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Welcome! We're excited to hear how we can help elevate your business. When sharing your feedback, paint us a picture of the challenge you're facing and how solving it would impact your day-to-day operations. The more context you give us, the better we can craft solutions that truly work for your unique needs. Together, we're building the future of self-care business management.
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7399 results found

  1. When we gift a client a gift card, we want to be able to send a formal copy, like what clients who purchase it online get, instead of just a receipt from in office

    6 votes

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  2. The fact that you can not save the date range ("month to date" or "last month") with the reports is a huge setback

    It always resets when you open (re-open) the report.

    22 votes

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    0 comments  ·  Reporting  ·  Admin →
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  3. This feature would introduce the ability to track lot numbers and expiration dates for inventory items. Currently, the system only allows input of quantities, SKU/UPC, pricing, cost, category, and brand information. The proposed enhancement would:

    • Add fields for lot numbers and expiration dates in the inventory management system
    • Enable tracking of products by lot, improving traceability
    • Allow for better management of perishable or time-sensitive inventory
    • Facilitate easier recalls or identification of expired products
    • Enhance reporting capabilities to include lot and expiration information

    This feature would be particularly beneficial for businesses dealing with perishable goods, pharmaceuticals, or any products where batch…

    94 votes

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    Waitlisted  ·  17 comments  ·  Admin →
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  4. Service providers should receive a push and/or text notification when a client or the front desk reschedule an appointment that impacts a service provider.

    16 votes

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  5. When I'm searching through a patient's payment history and going into an order I want to be able to get directly back to that clients order history...but once you open an order you can't go back and need to start over by searching for the client again. Would save a ton of time when searching through an individual's orders for something

    21 votes

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  6. Regarding the new review platform, I see some improvements over previous iterations. However, the ideal configuration would be a direct prompt to a review platform of our choice, such as Yelp/Google. Once the customer spends generous time reviewing us internally on BLVD platform, they are unlikely to follow prompt for additional posting. We are essentially cannibalising our own reviews by using this feature.

    75 votes

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    Waitlisted  ·  4 comments  ·  Admin →
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  7. 158 votes

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    Waitlisted  ·  3 comments  ·  Admin →
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  8. send client forms without having to falsify an appointment. some clients add new services. some forget. it really messes up the calendar and irritates clients and staff. wasted time.

    10 votes

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  9. It should be possible to make edits to charts after being completed, and the edits should be auditable. There should be a larger character limit as well than notes currently allow.

    13 votes

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  10. I'd like to charge my clients automatically a $25 reservation deposit for their appointments to decrease cancellations and no shows. The $25 would still go towards their service, and for them to automatically pay for it on the online booking overlay.

    11 votes

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  11. Boulevard has MUCH to be desired in terms of client (the business/practice using boulevard) brand awareness. Our business spend a lot of money on marketing and setting ourselves apart from the rest. I am unsure why there are not more personalization options available to the clients who are supporting boulevard. The current options available are even less than what square merchant processer offers.

    My booking overlay appears to be out of the stone age.

    I am not able to customize the confirmation email, including links in that confirmation email or communicate with patients using our brand tone of voice through…

    7 votes

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  12. Prevent admin from double booking room, and or device with an alert. Mistakes happen especially when you have several rooms and busy.

    12 votes

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  13. Add a feature that the clients can check the balance of their gift card.

    15 votes

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  14. Inventory audits are TIME CONSUMING! Currently physical counts are then manually compared to Boulevard counts, which adds up to hours of time investment each month. Would love the option to upload a form that includes our physical counts, which would then auto-flag items with discrepancies. This would save a tremendous amount of work. (This functionality exists in other software brands, so would also help to keep Boulevard in par with its competitors) :)

    22 votes

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    0 comments  ·  Other  ·  Admin →
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  15. Can we PLEASE stop with the resources populating the schedule every time we book an appointment. It's incredibly frustrating and TIME WASTING TO HAVE TO GO DELETE THEM ALL AGAIN, AND AGAIN, AND AGAIN ALL FRICKING DAY LONG!!!!! If I wanted all those columns jumbling up my schedule I would put them there!! UGH!!!!!!!!!!

    13 votes

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  16. Could you make the dashboard more user-friendly on mobile devices? For example, the touch sensitivity is very high, and scrolling across the page often causes appointments to drag unintentionally. Additionally, the dashboard on Android does not allow moving clients from Confirmed to Active—only to Arrived. Having the ability to move clients through all statuses (Confirmed → Arrived → Active) on mobile would greatly improve usability.

    6 votes

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  17. When you hover over an appointment of the patient, their profile photo pops up next to their name.

    32 votes

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  18. Delete clients that no longer live in your state/expressed they no longer want your services to ensure you are only reaching out to real customers

    5 votes

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  19. Would like the ability to adjust what transactional emails say (ex. booking confirmations, receipts, etc)

    18 votes

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  20. Create a way for a provider to sign a form and then send to patient to "sign off" on like the Good Faith exam. Also enable review of forms signed on patient portal.

    7 votes

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