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Welcome! We're excited to hear how we can help elevate your business. When sharing your feedback, paint us a picture of the challenge you're facing and how solving it would impact your day-to-day operations. The more context you give us, the better we can craft solutions that truly work for your unique needs. Together, we're building the future of self-care business management.

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7207 results found

  1. It should be possible to make edits to charts after being completed, and the edits should be auditable. There should be a larger character limit as well than notes currently allow.

    11 votes

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  2. Service providers should receive a push and/or text notification when a client or the front desk reschedule an appointment that impacts a service provider.

    13 votes

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  3. Prevent admin from double booking room, and or device with an alert. Mistakes happen especially when you have several rooms and busy.

    10 votes

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  4. Set holiday closure schedule that reoccurs every year without manually re-entering.

    14 votes

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  5. When you hover over an appointment of the patient, their profile photo pops up next to their name.

    27 votes

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    1 comment  ·  Admin →
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  6. Ability to show the calculated age of a client in their Forms and Charts, based on their DOB.

    13 votes

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  7. Nightly sales report via email. Each night you receive an email with how much you made for the day/weekend. This is what will be deposited into your bank account the following day(mon-thurs). The weekend will be sent out on Sunday night(fri-sun) Includes a list of the follow: clients name, date of service including tips. This includes gift cards sold. Gloss Genius has this feature and I loved it. Bummed its not here.

    10 votes

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    1 comment  ·  Reporting  ·  Admin →
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  8. It would be ideal if Boulevard supported a loyalty platform or loyalty platform partner that can handle tier logic, automatic upgrades/downgrades, and communication without the need to fully custom-build it via Zapier or scripts.

    The specific limitations that we'd like to see overcome are:

    Tiers not supported: Boulevard’s built-in Loyalty Program is points-based only (earn/redeem). There’s no way to create tiered memberships (e.g., Silver/Gold/Platinum) that upgrade/downgrade based on spend or visit frequency.

    Rolling windows unavailable: Boulevard doesn’t expose “spend in last 12 months” or “visits in last 90 days,” so we can’t calculate rolling thresholds natively.

    Tag management: Zapier can…

    11 votes

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  9. It would be great to have access to adjust an order after it's been completed. If it was finalized wrong, for example, missing a discount, it would be great to adjust the original order by "refunding" the first service/product, then adding it correctly and then finalizing again so that we are only adjusting the client's payment by the difference instead of refunding the entire thing, just to rebook and finalize again.

    10 votes

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  10. Was looking for tickets regarding this insight for vouchers for EWC feature launch, and noticed there is a ton of franchise business request for similar updates to gift cards.

    41 votes

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    Waitlisted  ·  8 comments  ·  Admin →
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  11. I would like to be able to give gift card discounts on a set amount. Right now i have a $50 off when purchasing a $150 gift card but in reality people can purchase a $50 gift card and be able to apply the discount.

    29 votes

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    Waitlisted  ·  1 comment  ·  Admin →
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  12. It's crazy that the providers do NOT get notified if someone reschedules an appointment! How are they supposed to know? Just watch the schedule all day?

    27 votes

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  13. Our medical director only has to sign off on 10% of our charts, but there is no way to only show 10% to sign off on. Would love to see this added as a feature for easier and faster medical director sign off.

    24 votes

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  14. Boulevard has MUCH to be desired in terms of client (the business/practice using boulevard) brand awareness. Our business spend a lot of money on marketing and setting ourselves apart from the rest. I am unsure why there are not more personalization options available to the clients who are supporting boulevard. The current options available are even less than what square merchant processer offers.

    My booking overlay appears to be out of the stone age.

    I am not able to customize the confirmation email, including links in that confirmation email or communicate with patients using our brand tone of voice through…

    5 votes

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  15. in most medical emr systems medical directors have a option to do a batch signing where they can sign 15 compleated charts at one time this would help with flow

    14 votes

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  16. The current forms software is just not as inclusive as all of the others out there. Not being able to send a form separate from an appointment is very inconvenient. I have membership agreements and package agreements that aren't tied to specific appointments, but need to be filled out and kept in the clients profile. what is the point in having online forms if i have to keep separate forms for these things. it makes me want to cancel my forms subscription and use a seperate application. I should also be able to send a form to a designated ipad…

    11 votes

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  17. There should be a simple and efficient way to modify or update a service during guest checkout without needing to delete and recreate the entire service entry. Additionally, any changes made should not remove the corresponding block from the calendar view.

    14 votes

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  18. I wish there was a way to 1) access the texts you have with clients on the desktop browser in the mobile app and 2) continue texting clients within the app from the businesses dedicated phone number instead of it pulling up your phone's text messaging app and using your personal phone number.

    9 votes

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  19. Have certain staff have the ability to unlock submitted charts.

    15 votes

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  20. Add camera grids and face alignment templates (like RXPhoto) so photos can be lined up the same way every time. This would allow consistent before/after pictures with preset angles (front, profile, 45°) and make comparisons more accurate.

    14 votes

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