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Welcome! We're excited to hear how we can help elevate your business. When sharing your feedback, paint us a picture of the challenge you're facing and how solving it would impact your day-to-day operations. The more context you give us, the better we can craft solutions that truly work for your unique needs. Together, we're building the future of self-care business management.
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7698 results found

  1. Offer "dynamic pricing" which would offer discounted (or higher pricing) depending on the day. This is important to encourage booking for slower days, as well as to capitalize on busier days.

    5 votes

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  2. 4 votes

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  3. Show bookings from blast campaigns similar to how we can see them in automated campaigns so we can calculate our ROI

    11 votes

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    0 comments  ·  Reporting  ·  Admin →
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  4. Every time I refresh the Dashboard Calendar or make any appointment changes, all resource calendars automatically reappear and get selected. This is really frustrating because we don’t use the resources calendar at all, it’s irrelevant because we can see what resources are being used in the staff calendar, and there’s no reason for them to show up. Please add a setting so resources do not auto-select or auto-display after refresh or appointment edits.

    5 votes

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  5. More granular permissions with permission groups. For example, allowing staff members to be able to edit products (barcodes) without giving full access to the gear icon.

    8 votes

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  6. Currently the Retention Report is limited to 180 days, I would like to see this expanded to 1-year and 2-years.

    8 votes

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  7. We would like to be able customize our confirmation and reminder text messages and emails by type of service. We need to get more info into our facial reminder/confirmation text messages such as not coming in with make up on and they need to reschedule if they have sunburn, cold sore, just had fillers or injectable face treatments.

    4 votes

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  8. Separate permissions so that employees can view all client appointment history without viewing all appointments on the calendar

    4 votes

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  9. Gift cards sold in-person should have the option to GIFT or transfer to a recipient.
    It defaulting to the purchaser is a glorified account credit.

    4 votes

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  10. Providers getting a notification that their appointments got rescheduled. Clients get this but not providers dont.

    19 votes

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  11. send client forms without having to falsify an appointment. some clients add new services. some forget. it really messes up the calendar and irritates clients and staff. wasted time.

    12 votes

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  12. We need a report that shows a period of time, such as a year, but as a month-by-month comparison. We would also like to be able to compare periods from different years to more easily understand growth.

    14 votes

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    1 comment  ·  Reporting  ·  Admin →
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  13. An automated email from the building system would provide options for information, including daily totals and summaries. These options may include retail staff numbers or selections to be checked, as well as a synopsis of the total day, week, month, or year.

    5 votes

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  14. Add a feature that the clients can check the balance of their gift card.

    18 votes

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  15. I would love to see an option in Boulevard that allows individual providers to generate and view reports on their own performance metrics. Having access to personal stats would help providers better understand their strengths, track progress, and set goals.

    Examples of metrics that would be helpful include:

    Personal sales totals (including retail and enhancements)

    Enhancement sales performance

    Rebooking rates

    Average tip percentage and/or average tip amount

    Average ticket value

    Client retention metrics

    Being able to filter these reports by date range (weekly, monthly, quarterly, yearly) would be especially useful. This feature would empower providers to take ownership of their…

    8 votes

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  16. Agreed, i have so many clients calling because they said they have to many things in their cart and are unable to delete it. Please make the menu a little less confusion

    22 votes

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  17. Create an option in automated reminders to a specific group of tagged clients. For example, our clients who are doing HRT will be reminded in 6 months to get bloodwork done.

    4 votes

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  18. 3 votes

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  19. I would really like for massage clients to be able to add on a sauna or sauna clients to be able to add on a massage. We have a lot of services that can be grouped together but are not performed by the same practitioner. It would be nice to be able to suggest add ons for specific services and allow different providers to perform the add ons

    4 votes

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  20. Would love if clients could view how many loyalty points are in their account through the client portal, to encourage them to come back in and use them. Also a brief description of how many points are earned on products vs services.

    8 votes

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