8560 results found
-
Drag and Drop appointments don't move other services
When a client is in for multiple services with multiple staff members it is hard to drag and drop the individual services to rearrange them. Moving one will apparently randomly move other services on the ticket. Some services can be moved by themselves, but others end up moving the other services on the ticket. It would be so much easier to drag and drop than writing down the start times for each service and manually editing the ticket.
9 votes -
2 votes
-
Keep calendar on the day being viewed within waitlist instead of returning to "today"
When toggling back and forth between waitlist/calendar in order to fill up the schedule, or editing an appointment, the calendar returns to today which slows down the process significantly.
8 votes -
Ratings For Cancellation Charged Clients
Ability to not have ratings sent on clients that are charged no show/cancellation fees. Currently, a rating will send and the client will usually leave a bad review because they are being charged for a service they did not receive.
Workarounds:
- Making a Product called Cancellation Fee (will mess up their reporting)
- Not sending a receipt at the time of charge (higher possible chargebacks from client)
- Turning off the ratings feature before charging a no show fee then turning it back on once processed and emailed. (a lot of extra work where admin is needed. FD will not have access…
20 votes -
2 votes
-
2 votes
-
Be able to book two of the same service within one appointment
It would be nice to allow a client to book two of the same service under one appointment without having to make it a group booking. For example, if we have a parent that wants to bring their 2 kids in to the salon at the same time for a cut they can't book both their children in the same appointment because the system only allows you to book one service per appointment. Would be nice to have the feature where you could book 2 of the same service!
1 vote -
Add step to booking if business wants to use it, "upload or take picture of your vaccine card"
And allow businesses to require it for certain services or all.
I imagine many businesses could benefit from this feature, while additionally we can assume this data only needs to be stored for a year or in any case and can be heavily compressed if need be.
4 votes -
1 vote
-
Include QR code for online gift cards
Providing a QR or barcode for online gift cards would make them much easier to redeem from a phone with our current barcode scanners. It also looks more professional and up to date than typing in a number from the email.
18 votes -
1 vote
-
Duo Android App Support
Check-in to be on a much larger screen, which requires using android instead of apple.
24 votes -
3 votes
-
1 vote
-
1 vote
-
1 vote
-
Private booking link for Stylists who don't accept new clients in main booking widget
We have several stylists who prefer to remain offline, but would like to have their guests keep a credit card on file, in case of a cancellation. Maybe a link that connects to a private booking portal specifically for that stylist? So that only the Admin team and stylist can share, and it's not visible publicly for just anyone to book with them.
3 votes -
1 vote
-
Ability to limit what reports privileges can run
Some reports have too much data or allow staff to peer into each other's productivity too much, causing strain on relationships or creating situations businesses would rather avoid.
For example, we already can limit commission reports from privilege classes; being able to limit other things such as time clock would be great so staff can stop comparing themselves to each other with the RAW data rather than curated data that management chooses as pertinent KPIs.
5 votes -
"Book your next appointment" on review booking page after membership/package is purchased
When a client purchases a membership or package online, they are charged immediately, but there is no way of booking an appointment once the charge is complete.
The next step would be for the client to "log out" to get back to the location page on the widget which is not intuitive for the client.
9 votes
- Don't see your idea?