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Welcome! We're excited to hear how we can help elevate your business. When sharing your feedback, paint us a picture of the challenge you're facing and how solving it would impact your day-to-day operations. The more context you give us, the better we can craft solutions that truly work for your unique needs. Together, we're building the future of self-care business management.

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7134 results found

  1. When you refund a membership or package with account credit/vouchers, automatically remove the voucher/account credit

    44 votes

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  2. We DEFINITELY NEED to be notified when clients are rescheduling!!!!
    PLEASE PLEASE PLEASE!!!! Thank you

    8 votes

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  3. We need to be able to see the movement history of appointments. Original booking date & who booked it as well as any dates it was rescheduled/moved and who moved or rescheduled the appointment.

    12 votes

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  4. There should be a simple and efficient way to modify or update a service during guest checkout without needing to delete and recreate the entire service entry. Additionally, any changes made should not remove the corresponding block from the calendar view.

    11 votes

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  5. It would be helpful if I could pause new client online booking for myself only and still allow my employee to get new clients. If I pause online booking for me it will not allow my current clients to book online.

    12 votes

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  6. It would be ideal if Boulevard supported a loyalty platform or loyalty platform partner that can handle tier logic, automatic upgrades/downgrades, and communication without the need to fully custom-build it via Zapier or scripts.

    The specific limitations that we'd like to see overcome are:

    Tiers not supported: Boulevard’s built-in Loyalty Program is points-based only (earn/redeem). There’s no way to create tiered memberships (e.g., Silver/Gold/Platinum) that upgrade/downgrade based on spend or visit frequency.

    Rolling windows unavailable: Boulevard doesn’t expose “spend in last 12 months” or “visits in last 90 days,” so we can’t calculate rolling thresholds natively.

    Tag management: Zapier can…

    8 votes

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  7. When you hover over an appointment of the patient, their profile photo pops up next to their name.

    21 votes

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  8. Rescheduled appointments need to be recorded and displayed in appointment history. Not just cancellations. If a client reschedules 10 times, it doesn't show anything. This is very pertinent information. From a booking standpoint, a reschedule is still a cancellation of that time slot.

    11 votes

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  9. Nightly sales report via email. Each night you receive an email with how much you made for the day/weekend. This is what will be deposited into your bank account the following day(mon-thurs). The weekend will be sent out on Sunday night(fri-sun) Includes a list of the follow: clients name, date of service including tips. This includes gift cards sold. Gloss Genius has this feature and I loved it. Bummed its not here.

    7 votes

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    1 comment  ·  Reporting  ·  Admin →
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  10. We have clients who would like to pay ahead for future appointments who have requested to be invoiced.

    Other clients need to be invoiced for missed appointments.

    Some elderly clients come in and would like a link to pay sent to their adult child that manages their funds... and teens who come in who have parents that pay for them would like the same option.

    9 votes

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  11. We need a report that shows a period of time, such as a year, but as a month-by-month comparison. We would also like to be able to compare periods from different years to more easily understand growth.

    6 votes

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    1 comment  ·  Reporting  ·  Admin →
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  12. Merge appointments for the same client without having to cancel one of the original single appointments that were booked separately. Merging appointments should be an option prior to them arriving on the day of their scheduled service as well. Similar to the reschedule and cancel buttons when you select an appointment - it would be great to have a merging option as well.

    232 votes

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    Waitlisted  ·  5 comments  ·  Admin →
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  13. in most medical emr systems medical directors have a option to do a batch signing where they can sign 15 compleated charts at one time this would help with flow

    10 votes

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  14. Bulk editing of products would be a time saving feature. For example, if a particular brand/product line will be purchased from a different vendor a bulk edit would be beneficial so we don't have to individually switch them over.

    7 votes

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    1 comment  ·  Other  ·  Admin →
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  15. This feature would introduce the ability to track lot numbers and expiration dates for inventory items. Currently, the system only allows input of quantities, SKU/UPC, pricing, cost, category, and brand information. The proposed enhancement would:

    • Add fields for lot numbers and expiration dates in the inventory management system
    • Enable tracking of products by lot, improving traceability
    • Allow for better management of perishable or time-sensitive inventory
    • Facilitate easier recalls or identification of expired products
    • Enhance reporting capabilities to include lot and expiration information

    This feature would be particularly beneficial for businesses dealing with perishable goods, pharmaceuticals, or any products where batch…

    53 votes

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    Waitlisted  ·  7 comments  ·  Admin →
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  16. There should be a way for our nurses to see the photo our clients to prevent inaccurate charting. As soon as they click their name a profile photo should pop up so they can confirm the patient.

    40 votes

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  17. Add camera grids and face alignment templates (like RXPhoto) so photos can be lined up the same way every time. This would allow consistent before/after pictures with preset angles (front, profile, 45°) and make comparisons more accurate.

    10 votes

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  18. Set holiday closure schedule that reoccurs every year without manually re-entering.

    9 votes

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  19. Show an icon or something on the appointment letting us know if charts/forms are not completed.

    26 votes

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  20. Service providers should receive a push and/or text notification when a client or the front desk reschedule an appointment that impacts a service provider.

    8 votes

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