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Welcome! We're excited to hear how we can help elevate your business. When sharing your feedback, paint us a picture of the challenge you're facing and how solving it would impact your day-to-day operations. The more context you give us, the better we can craft solutions that truly work for your unique needs. Together, we're building the future of self-care business management.
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7406 results found

  1. I’d like to see a single report that provides both year-over-year and month-to-month staff performance comparisons. Since our salon operates heavily on goals and performance metrics, having a full annual comparison alongside monthly trends in one report would make tracking performance much easier. This would save time, reduce the need to generate multiple reports, and give a clearer overall picture of staff performance.

    4 votes

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    0 comments  ·  Reporting  ·  Admin →
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  2. Ability to add a URL to the confirmation text and other client text notifications. This would allow businesses to share additional information with their clients ahead of their appointment.

    3 votes

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  3. Look at Mangomint's booking widget. It is way better than Boulevards. I have been with you for 3.5 years and you have not upgraded it once. I have had many clients tell me that I should look for a new booking system because they gave up trying to book something on it. Please. If it doesn't happen soon, I am switching to Mangomint.

    3 votes

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  4. users should be able to click directly from any report entry into the specific transaction it relates to. This functionality will enable backend users to quickly identify and resolve errors or incorrect charges on items or services. Additionally, it will improve the accuracy and reliability of commission reporting.

    3 votes

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    1 comment  ·  Reporting  ·  Admin →
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  5. Staff should use last 4 digits of SS number to clock-in and out from reception IP only. Prevent clock-ins from other devices. This will prevent other staff clocking in and out for them.

    3 votes

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    1 comment  ·  Other  ·  Admin →
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  6. Section 8 of the payment processing terms states that we are not able to have an expiration date on gift cards. Some states (and federal law) allow expiration of gift cards.

    Requiring small businesses to retain this as a liability simply as a term on your terms of service is not a very friendly practice. I would like to see the section updated to include language that we will follow all federal, state, and local laws concerning gift card expiration. This allows me to operate my business in a manner that is appropriate to me and my location without being…

    3 votes

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  7. I know you have a "Change Log", but it would be nice to have a Message Center for your software cleints. This could be where you post communications Boulevard sends out to us. Such as communications regarding the change in how our CC deposits will appear on our bank statement from 5/3 Bank to Boulevard Labs, or the email that was sent our regarding the credit Boulevard was very reasonable in giving us for the software outage last week. Some of my staff got that email, I didn't. As business owners we get hundreds of emails a week. Being able…

    3 votes

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  8. We also need to be able to text our clients via the app as well. We keep everything in house and so in order to message thru boulevard we have to log into a browser, sign in, and then text via a tiny screen.

    12 votes

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  9. Businesses would like the ability to disable the membership confirmation email and other transactional emails related to memberships for them to manage those communications outside of Boulevard, such as using a dedicated tool for client journeys or drip campaigns.

    2 votes

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  10. Many businesses—ours included—run promotional packages that are intended to be limited-quantity offers. Currently, Boulevard allows expiration dates for packages but does not allow us to cap how many times a package can be sold.

    Having the ability to set a maximum number of package sales (e.g., “only 10 available”) would create urgency, support scarcity-based marketing, and help us manage inventory and demand during promotions. This is especially important for high-value seasonal offers and limited-run services.

    We would love the option to specify a total number of units available per package, after which the package can no longer be purchased.

    5 votes

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  11. We need the possibility to have the form in different languages, the idea is that boulevard used a translation service. could be integrating Ai or at least give us the option to create the form in English and create another one in other language, and the customer have the availability of switching languages. This last idea is is better so we ensure that the transaction is correct.

    4 votes

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  12. being able to mark a message as unread after its been opened, and being able to select multiple messages to close them all at once instead of clicking on individual messages to close them one by one

    4 votes

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  13. Would like for the add on services to be included in the time of the base appointment. Is currently automatically added on after the appointment in which we're having to go in and manually move it.

    3 votes

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  14. Built in reminders for Follow up calls

    4 votes

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    0 comments  ·  Other  ·  Admin →
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  15. it would be nice if we can set an expiration date for chart notes like we can for forms. in the medical world we need to complete a good faith exam yearly and place standing orders. it would be nice if we can set the chart note to expire at a year and pop back in to their next appointment as a reminder for compliance. thanks!

    5 votes

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  16. Need medical/surgical history that can pull-over/auto populate like allergies and medications and can be found in their chart where allergies and medications are now

    11 votes

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  17. We often need to document a phone message, or lab results, or need to create or complete a "task" of some sort for patients. Can we please create a "task" schedule or tab that we can see for patients. Currently our work around now is scheduling an appointment so we can document the task, but it will send the patient an appointment reminder if you create which confuses the patient. So a way to create and complete tasking for various items in charts without having to create an appointment would be extremely helpful.

    4 votes

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  18. we need the system to deduct loyalty points when services are refunded

    7 votes

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  19. There are times in between office/clinic visits there is a need to add a medical note, without adding it to the general note area on their chart for everyone to read.

    6 votes

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  20. CAN WE PLEASE ALPHABETIZE FORMS

    10 votes

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