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Welcome! We're excited to hear how we can help elevate your business. When sharing your feedback, paint us a picture of the challenge you're facing and how solving it would impact your day-to-day operations. The more context you give us, the better we can craft solutions that truly work for your unique needs. Together, we're building the future of self-care business management.
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8473 results found

  1. Do not send a notification to the client when merging information.

    2 votes

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  2. Not allow clients to add themselves to the wait list for a specific stylist outside of that stylist's working hours.

    2 votes

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  3. We would like to request a booking workflow enhancement for injectable medical appointments.

    For any appointment that requires a Good Faith Exam (GFE), we would like the patient to be required to enter their date of birth during the booking process. Once their DOB is collected, we would like this information to be available to our team so we can send the patient their Good Faith Exam to complete virtually prior to their appointment.

    Our goal is to streamline the GFE process and ensure that patients complete their required virtual exam before arriving for their injectable appointment.

    Ideally, we would…

    3 votes

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  4. When a membership is paused and scheduled to resume, clients should receive an automated email reminder 24–48 hours before the charge date.

    This would help prevent unexpected charges, reduce support issues/refund requests, and improve overall customer experience.

    Ideally, the reminder would include the membership details, resume date, and a link to manage or modify the membership.

    9 votes

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  5. As the business owner, I would like to see high level activity such as the Front Desk and Daily Sales. Currently it is useless other than a snapshot of appointments. Thank you.

    62 votes

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    Waitlisted  ·  5 comments  ·  Admin →
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  6. When a chart is updated, Boulevard should remember that the patients/clients have filled out the form even after a new version has come out. It should be remembered by title of the document. There are sometimes very small changes and now boulevard keeps thinking that the form has never been filled out. It is very frustrating for clients that keep getting the same forms triggered for them to fill out even though they have filled them out. If there was a major change it would be more ideal for the provider to ensure an updated form is completed rather than…

    2 votes

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  7. Instead of selling the package then going back to checkout the rest of the services it should all be done in one checkout window. if the client is doing multiple services and wants one as a checkout its bizarre to have them do two separate transactions!

    2 votes

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  8. I see there was a recent update that logs everyone out each day. I really wish this was optional, as it just causes one more unnecessary step each day.

    2 votes

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  9. The interface looks different when I'm in "products". It's slower and less intuitive. I have click through so many more steps to adjust inventory. 👎🏼

    4 votes

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    0 comments  ·  Other  ·  Admin →
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  10. It would be valuable to add a note to leave a google review and link when clients receive their text receipt!

    8 votes

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  11. Be able to schedule a follow up message to one client at a time, and also be able to set reminders for patients

    2 votes

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  12. When a new message comes in it should be sorted to the top and remain there until it is viewed.

    2 votes

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  13. I would love to suggest a feature enhancement for Boulevard's iPad check-in experience.

    It would be wonderful if businesses could upload a custom photo, branded background, or promotional image that displays on the iPad before patients begin the check-in process.
    Suggested features:

    Ability to upload a custom image or background.

    Display the business logo and welcome message.

    Option to showcase seasonal promotions, specials, or upcoming events.

    Tap anywhere on the screen to begin check-in.

    Automatically return to the welcome screen after check-in is completed.

    I believe this would be a valuable enhancement for many Boulevard businesses, especially med spas, wellness…

    2 votes

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    0 comments  ·  Other  ·  Admin →
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  14. app for client facing with pricing, check out, promos etc that is scannable in clinic and offers rewards for joining. compare to repeat md

    2 votes

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  15. When booking a service, if a client wants to change service after selecting one, it should be easier to remove the original service (ie swipe left to remove or have a little trash icon next to the service to remove it). Another idea is to a have cart at the top right hand screen that shows the services selected in cart that they can click on and remove or checkout. It's not clear how the client should remove the original service at the moment.

    3 votes

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  16. One feature that would significantly improve Boulevard's loyalty program would be the ability to create fully customizable rewards.

    Currently, rewards are fairly limited. We'd love the flexibility to create our own rewards based on our business model and marketing goals. For example, we'd like to be able to:

    Create custom reward names and descriptions.
    Set any point value for redemption.
    Apply rewards to specific services, products, memberships, or providers.
    Offer rewards such as complimentary add-ons (dermaplaning, gua sha, LED therapy), dollar-off discounts, percentage discounts, free services, or exclusive member perks.
    Set expiration dates and usage limits.
    Choose whether rewards can…

    4 votes

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  17. Create more than 1000 characters for dot phrases for charting, many of our medical aesthetic treatment charts require more than 1000 characters

    31 votes

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  18. Hello, I think Boulevard should be integrated with Quest labs. This would allow me as a healthcare provider order, receive and review clients labs with them in office. It will also allow the clients to see and review their own labs.

    3 votes

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  19. PLEASE allow us to text/email customers their invoices through boulevard. this would be fantastic for those who see a product on social media, and they want to reserve and pay for their product ahead of time when limited stock.

    13 votes

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  20. On the time block you can repeat it but there is not an option for daily

    13 votes

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