8133 results found
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Date of chart completion
If a chart is completed a day or two later than the appointment, I want it to still be dated/filed for the appointment date, but time stamped that it was signed/completed on the actual date. What happens now is that a chart signed a day or two later gets filed and listed chronologically rather than when the appointment was completed. I think it makes more logistic sense to get filed along with the appointment date it is associated with. (obviously the goal is to complete the day of the appointment, but we are human and that doesn't always happen)
5 votes -
post treatment instructions
Make a form accessible post treatment so that patients can have access to post treatment instructions!!
7 votes -
Ability to create offer code for specific service provider
This would be the additional condition for an offer code to only be applicable for a specific service provider. The idea is that a business may want to spotlight a certain service provider and offer a promo for only them.
5 votes -
10 votes
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Deposit for Appointments
I'd like to charge my clients automatically a $25 reservation deposit for their appointments to decrease cancellations and no shows. The $25 would still go towards their service, and for them to automatically pay for it on the online booking overlay.
28 votes -
5 votes
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Appointment Log (Detailed Tracking)
I need for appointment modification tracking and auditing capabilities.
I find it dissapointing that there isnt tracking done on an appointment from start to finish. I need to be able to check for mistakes , See when a change was made , See who made the change. This will make it easy incase someone accidently messes up a book and may need tracking to back track.
I am shocked this is not a thing. How do you excpect managers to manage appointments without a feature like this?
42 votes -
Pronunciation field for client names
Add a pronunciation field for client names
10 votes -
profile photos
It would be awesome to see a patient's headshot/profile photo in the Overview section of their Client Profile for easy recognition by our team members at check-in and by providers during appointments.
4 votes -
New Patient Booking Restrictions / First-Visit Flag
I would love to see Boulevard add more control over how new patients are able to book online.
Currently, a brand-new patient can book almost any service we offer without first being evaluated or having a consultation. For a medical spa, this can create workflow and clinical issues because many treatments require us to review medical history, contraindications, treatment goals, candidacy, and expectations before the actual procedure is scheduled.
Ideally, Boulevard would offer one or both of the following options:
New Patient Booking Restrictions
Allow businesses to designate certain services as unavailable to new patients until they have completed a…4 votes -
Reporting to see which clients do/do not have a card on file
When trying to tag profiles that still need a card on file, it's a bit tedious to go through each client profile individually. It would be very helpful to be able to create a report that pulls the clients that do/don't have a card on file.
36 votes -
Offer the ability for salons to send clients an invoice and click to pay link via text and/or email
We have clients who would like to pay ahead for future appointments who have requested to be invoiced.
Other clients need to be invoiced for missed appointments.
Some elderly clients come in and would like a link to pay sent to their adult child that manages their funds... and teens who come in who have parents that pay for them would like the same option.34 votes -
Give us the option to pay full commision on discounts
It would be great to give us the option to pay stylists their full commission when discounts are applied. I know there is a work around with closing to other but having the system be able to handle it at checkout leaves less room for human error.
3 votes -
DOB in client profile on app
Right now you cannot see the clients DOB in their profile when using the professional app. This makes it challenging to work from your phone and call in prescriptions etc. for clients when all important info can't be viewed from the app.
4 votes -
Charting Improvements
What we don't like
Freehand drawing is clunky, especially for injection mapping.
Marks connect unintentionally and are difficult to place accurately.
Providers can't easily indicate different products on the same image, so charts end up looking "like a toddler colored it."
There's no way to add clean text or a legend, forcing providers to hand draw letters and labels.
Charting takes significantly longer, enough that they're paying providers extra time to complete documentation.
We feel the current tool is built more for simple annotations than medical aesthetic charting workflows.What we'd like to see
Text boxes that can be placed…
5 votes -
we really need you to set tipping for check out based on role of provider
desperately need a tipping option specific to the job role. ex. estheticians need to have3 a way to accept them at check out where medical professionals do not
5 votes -
4 votes
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Forms Reminder Email
If the client's appointment is already confirmed, the Forms Reminder email should look different than the confirmation email. Including the subject line, it all reads like another confirmation email so clients will ignore it because they think "I've already confirmed," often times they don't think to scroll down and see that forms are missing. At the very least, the subject line should indicate the difference.
18 votes -
It would be nice to add an "unread" option after opening a chat on text messages.
It would be nice to add an "unread" option after opening a chat on text messages. Just as they have implemented on the iPhone. Opening and choosing "unread" with a simple swipe.
32 votes -
Photo Upload
Right now you have to upload photos one at a time, going back to your album each time to select the next one. It would save so much time to be able to select and upload multiple photos at once in a single step, similar to how other platforms handle it.
6 votes
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