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Welcome! We're excited to hear how we can help elevate your business. When sharing your feedback, paint us a picture of the challenge you're facing and how solving it would impact your day-to-day operations. The more context you give us, the better we can craft solutions that truly work for your unique needs. Together, we're building the future of self-care business management.
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8467 results found

  1. I would love for the clients to be able to check out from home using there cc and not have us input it. can I integrate a processing system?

    9 votes

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  2. bring back small modal of quick text when clicking text message button on top right hand corner of client profile. it used to open up a small box on bottom right hand corner so you can see entire schedule and message, and now it takes you to the messages tab and it takes up half the screen. bring this feature back please

    3 votes

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  3. On aesthetic record when you put in botox or dypsort the chart calculates how many units for you. WHICH is a huge time saver.

    3 votes

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  4. We need a report that will show how many specific treatments are booked out during a specific time frame. For example, knowing how many Halo lasers are booked in the next 3-6months helps us know how many Halo tips we need to order. Many treatments use specific disposable items and knowing how many to order and have on hand is crucial.

    42 votes

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    1 comment  ·  Reporting  ·  Admin →
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  5. Nightly sales report via email. Each night you receive an email with how much you made for the day/weekend. This is what will be deposited into your bank account the following day(mon-thurs). The weekend will be sent out on Sunday night(fri-sun) Includes a list of the follow: clients name, date of service including tips. This includes gift cards sold. Gloss Genius has this feature and I loved it. Bummed its not here.

    26 votes

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    3 comments  ·  Reporting  ·  Admin →
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  6. We should be able to require a credit card for services but turn them off for others. EX complementary consultation- the credit card is a wedge for people- but someone who is booking a filler or true service.... Yes we need a CC on file.

    2 votes

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  7. I am thrilled to hear you are adding integrations for affirm and klarna, I would love to see Cherry be added as another patient financing integration as well.

    5 votes

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  8. Create an alert for when patients reschedule

    2 votes

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  9. With this new product summary interface that just updated, can you PLEASE bring back the ability to click into the specific product sale date to see the transaction from the Prodcut page backend. This feature was available and taken away. Now you have to run a report. Sometimes, you just need to find a client name quickly or check to see if the product was rung up correctly...I find this feature removal extremely bad for quick and speedy retail management. Being able to quickly click from a product into the actual sale and receipt can save a lot of time.

    3 votes

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  10. We need to ability to unsend messages.

    2 votes

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  11. add color to personal/business tasks

    3 votes

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    0 comments  ·  Other  ·  Admin →
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  12. This would be the ability to take bulk action on offers codes to remove multiple at a time.

    4 votes

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  13. Do not send a notification to the client when merging information.

    2 votes

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  14. Not allow clients to add themselves to the wait list for a specific stylist outside of that stylist's working hours.

    2 votes

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  15. We would like to request a booking workflow enhancement for injectable medical appointments.

    For any appointment that requires a Good Faith Exam (GFE), we would like the patient to be required to enter their date of birth during the booking process. Once their DOB is collected, we would like this information to be available to our team so we can send the patient their Good Faith Exam to complete virtually prior to their appointment.

    Our goal is to streamline the GFE process and ensure that patients complete their required virtual exam before arriving for their injectable appointment.

    Ideally, we would…

    3 votes

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  16. When a membership is paused and scheduled to resume, clients should receive an automated email reminder 24–48 hours before the charge date.

    This would help prevent unexpected charges, reduce support issues/refund requests, and improve overall customer experience.

    Ideally, the reminder would include the membership details, resume date, and a link to manage or modify the membership.

    9 votes

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  17. As the business owner, I would like to see high level activity such as the Front Desk and Daily Sales. Currently it is useless other than a snapshot of appointments. Thank you.

    62 votes

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    Waitlisted  ·  5 comments  ·  Admin →
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  18. When a chart is updated, Boulevard should remember that the patients/clients have filled out the form even after a new version has come out. It should be remembered by title of the document. There are sometimes very small changes and now boulevard keeps thinking that the form has never been filled out. It is very frustrating for clients that keep getting the same forms triggered for them to fill out even though they have filled them out. If there was a major change it would be more ideal for the provider to ensure an updated form is completed rather than…

    2 votes

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  19. Instead of selling the package then going back to checkout the rest of the services it should all be done in one checkout window. if the client is doing multiple services and wants one as a checkout its bizarre to have them do two separate transactions!

    2 votes

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  20. I see there was a recent update that logs everyone out each day. I really wish this was optional, as it just causes one more unnecessary step each day.

    2 votes

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