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Welcome! We're excited to hear how we can help elevate your business. When sharing your feedback, paint us a picture of the challenge you're facing and how solving it would impact your day-to-day operations. The more context you give us, the better we can craft solutions that truly work for your unique needs. Together, we're building the future of self-care business management.
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8138 results found

  1. A comprehensive report which shows Product, Service, Membership, and Package sales where it is totaled. Basically, the following reports combined in to one:
    - "Service Sales by Category"
    - "Membership Sales"
    - "Package Sales"
    - "Product Sales"

    This would allow a breakdown of each category and a grand total - for reporting purposes to the state when paying sales tax.

    Played with the Detailed line item report - but it is lacking (doesn't total, doesn't show all sales tax collected, doesn't show all necessary categories)

    1 vote

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    1 comment  ·  Reporting  ·  Admin →
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  2. I would love if there was a way for the client being referred to receive something other than a $ or % off. If we could tie a voucher for a specific service to the client being referred, that would be amazing!

    6 votes

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  3. Needs to be a way to have a new sale for a service that's not on the calendar.

    2 votes

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  4. Admin or front desk be notified when a client adds themselves to the waitlist online. Get a text or email just so we dont miss it.

    2 votes

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  5. This would give businesses the ability to prioritize scheduling specific services with certain providers to maximize their licensure capacities. Example: Blood draw service is assigned to a phlebotomist first, nurse second, doctor last. All dictated by staff availability.

    2 votes

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  6. I am thrilled to hear you are adding integrations for affirm and klarna, I would love to see Cherry be added as another patient financing integration as well.

    3 votes

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  7. Ability to have Beau enabled during business hours but not answer until after X number of rings. This would allow a business's staff to answer first, and have Beau as a fallback answerer.

    2 votes

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  8. Businesses would like the ability to designate specific staff members for follow up actions following Beau's calls.

    2 votes

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  9. I need ASAP to know the appointments being booked day by day, and I contacted the BLVD person and she is telling me that this is not available inside BLVD and that only can be selected by person performance which is not what I need. I need a report of all appointments being booked day by day to make sure that appointments have been entered appropriately, scheduled with right services. I can’t be going day by day to see who was booked and what services they did because I have new employees on training still and this is a new…

    16 votes

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    1 comment  ·  Reporting  ·  Admin →
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  10. Agreed, i have so many clients calling because they said they have to many things in their cart and are unable to delete it. Please make the menu a little less confusion

    24 votes

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  11. Would love if clients call to book, to have them prompted with a booking confirmation link to put a card on file. We don't love having to ask brand new clients to provide card details over the phone, to ensure a card on file for no shows or late cancellations. Having this be automated would be perfect for both staff and client experience!

    3 votes

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  12. RETENTION: We need to be able to look at lifetime client retention of more than just 180 days. This is important to understand how long patients are staying in the clinic, whether that be months or years!

    2 votes

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    1 comment  ·  Reporting  ·  Admin →
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  13. When I'm searching through a patient's payment history and going into an order I want to be able to get directly back to that clients order history...but once you open an order you can't go back and need to start over by searching for the client again. Would save a ton of time when searching through an individual's orders for something

    27 votes

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  14. If a client wants to update their credit card, they cannot update it without booking a new appointment.

    Would love an option where the client can add a new credit card on their own and a make it so there must be 1 card on file at all times. (Cannot delete original card without uploading new one)

    3 votes

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  15. The fact that you can not save the date range ("month to date" or "last month") with the reports is a huge setback

    It always resets when you open (re-open) the report.

    28 votes

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    0 comments  ·  Reporting  ·  Admin →
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  16. Create a way for a provider to sign a form and then send to patient to "sign off" on like the Good Faith exam. Also enable review of forms signed on patient portal.

    10 votes

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  17. I would love to see an option in Boulevard that allows individual providers to generate and view reports on their own performance metrics. Having access to personal stats would help providers better understand their strengths, track progress, and set goals.

    Examples of metrics that would be helpful include:

    Personal sales totals (including retail and enhancements)

    Enhancement sales performance

    Rebooking rates

    Average tip percentage and/or average tip amount

    Average ticket value

    Client retention metrics

    Being able to filter these reports by date range (weekly, monthly, quarterly, yearly) would be especially useful. This feature would empower providers to take ownership of their…

    9 votes

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    0 comments  ·  Reporting  ·  Admin →
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  18. Teams currently have to track any follow ups that may be needed outside of BLVD. This would be for post treatment check-ins, pause lifts, or other relevant client follow up they have to do. (Mindbody has contact logs)

    12 votes

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  19. It would be so nice to have the timeclock in and out button in the app, not just while using the app in the browser.

    2 votes

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    0 comments  ·  Other  ·  Admin →
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  20. A website bot for patients to ask questions about services and booking

    2 votes

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