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Welcome! We're excited to hear how we can help elevate your business. When sharing your feedback, paint us a picture of the challenge you're facing and how solving it would impact your day-to-day operations. The more context you give us, the better we can craft solutions that truly work for your unique needs. Together, we're building the future of self-care business management.
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7698 results found

  1. Indicate time as well of appt under history tab and the actual services done upon checkout to be more accurate under history tab. Lots of time, services are added on/changed. The history tab is a better snapshot than having to click into the actual date and viewing order. Also, seeing the last time history helps us schedule out when we are offering future visit times.

    3 votes

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  2. `notification sound for new text message to alert the staff/receptionist and be able to answer text in a timely manner.

    5 votes

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  3. The current forms software is just not as inclusive as all of the others out there. Not being able to send a form separate from an appointment is very inconvenient. I have membership agreements and package agreements that aren't tied to specific appointments, but need to be filled out and kept in the clients profile. what is the point in having online forms if i have to keep separate forms for these things. it makes me want to cancel my forms subscription and use a seperate application. I should also be able to send a form to a designated ipad…

    13 votes

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  4. I'm posting again as well as voting on the others in hopes that inundation will be the key to finally getting this. I just spent an hour notifying my staff on changes made over the weekend. I'm truly in disbelief that this booking system doesn't do this. It is time consuming and has my stylists regretting leaving Vagaro and Gloss Genius and I'm beginning to feel the same.

    6 votes

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  5. Boulevard’s platform presents well visually, but from an operational standpoint it falls short in supporting the real-world needs of medical and aesthetic practices.

    One of the most significant issues is the lack of configurable workflows and meaningful customization within the platform. We do not utilize Boulevard as a merchant processor; we use it for practice operations and medical records. Yet we are given very limited ability to tailor the system to our brand, patient experience, or clinical workflows. For a platform positioned as premium, this limitation is disappointing.

    As a result, we have been forced to build extensive workarounds and…

    4 votes

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  6. It would be great our clients were able to purchase packages to gift to other people like gift cards.

    9 votes

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    0 comments  ·  Other  ·  Admin →
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  7. There should be a deposit link or option sent to clients who are considered " walk ins" that are scheduled for a later time or date to ensure the stylist is compensated if they're a no show or just to solidify the appointment

    4 votes

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  8. It would be great to have access to adjust an order after it's been completed. If it was finalized wrong, for example, missing a discount, it would be great to adjust the original order by "refunding" the first service/product, then adding it correctly and then finalizing again so that we are only adjusting the client's payment by the difference instead of refunding the entire thing, just to rebook and finalize again.

    11 votes

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  9. Ability to show the calculated age of a client in their Forms and Charts, based on their DOB.

    14 votes

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  10. there's currently an icon in calendar view for when a patient has arrived, but when they are moved to active state, there's no icon to indicate they're active. It just appears as if they're not in the clinic at all.

    5 votes

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  11. I need a report that sorts out detailed line items in a summary so that I can organize my income into Quickbooks. This also needs the ability to toggle on/off payment types so that I am getting the numbers for Credit Card Purchases, Checks, Cash, Account Balance.

    The Purpose is so when Boulevard pays out the credit cards sales, I can sort those payments into the respective category of sales in quickbooks.

    When business owners take their data to the bank, the real data is coming from Quickbooks with all the payroll fees, expenses, and over all cash flow. Being…

    16 votes

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    0 comments  ·  Reporting  ·  Admin →
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  12. The system should alert if the card being scanned is already on file. Sometimes client will have the same credit card saved multiple times on their profile.

    16 votes

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  13. Please create a more efficient Waitlist Option, that shows all upcoming Waitlist Clients and not just the Same Days. An easier way to delete passed Waitlist appointments other than going through each one individually would be ideal too!

    9 votes

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  14. Please create a tab near the sales and calendar area that states "Prices". We need. a place to VERY easily see all prices by procedure VERY quickly.

    4 votes

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  15. For the "fill slow days" and "last minute openings" we should be able to have the actual date, time, and provider name that is available listed in the communication for the potential patient to see.

    Otherwise, this just looks like a generic "book with us" communication instead of a tailored communication for that specific provider's open schedule times. This would greatly increase conversion.

    3 votes

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  16. Add camera grids and face alignment templates (like RXPhoto) so photos can be lined up the same way every time. This would allow consistent before/after pictures with preset angles (front, profile, 45°) and make comparisons more accurate.

    16 votes

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  17. 3 votes

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  18. I would like to see messages on the mobile app so my team and I can message and receive messages from clients without texting and giving out our personal phone number.

    4 votes

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  19. Businesses would like the ability to change the language contained in the Referral Program emails to the existing client.

    3 votes

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  20. There’s no way to expire gift cards. For example the system should allow us to put in our states guidelines and the gift cards automatically expire…

    3 votes

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    1 comment  ·  Other  ·  Admin →
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