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no show

When a client no shows, keep their appointment on the schedule instead of cancelling it and removing it entirely. If their missed appointment could stay on the schedule, once marked as a no show it could change color or be labeled.

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Tory Smith shared this idea  ·   ·  Report…  ·  Admin →
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  • Jenaveve Biernat commented  ·   ·  Report

    We charge our no-show's and it still shows up as a cancelation on their client profile. After it is removed, we put a block on the empty space with the client name and any pertinent information for the service provider or accounting.

  • Ashley Vicencio commented  ·   ·  Report

    YES, very important. It interferes with my staff's stats come payroll...

  • Tracy Davis commented  ·   ·  Report

    Agree! No shows need to be separate from cancellations. They should be left on the schedule and it should count towards their show rate.

  • Karen Awender commented  ·   ·  Report

    Great idea! And would it be possible to have the option to charge a no show fee(check out) if applicable?