Settings and activity

27 results found

  1. 53 votes
    Waitlisted  ·  9 comments  ·  General  ·  Admin →
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    Austin Towns commented  · 

    currently can only share all classic reports, all classic EXCEPT for commissions, or none. It would be helpful to have the option to allow access to ONLY commission reports.

  2. 9 votes
    Waitlisted  ·  3 comments  ·  General  ·  Admin →
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  3. 4 votes
    1 comment  ·  General  ·  Admin →
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    Austin Towns commented  · 

    Clients can book several services in a single appointment. Individually, they're less time and cost less, but when stacked together they're obviously more valuable and would be great to be able to collect a deposit once the appointment total reaches a minimum of $100 or 1 hour.

  4. 13 votes
    Waitlisted  ·  1 comment  ·  General  ·  Admin →
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    Austin Towns commented  · 

    The appointment details page shows details around when the appt was booked, rescheduled, or cancelled, but there's no tracking of when they moved into "checked in" or "active" status. This is important for client experience purposes (for ex - in case a client reports that they were seen by their provider late)

  5. 1 vote
    0 comments  ·  General  ·  Admin →
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  6. 114 votes
    Waitlisted  ·  24 comments  ·  General  ·  Admin →
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  7. 2 votes
    Waitlisted  ·  0 comments  ·  General  ·  Admin →
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    Austin Towns shared this idea  · 
  8. 22 votes
    Waitlisted  ·  2 comments  ·  General  ·  Admin →
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    Austin Towns commented  · 

    We need a way to send a form to a client after their appointment when they sign up for a membership. Maybe through email or text.

    Austin Towns supported this idea  · 
  9. 8 votes
    0 comments  ·  General  ·  Admin →
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  10. 686 votes
    Waitlisted  ·  4 comments  ·  General  ·  Admin →
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    Austin Towns supported this idea  · 
  11. 5 votes
    0 comments  ·  General  ·  Admin →
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  12. 520 votes
    Waitlisted  ·  26 comments  ·  General  ·  Admin →
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    Austin Towns commented  · 

    We need to figure out a way to not let someone with the same phone number have multiple accounts. We get 4 or 5 client profiles with the same number as a way to cheat our new client offer. We need to have a way to either block this from happening or provide an alert of the possible duplicate.

    Austin Towns supported this idea  · 
  13. 491 votes
    Waitlisted  ·  79 comments  ·  General  ·  Admin →
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  14. 144 votes
    5 comments  ·  General  ·  Admin →
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    Hey Folks! After reviewing some more, this request seems more focused on an app that clients would download to their devices. We're actively working on expanding our client-facing functionality, but we're going to start with a mobile-friendly browser experience before building out a mobile app. You can follow along on our progress for that client functionality here.

    Austin Towns supported this idea  · 
  15. 205 votes
    Waitlisted  ·  7 comments  ·  General  ·  Admin →
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    Austin Towns supported this idea  · 
  16. 318 votes
    Waitlisted  ·  10 comments  ·  General  ·  Admin →
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    Austin Towns supported this idea  · 
  17. 723 votes
    Waitlisted  ·  39 comments  ·  General  ·  Admin →
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    Austin Towns supported this idea  · 
  18. 52 votes
    2 comments  ·  General  ·  Admin →
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    Austin Towns supported this idea  · 
  19. 53 votes
    In Progress  ·  2 comments  ·  General  ·  Admin →
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    Austin Towns supported this idea  · 
  20. 69 votes
    In Progress  ·  3 comments  ·  General  ·  Admin →
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    Austin Towns commented  · 

    I feel similarly. I don't think I have won any chargebacks even though we have clients that have used the vouchers for their service. We are losing revenue based on a subpar chargeback system.

    Austin Towns supported this idea  · 
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