8467 results found
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Consent Forms
Allowing patients to sign consent forms after their appointment has passed without having to create a new appointment
56 votes -
get notification for client waitlist
Admin or front desk be notified when a client adds themselves to the waitlist online. Get a text or email just so we dont miss it.
5 votes -
If setting a recurring appointment, Boulevard should flag if one of those upcoming times is unavailable.
If setting a recurring appointment, Boulevard should flag if one of those upcoming times is unavailable.
Example: We set a recurring appointment for 12 visits at 1PM on Thursdays. If there are 2 Thursdays that are unavailable at that time, the business should be notified and unable to book those times.
This would increase the efficiency when booking recurring appointments and prevent double booking from occurring. Our business heavily relies on batch booking sessions and consistently have 5-6 clients coming in/out at a time. If a team member has to book week by week for each client, it takes up…145 votes -
Option to include an expiration on product units
Please give an option for Product Units to expire.
For example we use Product Units to allow patients to pre-pay for Dysport units however we only allow our patients one year until their prepaid vouchers or product units expire.
Currently we have to track this by hand to see if they have remaining units past one year and then manually remove the product units through an expired service checkout process we created to work around the issue.4 votes -
It should be possible to sell/send E-gift cards in store
We'd love to see an option for staff to sell and deliver digital gift cards directly from the Boulevard backend.
Right now, the only way to send a virtual gift card is for the client to purchase it themselves online. This creates a frustrating experience because we frequently have clients in the salon who want to buy an e-gift card for someone else. Many people prefer digital gift cards over physical ones.
For example, today a client wanted to purchase a digital gift card for her sister while she was in the salon. I tried to complete the purchase for…
6 votes -
Deposit for Appointments
I'd like to charge my clients automatically a $25 reservation deposit for their appointments to decrease cancellations and no shows. The $25 would still go towards their service, and for them to automatically pay for it on the online booking overlay.
32 votes -
Adding products to voucher options when creating packages
We ALWAYS include post-care products with our laser and microneedling packages. It would be appreciated if we were able to add these post-care products to the package vouchers to ensure the patients receive them, and also the clinic can properly manage inventory.
5 votes -
A communication platform for staff internally
We would love a slack type work platform for communicating internal tasks to the team.
13 votes -
select time on calendar should select the correct resource automatically!
When using the select time on calendar button which is the easiest way to book an appointment, the correct resource should be automatically applied. it is extremely annoying to need to assign resources manually using this button. There should also be a pop up window whenever something is double booked!!!!
2 votes -
Clients should not receive messages when their accounts are merged, stating if they did not make this change to call the salon.
Your system should be able to differentiate when changes are made from salon accounts versus a hacker, and not automatically send the client a message about these changes and to call the salon if they did not make them. I should not have to contact every client that has duplicate accounts that we have made these changes to prevent them from panicking that their account was hacked. Especially since you charge for messaging.
2 votes -
Automatically Sync Marketing Audiences Based on Account Tags
Feature Request: Automatically add/remove clients from a Marketing Audience when a specific tag is applied or removed from their account.
Use Case: It would be extremely helpful if Boulevard could automatically updated a Marketing Audience based on client tags.
For example, if we tag a client "VIP", "Hydrafacial", or "Male HRT", Boulevard could automatically add that client to the corresponding marketing audience. If the tag is removed, the client would automatically be removed from that audience as well.
Why this would be valuable: Currently, tags are a great way to organize and identify clients, but there doesn't appear to be…
5 votes -
Fix two factor authentication and allow biometric sign in on mobile
I should not have to perform two factor authentication multiple times per day on the same device if I had multiple tabs open. Please have a remember this device checkbox. I have my log out time set to maximum but I'm still being signed out and asked to sign in with 2FA more then once.
5 votes -
Invoicing Clients
Ability to allow digital invoices to be sent to clients via email, SMS, or shareable links directly from Boulevard. Then clients can pay using cards, Apple Pay, Google Pay and/or bank transfers. This would be similar to what Square offers.
7 votes -
Text message pop up
Bring back the old text message pop up that allowed you to keep your message on the screen while looking through the schedule. The new update makes it very difficult to multitask while texting, if i click out of my message, i lose my entire text. I end up having to keep 3 tabs for boulevard open so i can go back and forth which is annoying
4 votes -
Connected Field: Pharmacy
Ability to connect field in Charts for the Pharmacy within the Client/Patients Clinical tab.
4 votes -
Extend Session Log Out Window Options
While I appreciate the platform's focus on security, I would like to suggest adjusting the session logout cadence. Extending it to a longer window (e.g., weekly or every 30 days) or allowing account administrators to configure it directly would be much more effective. Daily desktop logouts are redundant since our devices are already secured with passwords and biometrics (FaceID, TouchID).
Requiring daily logins creates a single point of failure; if 2FA goes down, we risk losing access to our schedule, patient communications, and payment processing.
Please reconsider these protocols and consider allowing account admins to set their preferred security levels.
3 votes -
Is there a way to a category within a category? So like one big category and then sub categories?
category within a category, So like one big category and then sub categories. Example: Click injectables > Click Filler (or tox) > then shows lip filler, cheek filler, etc.
10 votes -
new client report
to pull clients who have visit the spa for the first time
50 votes -
Messaging Time Stamps
We need date and time stamps in Messages. Knowing the exact date and time a message was sent, including past message history date/time stamps, is very important. Everything defaults to 2m when communicating regularly with clients through Messages.
2 votes -
Alert reception when arriving a client that paperwork is not complete
Need to have an alert box or something pop up for Reception staff when a client has not completed their paperwork to prompt Reception to ensure it gets completed. Also, the option to delay sending the arrival text to the provider until after paperwork is completed.
8 votes
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