8466 results found
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Forms Not Able to Submit on Mobile Device
We've now heard from at least 8 patients over the last week that they tried to submit the forms on their mobile device and the submit button isn't visible or they hit submit and it doesn't go through. There doesn't appear to be any active incidents according to Chat, but we can't be the only one. We haven't updated our forms in months and this has just recently started.
3 votes -
Toggle tipping on/off per service or providers
Have an option for tips to not be an option for some services. "Tippable services" so when we are checking people out it wont ask on services that do not allow tips.
424 votes -
Sales Tax Collected Report
A comprehensive report which shows Product, Service, Membership, and Package sales where it is totaled. Basically, the following reports combined in to one:
- "Service Sales by Category"
- "Membership Sales"
- "Package Sales"
- "Product Sales"This would allow a breakdown of each category and a grand total - for reporting purposes to the state when paying sales tax.
Played with the Detailed line item report - but it is lacking (doesn't total, doesn't show all sales tax collected, doesn't show all necessary categories)
6 votes -
Upcoming card expiration alert
Alert to notify a business when a client has a card on file with an upcoming expiration date to prompt collecting an updated payment method.
52 votes -
Customize Confirmation Text by Service
We would like to be able customize our confirmation and reminder text messages and emails by type of service. We need to get more info into our facial reminder/confirmation text messages such as not coming in with make up on and they need to reschedule if they have sunburn, cold sore, just had fillers or injectable face treatments.
13 votes -
Keep Cancellations on visual schedule
be able to keep canceled appointments on schedule but be greyed out/crossed out so new appointments can book. Just so there is better visual representation of what happened that day and so it does not disappear off the schedule
8 votes -
5 votes
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Allow Manual Refreshing of Reports or Provide Real-Time Sales Data
As a salon owner, I would love the ability to manually refresh our reporting dashboard so we can see accurate sales figures at the end of each business day.
Currently, reports can go several hours without updating. For example, today our reports refreshed at 3:45 PM and didn’t update again until 7:18 PM. This happens in both the old and new reporting systems.
Being able to see our daily sales in real time seems like an essential feature of any business management software. We shouldn’t have to wait hours after closing to know how our business performed that day.
I’d…
3 votes -
Charting Improvements
What we don't like
Freehand drawing is clunky, especially for injection mapping.
Marks connect unintentionally and are difficult to place accurately.
Providers can't easily indicate different products on the same image, so charts end up looking "like a toddler colored it."
There's no way to add clean text or a legend, forcing providers to hand draw letters and labels.
Charting takes significantly longer, enough that they're paying providers extra time to complete documentation.
We feel the current tool is built more for simple annotations than medical aesthetic charting workflows.What we'd like to see
Text boxes that can be placed…
9 votes -
Allow an option to add a "parent account" for children or spouses with the same card info
add an option to "link" another client's payment method to their spouse or child's account that will automatically show up as a payment method in checkout and wallet.
25 votes -
profile photos
It would be awesome to see a patient's headshot/profile photo in the Overview section of their Client Profile for easy recognition by our team members at check-in and by providers during appointments.
7 votes -
New Patient Booking Restrictions / First-Visit Flag
I would love to see Boulevard add more control over how new patients are able to book online.
Currently, a brand-new patient can book almost any service we offer without first being evaluated or having a consultation. For a medical spa, this can create workflow and clinical issues because many treatments require us to review medical history, contraindications, treatment goals, candidacy, and expectations before the actual procedure is scheduled.
Ideally, Boulevard would offer one or both of the following options:
New Patient Booking Restrictions
Allow businesses to designate certain services as unavailable to new patients until they have completed a…7 votes -
Business Logo and More Detail on Printed Receipts
We are having several different issues that having more detailed receipts would help solve. We would also like our busness logo to be on the receipts. When people are submitting their receipts in HSA or insurnce companies they need a lot of detail. Having our logo on there makes it look a lot more professsional.
6 votes -
First availability
When a patient selects “First Availability” in online booking, the results show only one provider for a given day, even when multiple providers have openings. Could this feature display all available providers and their appointment times for that day? This would let patients choose the provider and time that work best for them.
5 votes -
Can Boulvard enable a push from Ratings to Google Business Profile???
Can Boulevard enable a pathway for businesses to push their Ratings onto their Google Business profile? It helps BLVD but not our business when they're housed in the Dashboard but not visible to incoming clients.
5 votes -
Option to receive message notifications remotely
For example: in the event that my front desk staff has to abandon post, and I have to manage remotely, it would be helpful to receive push notifications when a client messages the business. Currently in that situation, I have to watch the messages like a hawk when things are time-sensitive.
5 votes -
Ability to send and manage labs
This would allow clinical businesses to order lab tests for their patients and review their results within their dashboard. Ideally, they would also be able to trigger reminders and set follow up labs too.
6 votes -
Can you guys create a subcategory within a category? it would help clients understand things a lot better.
category within a category, So like one big category and then sub categories. Example: Click Advanced Facials > Custom facials (or device facials) > then shows hydrafacial, glacial, etc.
5 votes -
group more than one product per service
group more than one product per service. right now only one product can be linked to a service to be deducted from inventory. at my practice, we use multiple high ticket items for one service, it would be nice to be able to link more items to a service
7 votes -
8 votes
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