8137 results found
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Allow Retention Report to Go Out Further Than 180 Days
Currently the Retention Report is limited to 180 days, I would like to see this expanded to 1-year and 2-years.
10 votes -
gratuity prompts don’t show for gift card payments
Instead of Manual set up for gratuity if a client is using a gift card, Gratuity Prompts should show for gift card payments on the Duo app.
5 votes -
add ability to include more than one product usage
Right now only 1 product can be added to Product Usage for a service.
2 votes -
HIPAA secure messaging
Please create a form of HIPAA compliant messaging to communicate with patients.
3 votes -
AI Workflow Connector
Please add support for an MCP (Model Context Protocol) connector, or at minimum a documented API/export, so AI tools like Claude can read booking, client, and sales data directly from Boulevard. A lot of CRMs and POS systems (Shopify, HubSpot, Square) already support this. It would let us pull daily briefings, client history, and appointment data into AI workflows without manual exports.
2 votes -
Resource Double Book Alert
Alert if trying to book an appointment when a resource is already booked at that time. Ex, we only have one SkinPen and it is already in use, alert our front desk if they are trying to double book that device.
12 votes -
Ability to give gift cards
Gift cards sold in-person should have the option to GIFT or transfer to a recipient.
It defaulting to the purchaser is a glorified account credit.5 votes -
Post-Appointment Messaging and Google Review Link
Allow businesses to customize post-appointment follow-up messaging and to link our review platform, like Google Reviews. Right now, the canned SMS/email only directs clients to rate their experience inside Boulevard. That does nothing to boost a business’s online presence.
I want to be able to insert my own google review link (or other platforms) and to customize my messaging to match our brand voice and marketing strategy.
Without this, Boulevard is limiting growth and keeping reviews locked in its own system instead of helping businesses build the visibility and reputation that actually drive new clients.
22 votes -
middle initial
Ability to add middle initials to account. We have many clients that have the same exact name (crazy, right), and having a way to list a middle initial to differentiate these clients would make check in much more swift.
6 votes -
Darken the unavailable hours on the calendar (instead of white)
By accident, staff can easily book an appointment manually on the schedule with the white background on the calendar. Please let us choose a color for the unavailable hours. Black would be ideal because it is so different from the light background colors of the staff's available hours. Thanks!
367 votes -
Invoicing Clients
Ability to allow digital invoices to be sent to clients via email, SMS, or shareable links directly from Boulevard. Then clients can pay using cards, Apple Pay, Google Pay and/or bank transfers. This would be similar to what Square offers.
4 votes -
Staff Notifications for Rescheduled Appointments
Service Providers should receive text notifications that their clients have rescheduled or that front desk has rescheduled a client. They do not receive anything except new bookings and cancellations.
3 votes -
require a photo at booking and show the photo automatically in the booking alert
By requiring clients to submit photos of the area they desire us to work on, we are able to save clients and providers time and frustration by weeding out poor candidates before they come to their appointment. Photo submissions are already a feature--but providers are not notified and the photos are difficult to access from a workflow perspective. This will make it quick and easy to clients and providers alike. Saving time, frustration and reducing lost revenue from clients booking time slots they should not.
2 votes -
Show bookings from blast campaigns
Show bookings from blast campaigns similar to how we can see them in automated campaigns so we can calculate our ROI
13 votes -
Report with months displayed to understand growth
We need a report that shows a period of time, such as a year, but as a month-by-month comparison. We would also like to be able to compare periods from different years to more easily understand growth.
17 votes -
Is it possible to make a direct print option for BLVD reviews?
We like to show our therapists their reviews. It would save a lot of time if we could just print directly from BLVD instead of having to copy/paste or retype it. I hope you consider adding this option.
1 vote -
gift card fraud
There's a message now when you buy a gift card warning of fraud and we need to remove it or change the language because it's causing customers to be afraid of buying gift cards online
3 votes -
App: Should support messaging.
Clients are messaging and I don't see it until I'm in the office. There should be a tab to support that platform within the app.
3 votes -
Barcode scanning for product entry
Barcode scanning to add new products would be extremely helpful and would maintain consistency and help eliminate associate errors. Manual entry is not efficient and very time consuming especially when adding a new product line.
6 votes -
Fully Customizable Report Dashboard
Make the new report dashboard fully customizable. Users should be able to choose exactly which metrics and widgets appear on their dashboard, rather than being locked into a fixed layout. Specifically:
Users can select which data points are shown (e.g. gross production, net production) and at which level (practice-wide, individual provider, or both).
Users can add, remove, and reorder dashboard widgets/sections to match what matters most to them.
Selected layout and preferences persist per user, so the dashboard stays customized across sessions rather than resetting to default.Goal: let each user build a dashboard view tailored to their role, instead…
2 votes
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