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Welcome! We're excited to hear how we can help elevate your business. When sharing your feedback, paint us a picture of the challenge you're facing and how solving it would impact your day-to-day operations. The more context you give us, the better we can craft solutions that truly work for your unique needs. Together, we're building the future of self-care business management.

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7136 results found

  1. our former booking platform had an Express Booking option. New client would call in, we would get their name and number and book the service with service provider and then while still on the phone we selected "Express book" we would say "did you see that text come through?" OK perfect. Just finish filling that out in the next 10 min and your booking will be confirmed and all set. It is time sensitive so make sure you fill it out completely as soon as we get off the phone. They input the rest (Email cc, correct spelling of their…

    5 votes

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  2. Service option near calendar. Makes it easier to retrieve the price list for a quick quote. Doesnt have to be where we edit. Just a service menu dropbox.

    8 votes

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  3. Group booking - instead of going back to the cart to "add more" the system should stop and alert them to select another appointment for the second person before moving to the next step. Currently it allows them to bypass it and go right to the calendar. We have so many guest that are confused on how to book groups or they think they booked their party when really, they only booked one person, leaving the front desk to call them. Also, group bookings should be separated from Individual booking and its own entity. We've also had people book groups…

    3 votes

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  4. We really need to be able to sell a customer a package of services and be able to redeem one of those vouchers in the same transaction.

    Say a first time client comes in for a massage and a haircut, is at checkout, wants to buy a package of massages, add that to their transaction, and we can't redeem one of those massage vouchers on the same day. SO, you have to sell them a package in a separate transaction first, then go to their checkout, redeem the massage voucher and then charge them for the haircut. So, two separate…

    7 votes

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  5. Providers getting a notification that their appointments got rescheduled. Clients get this but not providers dont.

    7 votes

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  6. The current forms software is just not as inclusive as all of the others out there. Not being able to send a form separate from an appointment is very inconvenient. I have membership agreements and package agreements that aren't tied to specific appointments, but need to be filled out and kept in the clients profile. what is the point in having online forms if i have to keep separate forms for these things. it makes me want to cancel my forms subscription and use a seperate application. I should also be able to send a form to a designated ipad…

    6 votes

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  7. 6 votes

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    0 comments  ·  Reporting  ·  Admin →
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  8. It would be amazing to be able to see a Cancelation Rate % of clients who cancel on service provider's schedule. The ideal statistic would show a % which would be factored by the amount of clients who cancel their appointment within the selected time frame, but do not rebook.

    This helps because it shows if a certain provider is perhaps doing well in rebookings, but most of the clients then cancel their future appointments so it's not really helpful just to see a high rebooking %.

    6 votes

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    0 comments  ·  Reporting  ·  Admin →
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  9. Track low inventory, and get a notification when inventory is low, by also being able to add max and mins for products on hand.

    10 votes

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  10. When filtering sales transactions by date, if you go into details of transactions, you are currently unable to go back to your filtered list. Whenever a filter is applied, if the "back" button should take you back to your filtered list instead of starting over. Currently, if I want to review each transaction, I have to start over and re-apply the filter every single time.

    9 votes

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    0 comments  ·  Reporting  ·  Admin →
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  11. Ability to use Phrases (Messages) feature from the Client Profile and Calendar View, in addition to the Messages tab.

    7 votes

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  12. The image displayed in the self-booking overlay is extremely dark and there are no options for cropping when uploading to ensure it's centered on the part you would like displayed. Please add more options for this image.

    5 votes

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  13. send client forms without having to falsify an appointment. some clients add new services. some forget. it really messes up the calendar and irritates clients and staff. wasted time.

    4 votes

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  14. we have many different services that require different pre and post care instructions. for example, in the booking notification for a spray tan we want to tell them to wear specific clothing, for lashes we want to let them know to plan not to wash their face or shower. for extensions we want to let them know to take Tylenol bc their heads will be sore. on vagaro I was able to customize the client instructions based on what service they were getting

    280 votes

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    Waitlisted  ·  33 comments  ·  Admin →
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  15. The cards that are store in the payment methods should also be an option to use in the membership payment options. If a client changes the card on file and deletes the old card, the membership still charges that card that was deleted from the payment section. When I added the clients new card to the membership payment it also shows up in the payment section as an option to charge. It should go both ways whatever cards in the payment methods should able to be selected without having to retrieve the card number from the client again. I see…

    8 votes

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  16. In-Store E - Gift Cards. We sell a lot of gift cards and we need to be able to sell e-giftcards online . is this something coming in the future? this is vital to our business during the holiday season and had I known this was not an option I might have chosen another platform to run business.

    6 votes

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  17. I checked myself out and I was NOT promoted to also leave a review on Google. The boulevard ratings NEED to sync with Google / yelp reviews. Surely there is a code. We have had sooooo many great ratings on boulevard, but none of them are leaving Google reviews

    4 votes

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  18. For what we pay as Boulevard members I believe we deserve to have better custom support. The help chat feels like a joke with ridiculous wait times recently have been over an hour, last chat was close to 3 hours. I feel like there should be a way to schedule a call with tech support when we have something we need help on. I understand you guys thrive on "good tech" but you need a human element. We are all in Customer facing businesses and to be able to talk to a live person is invaluable!!!

    4 votes

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  19. For this example, imagine it is 11/20/25. I need to look at sales for 11/5/25. I want to check multiple transactions/order #s for that date. After viewing each order to go back to 11/5/25 I need to do the extra step of filtering the sales for that date again. It would be most helpful to be able to return that specific date with a back arrow vs needing to filter all sales again.

    3 votes

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    1 comment  ·  Other  ·  Admin →
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  20. When uploading photos in boulevard, it would be helpful to upload multiple photos at once instead of only one pic at a time

    6 votes

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