers, pricing depends on individual factors such as complexity, time required, and specific client needs. This is especially true in HIPAA-compliant med spa settings, where services are more technical than typical salon offerings and often require a personalized assessment before quoting an accurate price. A single listed price can be misleading, creating confusion or unrealistic expectations. To avoid this, we currently list all services at $0 with a note that pricing will be discussed during a free consultation. While this ensures clients receive accurate, customized quotes, it also makes checkout cumbersome since staff must manually enter…
39 votes -
With the products interface- which is more of summary, can you please bring back the fucntion to click into the products sales
With this new product summary interface that just updated, can you PLEASE bring back the ability to click into the specific product sale date to see the transaction from the Prodcut page backend. This feature was available and taken away. Now you have to run a report. Sometimes, you just need to find a client name quickly or check to see if the product was rung up correctly...I find this feature removal extremely bad for quick and speedy retail management. Being able to quickly click from a product into the actual sale and receipt can save a lot of time.
3 votes -
Add "Duplicate" to the three dot menu beside products on the manage location screen
One of my most common tasks is duplicating a product as it is often easier than creating a new product from scratch. Adding "duplicate" as an option in the three dot menu beside each product would be a great time saver.
2 votes -
When uploading photos in boulevard, it would be helpful to upload multiple photos at once instead of only one pic at a time
When uploading photos in boulevard, it would be helpful to upload multiple photos at once instead of only one pic at a time
29 votes -
Have a true Changelog
In the past week:
The Duo checkout window had a visual update and rearranged where things are and how it acts
Both product editing screens had visual updates and changes to how they operate.
Neither of these updates were listed in the official changelog (which is really just marketing updates). I have, for years, asked for a true changelog that shows EVERY change to the software. We are paying lots of money and spending hours per day working with this software and we don't get the courtesy of knowing that our workflow is changing or even that it has changed.
…
4 votes -
Have a "starting at" option for pricing for online booking and appointment confirmation
Have a "starting at" option for pricing
4 votes -
Future Appointments Report Needed
We need a report that will show how many specific treatments are booked out during a specific time frame. For example, knowing how many Halo lasers are booked in the next 3-6months helps us know how many Halo tips we need to order. Many treatments use specific disposable items and knowing how many to order and have on hand is crucial.
41 votes -
Consent Builder Design
I would love to see some changes to the Form builder, specifically refinement of spacing. If you look at what the patient sees there is so much wasted spacing and "weird" spacing. It makes consents for example sometimes be twice as long as they need to be. It would be nice to have more control over each paragraph sizing to allow the final product the patient sees to look more professional, rather than something that looks like it has multiple paragraph breaks, etc.
4 votes -
Setting up new services is so time consuming!
There should be a much more streamlined way to setup a new service. As it is now, first you have to create the service in Settings. Then you have to add/edit additional settings in Manage, and then to complicate things further you have to remember to go to Forms/Charts to add the new service to each relevant form and chart. This workflow is not only inefficient but it also allows for error in service setup with the potential for critical pieces to be overlooked. Forms/Charts should be part of each service setup -- where you could just toggle on the…
4 votes -
Nightly Summary
Nightly sales report via email. Each night you receive an email with how much you made for the day/weekend. This is what will be deposited into your bank account the following day(mon-thurs). The weekend will be sent out on Sunday night(fri-sun) Includes a list of the follow: clients name, date of service including tips. This includes gift cards sold. Gloss Genius has this feature and I loved it. Bummed its not here.
25 votes -
Show all reschedules in appointment history
Rescheduled appointments need to be recorded and displayed in appointment history. Not just cancellations. If a client reschedules 10 times, it doesn't show anything. This is very pertinent information. From a booking standpoint, a reschedule is still a cancellation of that time slot.
37 votes -
report for uncompleted charts
There should be a report that can be run for incomplete charts in the reports tab.
23 votes -
THE APP needs more fuction
As the business owner, I would like to see high level activity such as the Front Desk and Daily Sales. Currently it is useless other than a snapshot of appointments. Thank you.
60 votes -
Customize Confirmation Text by Service
We would like to be able customize our confirmation and reminder text messages and emails by type of service. We need to get more info into our facial reminder/confirmation text messages such as not coming in with make up on and they need to reschedule if they have sunburn, cold sore, just had fillers or injectable face treatments.
7 votes
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