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Welcome! We're excited to hear how we can help elevate your business. When sharing your feedback, paint us a picture of the challenge you're facing and how solving it would impact your day-to-day operations. The more context you give us, the better we can craft solutions that truly work for your unique needs. Together, we're building the future of self-care business management.
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8133 results found

  1. Service providers should receive a push and/or text notification when a client or the front desk reschedule an appointment that impacts a service provider.

    28 votes

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  2. It would be valuable to add a note to leave a google review and link when clients receive their text receipt!

    7 votes

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  3. Ability to limit offer codes by stylist.

    11 votes

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  4. Ability to upload a sheet or photo of inventory counts, which will automatically update inventory, without the need to use purchase orders or manual adjustments.

    3 votes

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    0 comments  ·  Other  ·  Admin →
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  5. Right now there is no way to add more than one product to service. For example, when creating the Dermal Filler Service, the only way to add the type of filler done is by adding on an additional service. You can't track inventory that way. For something like Sculptra, there is only one option so you are able to add the product on and track inventory. For Filler or Wrinkle relaxers, there are several options to choose from

    5 votes

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  6. Feature Request: Automatically add/remove clients from a Marketing Audience when a specific tag is applied or removed from their account.

    Use Case: It would be extremely helpful if Boulevard could automatically updated a Marketing Audience based on client tags.

    For example, if we tag a client "VIP", "Hydrafacial", or "Male HRT", Boulevard could automatically add that client to the corresponding marketing audience. If the tag is removed, the client would automatically be removed from that audience as well.

    Why this would be valuable: Currently, tags are a great way to organize and identify clients, but there doesn't appear to be…

    3 votes

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  7. I suggest that you guys add pre and post treatment forms that can be automatically sent out prior to procedures and after the client checks out.

    152 votes

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    Waitlisted  ·  13 comments  ·  Admin →
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  8. Hi! I wanted to submit a request regarding the recent messaging update.

    Before the update, stylists and assistants could go directly into a client’s profile and click the messaging icon to text that client from their personal phone. This allowed them to communicate with their own clients without having access to the salon’s general front desk messaging inbox.

    With the new update, that messaging icon is gone and there is now only a call option. The only way for staff to send messages through the Professional App is to give them Messages: View & Send access, which also gives them…

    2 votes

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  9. More colors for service providers. There are only 13 colors available and we have more providers then that. So we have to repeat the color and it's very confusing when you look at the schedule. Thank you

    7 votes

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  10. I as a Nurse Practitioner do not accept tips, but my aestheticians do. In Aesthetic Record we could turn this option off/on per provider. I recommend the ability to do this in Boulevard.

    4 votes

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  11. Allow for practices to set up a "remote calendar" for the purposes of off-site visits. This would not tie appointments to a specific physical location, and we could transfer appointment parameters (i.e., appointment type and time needed) when working at off-site locations. Likewise, clients could have the same great booking experience across all sites, including physical and remote.

    5 votes

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  12. Hi Boulevard team,
    I'd like to request a feature that lets providers open availability for only specific services on certain days, rather than opening the full menu of services for every block of time we're working.
    Here's my use case. I work in two modes:

    In-person aesthetic days, where I provide injectables and other in-office aesthetic services.
    Telehealth days, where I exclusively provide functional medicine consultations and discovery calls, and cannot offer any aesthetic treatments.

    Right now, when I open availability on a telehealth day, the system allows clients to book any service I offer — including aesthetic treatments I…

    6 votes

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  13. Have the ability in the Ratings Text Message sent to clients post appointment to replace the Boulevard Rating Link with a link to our Google Review page. This is more powerful and useful for the business. Clients respond well the ratings link, but many believe they are leaving a google review or the rating gets passed to Google. So now the Team Member has to reach out ans ask them to do it again.

    5 votes

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  14. We would love to add a picture of the client to their profile

    3 votes

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  15. Would love if clients could view how many loyalty points are in their account through the client portal, to encourage them to come back in and use them. Also a brief description of how many points are earned on products vs services.

    12 votes

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  16. Would like to create and offer that would make a service a set dollar amount and not a percentage off/dollar off.

    3 votes

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  17. Access admin or management level reporting via the app

    3 votes

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    0 comments  ·  Reporting  ·  Admin →
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  18. We should be able to utilize phrases for the client note section under the client profile. It would be helpful and more streamlined for communication between providers regarding shared clients.

    2 votes

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  19. Instead of having to go to the client's profile to add a deposit or "credit", an option to take it while booking the appointment should populate. It seems like a lot of steps to fully book the appointment and then have to go to their profile to take a deposit for said appointment. Not streamlined and takes too much time

    5 votes

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  20. You removed the ability to copy/duplicate an existing product layout, please add this ability back into the system. This aided the ability to quickly add new product without have to manually enter brand and category.

    2 votes

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