7406 results found
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deposit links for clients that stylist book in house
There should be a deposit link or option sent to clients who are considered " walk ins" that are scheduled for a later time or date to ensure the stylist is compensated if they're a no show or just to solidify the appointment
3 votes -
Client outreach prompts for staff
Automated internal prompts for staff based on specific parameters set by the business for client outreach/clienteling.
Ex. Staff (Manager or Provider) receive a prompt that "These 5 clients were at your studio two weeks ago but haven't returned" or "These 10 clients bought X product", etc.
3 votes -
Do not work on AI integrations until you have some of these basic features taken care of!
I know everyone is on the AI hype wagon. I am not against AI, but I would love to see work on some suggestions that have been hanging out for over 5 years (turning off tips per provider/service, moving forms between clients, etc...)
It seems like Boulevard is focused on the next big thing all the time and losing track of what made you special: excellent scheduling and a feature rich experience for a variety of salons and spas.
Please take like one month and focus on some of this low hanging fruit, then go chase whatever AI dreams you…
4 votes -
More formatting options in form fields
Have the option to customize where a field goes in the form builder. For example: If I want the boxes for multiple choice to go horizontally across the form instead of down
6 votes -
It's essential that we can customize booking priority when "first available" is selected ourselves. The fact that there's no way for indiviu
It's essential that we can customize booking priority when "first available" is selected by clients. The fact that there's no way for individual salons to pick which priority order their stylists are listed in is so frustrating for us as it's important to our stylists that we manage this properly. PLEASE FIX THIS!
3 votes -
Telehealth Visits
Telehealth visit for hormone consultations
5 votes -
Have a tab for Labs/Lab order etc under client notes
Have a tab for Labs/Lab order etc under client notes
12 votes -
Phrases for Messages in Client Profile and Calendar View
Ability to use Phrases (Messages) feature from the Client Profile and Calendar View, in addition to the Messages tab.
9 votes -
Have a “Price Varies” option.
For services such as neurotoxin, it would be very helpful to have the option to check a box that would put “price varies” in the price section when booking a service.
11 votes -
form for clients to see after appointment
it would be nice if clients could see forms form a previous appointment. For example we have pre/post care instructions that the client has to sign at the appointment, it would be nice for then to be bale to review it later. or even it it was a form we could manually email or text prior to or after the appointment.
3 votes -
Permission: Offers and Phrases
Need to let my front desk/patient coordinator staff edit phrases they frequently use, and would also like them to have access to offers and discounts since they are the ones checking people out. Currently can only access this as a business manager.
4 votes -
In offers a buy one get one 50% off for example discounts both items when you click on the offer. It should only discount the lessor priced
If you set up buy one get one 50% off and select the promo code it discounts both items instead of the one that is lessor. It should let us select the item or automatically select the lessor item. It's easy to forget and then it discounts both items.
3 votes -
duplicate name alert
It would be great for the system to alert if there is a duplicate name.
12 votes -
Auto populate for custom fields on forms. We need one for medical and surgery history to carry from form to form.
Auto populate for custom fields on forms. We need one for medical and surgery history to carry from form to form.
3 votes -
Group Booking
Group booking - instead of going back to the cart to "add more" the system should stop and alert them to select another appointment for the second person before moving to the next step. Currently it allows them to bypass it and go right to the calendar. We have so many guest that are confused on how to book groups or they think they booked their party when really, they only booked one person, leaving the front desk to call them. Also, group bookings should be separated from Individual booking and its own entity. We've also had people book groups…
4 votes -
Custom Cancellation Location, Provider, and Operating Hours
Cancellation should be able to be automated to be set by:
- Operating hours: closed during weekend, so window should be extended to 72 hours instead of the regular 24
- Location: Some regions have much busier clinics and should have a different window
- Provider: Similar to location level, some individual providers are highly productive and booked several weeks out, so the policy for them should be different if needed.3 votes -
save comparison photos in gallery directly
When you have a comparison photo you like, it would be great to have a save to gallery button. Currently you have to do too many steps outside of boulevard to get a comparison saved.
3 votes -
There needs to be a way to enroll a client in text notifications even if the office makes the appt by sending a separate consent for texts
Text enrollment even when office makes appt
3 votes -
gift cards
In-Store E - Gift Cards. We sell a lot of gift cards and we need to be able to sell e-giftcards online . is this something coming in the future? this is vital to our business during the holiday season and had I known this was not an option I might have chosen another platform to run business.
8 votes -
Ability to Collect Payment Info for Manually Booked Appointments
Currently, when appointments are booked manually (outside of online booking), there is no way to collect a client’s card on file without contacting them directly.
This creates extra administrative work and delays, and leaves bookings unprotected.
Suggested Solution:
Allow businesses to send clients a secure link via text or email to add a card on file for any appointment, regardless of how it was booked.Impact:
Reduces admin time, improves efficiency, and helps protect against no-shows while creating a smoother client experience.2 votes
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