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Welcome! We're excited to hear how we can help elevate your business. When sharing your feedback, paint us a picture of the challenge you're facing and how solving it would impact your day-to-day operations. The more context you give us, the better we can craft solutions that truly work for your unique needs. Together, we're building the future of self-care business management.

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7136 results found

  1. Businesses want more visibility into the vouchers a client has available including expiration dates, qtys, etc and more flexibility to exchange voucher(s) for different service(s)

    176 votes

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  2. Offering businesses more flexibility to assign a cash value to vouchers

    147 votes

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  3. If patients only pay partial or have issues at checkout it would be nice to be able to send an inovice so we do not lose track of payments needed

    627 votes

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  4. When a client is prompted to leave a review after receiving service, if they choose a 5 star review, automatically take them to google to leave their review. Google reviews are much more valuable to our business. Also, allow the business to choose if only 5 star reviews automatically go to google reviews, or 4 stars as well. Anything below 5 stars (or as set by the business) should go to the boulevard review for feedback. We are getting many boulevard reviews and almost zero google reviews from your service. Should be the other way around to benefit us. Thanks!

    108 votes

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  5. The ability to send your client post-care instructions at checkout would be great! Still handing out paper copies =(

    134 votes

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  6. 69 votes

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  7. Todays date, client name, and DOB should auto-populate on all charts and forms. Its insane that it doesn't. For those of us providing medical services, there are legal requirements for charting. Please fix this ASAP.
    It would also be nice if service and date of service to auto-populate.

    90 votes

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  8. All of the SMS additions that are finally coming out have been very much anticipated and I’m happy to see them, however with every one of these “new features” comes a hefty price tag to use them.
    If we want to use the text receipts and now the new text for review feature we’ll officially be spending more on texts than we are on BLVD itself. It’s costing us $200 a month just to have confirmations and reminders sent out. For the price point of BLVD to only receive 250 "Free" texts is a bit restrictive in 2024. Every other…

    296 votes

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    Waitlisted  ·  35 comments  ·  Admin →
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  9. Option to select multiple photos to upload at once, rather than having to upload photos one at a time, which is very time consuming, especially when there are at least 5 photos to be uploaded.

    73 votes

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    4 comments  ·  Other  ·  Admin →
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  10. We should be able to answer/respond to text messages through the blvd app

    234 votes

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    Waitlisted  ·  8 comments  ·  Admin →
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  11. For clients who reach out to the salon directly vs. booking online, adding a feature from the profile we create for them that sends a secure link (or sends when prompted) to add their cc info so we have it on file. This would support our booking and cancellation policies without having to ask them for their cc info over the phone, via text or email.

    126 votes

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  12. When a client no shows, keep their appointment on the schedule instead of cancelling it and removing it entirely. If their missed appointment could stay on the schedule, once marked as a no show it could change color or be labeled.

    64 votes

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  13. Have an option for tips to not be an option for some services. "Tippable services" so when we are checking people out it wont ask on services that do not allow tips.

    354 votes

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    Waitlisted  ·  50 comments  ·  Admin →
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  14. It would be so helpful to have an icon on the appointment on the calendar page that shows if a client has NOT filled out all of their forms - rather than having to click into the client + their forms tab to see if they've filled them out every time.

    54 votes

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  15. Create a Products tab Just like how Boulevard has a Services tab under each staff member under the Manage section. This would allow custom settings of commissions based on products or categories of products. It's such a chore to manually calculate commissions for certain employees after switching to BLVD.

    134 votes

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  16. for example client calls with weight loss progression. currently the only we can make note of it is by making an appointment and adding the note there.

    52 votes

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  17. I love that clients can see their available vouchers on the client portal as well as what their membership perks are. I would like them to also be able to see their account credit balance on the portal.

    199 votes

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    Waitlisted  ·  22 comments  ·  Admin →
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  18. Allow gratuity to be available or not available per service. We do medical & aesthetic treatments where gratuity is not appropriate for all

    43 votes

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  19. If setting a recurring appointment, Boulevard should flag if one of those upcoming times is unavailable.
    Example: We set a recurring appointment for 12 visits at 1PM on Thursdays. If there are 2 Thursdays that are unavailable at that time, the business should be notified and unable to book those times.
    This would increase the efficiency when booking recurring appointments and prevent double booking from occurring. Our business heavily relies on batch booking sessions and consistently have 5-6 clients coming in/out at a time. If a team member has to book week by week for each client, it takes up…

    117 votes

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  20. I don't like taking peoples credit cards over the phone, but we require a credit card on file. I would love if we could send a link to their phone number so they can fill out credit card form.

    42 votes

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