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26 results found

  1. Offers that apply to product usage

    36 votes
    Waitlisted  ·  12 comments  ·  General  ·  Admin →
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    Austin Towns commented  · 

    When applying an offer code, the discount applies to usage-based services as a single discount on the line item. However, it would be beneficial to be able to create an offer that is "$2 per unit" and discounts accordingly based on the number of units used in that service.

  2. Configurable Report Access for Privilege Groups

    55 votes
    Waitlisted  ·  9 comments  ·  General  ·  Admin →
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    Austin Towns commented  · 

    currently can only share all classic reports, all classic EXCEPT for commissions, or none. It would be helpful to have the option to allow access to ONLY commission reports.

  3. Deposits for services

    967 votes
    Waitlisted  ·  131 comments  ·  General  ·  Admin →
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    Austin Towns commented  · 

    Clients can book several services in a single appointment. Individually, they're less time and cost less, but when stacked together they're obviously more valuable and would be great to be able to collect a deposit once the appointment total reaches a minimum of $100 or 1 hour.

    Austin Towns supported this idea  · 

  4. A time tracker for when clients go into appointments and check out.

    13 votes
    Waitlisted  ·  1 comment  ·  General  ·  Admin →
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    Austin Towns commented  · 

    The appointment details page shows details around when the appt was booked, rescheduled, or cancelled, but there's no tracking of when they moved into "checked in" or "active" status. This is important for client experience purposes (for ex - in case a client reports that they were seen by their provider late)

  5. Voucher gift cards to behave like regular vouchers

    2 votes
    0 comments  ·  General  ·  Admin →
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  6. Loyalty Program customization

    116 votes
    Waitlisted  ·  24 comments  ·  General  ·  Admin →
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  7. Set Service Commission Levels at a Company Level and Individual Locations Can Adjust For Their Locations If Needed

    2 votes
    Waitlisted  ·  0 comments  ·  General  ·  Admin →
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    Austin Towns shared this idea  · 

  8. Send Forms After Appointment

    33 votes
    Waitlisted  ·  2 comments  ·  General  ·  Admin →
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    Austin Towns commented  · 

    We need a way to send a form to a client after their appointment when they sign up for a membership. Maybe through email or text.

    Austin Towns supported this idea  · 

  9. When pressing "Add Form" it should add the form to be filled out by the client on an ipad or their own device.

    8 votes
    0 comments  ·  General  ·  Admin →
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    Austin Towns supported this idea  · 

  10. Late cancel/no show email

    719 votes
    Waitlisted  ·  5 comments  ·  General  ·  Admin →
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    Austin Towns supported this idea  · 

  11. Enabled Services & Commissions at Esthetician Level not the Location Level

    5 votes
    0 comments  ·  General  ·  Admin →
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    Austin Towns shared this idea  · 

  12. No more duplicate clients

    549 votes
    Waitlisted  ·  28 comments  ·  General  ·  Admin →
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    Austin Towns commented  · 

    We need to figure out a way to not let someone with the same phone number have multiple accounts. We get 4 or 5 client profiles with the same number as a way to cheat our new client offer. We need to have a way to either block this from happening or provide an alert of the possible duplicate.

    Austin Towns supported this idea  · 

  13. Notification for rescheduled or changed appointments

    551 votes
    Waitlisted  ·  92 comments  ·  General  ·  Admin →
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    Austin Towns supported this idea  · 

  14. Client app

    149 votes
    5 comments  ·  General  ·  Admin →
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    Waitlisted  ·  AdminJulia Egan (Product Marketing Manager, Boulevard) responded

    Hey Folks! After reviewing some more, this request seems more focused on an app that clients would download to their devices. We're actively working on expanding our client-facing functionality, but we're going to start with a mobile-friendly browser experience before building out a mobile app. You can follow along on our progress for that client functionality here.

    Austin Towns supported this idea  · 

  15. Confirmation emails should be sent from Salon, not from Boulevard.

    212 votes
    Waitlisted  ·  7 comments  ·  General  ·  Admin →
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    Austin Towns supported this idea  · 

  16. Ratings

    333 votes
    Waitlisted  ·  10 comments  ·  General  ·  Admin →
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    Austin Towns supported this idea  · 

  17. View an audit log of user actions

    782 votes
    Waitlisted  ·  56 comments  ·  General  ·  Admin →
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    Austin Towns supported this idea  · 

  18. Gratuity via Duo, even if service total is $0 (prepaid)

    59 votes
    2 comments  ·  General  ·  Admin →
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    Austin Towns supported this idea  · 

  19. Receive a Notification for Disputes

    55 votes
    In Progress  ·  2 comments  ·  General  ·  Admin →
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    Austin Towns supported this idea  · 

  20. Provide more details for disputed transactions

    72 votes
    In Progress  ·  3 comments  ·  General  ·  Admin →
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    Austin Towns commented  · 

    I feel similarly. I don't think I have won any chargebacks even though we have clients that have used the vouchers for their service. We are losing revenue based on a subpar chargeback system.

    Austin Towns supported this idea  · 
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