8467 results found
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visible expired forms
all forms that expire need to stay in the clients forms and charts and just be maybe greyed out and say expired instead of being auto remove
5 votes -
HIPAA secure messaging
Please create a form of HIPAA compliant messaging to communicate with patients.
6 votes -
create your own automated text/email campaign
Create your own automated text/email campaign using specific audiences. There are currently only prebuilt ones. We should be able to customize automations as well
3 votes -
Give us the option to pay full commision on discounts
It would be great to give us the option to pay stylists their full commission when discounts are applied. I know there is a work around with closing to other but having the system be able to handle it at checkout leaves less room for human error.
4 votes -
reporting on app
Access admin or management level reporting via the app
5 votes -
Re-enable the ability to duplicate/copy existing Product
You removed the ability to copy/duplicate an existing product layout, please add this ability back into the system. This aided the ability to quickly add new product without have to manually enter brand and category.
4 votes -
I need the Scheduling alert to Read from the Patient Intake Form the Alergies and add as a Schedule Alert on the Patient file immediately.
I need the Scheduling alert to Read from the Patient Intake Form the Alergies and add as a Schedule Alert on the Patient file immediately.
3 votes -
A dedicated area for Past medical history, surgical history, family history, that can be updated, and carries over and autopopulates I just
We need an area where medical history, medications, allergies lives, and can be updated. It would be nice if they can autopopulate to each note, or you can elect to carry it over into each note. Med Spas are medical practices, and It is super important to have this. Zenoti, just did this and it actually looks really good. Perhaps check theirs out for inspiration. I am happy to help as I still have access to Zenoti for another month.
5 votes -
Reporting: Lifetime patient retention & Lifetime patient value
ADD REPORTS:
-Lifetime patient Retention
-Lifetime patient spendADD:
-Ability to pull reports outside of 365. i.e. 3 years + etc.5 votes -
Custom Automated Messages
Hi [Boulevard Team / Support],
I’d like to request a feature enhancement for automated messaging within the booking system.
Currently, automated confirmations and reminders are not customizable by service type. This has created some confusion for our patients—specifically, clients are showing up in person for virtual check-ups because the messaging does not clearly distinguish between in-person and virtual appointments.
It would be extremely helpful to have the ability to create custom automated messages tied to individual services (or service categories). This would allow us to provide clear, service-specific instructions (e.g., virtual appointment links, preparation steps, arrival expectations), improving the patient…
11 votes -
Creating Audiences
When creating an audience to target the guests of stylists no longer working in my salon, I have to make those stylists active again in Staff Profiles for their names to populate when choosing "Provider was". It is tedious and time consuming to not be able to simply select them from the list like we can for active employees.
2 votes -
Time block customization
I'd love if time blocks allowed me to create different options for the reason. The new time block report would be much more useful if I could have different presets like "sick time", "salon event", or other options that I could filter by vs just personal/business. Part of our KPIs include looking back at time off to understand sales and utilization trends which we are doing with a different software currently, but this option would make things much easier to track!
2 votes -
Deposit only for new clients
If the client is new they should have to do a deposit. If they are not they shouldn't.
3 votes -
Offer the ability for salons to send clients an invoice and click to pay link via text and/or email
We have clients who would like to pay ahead for future appointments who have requested to be invoiced.
Other clients need to be invoiced for missed appointments.
Some elderly clients come in and would like a link to pay sent to their adult child that manages their funds... and teens who come in who have parents that pay for them would like the same option.39 votes -
Reschedule Group Appointments by Toggling Them Together to the New Date
I wish we could grab all the individual appointments in a group, then reschedule them together (rather than going back & forth/one by one).
5 votes -
Have a true Changelog
In the past week:
The Duo checkout window had a visual update and rearranged where things are and how it acts
Both product editing screens had visual updates and changes to how they operate.
Neither of these updates were listed in the official changelog (which is really just marketing updates). I have, for years, asked for a true changelog that shows EVERY change to the software. We are paying lots of money and spending hours per day working with this software and we don't get the courtesy of knowing that our workflow is changing or even that it has changed.
…
5 votes -
NEED a Custom support phone number! The help chat is so frustrating, takes way too long and is not enough support
For what we pay as Boulevard members I believe we deserve to have better custom support. The help chat feels like a joke with ridiculous wait times recently have been over an hour, last chat was close to 3 hours. I feel like there should be a way to schedule a call with tech support when we have something we need help on. I understand you guys thrive on "good tech" but you need a human element. We are all in Customer facing businesses and to be able to talk to a live person is invaluable!!!
25 votes -
we really need you to set tipping for check out based on role of provider
desperately need a tipping option specific to the job role. ex. estheticians need to have3 a way to accept them at check out where medical professionals do not
6 votes -
"Add to calendar" is an option in the first email for iPhone users.
Clients have reported that they do not have the immediate pop-up in their email confirmation to add their appointment to their digital calendar. This has been particularly prevalent in iPhone users. When the appointment does not immediately transfer to their calendar, clients are more susceptible to forgetting or not marking down their appointment information.
3 votes -
New Product Format
The new Product screen and format is terrible. I have to click through so many more things to get what I want to see. When adding new Products in, it takes at least twice as long trying to get all of the information in, and you have to edit it multiple times just to be able to add in all of the information. Make it the same way it used to be where you can add all of the information in on the first screen instead of having to go back through and search for the new product you just…
5 votes
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