Agree with this however we still need the ability to book another appointment in it's place online. We do not want the canceled or no-showed appointment to interfere with the ability to book a new appointment in it's place.

This is important for booking statistics for staff. They shouldn't be penalized when a client is a no-show. The booking percentage should stay the same.

Agreed, something to show on the calendar view.

We charge our no-show's and it still shows up as a cancelation on their client profile. After it is removed, we put a block on the empty space with the client name and any pertinent information for the service provider or accounting.

YES, very important. It interferes with my staff's stats come payroll...

Instead of removing the appointment when it is marked a no show, change the color to red diagonal lines running through the appointment. this would be eye catching enough to know it is a no show.

YES!

Agree! No shows need to be separate from cancellations. They should be left on the schedule and it should count towards their show rate.

Great idea! And would it be possible to have the option to charge a no show fee(check out) if applicable?

When a client no shows, keep their appointment on the schedule instead of cancelling it and removing it entirely. If their missed appointment could stay on the schedule, once marked as a no show it could change color or be labeled.

The process for no show appointments is not ideal right now. When a no show is cancelled it should remain on the calendar and be marked as a no show. This is particularly important for bookkeeping and accurately paying employees. But also for checking them out. We recently had a client no show with insufficient funds and the process for showing we had a client unpaid with a negative balance is convoluted.

Our therapists get paid for no shows and having the appointment completely removed combined with not having the no show anywhere in our reports makes it difficult to keep track and ensure our therapists get accurately compensated for their time!

This is so important for businesses! There should also be somewhere on the client's profile where we can easily see the number of No Shows the client has had.

Time slots change color for when we have a no-show client. When our barbers are looking at their schedule, they can properly know which of their clients were a No Show, and so when those clients look at our schedule they can see when they didn't show up.

Feature for no call/no show to NOT be deleted, so there is record on the books that a client did not show up.

We often can't remember the name of who No Shows and appointment, and it would be great to keep them on the calendar, but when they are closed out and charged to highlight their No Show with a Dark Red. In addition, having an alert pop up that a no show was recorded within their history to notify the receptionist to verify card on file.

Make a check box at the top of the calendar that you can check when needed to see appointments that have been canceled. They appear when the box is checked and disappear when its not checked.

I love and appreciate all these ideas, a NO SHOW column would be great. We currently shrink that appointments and move them to the end of the book but I wish they would just stay there after canceling/charging them.

the cancel and charge wouldn't allow another client to book unless its too last minute to fill. we should have the NO_show show up in their profile so that we know about their booking history. other scheduling systems ive used allows us to rate the clients bookings whether they show up on time or no show. we can rate them and can limited them from booking online. must go through receptionist for future bookings

it should say late cancel or No show in their history even if you give them a warning and don't charge them.