There definitely needs to be a better way to track how many more treatments someone has. We have tried using vouchers and had to stop because every time the voucher is applied to the account, the system counts it as a payment and it has significantly inflated most of our revenue reports. We've now pivoted to using account credits, but it requires us to subtract the exact amount each time and create a lot of notes in the account. It's not sustainable. Boulevard is supposed to track packages specifically so this needs to be ironed out sooner than later

yes. I have charged several people for a service when they had a voucher available. There is no easy way to undo it. II had to refund the $$ on her card, then I had to void a voucher since there's no way to undo anything

When someone has a voucher it needs to be in my face so I will know to use it and not charge. Even better would be to have the voucher automagically applied to the service at checkout

Would be great if clients could receive an email or text notifying them when they are low on a voucher and prompt them to purchase more either online or the next time they're in.

Vouchers should be able to be purchased straight from the appointment checkout page and auto applied to the days appointment.. right now it seems like an extra step to have to go sell the package first then come checkout the appointment...

I agree. Also being able to add voucher credits. We slaved over from zenoti and so many of our clients have packages and I need to be able to update them in Boulevard!

The professional app really needs this.

Definitely need to be able to redeem voucher at checkout in-app

Do we have an update on when this ability is going to be ready?? The time and energy it takes to rectify payroll reports and commissions due to the vouchers redeeming all the services equally is EXHAUSTING! :( We have to have the ability to assign as cost value to the services or products included in the package or membership.

It would be completely beneficial to be able to assign vouchers a cost value or to cover half of services instead of them only being used for the total of a single service

Please add the ability to use a voucher when Checking Out via the iPad App.

I think this has been done already. I had the choice to pay on voucher or not- I am assuming if I chose not to pay on voucher price it would have defaulted to retail? We pay on price paid, so we like having the option.

Let us redeem more than one voucher at a time during their visit versus us having to void additional vouchers used- because then we have to dig through charts to make sure we are on track with what has been used.

Ability to have weighted voucher values based on services offered/bundled in Packages and Memberships.

Would like to choose/assign a value when adding vouchers to client profiles.

Currently, only redeemable vouchers pull into the checkout screen if the service on the order matches.
Slight differences in service booked vs received may require an update that isn't as easy to catch.
For ex - if a client accidentally booked for Brazilian Sugar instead of Brazilian Wax, it would be great to easily see the wax voucher on file so its more obvious at checkout that the service needs to be changed to match and be able to redeem.
Less clicks than going into the client profile to investigate.

I think this should be done as a toggle option because we only pay commission on what the voucher sold for, same for "product credit units" and those specifically redeem for service list price currently and not what the product was sold for, so we have to go in and manually fix this every time.

Option to toggle this on or not

If I have a client with both memberships and packages that have available vouchers, I want to see every option available at checkout so I know where I am pulling from.

Please fix this!! Payroll is such a hassle having to manually correct the wrongly docked commissions on reports due to discounts and vouchers. This is not normal! Normal businesses don't expect employees to take less pay because the owner ran a discount! So time consuming twice a month and it leaves room for clerical error instead of having an easy service pay report that I could email my staff. Instead I have to print them alllll out and waste paper twice a month so I can manually correct all discounted appointments and then recalculate correct pay, for every employee, every time.... It's getting old

Ability to apply vouchers for lower priced services and clients forfeit the balance